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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80456 Views

9 replies

2 likes

Account
Login
  • 80456 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654009 Views

13 replies

4 likes

Account
  • 654009 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734484 Views

18 replies

29 likes

  • 734484 Views
  • 18 replies
  • 29 likes

I want to delete my spotify account.

Can anyone help me delete my spotify account? I want to use this account's email address to my new spotify account. Because I made this account via Facebook. Thanks!

Newbie

Can anyone help me delete my spotify account? I want to use this account's email address to my new spotify account. Because I made this account via Facebook. Thanks!

MattSuda

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Missing songs and playlists

I've been using Spotify for a long time now, however I lost my premium account just recently because of payment issues. They switched me to a Facebook free account and I noticed all my saved songs and created playlists were gone! Now that I settled m...

Newbie

I've been using Spotify for a long time now, however I lost my premium account just recently because of payment issues. They switched me to a Facebook free account and I noticed all my saved songs an...

CryticalAce

Spotify Star

437 Views

2 replies

0 likes

  • 437 Views
  • 2 replies
  • 0 likes

e-mail release

I want my email released from the account I created through facebook. Support team please help.

Newbie

I want my email released from the account I created through facebook. Support team please help.  

MattSuda

Spotify Star

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

Push notifications and following friends

Dear all, Despite I think all my settings are right. Somehow I don't receive push notifications on my iPhone with new music from artists etc. and I turned notifications on my Spotify account and iPhone on. Another problem is that I can't find my frie...

Casual Listener

Dear all,  Despite I think all my settings are right. Somehow I don't receive push notifications on my iPhone with new music from artists etc. and I turned notifications on my Spotify account a...

Thomaszz

Casual Listener

1625 Views

2 replies

0 likes

Account
  • 1625 Views
  • 2 replies
  • 0 likes

facebook account

i used my old facebook account as my spotify account and i padi for it.now i deleted my old facebook account and i am still paying for the spotify preminiumi cant log in to my old facebook account thus i cant cancel the preminium spoitify is still ch...

Newbie

i used my old facebook account as my spotify account and i padi for it. now i deleted my old facebook account and i am still paying for the spotify preminium i cant log in to my old facebook accoun...

MattSuda

Spotify Star

235 Views

1 replies

0 likes

Account
  • 235 Views
  • 1 replies
  • 0 likes

Increase maximum songs allowed in "Your Music"

Can someone from Spotify please contact me seeing as there's no way to contact other then this way

Casual Listener

Can someone from Spotify please contact me seeing as there's no way to contact other then this way

TattyLette25

Casual Listener

382 Views

4 replies

1 likes

  • 382 Views
  • 4 replies
  • 1 likes

Log in abroad

Hi I have been living abroad outside the U.K. Since January of this year and using my Spotify fine, now it has logged me out and won't let me log back in saying I can only use Spotify for 14 days abroad

Newbie

Hi I have been living abroad outside the U.K. Since January of this year and using my Spotify fine, now it has logged me out and won't let me log back in saying I can only use Spotify for 14 days abr...

Maxim

Spotify Star

253 Views

1 replies

0 likes

Account
  • 253 Views
  • 1 replies
  • 0 likes

Error logging in

Hi I tried to log in to Spotify using Facebook but it moves over to the Facebook app and said "you've already authorised Spotify" and when it goes back to Spotify app it's still at the log in page , I tried several times even deleting Spotify from Fa...

Newbie

Hi I tried to log in to Spotify using Facebook but it moves over to the Facebook app and said "you've already authorised Spotify" and when it goes back to Spotify app it's still at the log in page , ...

363 Views

0 replies

0 likes

iOS
  • 363 Views
  • 0 replies
  • 0 likes

Cannot Log in Using Facebook as of Today

I have no idea what happened. I have always used Facbeook to log in to Spotify; I was just using it yesterday. However, when I tried to log in using Facebook today (I have tried using both the "Log in with Facebook" button as well as manually enterin...

Newbie

I have no idea what happened. I have always used Facbeook to log in to Spotify; I was just using it yesterday. However, when I tried to log in using Facebook today (I have tried using both the "Log i...

osornios

Spotify Star

258 Views

1 replies

0 likes

Login
  • 258 Views
  • 1 replies
  • 0 likes

Connect to My Facebook

When I try to post to Facebook, I get an error saying there's already another acct linked to my Facebook. That was an old spotify account that's been deactivated but it's preventing me from connecting my new account to my Facebook. Help please

Newbie

When I try to post to Facebook, I get an error saying there's already another acct linked to my Facebook. That was an old spotify account that's been deactivated but it's preventing me from connectin...

MattSuda

Spotify Star

218 Views

1 replies

0 likes

Other
  • 218 Views
  • 1 replies
  • 0 likes

Renewed Family Plan and unlinked family users

Hi. I renewed the family plan and the users were deleted from family list.My Zipcode was changed to value "1" for the system and now, after updated it, my family members can't activate the new invitations even matching the properly zipcode.Any idea t...

Visitor

Hi. I renewed the family plan and the users were deleted from family list. My Zipcode was changed to value "1" for the system and now, after updated it, my family members can't activate the new invi...

MattSuda

Spotify Star

313 Views

1 replies

0 likes

Account
Premium
  • 313 Views
  • 1 replies
  • 0 likes

Want to remove my credit card.

How can i remove my credit card from the subscription. The big problem is that I don't remember the email and password. I called my bank to cancel the subscription but they said I need to do it via spotify. Please any help will be appreciated. Thanks...

Newbie

How can i remove my credit card from the subscription. The big problem is that I don't remember the email and password. I called my bank to cancel the subscription but they said I need to do it via s...

MattSuda

Spotify Star

668 Views

1 replies

0 likes

Account
Subscription
  • 668 Views
  • 1 replies
  • 0 likes

Can't log in

I was recently signed out of Spotify automatically and now when I try to log back in it says that my username or password is incorrect. (Error Code: 3) I tried to reset my password and it stated that there was no account with that E-mail. So then I t...

Visitor

I was recently signed out of Spotify automatically and now when I try to log back in it says that my username or password is incorrect. (Error Code: 3) I tried to reset my password and it stated that...

ninjazoppo

Casual Listener

337 Views

2 replies

0 likes

  • 337 Views
  • 2 replies
  • 0 likes

Solved!! Spotify credentials hacked

Today I woke up to find out that my Spotify account had been hacked. Years of accumulated music gone and my library has been completely whiped. Spotify is denying a breach of credential information, even though many people are reporting stolen accoun...

Newbie

Today I woke up to find out that my Spotify account had been hacked. Years of accumulated music gone and my library has been completely whiped. Spotify is denying a breach of credential inf...

MattSuda

Spotify Star

630 Views

1 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 630 Views
  • 1 replies
  • 0 likes

Se eliminaron mis playlists

Por razones que desconozco se cerraron las sesiones en mis dispositivos, tuve q restablecer la contraseña.Al acceder a mi cuenta nuevamente mis playlists han desaparecido.Como vuelvo a obtenerlas?

Newbie

Por razones que desconozco se cerraron las sesiones en mis dispositivos, tuve q restablecer la contraseña. Al acceder a mi cuenta nuevamente mis playlists han desaparecido. Como vuelvo a obtenerlas?

Bittencourt

Spotify Star

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Stolen account.

Someone stole my phone is still using account. How to stop this

Newbie

Someone stole my phone is still using account. How to stop this

MattSuda

Spotify Star

314 Views

1 replies

0 likes

Premium
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Familia Premiun

Estou tentando entrar na familia do meu amigo e nao vai , fala que não da pra confirmar endereço ...Estou pagando a toa pra tres pessoas usar , essa conta nao entra.Espero ajuda

Newbie

Estou tentando entrar na familia do meu amigo e nao vai , fala que não da pra confirmar endereço ... Estou pagando a toa pra tres pessoas usar , essa conta nao entra. Espero ajuda

alejomurillo

Newbie

627 Views

3 replies

1 likes

  • 627 Views
  • 3 replies
  • 1 likes

Forgot everything about my account

I forgot both e mail and user name of my premium account. Can i get it with my credit card number?

Newbie

I forgot both e mail and user name of my premium account. Can i get it with my credit card number?

Bittencourt

Spotify Star

350 Views

1 replies

0 likes

Account
Login
Premium
  • 350 Views
  • 1 replies
  • 0 likes

Spotify Hi-Fi

As a recent purchaser of a home stereo, I've been trying out Tidal in addition to my Spotify subscription to compare the sound quality. Indeed, Hi-Fi and full-bitrate masters do sound considerably better than even Spotify's Premium streaming. However...

Newbie

As a recent purchaser of a home stereo, I've been trying out Tidal in addition to my Spotify subscription to compare the sound quality. Indeed, Hi-Fi and full-bitrate masters do sound considerably be...

MattSuda

Spotify Star

2298 Views

1 replies

3 likes

Account
Premium
  • 2298 Views
  • 1 replies
  • 3 likes