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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 331 Views
  • 0 replies
  • 6 likes
  • Security
  • 331 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436882 Views
  • 971 replies
  • 108 likes
  • Account
  • 436882 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194261 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194261 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106466 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106466 Views
  • 70 replies
  • 11 likes

Free trial 7 day and 30 day

Hi, I have got the 7 day free premium trial on the app on my phone, then I realised I could get a 30 day free trail (as long as I cancelled the contract in time). So I got that as well. It says my free trial ends 7 days from today and will be renewed...

  • Newbie
  • Hi,   I have got the 7 day free premium trial on the app on my phone, then I realised I could get a 30 day free trail (as long as I cancelled the contract in time). So I got that as well.&nbsp...
  • Sebasty
  • Community Legend
  • 2288 Views
  • 3 replies
  • 0 likes
  • 2288 Views
  • 3 replies
  • 0 likes

impossible to find a title : call my name by James Royal

Every time i search the title "Call my name" by James Royal Spotify don't find

  • Newbie
  • Every time i search the title "Call my name" by James Royal Spotify don't find
  • Sebasty
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

UNABLE TO VERIFY ADRESS IN FAMILY PREMIUM

I incorrectly typed the wrong zip code when spotify asked me to verify my address in an email. Now I am unable to join family premium even when the main account tried to re-invite me on multiple attempts. Whenever I type in the correct address I alwa...

  • Casual Listener
  • I incorrectly typed the wrong zip code when spotify asked me to verify my address in an email. Now I am unable to join family premium even when the main account tried to re-invite me on multiple atte...
  • monantb
  • Newbie
  • 1560 Views
  • 6 replies
  • 0 likes
  • Premium
  • 1560 Views
  • 6 replies
  • 0 likes

Can't log in

Hi all, I have some problems with my account (I guess) ... I signed up through fb a few weeks ago ( I use Spotify only on my desktop). It worked, I used my account , I listened to songs, but something happened , it signed out and I can't log in now. ...

  • Casual Listener
  • Hi all,    I have some problems with my account (I guess) ... I signed up through fb a few weeks ago ( I use Spotify only on my desktop). It worked, I used my account , I listened to song...
  • evookiss
  • Casual Listener
  • 413 Views
  • 4 replies
  • 0 likes
  • Account
  • 413 Views
  • 4 replies
  • 0 likes

Switch to student - Payement options

Hi,I'd like to switch my profile to a student one, i'm already a premium user for several years now. When I want to switch it asks me my bank card details -> I don't own one, since you need revenues to do so (a.k.a. not a student). My bank account is...

  • Newbie
  • Hi, I'd like to switch my profile to a student one, i'm already a premium user for several years now. When I want to switch it asks me my bank card details -> I don't own one, since you need reve...
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

phone operator

Hello,In my account, list of phone operator, it lacks my french operator : Free Mobile.How to add it ?

  • Newbie
  • Hello, In my account, list of phone operator, it lacks my french operator : Free Mobile. How to add it ?  
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

[Desktop][Your Music] Ability to make "Your Music" available offline on desktop client

Why Spotify still not available to countries like India?? When would be it available. My friend wants to use it.

  • Visitor
  • Why Spotify still not available to countries like India?? When would be it available. My friend wants to use it.
  • iamandyhill
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Not sure of my email or password how to resolve it

I want to cancel my subscription but have forgotten my username and password. I unable to cancel my subscription. How do I go about. Please suggest? Cheers Vijay

  • Casual Listener
  • I want to cancel my subscription but have forgotten my username and password. I unable to cancel my subscription. How do I go about. Please suggest?   Cheers Vijay    
  • iamandyhill
  • Community Legend
  • 381 Views
  • 4 replies
  • 0 likes
  • 381 Views
  • 4 replies
  • 0 likes

Can't login

Hi,I can't log in, because Spotify thinks I'm still in Australia. I'm back in the Netherlands now, and I can't change my country in the settings.

  • Newbie
  • Hi, I can't log in, because Spotify thinks I'm still in Australia. I'm back in the Netherlands now, and I can't change my country in the settings.
  • iamandyhill
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Spotify connecting to facebook

Whenever ive tried connecting my spotify too facebook it never works and ive been trying to solve this for the past month now, ive tried it on every platform possibel and ive even tried changing the password on facebook and whatnot, also whenever i c...

  • Newbie
  • Whenever ive tried connecting my spotify too facebook it never works and ive been trying to solve this for the past month now, ive tried it on every platform possibel and ive even tried changing the ...
  • iamandyhill
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! Fan Insight - Spotify for Artists, Not Working

Hi,I recently uploaded my music through routenote and everything went fine, now i tried to log in to the FanInsight Page of my account so i could change the picture and take a look at the other data spotify collects for my account. https://open.spoti...

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  • Casual Listener
  • Hi, I recently uploaded my music through routenote and everything went fine, now i tried to log in to the FanInsight Page of my account so i could change the picture and take a look at the other d...
  • Maxim
  • Spotify Star
  • 1943 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 1943 Views
  • 3 replies
  • 0 likes

Solved!! Playlists gone

All my playlists in Spotify are gone. All I have are 2 playlists which I did not create. Nobody else has acess to my account information.

  • Casual Listener
  • All my playlists in Spotify are gone. All I have are 2 playlists which I did not create. Nobody else has acess to my account information.
  • Tom
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Can't cancel my subscription

The option to cancel my subscription doesn't show on my account, on any browser. Just asks me to change my payment method. Don't have any other payment method. My subscription isn't through iTunes, as I use Windows/Android and I didn't subscribe thro...

  • Casual Listener
  • The option to cancel my subscription doesn't show on my account, on any browser. Just asks me to change my payment method. Don't have any other payment method.   My subscription isn't through ...
  • iamandyhill
  • Community Legend
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Can't Log In

Hi, so I've been trying for at least a month to log into my account but I haven't had the time to ask for help. So, when I log in it says that I can't use Spotify abroad 14 days but I haven't been out of the country. I reset my password two times and...

  • Newbie
  • Hi, so I've been trying for at least a month to log into my account but I haven't had the time to ask for help. So, when I log in it says that I can't use Spotify abroad 14 days but I haven't been ou...
  • iamandyhill
  • Community Legend
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Solved!! Facebook account replaced?

Hi, I had a facebook spotify account, but had to make a new spotify account. I didn't want to lose saved songs and playlists and read that connecting this new account to my facebook should automatically merge both accounts. However, it would seem my ...

  • Newbie
  • Hi,   I had a facebook spotify account, but had to make a new spotify account. I didn't want to lose saved songs and playlists and read that connecting this new account to my facebook should a...
  • MattSuda
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Solved!! I've lost my playlists and they are being shared with my friends, but my username is a number

I had an issue the last few days with my membership going from premium to free. I have reinstated the premium (my cell phone company pays for it) but since then, my playlists have vanished. My wife and friends can see the playlists that are shared fr...

  • Casual Listener
  • I had an issue the last few days with my membership going from premium to free. I have reinstated the premium (my cell phone company pays for it) but since then, my playlists have vanished. My wife a...
  • MattSuda
  • Spotify Star
  • 596 Views
  • 3 replies
  • 0 likes
  • Premium
  • 596 Views
  • 3 replies
  • 0 likes

Spotify Premium Family for two accounts who live in different countries

Hi everybody,I would like to ask you if it is possible to activate a Spotify Premium for two accounts activated in the same country. However one of them actually lives in another country.Thanks in advance

  • Newbie
  • Hi everybody, I would like to ask you if it is possible to activate a Spotify Premium for two accounts activated in the same country. However one of them actually lives in another country. Thanks i...
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Viral 50

Recently the viral from Panama (country I live in) disapeared from the "Viral 50 by Country" and from my "Charts". It's weird because I can still see "Panama Top 50" but not the "Panama Viral 50" What do I do? I do not see it in the whole list itself...

  • Newbie
  • Recently the viral from Panama (country I live in) disapeared from the "Viral 50 by Country" and from my "Charts". It's weird because I can still see "Panama Top 50" but not the "Panama Viral 50" &n...
  • MattSuda
  • Spotify Star
  • 855 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 855 Views
  • 2 replies
  • 0 likes

Solved!! Some Questions About Account Transferring...

I asked the question a few months earlier "Am I able to change my username?" and someone suggested that I email Spotify and request them to create a new account and transfer playlists. I have a few questions.1. Would this new account be automatically...

  • Casual Listener
  • I asked the question a few months earlier "Am I able to change my username?" and someone suggested that I email Spotify and request them to create a new account and transfer playlists. I have a few q...
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 274 Views
  • 1 replies
  • 0 likes

Account hacked and changed / Refund?

Someone added their device to my account somehow and changed my subscription to premium family, which cost me more money on my bill than my typical monthly charge. Will Spotify refund the excess charge? I'm very concerned that someone was able to do ...

  • Newbie
  • Someone added their device to my account somehow and changed my subscription to premium family, which cost me more money on my bill than my typical monthly charge. Will Spotify refund the excess char...
  • Maxim
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes