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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14879 Views

7 replies

11 likes

Security
  • 14879 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554509 Views

991 replies

116 likes

Account
  • 554509 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131250 Views

74 replies

12 likes

Account
Login
Premium
  • 131250 Views
  • 74 replies
  • 12 likes

Family member cannot use family account

Hello,There was a problem with my credit card and payment wasn't successful. Later the payment was handled correctly. However, now my wife cannot use the family account. She gets adverts playing. I can no longer modify family members in the account p...

Newbie

Hello, There was a problem with my credit card and payment wasn't successful. Later the payment was handled correctly. However, now my wife cannot use the family account. She gets adverts playing. I...

147 Views

0 replies

0 likes

Account
Premium
Subscription
  • 147 Views
  • 0 replies
  • 0 likes

Change profile from "User" to "Artist"

Hi guys,Quick question. I recently got my artist profile verified but the linked profile I have as a user doesn't seem to have merged with the artist profile. So for instance when I'm making a playlist where you can click on "Created by" you can stil...

Music Fan

Hi guys, Quick question. I recently got my artist profile verified but the linked profile I have as a user doesn't seem to have merged with the artist profile. So for instance when I'm making a play...

Maxim

Spotify Star

2659 Views

1 replies

0 likes

  • 2659 Views
  • 1 replies
  • 0 likes

Family Plan Edit

Recently added the family account to my premium plan. I accidently entered a family member's name as myself. How do I make the edit (I put Adrian instead of Jeremy). I guess I'm asking how to edit the family. Please see attachment.

Newbie

Recently added the family account to my premium plan.   I accidently entered a family member's name as myself. How do I make the edit (I put Adrian instead of Jeremy). I guess I'm asking how t...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Não encontro minha conta premium

Não lembro o e-mail que cadastrei, já tentei todos.Tenho medo que a cobrança do Premium continue.Gostaria de cancelar.Tenho apenas os boletos que foram enviados para meu e-mail (sdiegobarbosa@gmail.com), avisando da cobrança, quando eu ainda estava u...

Newbie

Não lembro o e-mail que cadastrei, já tentei todos. Tenho medo que a cobrança do Premium continue. Gostaria de cancelar. Tenho apenas os boletos que foram enviados para meu e-mail (sdiegobarbosa@g...

cadmielp

Roadie

480 Views

3 replies

1 likes

  • 480 Views
  • 3 replies
  • 1 likes

email help

so i don't know my password to my spotify acount and it won't send the recovery email to my email acount, however i have another acount that the recovery email will be sent to for that acount, i have no idea what to do, if a spotify admin could help ...

Newbie

so i don't know my password to my spotify acount and it won't send the recovery email to my email acount, however i have another acount that the recovery email will be sent to for that acount, i have...

Jacob

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Combining two accounts

Hi All, I have two accounts, one I started in the early days of spotify (using my personal, main email address) and the second was to take advantage of the half-price student off (which I used my student email address for). Now I am no longer a stude...

Newbie

Hi All,   I have two accounts, one I started in the early days of spotify (using my personal, main email address) and the second was to take advantage of the half-price student off (which I us...

Jacob

Community Legend

190 Views

1 replies

0 likes

Account
Login
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked

I woke up this morning and have been unable to login to my Spotify Account. Tried resetting the password too and don't get an email. I think someone has hacked the account and changed the details.I am however still paying for premium subscription!Any...

Newbie

I woke up this morning and have been unable to login to my Spotify Account. Tried resetting the password too and don't get an email. I think someone has hacked the account and changed the details. ...

Jacob

Community Legend

346 Views

1 replies

0 likes

Account
Login
Other
Premium
Security
  • 346 Views
  • 1 replies
  • 0 likes

My family sharing account is proving to be a nightmare to set up

It's now saying my son isn't old enough to set up an account which I'm told is something I must do before he can accept the invitation

Newbie

It's now saying my son isn't old enough to set up an account which I'm told is something I must do before he can accept the invitation

Maxim

Spotify Star

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Abroad

Hi guys , firstable sorry about my English. So when i am in the Turkey i used a family account . And then i came to Germany alone for 3 months. When my premium ended i couldn't entered to Spotify. But now i changed my country to Germany . My question...

Newbie

Hi guys , firstable sorry about my English. So when i am in the Turkey i used a family account . And then i came to Germany alone for 3 months. When my premium ended i couldn't entered to Spotify. Bu...

Maxim

Spotify Star

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Problem logging in using Facebook

Hi, Whenever i try to login by Facebook, it show the attached image Can anyone advice please? Thanks

Newbie

Hi,   Whenever i try to login by Facebook, it show the attached image   Can anyone advice please?   Thanks

177 Views

0 replies

0 likes

Account
  • 177 Views
  • 0 replies
  • 0 likes

I got am American account and blocked

Hey guysI made my account I'm the United StatesIm just a free user , mainly use this account to listen country music. And share my listsSince left USA to israelIt keepes geting me blocked every 14 days .what's going on ?I just listen I don't download...

Casual Listener

Hey guys I made my account I'm the United States Im just a free user , mainly use this account to listen country music. And share my lists Since left USA to israel It keepes geting me blocked e...

hayitstayyy_

Regular

282 Views

3 replies

0 likes

Account
Login
  • 282 Views
  • 3 replies
  • 0 likes

3 Month Trial Ended Early

I bought the 3-month Premium trial for $0.99 in early May. I went onto Spotify yesterday and noticed that my account was set back to Free, 1.5 months early. Is there any reason why this is happening? I emailed customer support but I was counting on h...

Casual Listener

I bought the 3-month Premium trial for $0.99 in early May. I went onto Spotify yesterday and noticed that my account was set back to Free, 1.5 months early. Is there any reason why this is happening?...

4wheelsandaroof

Newbie

497 Views

5 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 497 Views
  • 5 replies
  • 0 likes

Superuser Contribution Device password can´t be send to my email adress

Hey guys, this morning I booked spotify premium student. I want to listen music on my phone, offline. Therefore I reguest a device keyword. The following error message occurs: Sorry, your e-mail address was not available. Please log off and try again...

Newbie

Hey guys,   this morning I booked spotify premium student. I want to listen music on my phone, offline. Therefore I reguest a device keyword. The following error message occurs: Sorry, your e-...

Alfredo

Roadie

245 Views

1 replies

0 likes

Account
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change facebook created account password when not having facebook account anymore.

I created spotify account by Facebook, but i dont have facebook anymore!! I lost my password and cant change it because i dont have facebook anymore. When ever i try to change password, it wants me to login to my facebook which i dont have!! What now...

Newbie

I created spotify account by Facebook, but i dont have facebook anymore!! I lost my password and cant change it because i dont have facebook anymore. When ever i try to change password, it wants me t...

Alfredo

Roadie

445 Views

1 replies

0 likes

Account
Login
Premium
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify send out email asking abuote verification on the same email adress?

Hey.Godt a mail form spotify abot verification on my email adress.This adress is the same that the acount was registered whit.Has Spotyfy sudeldly lost my mail adres or Is this a hoxst mail? se attachments.

Newbie

Hey. Godt a mail form spotify abot verification on my email adress. This adress is the same that the acount was registered whit. Has Spotyfy sudeldly lost my mail adres or Is this a hoxst mai...

Alfredo

Roadie

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution buoni regalo spotify

Buonasera, gradirei sapere un'informazione. Io ho ricevuto 3 buoni regalo spotify da 3 mesi. Devo inserirli man mano quando finisce ogni buono o posso inseririli contemporaneamente ed avere quindi direttamente 9 mesi di premium? Grazie

Newbie

Buonasera, gradirei sapere un'informazione. Io ho ricevuto 3 buoni regalo spotify da 3 mesi. Devo inserirli man mano quando finisce ogni buono o posso inseririli contemporaneamente ed avere quindi di...

Alfredo

Roadie

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family

Hello, My dag invite me to Spotify family but nothing comes up, i don't get mail IT something about this, please help

Newbie

Hello, My dag invite me to Spotify family but nothing comes up, i don't get mail IT something about this, please help

Alfredo

Roadie

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got kicked out of family premium account

Hi, I was part of family account, and few days ago only I got kicked out. My father in law sent me another invitation code, and i entered the same address but it won't validate both address as the same one. My husband, sister in law, father in law an...

Newbie

Hi,    I was part of family account, and few days ago only I got kicked out.  My father in law sent me another invitation code, and i entered the same address but it won't validate ...

Alfredo

Roadie

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Problemas con Plan Familiar Premium

Soy el titular de mi cuenta premiun y tengo un plan familiar con 4 miembros y un administrador que no puedo eliminar y tampoco designe . Como puedo eliminarlo .

Newbie

Soy el titular de mi cuenta premiun y tengo un plan familiar con 4 miembros y un administrador que no puedo eliminar y tampoco designe . Como puedo eliminarlo . 

AMMJ

Newbie

422 Views

3 replies

0 likes

  • 422 Views
  • 3 replies
  • 0 likes