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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554570 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131255 Views
74 replies
12 likes
How do I go in and check for other accounts that I might be using just to delete cause right now I'm being billed twice by spotify but I'm only using the one account associated with my email
How do I go in and check for other accounts that I might be using just to delete cause right now I'm being billed twice by spotify but I'm only using the one account associated with my email
Spotify Star
405 Views
4 replies
0 likes
All my accounts related to my current e-mail account are being attacked. I am trying to update my e-mail account for this reason, but when I try to update it, it gives me an error.
All my accounts related to my current e-mail account are being attacked. I am trying to update my e-mail account for this reason, but when I try to update it, it gives me an error.
Spotify Star
607 Views
3 replies
0 likes
Hello, ever since the new Jan 30 update, the button to add playlists or remove playlists from my "profile" has disappeared. I talked to a Spotify representative for 2 hours over chat and they told me my best bet is to post here, so that's that. I'm h...
Hello, ever since the new Jan 30 update, the button to add playlists or remove playlists from my "profile" has disappeared. I talked to a Spotify representative for 2 hours over chat and they told me...
Spotify Star
484 Views
3 replies
2 likes
My Question or IssueOn my Spotify artist profile, there is another Nick Smith selling cd’s on my page. I have found no way to remove them, even thru Spotify for artists.https://open.spotify.com/artist/5W5JelsLmCytPXmzN5w8fc?si=r8nTHt8RQve90jZ8Gx9yGwt...
My Question or Issue On my Spotify artist profile, there is another Nick Smith selling cd’s on my page. I have found no way to remove them, even thru Spotify for artists. https://...
Spotify Star
572 Views
1 replies
0 likes
Hey,My dad just passed last week. My mom wants to keep his playlists/data in her account, is it possible to transfer his data to her account without vanishing her data from her own account?Thank you very much.Kind Regards, Gabriel Pires.
Hey, My dad just passed last week. My mom wants to keep his playlists/data in her account, is it possible to transfer his data to her account without vanishing her data from her own account? Th...
Casual Listener
375 Views
2 replies
0 likes
En mi perfil sale Colombia como país, y es el único en la lista, e incluso cuando quiero contratar me sale en pesos colombianos. Mi país siempre ha sido Ecuador y debería salirme en dólares, posiblemente porque la región de idioma es similar y estoy ...
En mi perfil sale Colombia como país, y es el único en la lista, e incluso cuando quiero contratar me sale en pesos colombianos. Mi país siempre ha sido Ecuador y debería salirme en dólares, posiblem...
Moderator
383 Views
1 replies
0 likes
try to add method and get the error something went wrong please try again
try to add method and get the error something went wrong please try again
Moderator
561 Views
1 replies
0 likes
I keep getting ads and not non stop music . It continues to ask me to sign up after my free trial is over. Why do I have a free trial????!??
I keep getting ads and not non stop music . It continues to ask me to sign up after my free trial is over. Why do I have a free trial????!??
Moderator
258 Views
1 replies
0 likes
It's taking me to step 1
It's taking me to step 1
Moderator
298 Views
1 replies
0 likes
I’ve been using a free account but cannot upgrade on the app so I went online and purchased new premium account disconnected from my free songs. How do I merge them or move liked longs to new premium account?
I’ve been using a free account but cannot upgrade on the app so I went online and purchased new premium account disconnected from my free songs. How do I merge them or move liked longs to new premi...
Moderator
883 Views
1 replies
0 likes
says Oops! Something went wrong, please try again or check out our help areaor when i sign up with the email it just says something along the lines of email in use cant do that ive tried everything i can think of its like my email is ghosting i can l...
says Oops! Something went wrong, please try again or check out our help area or when i sign up with the email it just says something along the lines of email in use cant do that ive tried everyt...
Moderator
406 Views
1 replies
0 likes
Can't change login due "For your protection, we are unable to process your request at the moment. Please try again later." message.Account automaticly reset password each session. So I will lose account if I'll lose email.
Can't change login due "For your protection, we are unable to process your request at the moment. Please try again later." message. Account automaticly reset password each session. So I will lose ac...
Moderator
460 Views
1 replies
0 likes
When I opened my app the next day, to my surprise I lost all followers and following but left with 9 followings which weren't even visible... Also i lost all my playlists... Soo disappointed
When I opened my app the next day, to my surprise I lost all followers and following but left with 9 followings which weren't even visible... Also i lost all my playlists... Soo disappointed
Spotify Star
473 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy artist dashboard appears to be broken, whenever I try to load up my dashboard today I keep...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Moderator
13177 Views
4 replies
0 likes
El antiguo teléfono se me perdió. Y no puedo. Cambiarlo a. Mi nuevo teléfono cy me siguen cobrando y. No. Lo tengo
El antiguo teléfono se me perdió. Y no puedo. Cambiarlo a. Mi nuevo teléfono cy me siguen cobrando y. No. Lo tengo
Spotify Star
220 Views
1 replies
0 likes
i can't seem to find an answer to whether or not the audiobooks that are listed as free count towards your 15 hours of premium listening time. can someone verify this?
i can't seem to find an answer to whether or not the audiobooks that are listed as free count towards your 15 hours of premium listening time. can someone verify this?
Newbie
281 Views
2 replies
0 likes
I want to add my daughter who is 13 years old as a user for Premium Family. Since Spotify Kids is intended for Kids of 12 years and under, what type of account should my daught register for since she is being refused a Standard account because she is...
I want to add my daughter who is 13 years old as a user for Premium Family. Since Spotify Kids is intended for Kids of 12 years and under, what type of account should my daught register for since she...
Spotify Star
394 Views
1 replies
0 likes
Tengo el plan familiar, pero cuando quiero escuchar musica al mismo tiempo que la otra persona no es posible, uno de los dos tiene que dejar de escuchar musica para que el otro pueda escuchar
Tengo el plan familiar, pero cuando quiero escuchar musica al mismo tiempo que la otra persona no es posible, uno de los dos tiene que dejar de escuchar musica para que el otro pueda escuchar
Spotify Star
439 Views
1 replies
0 likes
I have issues with my other account. I have registered for spotify for podcasters, but can't login anymore, because apparently the password I saved with my browser is wrong. I am however not receiving a password reset mail when i demand one, and I ca...
I have issues with my other account. I have registered for spotify for podcasters, but can't login anymore, because apparently the password I saved with my browser is wrong. I am however not receivin...
Moderator
524 Views
1 replies
0 likes
When I try to update my payment method it asks me to change country. I do this and then it says I am not eligible for premium and my country location remains unchanged.
When I try to update my payment method it asks me to change country. I do this and then it says I am not eligible for premium and my country location remains unchanged.
Moderator
375 Views
1 replies
0 likes
