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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80523 Views

9 replies

2 likes

Account
Login
  • 80523 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654225 Views

13 replies

4 likes

Account
  • 654225 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734765 Views

18 replies

29 likes

  • 734765 Views
  • 18 replies
  • 29 likes

My other premium account has been hacked plz help guys!

My other premium account has been hacked, i had to make this one to get help. Pls i pay good money for this service,and im scared atm. My other premium account name is theonewhodabs

Newbie

My other premium account has been hacked, i had to make this one to get help. Pls i pay good money for this service,and im scared atm. My other premium account name is theonewhodabs

MattSuda

Spotify Star

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Change country but keep the same users

I should leave uk for go to live in spain, I should stop my premium here and start one in spain.. I could keep the same account or I will lose all the songs?

Newbie

I should leave uk for go to live in spain, I should stop my premium here and start one in spain.. I could keep the same account or I will lose all the songs?

MattSuda

Spotify Star

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Logged into account on friends phone who also has spotify now we are linked

I logged into my account on a friends phone one night. He logged out of mine but now everytime he listens to a song the same time as me, his music interrupts mine and starts playing his......it asks me if I want to listen to music on my device or his...

Newbie

I logged into my account on a friends phone one night. He logged out of mine but now everytime he listens to a song the same time as me, his music interrupts mine and starts playing his......it asks ...

MattSuda

Spotify Star

250 Views

1 replies

0 likes

Login
  • 250 Views
  • 1 replies
  • 0 likes

How to change profile picture WITHOUT facebook???

i would like to change my profile picture usuing my pc. all the other answers to this question dont seem to be compatible with the new version of spotify. please please help me!

Casual Listener

i would like to change my profile picture usuing my pc. all the other answers to this question dont seem to be compatible with the new version of spotify. please please help me!

lemonhead124

Casual Listener

792 Views

2 replies

0 likes

Account
Other
  • 792 Views
  • 2 replies
  • 0 likes

I'm having trouble logging onto my spotify. I keep getting a message that "Log in failed. You've alr

I'm having trouble logging onto my spotify. When i try to Log in, I keep getting a message that "Log in failed. You've already created an account with this email address". Like if I was trying to open a new account.

Visitor

I'm having trouble logging onto my spotify. When i try to Log in, I keep getting a message that "Log in failed. You've already created an account with this email address". Like if I was trying to ope...

176 Views

0 replies

0 likes

Login
  • 176 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with downloading

Hello I can't download spotify from App Store. After pressing the download button it won't download. The icon freezes while downloading. Any idea of solving this?

Newbie

Hello I can't download spotify from App Store. After pressing the download button it won't download. The icon freezes while downloading. Any idea of solving this?

Maria_B

Moderator

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Still can't login!

For about a week, since the update, my correct password has been rejected. Can't find the button to talk to a human! So annoyed! Premium!

Visitor

For about a week, since the update, my correct password has been rejected.   Can't find the button to talk to a human!   So annoyed! Premium!

user-removed

Not applicable

480 Views

5 replies

0 likes

  • 480 Views
  • 5 replies
  • 0 likes

14 Days Abroad

Spotify won't allow me to log back into my account. I am not back home from a two day trip from a province close to me and it's quite frustrating when I pay for an account and can't log in, in my own town. Please tell me what I'm doing wrong or help ...

Newbie

Spotify won't allow me to log back into my account. I am not back home from a two day trip from a province close to me and it's quite frustrating when I pay for an account and can't log in, in my own...

MattSuda

Spotify Star

271 Views

1 replies

0 likes

Login
  • 271 Views
  • 1 replies
  • 0 likes

Facebook account problem

I'm currently logged in with the correct Facebook account, but I've some problems with it anyway. My birthday date is wrong (just on the Spotify account, not Facebook) and if i try to use the app i can't follow my friends because i can't find them.

Newbie

I'm currently logged in with the correct Facebook account, but I've some problems with it anyway. My birthday date is wrong (just on the Spotify account, not Facebook) and if i try to use the app i c...

221 Views

0 replies

0 likes

Account
  • 221 Views
  • 0 replies
  • 0 likes

Increase Music Download Limit

Hi, I know this has been raised in a few topic posts already but, I think this deserve extra notice.The music download limit (currently 3333) needs to be lifted. It is utterly stupid that, as a paying member for a PREMIUM service that I am limited to...

Casual Listener

Hi,   I know this has been raised in a few topic posts already but, I think this deserve extra notice. The music download limit (currently 3333) needs to be lifted. It is utterly stupid tha...

OptimuzKrice

Roadie

463 Views

1 replies

0 likes

Premium
  • 463 Views
  • 1 replies
  • 0 likes

My account has been hacked, please help!

Last night I realized that all of my playlists had been deleted and one had been created that I didn't make. Then a couple songs had been added to my songs that I was not doing myself. I thought it was really strange so I deleted the songs, but kept ...

Newbie

Last night I realized that all of my playlists had been deleted and one had been created that I didn't make.  Then a couple songs had been added to my songs that I was not doing myself.  I ...

MattSuda

Spotify Star

299 Views

1 replies

0 likes

Account
  • 299 Views
  • 1 replies
  • 0 likes

Travelled from Canada to The Bahamas(will be here a few months)country wont change and it wont work

Yeah, I'll be in The Bahamas for the next 4 months but I cannot get my spotify account to work at all in this country. I signed up in Canada.

Newbie

Yeah, I'll be in The Bahamas for the next 4 months but I cannot get my spotify account to work at all in this country. I signed up in Canada.

MattSuda

Spotify Star

1020 Views

2 replies

0 likes

  • 1020 Views
  • 2 replies
  • 0 likes

Lost password and email

Hello everyone, I've forgotten the password from my spotify account and a don't remeber the password of the email that i did submited on my register either, are there anyway that a can get my account back? I got premium account and I going crazy whit...

Casual Listener

Hello everyone, I've forgotten the password from my spotify account and a don't remeber the password of the email that i did submited on my register either,  are there anyway that a can get my a...

Bittencourt

Spotify Star

332 Views

3 replies

0 likes

Account
Login
Premium
  • 332 Views
  • 3 replies
  • 0 likes

Solved!! Account deleted

I recently switched from premium to free. A few days after that, Spotify charged me (at least for what I thought was a new month) for a new month. I transfered to that money back via my bank, and now I got an email saying my account is now switched o...

Newbie

I recently switched from premium to free. A few days after that, Spotify charged me (at least for what I thought was a new month) for a new month. I transfered to that money back via my bank, and now...

MattSuda

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Premium familiar

Recebi o convite com o código para entrar no Premium familiar, mas ao digitar o endereço diz que eu não posso me juntar ao grupo familiar por causa do endereço. Sendo que o endereço é o mesmo do titular dá conta.Como proceder???

Newbie

Recebi o convite com o código para entrar no Premium familiar, mas ao digitar o endereço diz que eu não posso me juntar ao grupo familiar por causa do endereço. Sendo que o endereço é o mesmo do titu...

Bittencourt

Spotify Star

295 Views

2 replies

0 likes

  • 295 Views
  • 2 replies
  • 0 likes

inviting a family member who has no email address

Hi there ... my daughter is always using spotify on her phone ... and since I also use it when I am at work sometimes she accidentally uses it and interrupts my music since we were just on the one premium account. I thought for her birthday I would u...

Newbie

Hi there ... my daughter is always using spotify on her phone ... and since I also use it when I am at work sometimes she accidentally uses it and interrupts my music since we were just on the one pr...

MattSuda

Spotify Star

6529 Views

2 replies

0 likes

Subscription
  • 6529 Views
  • 2 replies
  • 0 likes

My account seems to have been hacked

I can still log on, but the e-mail address and gender in my account have been changed by somebody else, and is not mine, so I cannot change my password among other things. This person has also made some playlists. How can I correct this and make a ne...

Newbie

I can still log on, but the e-mail address and gender in my account have been changed by somebody else, and is not mine, so I cannot change my password among other things. This person has a...

MattSuda

Spotify Star

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Facebook Login via CarPlay

How do I login to CarPlay when my normal login is via Facebook? Do I have to change to a username/e-mail based login? Thank you

Newbie

How do I login to CarPlay when my normal login is via Facebook?  Do I have to change to a username/e-mail based login?   Thank you

itu_

Community Legend

280 Views

1 replies

0 likes

Account
  • 280 Views
  • 1 replies
  • 0 likes

change phones

how do i get my music i had on my other phone if i upgraded my phone

Newbie

how do i get my music i had on my other phone if i upgraded my phone

MattSuda

Spotify Star

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

I want to delete my spotify account.

Can anyone help me delete my spotify account? I want to use this account's email address to my new spotify account. Because I made this account via Facebook. Thanks!

Newbie

Can anyone help me delete my spotify account? I want to use this account's email address to my new spotify account. Because I made this account via Facebook. Thanks!

MattSuda

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes