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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554903 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131277 Views
74 replies
12 likes
Hi everyone, I have issues with this annoying app, since three months, can someone tell how to reach the live chat?
Hi everyone, I have issues with this annoying app, since three months, can someone tell how to reach the live chat?
131 Views
0 replies
0 likes
One year promo subscription (two months free) can be paid only with credit card or paypal (with mandatory credit card). Dotpay payment is not available.It is possible to get a one year premium subscription with dotpay but full price only? Why? Furthe...
One year promo subscription (two months free) can be paid only with credit card or paypal (with mandatory credit card). Dotpay payment is not available. It is possible to get a one year premium subs...
208 Views
0 replies
0 likes
i recently opened a family premium account under my name and i can’t find all my playlist from my standard premium account, please help to resolve this
i recently opened a family premium account under my name and i can’t find all my playlist from my standard premium account, please help to resolve this
162 Views
0 replies
0 likes
Hallo!Wie kann ich Spotify im Ausland nutzen?Mein Login ist blockiert mit der Aufforderung meinen Aufenthaltsort auf der Spotify Website anzugeben, um Spotify mehr als 14 Tage am Stück im Ausland nutzen zu können (ich habe kein Spotify Premium). Auf ...
Hallo! Wie kann ich Spotify im Ausland nutzen? Mein Login ist blockiert mit der Aufforderung meinen Aufenthaltsort auf der Spotify Website anzugeben, um Spotify mehr als 14 Tage am Stück im Ausland...
Not applicable
971 Views
3 replies
0 likes
when I try to change my country of residence in the "edit profile" menu, the checkbox with the country list is not available. Please Help!!!
when I try to change my country of residence in the "edit profile" menu, the checkbox with the country list is not available. Please Help!!!
156 Views
0 replies
0 likes
Hello, i was using SPOTIFY PREMIUM with FACEBOOK account, but now I deleted FACEBOOK account and I can not SIGN IN on new devices.I am logged on my PC but my name is changed - I see some numbers.Solution please ? Of course, i can delete this account ...
Hello, i was using SPOTIFY PREMIUM with FACEBOOK account, but now I deleted FACEBOOK account and I can not SIGN IN on new devices. I am logged on my PC but my name is changed - I see some n...
146 Views
0 replies
0 likes
I recently tried to switch payment methods on spotify premium and ever since then my account has been disabled. I had to create this account just so that I could try to get some help. I'm getting pretty frustrated seeing as I have paid and cannot eve...
I recently tried to switch payment methods on spotify premium and ever since then my account has been disabled. I had to create this account just so that I could try to get some help. I'm getting pre...
128 Views
0 replies
0 likes
I prepaid a years sunscription yet am still being charged the monthly rate. What to do.....
I prepaid a years sunscription yet am still being charged the monthly rate. What to do.....
Community Legend
208 Views
1 replies
0 likes
I would like to login to my account, that I created a while back. Only thing is that I have forgotten the username, I remember the password and the playlist I had. I have tried to get a response , but no response. Please help!
I would like to login to my account, that I created a while back. Only thing is that I have forgotten the username, I remember the password and the playlist I had. I have tried to get a response , bu...
Community Legend
517 Views
3 replies
0 likes
Hi Spotify,I would like to try one month Premium trial, together with my friends but I'm the only one with a debit card. So I would like to know if we can create one account for ourselves and use the same card number for the trial. Thanks!
Hi Spotify, I would like to try one month Premium trial, together with my friends but I'm the only one with a debit card. So I would like to know if we can create one account for ourselves and use t...
Spotify Star
4808 Views
4 replies
0 likes
Hi, I downloaded Spotify while I was traveling in Thailand. I hereby specified I was from Europe. However, I now still receive Spotify emails in Thai (which I of course cannot read) and all my premium offers are in the local currency Baht. Is there a...
Hi, I downloaded Spotify while I was traveling in Thailand. I hereby specified I was from Europe. However, I now still receive Spotify emails in Thai (which I of course cannot read) and all my ...
175 Views
0 replies
0 likes
Today I discovered that spotify suddenly started playing adverts! Went to my account settings it says I have a free account. However, on 3 December 2017 an amount of 14,95 had been payed by my account. Have tried logging out and logging in again. Uni...
Today I discovered that spotify suddenly started playing adverts! Went to my account settings it says I have a free account. However, on 3 December 2017 an amount of 14,95 had been payed by my a...
151 Views
0 replies
0 likes
Hi there I have Spotify on Windows 7 which worked well until recently. The current problem however is that on the login screen I enter my details and the screen greys out and when I hover over the password box there's a small "no entry" type sign (re...
Hi there I have Spotify on Windows 7 which worked well until recently. The current problem however is that on the login screen I enter my details and the screen greys out and when I hover ov...
555 Views
0 replies
0 likes
Hi. I have two separate accounts. One of them is named and the other one is borankay. because they are so similar and I can't remember the email for the one I cant log into it and I have a premium account at that one. Please help!!!
Hi. I have two separate accounts. One of them is named <removed sensitive information> and the other one is borankay. because they are so similar and I can't remember the email for the &l...
Community Legend
209 Views
1 replies
0 likes
I woke up this morning to find all my playlists and saved songs are gone. Don't know what happened. Is there any way to get them back without having to search and redowmlaod everything?Please Help!
I woke up this morning to find all my playlists and saved songs are gone. Don't know what happened. Is there any way to get them back without having to search and redowmlaod everything? Please Help!...
Roadie
558 Views
2 replies
0 likes
Hi, As requested by my Personal bank adviser, I have prevented Internet Payment (and transactions from foreign countries) from my MasterCard. This is a security measure, to prevent card skimming and payment frauds. So, if I want to pay something over...
Hi, As requested by my Personal bank adviser, I have prevented Internet Payment (and transactions from foreign countries) from my MasterCard. This is a security measure, to prevent card skim...
163 Views
0 replies
0 likes
Hi, Today I noticed that my accoutn wasn't premium, so I guessed that a payment was missed. But no, I have had a monthly family subscription for a long time and today didn't work.... So I subscribed again and now I can see that in December I was invo...
Hi, Today I noticed that my accoutn wasn't premium, so I guessed that a payment was missed. But no, I have had a monthly family subscription for a long time and today didn't work.... So I su...
Not applicable
259 Views
2 replies
0 likes
Hi there, I have acquired the offer of 69E for 1 year (the package which gives you 2 months for free) and still in my Subscription it states that I'll be charged the ordinary 6,99E per month. As the newsletter is somewhat not clear, could you please ...
Hi there, I have acquired the offer of 69E for 1 year (the package which gives you 2 months for free) and still in my Subscription it states that I'll be charged the ordinary 6,99E per month...
Community Legend
383 Views
3 replies
0 likes
Just today I bought the .99c premium for my sister but her account was still FREE and I was charged. She was using her facebook details and she doesnt have email address connected so we cant get the reciept info. Theres nothing on the spotify account...
Just today I bought the .99c premium for my sister but her account was still FREE and I was charged. She was using her facebook details and she doesnt have email address connected so we cant get the ...
154 Views
0 replies
0 likes
Hallo,Hatte bis jetzt immer premium family, mein Freund zahlt und haz mich dazu genommen.Hat jetzt jahrelang funktioniert, auf einmal nicht mehr. Habens probiert moch zu loeschen und wieder hinzu zu fuegen, funktioniert aber iwi nicht.Wir haben die s...
Hallo, Hatte bis jetzt immer premium family, mein Freund zahlt und haz mich dazu genommen. Hat jetzt jahrelang funktioniert, auf einmal nicht mehr. Habens probiert moch zu loeschen und wieder hinzu...
196 Views
0 replies
0 likes
