Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi,I sent this question to support last week, but it remains silent there. Maybe there is someone here who can help? I have a premium acount, bought a family package and sent an invitation to my daughter (she has a free acount now). When she accepts ...
Hey guys, could you please reset my account music? i dont want anything left on my account...not my password, just my musiclg blic3
Hello Everyone. I'm a Free User and I know that changing country only give you a 14-days period before you have to change your parameters to the country you're currently in.However, no matter how many times I've tried today (the period ended today) I...
Hi, My spotify account is linked to the wrong facebook account. My girlfriend logged in once in my account and connected to facebook. That put her name and pic at the top right corner of the app. I disconnected and reconnected throught the Preference...
I have a premium account that is not linked to Facebook. Since I already opened a free account with my Facebook account, I can not connect my premium account to Facebook. I can not close my free account. I removed the link to the application from my ...
Im trying to setup spotify for family but cannot remember the address used at registration. I've had to cancel my family subscription as Spotify refuses to allow me to confirm or even see my address. I'd like my account's address to be reset so that ...
Hola!!Pague la suscripción de tres meses de promo premium de Spotify y no puedo escuchar nada de música sin wifi o datos,Se supone que suscribiendome se activaría el servicio completo y no es así.Ya reinicie la cuenta e inclusive desisntale e instale...
Hi, I'm a belgium user and what a frustration to navigate on website, first page is automatically in Dutch, why?Belgium is a country where 50% speak French and other 50% speak Dutch.So why first page of website is in Dutch?Yes I can change language, ...
Ive been using spotify for over a year now on my computer and all of a sudden it stopped launching when my computer boots up, and when i go to click on the icon on my desktop nothing happen. anyone know why this is happening??
Hi!As said in description, my account was hacked by somebody, I noticed right away because they immediately started listening to music that wasn't mine and I had to keep fighting to play music on my own device.After the person not giving up I signed ...
Hello, I'm using this API https://github.com/jishi/node-sonos-http-apiSince the authorization new restrictions, It can't work with spotify interaction since it doesn't handle access tokens & keys so I wanted to implement it myself.From what I underst...
hi, theres payment taken from my credit card but there's no account link to it...I try to retrieve any profile link to my credit card and I found nothing... How can I cancel thoses payment? from the # on my credit card bill... I have no answers on th...
My Facebook account was blocked and now I cannot get into my Spotify account. I do not want to keep getting charged for Spotify if I cannot use it. Please help Thanks
I have not been able to log into spotify for months. I believe my spotify account is with Facebook. Whenever I try to login with Facebook (whether on my phone, computer or IPAD) I get the following error message: "Safari Cant Open the Page Too many r...
basicamente tengo una cuenta familiar pero no me aparece donde puedeo ver la info que puse al suscribirme, entonces necesito saber como puedo cambiarlo o ver lo que puse
Hi, I'm following several account on spotify, but my account doesn't show in their followers list. How can i fix this? (I would like to appear on their list)
I just subscribed to the Spotify for Families and have reading up on the how to's. Is the three offline device limit for the entire family account or per person on the account?
I do not know the email, nor the user nor anything, from my account spotify only the credit card that I have associated and I want to cancel it and I do not know how to do it ..
Ola, eu acabei de realizar uma aquisição do Premium para estudante com o cartão NuBank e o valor ja foi descontado porém minha conta continua sendo Free alguém poderia me ajudar????
innial kart ile ödeme yapıp 3 aylık 0.99 krş ödeme yaptığım halde hala premium olmadı hesabım free gözüküyor ve reklamlara boğuluyorum hesap hareketlerinde kanıtlar ssler mevcut yetkili biri ilgilenebilirmi altta önemli yerleri kapattım yetkili ister...