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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80350 Views

9 replies

2 likes

Account
Login
  • 80350 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653676 Views

13 replies

4 likes

Account
  • 653676 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734087 Views

18 replies

29 likes

  • 734087 Views
  • 18 replies
  • 29 likes

Superuser Contribution Fijne vakantie .... Not

Ik krijg steeds de melding op eendee welke toestel dat ik in het buitenland ben terwijl dit niet zo is. Het klopt ook met mijn landinstellingen. Help iemand

Newbie

Ik krijg steeds de melding op eendee welke toestel dat ik in het buitenland ben terwijl dit niet zo is. Het klopt ook met mijn landinstellingen. Help iemand

user-removed

Not applicable

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Solved!! Familiar Plan Address Facebook

Hi, I'm going to add new users to my family plan but i need my address(My spotify account is connected with faceebok). How can i get this info? Thanks

Casual Listener

Hi,   I'm going to add new users to my family plan but i need my address(My spotify account  is connected with faceebok).     How can i get this info?     Thanks

osornios

Spotify Star

1280 Views

1 replies

0 likes

Account
  • 1280 Views
  • 1 replies
  • 0 likes

Cobrança em duplicidade de novo!

Galera sempre tenho esse mesmo problema.Estou sendo cobrado duas vezes pelo Spotify, tenho uma conta familiar, mas continuo sendo cobrado pela conta premium normal, como faço para resolver? Simplesmente pessimo o suporte do Spotify, super trabalhoso ...

Newbie

Galera sempre tenho esse mesmo problema. Estou sendo cobrado duas vezes pelo Spotify, tenho uma conta familiar, mas continuo sendo cobrado pela conta premium normal, como faço para resolver?  ...

Bittencourt

Spotify Star

1061 Views

3 replies

0 likes

Account
  • 1061 Views
  • 3 replies
  • 0 likes

premium for .99 and student discount??

Is there a way that I can get the deal where it says premium is only .99 for the first three months and then after I am able to do the student discount??? https://www.spotify.com/us/intro/?utm_source=Spotify_premiumupsell&utm_medium=house_email&utm_c...

Casual Listener

Is there a way that I can get the deal where it says premium is only .99 for the first three months and then after I am able to do the student discount???   https://www.spotify.com/us/intro/?u...

laurenluvsmusic

Roadie

830 Views

3 replies

0 likes

  • 830 Views
  • 3 replies
  • 0 likes

Premium account won't work...

I continuously get a pop up saying that Spotify has been paused because my account is being used somewhere else. I have signed out of all devices and changed my password on several occasions but this continues to happen. Spotify is impossible to get ...

Newbie

I continuously get a pop up saying that Spotify has been paused because my account is being used somewhere else. I have signed out of all devices and changed my password on several occasions but this...

laurenluvsmusic

Roadie

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Cargo doble

Hoy intente pagar con la oferta de estudiante, pero no me dejo y me hizo doble cargo y aun asi no me actualizo a premium. ¿Que puedo hacer en este caso?

Newbie

Hoy intente pagar con la oferta de estudiante, pero no me dejo y me hizo doble cargo y aun asi no me actualizo a premium. ¿Que puedo hacer en este caso?

laurenluvsmusic

Roadie

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Ad free?

I pay 9.99 /mo. Doesn't that offer free ads?

Newbie

I pay 9.99 /mo. Doesn't that offer free ads?

laurenluvsmusic

Roadie

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Brunei

How to pay spotify in Brunei?

Newbie

How to pay spotify in Brunei?

MattSuda

Spotify Star

2601 Views

2 replies

0 likes

  • 2601 Views
  • 2 replies
  • 0 likes

SPOTIFY NAME

i tried changing my last name to my middle name on facebook to see if it would work on spotify for privacy reasons but it wont work

Newbie

i tried changing my last name to my middle name on facebook to see if it would work on spotify for privacy reasons but it wont work

184 Views

0 replies

0 likes

  • 184 Views
  • 0 replies
  • 0 likes

Superuser Contribution to change the Facebook user account

Hi I signed up with spotify few years ago with the facebook account i used to use. but this one i have closed and now have another facebook account. I want to switch to this new facebook account withtout losing all my playlist. how can i do ?

Newbie

Hi  I signed up with spotify few years ago with the facebook account i used to use. but this one i have closed and now have another facebook account. I want to switch to this new facebook accou...

m7mdharon

Newbie

1179 Views

2 replies

0 likes

  • 1179 Views
  • 2 replies
  • 0 likes

Superuser Contribution Log on

When i enter my email and forgot password it says email not recognised. When i try to set up account is says your details have changed. What am I doing wrong?

Newbie

When i enter my email and forgot password it says email not recognised. When i try to set up account is says your details have changed. What am I doing wrong?

Melody

Spotify

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Is it possible to reset spotify?

I just bought premium and connected to my old account. But all my old songs, whom I don't listen to anymore, are still there. Is it possible to do a full reset?

Newbie

I just bought premium and connected to my old account. But all my old songs, whom I don't listen to anymore, are still there.   Is it possible to do a full reset?

kejt_

Community Legend

373 Views

1 replies

0 likes

Account
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked, they deleted all my playlists which took years to create

Hi!As said in description, my account was hacked by somebody, I noticed right away because they immediately started listening to music that wasn't mine and I had to keep fighting to play music on my own device.After the person not giving up I signed ...

Newbie

Hi! As said in description, my account was hacked by somebody, I noticed right away because they immediately started listening to music that wasn't mine and I had to keep fighting to play music on...

Goodman

Spotify Legend

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account is hacked

Hi, my account has been hacked and the person has changed the email in it to their own. Please help me sort this out. I want to press charges as well. Please reply me so I can give you more details. Thanks

Visitor

Hi, my account has been hacked and the person has changed the email in it to their own. Please help me sort this out. I want to press charges as well. Please reply me so I can give you more details.&...

Melody

Spotify

266 Views

1 replies

0 likes

Account
Security
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution celluar data connection problem

Hi,I use vodafone and I have connection problem when I use celluar connection. I deleted programme and reinstall. I can use other application with my celluar connection. I couldn't find any solution on net.

Casual Listener

Hi, I use vodafone and I have connection problem when I use celluar connection. I deleted programme and reinstall. I can use other application with my celluar connection. I couldn't find any solutio...

fundaerdogdu_86

Casual Listener

268 Views

3 replies

0 likes

  • 268 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have deletet my facebook and now I can't use spotify

I have deleted my Facebook profile and can't remember witch email I used on Facebook or Spotify. So now I can't use Spotify but I am still paying for premium. Have anyone any idea of what I can do or any contact number to Spotify. Thanks for any help

Newbie

I have deleted my Facebook profile and can't remember witch email I used on Facebook or Spotify. So now I can't use Spotify but I am still paying for premium.   Have anyone any idea of what I ...

Melody

Spotify

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly has vanished

My Discover Weekly Playlist appears to have vanished. How do i get it back?

Casual Listener

My Discover Weekly Playlist appears to have vanished. How do i get it back?

sanneroemen

Casual Listener

403 Views

4 replies

0 likes

Account
  • 403 Views
  • 4 replies
  • 0 likes

Doubled up accounts

It appears I have set up 2 accounts with a Spotify. One using the Facebook login and one with my email & password. I upgraded my account to premium but it's upgraded the wrong account. I have playlists in my email account , this is the account I want...

Newbie

It appears I have set up 2 accounts with a Spotify. One using the Facebook login and one with my email & password. I upgraded my account to premium but it's upgraded the wrong account. I have pla...

iamandyhill

Community Legend

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Spotify account

Hi, can you delete my spotify account, thanks!

Visitor

Hi, can you delete my spotify account, thanks!

Maxim

Spotify Star

241 Views

1 replies

0 likes

Account
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Dont have access to my account

My son asked for my credit card so he could subscribe to the 3month for 99cents thing and he forgot his password and email and we dont know how to cancel the subscription and dont have access to the account. How do i get the account back??? Or remove...

Newbie

My son asked for my credit card so he could subscribe to the 3month for 99cents thing and he forgot his password and email and we dont know how to cancel the subscription and dont have access to the ...

hotnspicyyyyyy

Roadie

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes