Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80489 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654119 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734608 Views
18 replies
29 likes
Hi, I am an artist and i would like to share my albums on Spotify. On the registration formular for artist it says to entrer the uri of the artist. When i put my uri in, I can't clic on next, the button is not clicable...I saw on a topic that you nee...
Hi, I am an artist and i would like to share my albums on Spotify. On the registration formular for artist it says to entrer the uri of the artist. When i put my uri in, I can't clic on next, the but...
Spotify Star
2377 Views
7 replies
0 likes
Today when I logged in my playlists had desapeared! I saw other posts with the same problem but my account didn't turn as free account, I logged in with my email, my username, my Facebook and all them go to the same account without my playlists. I do...
Today when I logged in my playlists had desapeared! I saw other posts with the same problem but my account didn't turn as free account, I logged in with my email, my username, my Facebook and all the...
Casual Listener
435 Views
2 replies
0 likes
Hi there!My problem is that I have changed my profile photo and now it is not showing. I change it again for the one I had it before and nothing ... no longer seen ... Does somebody knows why it could be? I've restarted spotify a thousand times on al...
Hi there! My problem is that I have changed my profile photo and now it is not showing. I change it again for the one I had it before and nothing ... no longer seen ... Does somebody knows w...
378 Views
0 replies
0 likes
I had to re login to Spotify after an update, I eventually managed to by login using my Facebook account however when looking into the settings my email address has been changed to one that doesn't belong to me and my plan had been upgraded from Prem...
I had to re login to Spotify after an update, I eventually managed to by login using my Facebook account however when looking into the settings my email address has been changed to one that doesn't b...
Spotify Star
214 Views
1 replies
0 likes
Hi Thanks for the help y'all.So today, I accidentally logged into my Spotify account with my Facebook account. I never linked the accounts til today. I lost my premium account, with all my playlist and preferences, and it was replaced with a Facebook...
Hi Thanks for the help y'all. So today, I accidentally logged into my Spotify account with my Facebook account. I never linked the accounts til today. I lost my premium account, with all...
Spotify Star
341 Views
1 replies
0 likes
Hi guys i had Spotify on my phone for a while but then my card got declined and i waited to long so that they deactivade my account. Is there any chance i can get my account back? Cause i cant register with my E-Mail and if i try to add my card it sa...
Hi guys i had Spotify on my phone for a while but then my card got declined and i waited to long so that they deactivade my account. Is there any chance i can get my account back? C...
Spotify Star
376 Views
1 replies
0 likes
bei mir genau anders herum. Ich habe mich angemeldet und bekommen alle 10 min! eine E-Mail, dass ich das Konto bestätigen soll. Habe ich gemacht, trotzdem schon ca 100 E-Mails!
bei mir genau anders herum. Ich habe mich angemeldet und bekommen alle 10 min! eine E-Mail, dass ich das Konto bestätigen soll. Habe ich gemacht, trotzdem schon ca 100 E-Mails!
Spotify Star
246 Views
1 replies
0 likes
Urgent avoid Spotify or like me you will be fed up of all these e mails
Urgent avoid Spotify or like me you will be fed up of all these e mails
Spotify Star
586 Views
6 replies
0 likes
Hola a tod@s,Para tod@s los que estéis teniendo problemas con el Plan Familiar y se estén eliminando los miembros de vuestro Plan.Esta práctica de Spotify es... no sé cómo calificarla. Es cierto que en las condiciones del Plan Familiar indica que tod...
Hola a tod@s, Para tod@s los que estéis teniendo problemas con el Plan Familiar y se estén eliminando los miembros de vuestro Plan. Esta práctica de Spotify es... no sé cómo calificarla. Es cierto ...
356 Views
0 replies
0 likes
I want to listen to music from the download itself into the mobile phone to do it...
I want to listen to music from the download itself into the mobile phone to do it. ..
202 Views
0 replies
0 likes
Hi there!Currently living in Vietnam, I am considering subscribing to Spotify Premium from my home country France where Spotify is available. I can also have a payment method from France.It seems like there would no problem to listen to 'offline' mus...
Hi there! Currently living in Vietnam, I am considering subscribing to Spotify Premium from my home country France where Spotify is available. I can also have a payment method from France. It seems...
Spotify Star
5795 Views
3 replies
0 likes
Não consigo alterar uma forma de pagamento de cartao para boleto, QUERO PAGAR EM BOLETO PORÉM NÃO ESTOU CONSEGUINDO ALTERAR A FORMA DE PAGAMENTO, O MEU CARTÃO HOUVE PROBLEMAS POIS FUI ROUBADA.
Não consigo alterar uma forma de pagamento de cartao para boleto, QUERO PAGAR EM BOLETO PORÉM NÃO ESTOU CONSEGUINDO ALTERAR A FORMA DE PAGAMENTO, O MEU CARTÃO HOUVE PROBLEMAS POIS FUI ROUBADA.
612 Views
0 replies
0 likes
Eu não lembro o meu endereço cadastro gostaria de colocar meu filho de volta na conta famíliar. Em julho recebi uma mensagem informando que não foi possível confirmar o endereço de e-mail dele, como na epoca ele estava sem celular não parei para veri...
Eu não lembro o meu endereço cadastro gostaria de colocar meu filho de volta na conta famíliar. Em julho recebi uma mensagem informando que não foi possível confirmar o endereço de e-mail dele, como ...
364 Views
0 replies
0 likes
Hello i made a spotify using my student email and i tried logging in on my tablet and it wont let me i tried to reset my password and it said account not found im very mad about this because i am paying for this account every month what do i do? Plea...
Hello i made a spotify using my student email and i tried logging in on my tablet and it wont let me i tried to reset my password and it said account not found im very mad about this because i am pay...
203 Views
0 replies
0 likes
I upgraded my subscription from a regular premium plan to the family premium plan so that the three members of my family could listen at the same time without that message that the account is being used elsewhere. I upgraded it and went to invite my ...
I upgraded my subscription from a regular premium plan to the family premium plan so that the three members of my family could listen at the same time without that message that the account is being u...
Spotify Star
230 Views
1 replies
0 likes
I want to cancel my current account so I can create a new one where I can add my family to the Premium family plan. But I dont want to lose all my playlists. How can I do this and recover my playlists?
I want to cancel my current account so I can create a new one where I can add my family to the Premium family plan. But I dont want to lose all my playlists. How can I do this and recover...
Spotify Star
492 Views
3 replies
0 likes
I've had Spotify on my Samsung Galaxy for months and signed up using my FB account. I've now try to use Spotify on my Samsung Smart TV and when I try and log in with my FB details it says username or password incorrect. I know they are correct becaus...
I've had Spotify on my Samsung Galaxy for months and signed up using my FB account. I've now try to use Spotify on my Samsung Smart TV and when I try and log in with my FB details it says username or...
Not applicable
458 Views
2 replies
0 likes
very often when i open my spotify app i cant listen due to another member using the account. can i upgrade my family account in order to solve this problem?
very often when i open my spotify app i cant listen due to another member using the account. can i upgrade my family account in order to solve this problem?
Spotify Star
213 Views
1 replies
0 likes
may i add a member to my premium plan already bought?
may i add a member to my premium plan already bought?
Spotify Star
191 Views
1 replies
0 likes
I had an old spotify account linked to my email. When I signed up for premium it linked to my facebook. Now I have 2 accounts. When I try to log on on my smart tv, it can only find my free account. I've tried log on via facebook. If I use my name fro...
I had an old spotify account linked to my email. When I signed up for premium it linked to my facebook. Now I have 2 accounts. When I try to log on on my smart tv, it can only find ...
269 Views
0 replies
0 likes
