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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354165 Views
  • 902 replies
  • 105 likes
  • Account
  • 354165 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152860 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152860 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88496 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88496 Views
  • 68 replies
  • 10 likes

Superuser Contribution Verwalter des Abos ändern

Wie kann ich den Verwalter des Abos ändern?Meine Tochter hatte schon Premium, ich habe ein Familien Premium Account gekauft aber jetzt ist meine Tochter der Verwalter des Abos, weil sie meinte sonst wären ihre ganzen Playlists weg. Wie kann ich das ä...

  • Visitor
  • Wie kann ich den Verwalter des Abos ändern? Meine Tochter hatte schon Premium, ich habe ein Familien Premium Account gekauft aber jetzt ist meine Tochter der Verwalter des Abos, weil sie meinte sons...
  • ritschy
  • Casual Listener
  • 9824 Views
  • 6 replies
  • 0 likes
  • Account
  • 9824 Views
  • 6 replies
  • 0 likes

Accounts - Playlists Lost

I have logged onto my Spotify account. My account says I am pn the 'free' plan, however I am being charged regularly for this. Any suggestions?

  • Visitor
  • I have logged onto my Spotify account. My account says I am pn the 'free' plan, however I am being charged regularly for this. Any suggestions? 
  • Jose_M
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 134 Views
  • 1 replies
  • 0 likes

Discord isn't detecting Spotify

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueWhen I attempt to link my spotify and discord accounts, it says "Connected your Discord Account to Spotify." I have the "Display Spotify as your status" turned on as well. ...

  • Visitor
  • Plan Premium Country United States Operating System Windows 10   My Question or Issue When I attempt to link my spotify and discord accounts, it says "Connected your Discord Account to S...
  • billian
  • Visitor
  • 3108 Views
  • 2 replies
  • 0 likes
  • Login
  • 3108 Views
  • 2 replies
  • 0 likes

Can't log into an Ipad .. says my account doesn't exist. Or password is not correct

i have logged in and out on my phone multiple times.. no problemI trying to log in on and apple ipad.... doesn't work. why?

  • Casual Listener
  • i have logged in and out on my phone multiple times.. no problem I trying to log in on and apple ipad.... doesn't work. why?
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notify me when my friend adds a song to his/her playlist

As a user, i want to be able to subscribe to a friends's list. This allows me to get notified when my dear friend puts a new song into his/her list/s.

  • Newbie
  • As a user, i want to be able to subscribe to a friends's list. This allows me to get notified when my dear friend puts a new song into his/her list/s.
  • OscarDC
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

New login method

PlanFree/PremiumCountrySouth AfricaDeviceSamsung Galaxy S20/ Dell 8th GenOperating SystemAndroid/Windows 10 My Question or IssueI created my account using my phone number and the only way to login into my Spotify web page on my laptop is through a ve...

  • Casual Listener
  • Plan Free/Premium Country South Africa Device Samsung Galaxy S20/ Dell 8th Gen Operating System Android/Windows 10   My Question or Issue I created my account using my phone number and...
  • Luan
  • Spotify Star
  • 334 Views
  • 3 replies
  • 0 likes
  • Login
  • 334 Views
  • 3 replies
  • 0 likes

Superuser Contribution This is gonna sound really dumb

I had an old friend that I lost due to doxing and other things. I still have his Spotify. Is there any way I can contact him in the app?

  • Visitor
  • I had an old friend that I lost due to doxing and other things. I still have his Spotify. Is there any way I can contact him in the app?
  • OscarDC
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Multiple Artist Profiles

PlanFreeCountryUnited StatesDevice(iPhone 11 Pro Max)Operating System(iOS 16, Windows 10.) My Question or IssueHey there, I have encountered a strange situation on Spotify.A little over a week ago, I released my debut single "TRANQUIL" via DistroKid ...

FamilyGrimes_0-1665344014206.png FamilyGrimes_1-1665344107375.png FamilyGrimes_2-1665344162678.png FamilyGrimes_3-1665344292343.png
  • Casual Listener
  • Plan Free Country United States Device (iPhone 11 Pro Max) Operating System (iOS 16, Windows 10.)   My Question or Issue Hey there, I have encountered a strange situation on Spotify. ...
  • Eni
  • Moderator
  • 975 Views
  • 5 replies
  • 1 likes
  • Account
    Other
  • 975 Views
  • 5 replies
  • 1 likes

Superuser Contribution invoice with vat

I need an invoice with VAT info,  We are a company based in Spain Thanks

  • Casual Listener
  • I need an invoice with VAT info,  We are a company based in Spain Thanks
  • OscarDC
  • Moderator
  • 9697 Views
  • 30 replies
  • 17 likes
  • 9697 Views
  • 30 replies
  • 17 likes

Stop showing name on unsecured networks

PlanPremium Operating SystemAndroid 12 My Question or IssueConnected on a unsecure or open network (e.g. A hotels WiFi) I see devices and full names of other people. How can I make sure that my name and devices aren't shared to unknown people only to...

  • Casual Listener
  •   Plan Premium   Operating System Android 12   My Question or Issue Connected on a unsecure or open network (e.g. A hotels WiFi) I see devices and full names of other people. ...
  • Jose_M
  • Spotify Star
  • 198 Views
  • 1 replies
  • 1 likes
  • Security
  • 198 Views
  • 1 replies
  • 1 likes

Solved!! Unknown devices connected to my account

PlanPremiumCountryNetherlandsDeviceWeb/iPhone 11/Windows My Question or IssueSince a week random users are connected to my Spotify account and playing songs on their devices. I tried to logout all devices, reset my (facebook login password) + App Log...

  • Casual Listener
  • Plan Premium Country Netherlands Device Web/iPhone 11/Windows     My Question or Issue Since a week random users are connected to my Spotify account and playing songs on their devi...
  • Luan
  • Spotify Star
  • 1275 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1275 Views
  • 3 replies
  • 0 likes

Superuser Contribution Button "See all (...) playlists" doesn't show all public playlists of a user due to limit of 200

DeviceHuawei Mate 20 ProOSEMUI 12.0.0 Dear Spotify team, thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for our audio drama project. Unfortunately the number of visible playlists in a use...

Screenshot_20221008_023217_com.spotify.music_edit_3431271613538.jpg
  • Music Fan
  • Device Huawei Mate 20 Pro OS EMUI 12.0.0   Dear Spotify team,   thank you for making it possible to create an unlimited number of public playlists, which is of great benefit for o...
  • Alex
  • Spotify Legend
  • 202 Views
  • 1 replies
  • 1 likes
  • Account
    Unlimited
  • 202 Views
  • 1 replies
  • 1 likes

Superuser Contribution podcast language problem

i live in spain and i have a spanish premium account.as i am german the language of the spotify app is german on my ipad and my imac.but the podcast section only shows spanish podcasts instead of german podcasts.how can i change that or is it a bug ?

  • Casual Listener
  • i live in spain and i have a spanish premium account. as i am german the language of the spotify app is german on my ipad and my imac. but the podcast section only shows spanish podcasts instead of...
  • Vasil
  • Moderator
  • 10278 Views
  • 13 replies
  • 10 likes
  • Other
  • 10278 Views
  • 13 replies
  • 10 likes

Account Issues - PLEASE HELP!!

My Question or Issue Hello! Hopefully someone here has some input or has been through something similar. I’ve been working with multiple support teams from multiple companies and I’m not getting anywhere. Apologies for the long post, If you would tak...

  • Newbie
  • My Question or Issue   Hello! Hopefully someone here has some input or has been through something similar. I’ve been working with multiple support teams from multiple companies and I’m not get...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 186 Views
  • 1 replies
  • 0 likes

Spotify on Google mini

When I play Spotify on my Google mini, my son's Spotify stops playing. How do I play Spotify on my Google mini and not affect others on my premium family Spotify account?

  • Visitor
  • When I play Spotify on my Google mini, my son's Spotify stops playing. How do I play Spotify on my Google mini and not affect others on my premium family Spotify account?
  • Bittencourt
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Adresse mail non reconnue sur vieil iPad

Bonjour, Mon adresse mail n’est pas reconnue sur mon iPad (alors qu’elle est reconnue sur mon iPhone). Que faire ? (J’ai déjà changé l’adresse mail, validé la nouvelle, supprimé l’appli pour (re)mettre une version compatible (soi-disant)avec mon appa...

  • Visitor
  • Bonjour, Mon adresse mail n’est pas reconnue sur mon iPad (alors qu’elle est reconnue sur mon iPhone). Que faire ? (J’ai déjà changé l’adresse mail, validé la nouvelle, supprimé l’appli pour (re)mett...
  • Bittencourt
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution because if I have Spotify prime when my cell phone wakes up without interne

because if I have Spotify prime when my cell phone wakes up without internet, the downloaded songs are not heard until it is connected to a network

  • Visitor
  • because if I have Spotify prime when my cell phone wakes up without internet, the downloaded songs are not heard until it is connected to a network
  • Lyubka
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I have the IP addresses of my account logins?

I suspect my ex has been repeatedly hacking two Spotify accounts I have and feeding me purposefully painful songs to harass me. She denies this completely, but I have received several automated emails of suspicious logins from the platform. The probl...

  • Casual Listener
  • I suspect my ex has been repeatedly hacking two Spotify accounts I have and feeding me purposefully painful songs to harass me. She denies this completely, but I have received several automated email...
  • firstname1234
  • Casual Listener
  • 181 Views
  • 4 replies
  • 0 likes
  • 181 Views
  • 4 replies
  • 0 likes

Payment Card refused

Plan9,99€ / monthCountryFranceDevice(iPhone SE, MacBook, Windows 10)Main Operating System using Spotify(iOS 15.6.1) My Question or IssueMy Credit Card (Visa) expired in end September. I got another Visa card and tried several time to change the setti...

  • Visitor
  • Plan 9,99€ / month Country France Device (iPhone SE, MacBook, Windows 10) Main Operating System using Spotify (iOS 15.6.1)   My Question or Issue My Credit Card (Visa) expired in ...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Are sign-in sessions expiring after some period of inactivity?

What Spotify is doing to log-in sessions that are technically inactive, but somebody didn't log out fully (e.g. did a phone reset, closed incognito mode etc.). Are free-floating sessions being closed after some time of inactivity? I'm asking cause I ...

  • Regular
  • What Spotify is doing to log-in sessions that are technically inactive, but somebody didn't log out fully (e.g. did a phone reset, closed incognito mode etc.). Are free-floating sessions being closed...
  • AlejaR
  • Moderator
  • 209 Views
  • 3 replies
  • 0 likes
  • 209 Views
  • 3 replies
  • 0 likes