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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 266931 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 266931 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13093 Views
  • 6 replies
  • 11 likes
  • Security
  • 13093 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 530260 Views
  • 989 replies
  • 113 likes
  • Account
  • 530260 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128266 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128266 Views
  • 74 replies
  • 12 likes

Spotify doesn't recognize my country

Hi Everyone, my spotify is not working now because my listed country does not match my current location. I am in Germany and yet I only get the options of USA and UK when i try to select my country. I am using a free account. Please can someone help ...

  • Casual Listener
  • Hi Everyone, my spotify is not working now because my listed country does not match my current location. I am in Germany and yet I only get the options of USA and UK when i try to select my country. ...
  • Chipper66
  • Newbie
  • 3660 Views
  • 7 replies
  • 1 likes
  • 3660 Views
  • 7 replies
  • 1 likes

Change Login Type

Hello, I set up spotify premium to login with my facebook account. Can I change that to a deticated username/password?

  • Casual Listener
  • Hello,   I set up spotify premium to login with my facebook account. Can I change that to a deticated username/password?
  • Maxim
  • Spotify Star
  • 873 Views
  • 3 replies
  • 0 likes
  • 873 Views
  • 3 replies
  • 0 likes

Card cancelled around time of payment due

Please help! I want music back in my life! Btw I thought there was a texting thing we could do on here from someone at Spotify when we needed help? They could walk us through it???

  • Casual Listener
  • Please help! I want music back in my life! Btw I thought there was a texting thing we could do on here from someone at Spotify when we needed help? They could walk us through it???
  • Robert_W
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes

Premium account used by someone else

My account has been used for the last couple of days by someone else.. deleting my playlists and things like that. Changing the password does not help.. He/she is also hijacking my music all the time.. can only see that it is a mobile phone. Any advi...

  • Newbie
  • My account has been used for the last couple of days by someone else.. deleting my playlists and things like that. Changing the password does not help.. He/she is also hijacking my music all the time...
  • allyosban
  • Casual Listener
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Can't access/Manage Premium for family

I am checking out my account tonight want to add a new family member to my premium. upon sending a request. it suddenly told me that "Oops! Something went wrong, please try again." I tried to clear the browsing history and even change browsers just t...

  • Regular
  • I am checking out my account tonight want to add a new family member to my premium. upon sending a request. it suddenly told me that "Oops! Something went wrong, please try again." I tried to clear t...
  • Kidium
  • Regular
  • 3110 Views
  • 7 replies
  • 3 likes
  • Account
    Premium
  • 3110 Views
  • 7 replies
  • 3 likes

como doy de baja mi cuenta en Spotify?

Deseo dar de baja mi cuenta en Spotify y no encuentro en donde hacerlo, ya que no me interesa en lo absoluto

  • Newbie
  • Deseo dar de baja mi cuenta en Spotify y no encuentro en donde hacerlo, ya que no me interesa en lo absoluto
  • carlosgutman194
  • Newbie
  • 80653 Views
  • 3 replies
  • 4 likes
  • 80653 Views
  • 3 replies
  • 4 likes

Superuser Contribution Account hacked

Hi, My account just got hacked. I got a email from spotify telling me that i changed my email. I then tried to log on. Got wrong password. Then i logged on via facebook. i then got in to my account but when i try to change the password or email i get...

  • Casual Listener
  • Hi,   My account just got hacked. I got a email from spotify telling me that i changed my email. I then tried to log on. Got wrong password. Then i logged on via facebook. i then got in to my ...
  • Melody
  • Spotify
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution no receiving a invitation e-mail from family share premium

Hello, I am part of family share premium, but I can't receive the invitation e-mail. Account ID: *****@amood.com.**(starred for security)

  • Newbie
  • Hello,   I am part of family share premium, but I can't receive the invitation e-mail.   Account ID: *****@amood.com.**(starred for security)  
  • Melody
  • Spotify
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution account hacked?

Hello, Earlier today I noticed that I couldnt log through the Spotify on my browser and app through normal means, I noticed I could still use a facebook login and thats how I'm able to write this post. Someone seems to have hacked my account and chan...

  • Newbie
  • Hello, Earlier today I noticed that I couldnt log through the Spotify on my browser and app through normal means, I noticed I could still use a facebook login and thats how I'm able to write this p...
  • Melody
  • Spotify
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 241 Views
  • 1 replies
  • 0 likes

I live in Germany/paid with PayPal with a german card/ Apple Store is Spanish and can't change it!

I can't go into my recently booked premium account because spotify think I'm in vacation!? I paid with a PayPal account linked to a german account/ the spotify account is based in Germany but the application of spotify has been downloaded using a Spa...

  • Newbie
  • I can't go into my recently booked premium account because spotify think I'm in vacation!? I paid with a PayPal account linked to a german account/ the spotify account is based in Germany but the app...
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Cannot link account to facebook

Hi everyone, I have a spotify account that I cannot seem to link to my facebook. I keep on getting the message that my facebook account is already linked to another spotify account. Maybe I made one in the very beginning. But when I try to log in thr...

  • Casual Listener
  • Hi everyone,   I have a spotify account that I cannot seem to link to my facebook. I keep on getting the message that my facebook account is already linked to another spotify account. Maybe I ...
  • Lefevre_Jan
  • Casual Listener
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 210 Views
  • 1 replies
  • 0 likes

Sign out everywhere not working

I've been trying to sign out a couple of people from my spotify while it works successfully for my own phone it seems my friendsphone never signs out ? Was wondering if someone can sign meout of all accounts? Thank you !!

  • Newbie
  • I've been trying to sign out a couple of people from my spotify  while it works successfully for my own phone it seems my friends phone never signs out ? Was wondering if someone can sign me ...
  • Cindrew236
  • Casual Listener
  • 4759 Views
  • 2 replies
  • 2 likes
  • Account
    Login
    Premium
    Security
  • 4759 Views
  • 2 replies
  • 2 likes

Rasca de una tarjeta de 6 meses defectuoso

Buenos dias. Me han regalado una tarjeta de 6 meses que caduca mañana y al ir a rascar la banda plateada, o no traia nada debajo, o se ha ido con la banda esa gris que trae. El tema es que caduca el 1 de Julio. ¿que puedo hacer?

  • Newbie
  • Buenos dias. Me han regalado una tarjeta de 6 meses que caduca mañana y al ir a rascar la banda plateada, o no traia nada debajo, o se ha ido con la banda esa gris que trae. El tema es que caduca el ...
  • 214 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 214 Views
  • 0 replies
  • 0 likes

breach of privacy and theft of data

I updated my Android spotify app 2 days ago and tonight while at the gym my music kept stopping. When I unlocked my phone it asked me if I wanted to play music here or via my other device. I was surprised as I had no other device at the gym. It also ...

Screenshot_20170602-200454.png
  • Casual Listener
  • I updated my Android spotify app 2 days ago and tonight while at the gym my music kept stopping. When I unlocked my phone it asked me if I wanted to play music here or via my other device. I was surp...
  • JLApp
  • Newbie
  • 586 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 586 Views
  • 4 replies
  • 0 likes

Solved!! I can't log in anymore suddenly. Spotify tells me I am abroad!

in the last three days I can no longer login via facebook, which is how I set up my account. when I select the facebook button it says "Enjoying your trip. To listen abroad for me than 14 days tell us where you are. " what is that about. I have been ...

  • Casual Listener
  • in the last three days I can no longer login via facebook, which is how I set up my account. when I select the facebook button it says "Enjoying your trip. To listen abroad for me than 14 days tell u...
  • ivyleaguer
  • Casual Listener
  • 1693 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1693 Views
  • 2 replies
  • 0 likes

Need to talk to someone!!!

I've already sent 3 contact forms and nobody has replied. For some reason, none of my credit cards is working with spotify and my account will be cancelled!!! I will start using another service if I can't make it work. Looks like my business is not a...

  • Casual Listener
  • I've already sent 3 contact forms and nobody has replied. For some reason, none of my credit cards is working with spotify and my account will be cancelled!!! I will start using another service if I ...
  • gpotocnik
  • Casual Listener
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Problema al iniciar sesion

He tendido spotify por casi 2 años, siempre entró con mi cuenta de Facebook pero ahora me sale un mensaje que no pudo utilizar spotify por más de 14 días en el extranjero por qué pasa eso? Cree otra cuenta y solo 2 días después me salió el mismo erro...

  • Casual Listener
  • He tendido spotify por casi 2 años, siempre entró con mi cuenta de Facebook pero ahora me sale un mensaje que no pudo utilizar spotify por más de 14 días en el extranjero por qué pasa eso? Cree otra ...
  • aj_joss
  • Newbie
  • 2507 Views
  • 6 replies
  • 0 likes
  • Account
  • 2507 Views
  • 6 replies
  • 0 likes

Solved!! I forgot what address I wrote for my family subscription

I previously subscribed for the family pakage but then spotify sent me an email after 2 months, saying all my family members have to re-confirm/re-enter our postal code. After they did, spotify said they will send us an email on the ZIP confirmation ...

  • Casual Listener
  • I previously subscribed for the family pakage but then spotify sent me an email after 2 months, saying all my family members have to re-confirm/re-enter our postal code. After they did, spotify ...
  • nadinegracia
  • Casual Listener
  • 5538 Views
  • 2 replies
  • 0 likes
  • 5538 Views
  • 2 replies
  • 0 likes

Problemas con inicio

Spotify funciona bien, puedo reproducir música, descargar, etc.Sin embargo, inicio me arroja problemas, sale signo de exclamación, hubo un error, intentar de nuevo.

  • Casual Listener
  • Spotify funciona bien, puedo reproducir música, descargar, etc. Sin embargo, inicio me arroja problemas, sale signo de exclamación, hubo un error, intentar de nuevo.
  • 440 Views
  • 0 replies
  • 0 likes
  • Other
  • 440 Views
  • 0 replies
  • 0 likes

Family Plan Doesn't Work

Spotify won't let me upgrade to a family plan. When I click on "Get Started" on the Family Plan page, I am taken to a screen that tells me my account "cannot support" the plan "at this time." I don't know what this means or how to fix it.

  • Newbie
  • Spotify won't let me upgrade to a family plan. When I click on "Get Started" on the Family Plan page, I am taken to a screen that tells me my account "cannot support" the plan "at this time." I don't...
  • 181 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 181 Views
  • 0 replies
  • 0 likes