Superuser Contribution Término de spotify promocional

Contraté una promoción por tres meses y ahora recién en El segundo mes se actualizo el pago cuando en realidad aun o promoción esta vigente...donde puedo solicitar un reembolso o alguna solucion

• Susancarolyn
• Newbie
• Contraté una promoción por tres meses y ahora recién en El segundo mes se actualizo el pago cuando en realidad aun o promoción esta vigente...donde puedo solicitar un reembolso o alguna solucion
• 2017-01-08 12:06:03 AM
• 2017-01-10 10:56:34 PM
• user-removed
• Not applicable
• 155 Views
• 1 replies
• 0 likes

Superuser Contribution Tarjeta regalo sin llegar/Spotify gift card

Buenos días, el día 5 compré una tarjeta de regalo spotify. No me ha llegado ningún correo ni se me ha hecho ningún cobro. Las 2 cuentas de correo que facilité son mías. He repasado los datos que di y son correctos. ¿Por qué no recibo respuesta? Morn...

• Flaqui30
• Newbie
• Buenos días, el día 5 compré una tarjeta de regalo spotify. No me ha llegado ningún correo ni se me ha hecho ningún cobro. Las 2 cuentas de correo que facilité son mías. He repasado los datos que di ...
• 2017-01-08 2:36:45 PM
• 2017-01-10 10:55:54 PM
• user-removed
• Not applicable
• 196 Views
• 1 replies
• 0 likes
• Other

Spotify Familien Account

Hallo,Meine Eltern haben mit mir zusammen einen Spotify Familien Account. Wir sind aber nicht unter der gleichen Adresse zu erreichen. Meine Eltern haben eine Mail erhalten, wo die Adresse verifiziert werden soll. Was kann ich tun, damit alles so ble...

• BIGARNI
• Casual Listener
• Hallo, Meine Eltern haben mit mir zusammen einen Spotify Familien Account. Wir sind aber nicht unter der gleichen Adresse zu erreichen. Meine Eltern haben eine Mail erhalten, wo die Adresse verifizi...
• 2017-01-10 10:20:09 PM
• 2017-01-10 10:52:18 PM
• BIGARNI
• Casual Listener
• 269 Views
• 2 replies
• 0 likes

Being charged and I have not signed up for anything!

I need someone to help me!!!!! I am being charged and I have not signed up for anything!!!!! I need to speak to someone ASAP!!!!!!!

• krystalr
• Casual Listener
• I need someone to help me!!!!! I am being charged and I have not signed up for anything!!!!! I need to speak to someone ASAP!!!!!!!
• 2017-01-10 9:57:18 PM
• 2017-01-10 10:31:13 PM
• user-removed
• Not applicable
• 227 Views
• 3 replies
• 0 likes
• Subscription

Superuser Contribution cant make student account

i did the sheerID and successfully have enrollment for student account, but then i click the link in the email it still says $9.99 on the side while re-signing up for premium.Not sure why it still does this ive been accepted and im clicking the link ...

• kgozi
• Newbie
• i did the sheerID and successfully have enrollment for student account, but then i click the link in the email it still says $9.99 on the side while re-signing up for premium. Not sure why it still ...
• 2017-01-08 10:27:46 PM
• 2017-01-10 10:10:45 PM
• user-removed
• Not applicable
• 167 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution Converting E-Card for Premium to Premium for Family

Hello, I received 6 months of Premium as a gift and have not activiated it. I had been planning to jump onto someone else's Premium for Family. I read here (https://support.spotify.com/us/account_payment_help/premium_for_family/premium-for-family-faq...

• dgriff
• Newbie
• Hello,   I received 6 months of Premium as a gift and have not activiated it. I had been planning to jump onto someone else's Premium for Family. I read here (https://suppo...
• 2017-01-08 8:10:15 PM
• 2017-01-10 9:49:48 PM
• user-removed
• Not applicable
• 183 Views
• 1 replies
• 0 likes

Superuser Contribution Account was billed twice even through should be free through rogers.

HI There, My rogers bill showed two $9.99 charges last month when it should have been free through rogers. I've contacted rogers and they said the issue was on your end. Can you please fix the issue and process the refund. Thanks,Lois

• lolocm
• Newbie
• HI There,   My rogers bill showed two $9.99 charges last month when it should have been free through rogers.  I've contacted rogers and they said the issue was on your end.  Can you ...
• 2017-01-08 7:36:30 PM
• 2017-01-10 9:36:37 PM
• user-removed
• Not applicable
• 164 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Family Subscription

An email was sent to me stating that an email would be sent to family members to verify the address, however these emails weren't sent and they got removed from my family account. Now when i send them the link to join the family it is saying unable t...

• masu1
• Newbie
• An email was sent to me stating that an email would be sent to family members to verify the address, however these emails weren't sent and they got removed from my family account. Now when i send the...
• 2017-01-08 6:17:20 PM
• 2017-01-10 9:26:31 PM
• user-removed
• Not applicable
• 201 Views
• 1 replies
• 0 likes

Superuser Contribution Paid for Spotify .99 cent for three months and saying I don't have e premium.

• Irishcliff
• Newbie
• 2017-01-08 5:47:18 PM
• 2017-01-10 9:21:50 PM
• user-removed
• Not applicable
• 192 Views
• 1 replies
• 0 likes

I have free Spotify but I am being charged

I have free premium Spotify with my mobile plan. My staus says im on free Spotify yet I'm getting billed $12.99 pm.There is no actual contact for Spotify l have no idea how to cancel

• tashmcauley
• Casual Listener
• I have free premium Spotify with my mobile plan. My staus says im on free Spotify yet I'm getting billed $12.99 pm. There is no actual contact for Spotify l have no idea how to cancel
• 2017-01-10 6:26:55 PM
• 2017-01-10 9:20:28 PM
• Bittencourt
• Spotify Star
• 189 Views
• 3 replies
• 0 likes

Superuser Contribution Can´t change email

Hi, I have an premium account that my daugther should take over and there for I need to change the email adress.But every time I try I get the message the the email adress is in use. But the account my daugther had, is closed so why cant I change whe...

• saravind
• Newbie
• Hi, I have an premium account that my daugther should take over and there for I need to change the email adress. But every time I try I get the message the the email adress is in use. But the accoun...
• 2017-01-08 3:11:59 PM
• 2017-01-10 9:16:57 PM
• user-removed
• Not applicable
• 180 Views
• 1 replies
• 0 likes
• Account

Student Discount Ended

I'm aware that the student discount is only for a year and I would need to cancel and subscribe again if I wanted to continue receiving my discount but I was unaware it was time for me to do so because I was not emailed and reminded like I was suppos...

• ElleDiaz
• Newbie
• I'm aware that the student discount is only for a year and I would need to cancel and subscribe again if I wanted to continue receiving my discount but I was unaware it was time for me to do so becau...
• 2016-11-25 7:15:24 PM
• 2017-01-10 9:03:25 PM
• Maxim
• Spotify Star
• 224 Views
• 3 replies
• 0 likes

Superuser Contribution 3 month subscription deal

During December I paid the premium subscription as I as offered that I would get three months for the price of one. Now in January, my premium account has been removed. I want the fulfilment of the offer or the return of my money. Best,

• andresmesa
• Newbie
• During December I paid the premium subscription as I as offered that I would get three months for the price of one. Now in January, my premium account has been removed. I want the fulfilment of the o...
• 2017-01-08 3:01:56 PM
• 2017-01-10 7:53:59 PM
• user-removed
• Not applicable
• 178 Views
• 1 replies
• 0 likes

Superuser Contribution Problem with family account

Hello. I have problem with Family account. I pay all the bills and now we have tried to connect my wife's account to family but there comes a problem what says that spotify could not comfirm that the address is the same??? I have tried it many times ...

• LosOilos
• Newbie
• Hello. I have problem with Family account. I pay all the bills and now we have tried to connect my wife's account to family but there comes a problem what says that spotify could not comfirm that the...
• 2017-01-08 2:46:26 PM
• 2017-01-10 7:40:37 PM
• user-removed
• Not applicable
• 193 Views
• 1 replies
• 0 likes

Charged twice per month

Is this seriously the only way to get ahold of the company to report a problem? This is the second time im having to write in about my accouny being charged 2 times in one month. If you could please have your administration email me on how to fix thi...

• Sammy1127
• Newbie
• Is this seriously the only way to get ahold of the company to report a problem? This is the second time im having to write in about my accouny being charged 2 times in one month. If you could please ...
• 2017-01-10 7:09:04 PM
• 2017-01-10 7:24:36 PM
• PilotAC
• Community Legend
• 167 Views
• 1 replies
• 0 likes

Superuser Contribution Reduce wasted screen real estate (screen space)

I am unable to access my premium account. Phone has died and i do not have record of my log on details... also unable to contact any sort of Spotify support apparently? Getting very frustrated and thinking a change is in order... any help is apprecia...

• Annoyedd
• Newbie
• I am unable to access my premium account. Phone has died and i do not have record of my log on details... also unable to contact any sort of Spotify support apparently? Getting very frustrated and th...
• 2017-01-08 9:24:18 AM
• 2017-01-10 7:22:33 PM
• user-removed
• Not applicable
• 199 Views
• 1 replies
• 0 likes

Superuser Contribution "[Username] is not associated with an active Spotify account"

I originally bought premium for my account but canceled after some time after I didnt use it much. Now I would like to use it again. I can see my profile and playlists from other people's phones, but I cannot log into it myself. It says that '[My Use...

• Blehto574
• Newbie
• I originally bought premium for my account but canceled after some time after I didnt use it much. Now I would like to use it again. I can see my profile and playlists from other people's phones, but...
• 2017-01-08 7:53:12 AM
• 2017-01-10 7:07:06 PM
• user-removed
• Not applicable
• 282 Views
• 1 replies
• 0 likes
• Login

Superuser Contribution I forgot what email i used.

I have forgotten what the email i used to sign up with. How does one find what email they used?

• lukamislustoris
• Newbie
• I have forgotten what the email i used to sign up with. How does one find what email they used?
• 2017-01-08 3:48:12 AM
• 2017-01-10 7:00:37 PM
• user-removed
• Not applicable
• 276 Views
• 1 replies
• 0 likes
• Account
  Login

spotify cancel subscription

hi! I've decided to make my spotify premium for 2 years but i canceled the subscription. what will happen to my acc? it will stay still premium for two years? or it will return to free mode? answer pls thanks

• jumarstyles
• Casual Listener
• hi! I've decided to make my spotify premium for 2 years but i canceled the subscription. what will happen to my acc? it will stay still premium for two years? or it will return to free mode? answer p...
• 2017-01-10 5:45:25 PM
• 2017-01-10 6:14:05 PM
• Hubo
• Community Legend
• 359 Views
• 3 replies
• 0 likes