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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • añgié
  • Music Fan
  • 198764 Views
  • 721 replies
  • 65 likes
  • Account
  • 198764 Views
  • 721 replies
  • 65 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102393 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102393 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55254 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55254 Views
  • 61 replies
  • 8 likes

Support Contact - Double Charged

I was hoping someone would be able to direct me as to how to get a refund for a double charge.Unknown to me, but I wanted to change my cc details for the charge so thought directly going to spotify would be best. But what this has actually done has n...

  • Casual Listener
  • I was hoping someone would be able to direct me as to how to get a refund for a double charge. Unknown to me, but I wanted to change my cc details for the charge so thought directly going to spotify...
  • ClausBaziel
  • Regular
  • 149 Views
  • 4 replies
  • 0 likes
  • 149 Views
  • 4 replies
  • 0 likes

Unable to set up password for devices

Hello everyone. I am having trouble setting up a password for devices. I created my account using facebook. I would like to set up a password for devices so I can get it on my ipad/iphone. I was sent and received the email to set up the password. Whe...

  • Newbie
  • Hello everyone.   I am having trouble setting up a password for devices. I created my account using facebook. I would like to set up a password for devices so I can get it on my ipad/iphone. I...
  • Dufi
  • Regular
  • 224 Views
  • 4 replies
  • 0 likes
  • 224 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student Premium account from abroad

I recently moved to Perú to study for a semester at a local university. I am still enrolled in Germany as well. I tried to get premium (which in Peru costs about 5€, they don't have the students option), but I need a peruvian credit card (which of co...

  • Newbie
  • I recently moved to Perú to study for a semester at a local university. I am still enrolled in Germany as well. I tried to get premium (which in Peru costs about 5€, they don't have the students opti...
  • ZullyB
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution No recuerdo los datos que utilice al crear mi cuenta premium y no puede agregarse un miembro ;(

Los datos no los recuerdo y se los pide al enviar el enlace para que se una a mi familia Spotify sin ellos no se puede como le hago ?

  • Newbie
  • Los datos no los recuerdo y se los pide al enviar el enlace para que se una a mi familia Spotify sin ellos no se puede como le hago ?
  • ZullyB
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO quiero entrar con mi cuenta de Facebook

Hola tengo una cuenta premium que me la hice en su día con facebook, quiero separar facebook de spotify, he desabilitado la cuenta pero quiero tener en mi nueva cuenta el correo electrónico que tengo en facebook, como puedo conseguirlo porque siempre...

  • Newbie
  • Hola tengo una cuenta premium que me la hice en su día con facebook, quiero separar facebook de spotify, he desabilitado la cuenta pero quiero tener en mi nueva cuenta el correo electrónico que tengo...
  • ZullyB
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution No acepta codigo de regalo

Alguien me puede ayudar, me proporcionaron 2 codigos de regalo por 1 año cada uno, el primero me lo acepto sin problema pero el segundo ahora me dice que hubo un error y que el codigo no parece ser valido

  • Newbie
  • Alguien me puede ayudar, me proporcionaron 2 codigos de regalo por 1 año cada uno, el primero me lo acepto sin problema pero el segundo ahora me dice que hubo un error y que el codigo no parece ser v...
  • ZullyB
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Used to have Spotify for free with Rogers, that ended and I signed up for Premium...lost playlists

Like the subject says, my 2 year promo through Rogers ended, I signed up for Spotify Premium and would like to know if there's a way to retrieve the playlists I used to have. Signed up using the same email address.

  • Casual Listener
  • Like the subject says, my 2 year promo through Rogers ended, I signed up for Spotify Premium and would like to know if there's a way to retrieve the playlists I used to have. Signed up using the same...
  • MattSuda
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! Buying a e-card for my friend in Italy

Hello, I live in Ireland, have an Irish bank account, and I would like to buy a subscription for my friend in Italy. How can I do that? In the conditions to buy a e-card, I can read that the card has to be bought by a CC issued in the country where I...

  • Regular
  • Hello,   I live in Ireland, have an Irish bank account, and I would like to buy a subscription for my friend in Italy.   How can I do that?    In the conditions to buy...
  • MattSuda
  • Spotify Star
  • 1657 Views
  • 26 replies
  • 0 likes
  • 1657 Views
  • 26 replies
  • 0 likes

Superuser Contribution Being charged when I cancelled my premium subscription

Back in January I got billed for a month of Spotify Premium Membership. I had used the free trial, and was expecting the trial to simply end, but the membership continued and I got billed. Shrugging it off, the same day I am billed I go online and ca...

  • Newbie
  • Back in January I got billed for a month of Spotify Premium Membership.  I had used the free trial, and was expecting the trial to simply end, but the membership continued and I got billed. &nbs...
  • Sumayyah5-8
  • Newbie
  • 1865 Views
  • 33 replies
  • 0 likes
  • 1865 Views
  • 33 replies
  • 0 likes

Address Issue

I have got the Spotify Family and I am the Family owner. I have never entered my address. So when I add member, Spotify didn't accept them. Where can I enter my adress?

  • Regular
  • I have got the Spotify Family and I am the Family owner. I have never entered my address. So when I add member, Spotify didn't accept them. Where can I enter my adress?
  • MarkPedersen
  • Roadie
  • 142 Views
  • 2 replies
  • 0 likes
  • Account
  • 142 Views
  • 2 replies
  • 0 likes

Someone changed my email address

Hi, I have a really weird problem only yesterday I noticed strange activity on my account my playlists disappearing and other weird ones appearing, even the music would change as I was listening to something completely different. Even my account clai...

  • Casual Listener
  • Hi, I have a really weird problem only yesterday I noticed strange activity on my account my playlists disappearing and other weird ones appearing, even the music would change as I was listening to s...
  • alucard4k
  • Casual Listener
  • 196 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! I can't let the children listen!

Dear SpotifyHow can I choose to disable explicit lyrics so my kids can listen?? ========================================================= yo Spotifytime to listento the voice that never speaksthe listenerthe peoplewho can't let the children listento ...

  • Newbie
  • Dear Spotify How can I choose to disable explicit lyrics so my kids can listen??   =========================================================   yo Spotify time to listen to the voice ...
  • Specialworld
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

I recently moved

I recently moved and started an own Family account, now I want to invite people, but where can I change my address? It's not linked to Facebook.

  • Casual Listener
  • I recently moved and started an own Family account, now I want to invite people, but where can I change my address?    It's not linked to Facebook. 
  • Maxim
  • Spotify Star
  • 180 Views
  • 3 replies
  • 0 likes
  • Premium
  • 180 Views
  • 3 replies
  • 0 likes

Spotify Family 1 year subscription in 2016 ended earlier than expected

I have signed for 1 year Family Premium last year around July, and now it's only March and I'm being charged for a new month of Family Premium. Shouldn't my subscription end in July instead and charge me by then?

  • Casual Listener
  • I have signed for 1 year Family Premium last year around July, and now it's only March and I'm being charged for a new month of Family Premium. Shouldn't my subscription end in July instead and charg...
  • Maxim
  • Spotify Star
  • 418 Views
  • 6 replies
  • 0 likes
  • Premium
    Subscription
  • 418 Views
  • 6 replies
  • 0 likes

Can't login

When I fill in my username and password on my iPhone In the login screen, it tells me "I have already signed up using this account "

  • Casual Listener
  • When I fill in my username and password on my iPhone In the login screen, it tells me "I have already signed up using this account "
  • musiccornercv
  • Roadie
  • 138 Views
  • 3 replies
  • 0 likes
  • 138 Views
  • 3 replies
  • 0 likes

Solved!! I think my account is hacked

Hi, I think my account has been hacked.It plays tracks without me knowing, out of the blue, and is changing to asian songs in the middle of my playlists.A device is connected with the name 'WIN-0PE8K6VPKD9' - and i don't know that device.I am logged ...

  • Newbie
  • Hi,   I think my account has been hacked. It plays tracks without me knowing, out of the blue, and is changing to asian songs in the middle of my playlists. A device is connected with the na...
  • jules1974
  • Casual Listener
  • 29940 Views
  • 16 replies
  • 3 likes
  • 29940 Views
  • 16 replies
  • 3 likes

Agregar el sexto usuario a plan Premium

Tengo el plan familiar premium con todas las cuentas ocupadas, pero necesito agregar a una persona más. Es posible hacer eso?

  • Casual Listener
  • Tengo el plan familiar premium con todas las cuentas ocupadas, pero necesito agregar a una persona más. Es posible hacer eso?
  • Rosi1
  • Casual Listener
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Stolen Spotify Account FYI Only

Hi All This was an interesting one, for a few weeks i have been getting kicked off when i play spotify via my smart tv app (someone else is playing music on your account). I didnt think much of it as my wife sometimes uses it. So i just starting figh...

  • Casual Listener
  • Hi All   This was an interesting one, for a few weeks i have been getting kicked off when i play spotify via my smart tv app (someone else is playing music on your account). I didnt think much...
  • 141 Views
  • 0 replies
  • 1 likes
  • Account
  • 141 Views
  • 0 replies
  • 1 likes

FUI COBRADO APÓS O CANCELAMENTO

Assinei a promoção de 3 meses Premium por R$1,99, com data de vencimento pro dia 22 de Março. Logo cancelei um dia antes (21 de Março) para não ser cobrado os R$16,90 mensais. Hoje pela manhã recebi um email dizendo que minha conta premium tinha sido...

  • Newbie
  • Assinei a promoção de 3 meses Premium por R$1,99, com data de vencimento pro dia 22 de Março. Logo cancelei um dia antes (21 de Março) para não ser cobrado os R$16,90 mensais. Hoje pela manhã recebi ...
  • Bittencourt
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 279 Views
  • 1 replies
  • 0 likes

Trouble logging to Spotify internationally

So, I have been using Spotify internationally and I tried logging in today, but a message kept popping up that I can only use Spotify for 14 days abroad. I changed my country in my acting settings online and it still won't let me login. I am not sure...

  • Newbie
  • So, I have been using Spotify internationally and I tried logging in today, but a message kept popping up that I can only use Spotify for 14 days abroad. I changed my country in my acting settings on...
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes