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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9906 Views
  • 3 replies
  • 9 likes
  • Security
  • 9906 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493424 Views
  • 981 replies
  • 112 likes
  • Account
  • 493424 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213906 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213906 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122650 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122650 Views
  • 72 replies
  • 12 likes

Solved!! Shared playlist

PlanPremiumCountryBelgium DeviceIpad air 16.6.1Operating System My Question or IssueHi, can i check how often and by whom of my friends listens to a playlist i shared

  • Newbie
  • Plan Premium Country Belgium   Device Ipad air 16.6.1 Operating System     My Question or Issue Hi, can i check how often and by whom of my friends listens to a playlis...
  • Maxim
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Other
  • 280 Views
  • 1 replies
  • 0 likes

Parental Control

Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen? Thanks

  • Newbie
  • Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen?  Thanks
  • shenphilip
  • Visitor
  • 6334 Views
  • 7 replies
  • 21 likes
  • Other
  • 6334 Views
  • 7 replies
  • 21 likes

The backup of iPhone 15 did not reload the playlist of family members.

We were setting up a new iPhone 15 with a reload from cloud backup. The Spotify account loaded but did not load the member playlist. I restored the account on an iPad which did load the correct playlist. Should I erase the iPhone account on the iPhon...

  • Visitor
  • We were setting up a new iPhone 15 with a reload from cloud backup. The Spotify account loaded but did not load the member playlist. I restored the account on an iPad which did load the correct play...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Got logged in to spotify but not my saved profile

I paid for premium and have a bunch of saved music I can't access now. Only have one email linked that I know of but just got new phone.

  • Visitor
  • I paid for premium and have a bunch of saved music I can't access now. Only have one email linked that I know of but just got new phone.
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

PlanPremiumCountryUSADeviceiPhone 13 Pro MaxOperating SystemIOS 17 My Question or IssueI am trying to log in to my main Spotify account with the CORRECT login information but it just isn't working. I logged out earlier to log into this account for a ...

  • Visitor
  •   Plan Premium Country USA Device iPhone 13 Pro Max Operating System IOS 17   My Question or Issue I am trying to log in to my main Spotify account with the CORRECT login informa...
  • Joan
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 277 Views
  • 1 replies
  • 0 likes

Why do ads keep running with my Premium account?

I signed up yesterday for free trial and gave my payment information. Yet ads are still running on all 3 of my devices. My profile says I have Premium Individual, but the ads continue. Please advise.

  • Casual Listener
  • I signed up yesterday for free trial and gave my payment information. Yet ads are still running on all 3 of my devices. My profile says I have Premium Individual, but the ads continue. Please advise.
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

How can I remove another artist's song from my profile?

I found the song below on my profile. Could you please help to remove it? It's not mine. The Title is TURN BY TURN. Thankshttps://open.spotify.com/album/4lA9HU5rjcFiZnVMzZLoEZ?si=mEF-I8NuRP2yiJWbL3SZxg

  • Visitor
  • I found the song below on my profile. Could you please help to remove it? It's not mine. The Title is TURN BY TURN. Thanks https://open.spotify.com/album/4lA9HU5rjcFiZnVMzZLoEZ?si=mEF-I8NuRP2yiJWb...
  • Maxim
  • Spotify Star
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

Solved!! Spotify suggestions in their playlists, how to remove genre?

I personally used to like to go to these suggested playlists like "Discover Weekly", "Daily Mix #" and "Release Radar". I like new music but I made the mistake of liking a "religious" song, just once, and now all those suggestions are more religious ...

  • Visitor
  • I personally used to like to go to these suggested playlists like "Discover Weekly", "Daily Mix #" and "Release Radar". I like new music but I made the mistake of liking a "religious" song, just once...
  • user-removed
  • Not applicable
  • 15860 Views
  • 5 replies
  • 4 likes
  • Other
  • 15860 Views
  • 5 replies
  • 4 likes

Family Plan, Audio Books and Account Manager

PlanPremium FamilySo the new announcement for the audio books is great, however for a family plan it's a joke. Only the account manager has access to the audio books. Guess what, this account manager doesn't like audio books, but my wife loves them. ...

  • Casual Listener
  • Plan Premium Family So the new announcement for the audio books is great, however for a family plan it's a joke. Only the account manager has access to the audio books. Guess what, this account m...
  • Maxim
  • Spotify Star
  • 666 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 666 Views
  • 1 replies
  • 1 likes

Community Avatars

so, i go to the avatars tab in the community profile secton, how come theres no option to upload custom images, i had one previously, but it seemed to revert to one of the regular avatars, am very confused on why i have no option anymore for that. an...

  • Roadie
  • so, i go to the avatars tab in the community profile secton, how come theres no option to upload custom images, i had one previously, but it seemed to revert to one of the regular avatars, am very co...
  • CozyCat
  • Regular
  • 517 Views
  • 2 replies
  • 1 likes
  • Account
  • 517 Views
  • 2 replies
  • 1 likes

All acount data has been deleted without any notification

PlanFree (used to be Premium at the beginning of questionable times)CountrySerbia, previously Russia (seems to be the issue) DeviceIpad Pro 2020, Iphone 8Operating SystemiOS 15, Windows 10 My Question or Issue:Greetings, I really hope there is a way ...

photo_2022-09-02_16-22-26.jpg photo_2022-09-02_16-22-27.jpg
  • Newbie
  • Plan Free (used to be Premium at the beginning of questionable times) Country Serbia, previously Russia (seems to be the issue)   Device Ipad Pro 2020, Iphone 8 Operating System iOS 15, ...
  • woodroof
  • Visitor
  • 1880 Views
  • 3 replies
  • 3 likes
  • Account
    Free
    Login
    Premium
  • 1880 Views
  • 3 replies
  • 3 likes

How to transfer Audiobooks to another account

Hello, I have two accounts on Spotify and I own audiobooks on both. I want just one account but when I got another audiobook with a promo code I accidentally added it to the wrong account. Is there a way to merge accounts or transfer ownership of aud...

  • Visitor
  • Hello,    I have two accounts on Spotify and I own audiobooks on both. I want just one account but when I got another audiobook with a promo code I accidentally added it to the wrong acco...
  • Maxim
  • Spotify Star
  • 834 Views
  • 1 replies
  • 0 likes
  • Account
  • 834 Views
  • 1 replies
  • 0 likes

I am not able to change countries in my account, so i can't update payment

I moved countries. Permanently. I need to update payment method. The new card entered is not allowed because it does not match my existing profile's country (which is my former country of residence)I then try to change country via My Profile / Accoun...

  • Visitor
  • I moved countries. Permanently. I need to update payment method. The new card entered is not allowed because it does not match my existing profile's country (which is my former country of residen...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Yo tengo cuenta familiar igual figuro con cuenta individual para eliminar

Figuro con 2 suscripciones una familiar y otra individual está última la eliminé pero aún siguen los cobros.

  • Visitor
  • Figuro con 2 suscripciones una familiar y otra individual está última la eliminé pero aún siguen los cobros.
  • Prague
  • Community Legend
  • 243 Views
  • 1 replies
  • 1 likes
  • 243 Views
  • 1 replies
  • 1 likes

Solved!! can't link my spotify to my tinder account via any given option.

can't link my spotify account to tinder via any given option (facebook, google or email). Facebook gives an error code, signing in with google only opens browser version of spotify, and email asks captcha, and after captcha it gives an error code and...

  • Casual Listener
  • can't link my spotify account to tinder via any given option (facebook, google or email). Facebook gives an error code, signing in with google only opens browser version of spotify, and email asks ca...
  • kuranenpaskasovellus
  • Casual Listener
  • 521 Views
  • 2 replies
  • 0 likes
  • 521 Views
  • 2 replies
  • 0 likes

Superuser Contribution Error Code 4

PlanFreeCountry DeviceDesktop and mobile phoneOperating SystemWin 10 and Android 5 or 6 idk.My Question or Issue So i was starting my Computer this morning was listinging to my playlist then after half an hour I closed the spotify app for the pc. Aft...

  • Casual Listener
  • Plan Free Country   Device Desktop and mobile phone Operating System Win 10 and Android 5 or 6 idk. My Question or Issue  So i was starting my Computer this morning was listinging ...
  • rojasnatalia
  • Visitor
  • 8096 Views
  • 4 replies
  • 0 likes
  • Login
  • 8096 Views
  • 4 replies
  • 0 likes

Superuser Contribution Re: Changing from premium to family do playlists and downloads get deleted?

I changed my premium plan from family one to the student one, but when i logged in the same account, my playlists lost many data, including songs and podcasts, which i followed or liked during my subcription of family plan. but right now everything's...

  • Casual Listener
  • I changed my premium plan from family one to the student one, but when i logged in the same account, my playlists lost many data, including songs and podcasts, which i followed or liked during my sub...
  • MihailY
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

double billing.

I am being billed twice for the same amount, same account. How do I cancel one of the bills without cancelling my account?

  • Visitor
  • I am being billed twice for the same amount, same account. How do I cancel one of the bills without cancelling my account?
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes