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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 469 Views
  • 0 replies
  • 7 likes
  • Security
  • 469 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441109 Views
  • 968 replies
  • 108 likes
  • Account
  • 441109 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196072 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196072 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107102 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107102 Views
  • 70 replies
  • 11 likes

I was charged twice on my debit card and my account is still on pause

My account is still on paused after i paid my funds and charged my card 4.99 2 times can i get some help please. Thank you

  • Newbie
  • My account is still on paused after i paid my funds and charged my card 4.99 2 times can i get some help please. Thank you
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Scan???

I have tried to purchase the $0.99 premium for 3 months deal, and it hadn't worked and took me back to the payment screen. I tried multiple times for it to end up just doing the same thing. But I look at my account it still says it's on the FREE subs...

  • Casual Listener
  • I have tried to purchase the $0.99 premium for 3 months deal, and it hadn't worked and took me back to the payment screen. I tried multiple times for it to end up just doing the same thing. But I loo...
  • skateboard34
  • Roadie
  • 330 Views
  • 4 replies
  • 0 likes
  • 330 Views
  • 4 replies
  • 0 likes

i pay for 3 months and my accound appears expire in 1 month?

I just create my new account and give me 7 days free but i pay for 3 months and i check my account expire in 7 days.

  • Newbie
  • I just create my new account and give me 7 days free but i pay for 3 months and i check my account expire in 7 days.
  • 117 Views
  • 0 replies
  • 0 likes
  • Account
  • 117 Views
  • 0 replies
  • 0 likes

Superuser Contribution What do I do? Wanted Premium before Tonight

So I just seen that i can get 3 months for .99 cents. Sign me up!! Logged into facebook, Made the purchase, Get charged 9.99? so i went to check out Premium, still free.Then I realized. My friend Kevin logged into facebook on my phone, and i just bou...

  • Newbie
  • So I just seen that i can get 3 months for .99 cents. Sign me up!! Logged into facebook, Made the purchase, Get charged 9.99? so i went to check out Premium, still free. Then I realized. My friend K...
  • user-removed
  • Not applicable
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Forgot password" does not recognize my email

I am a premium user with a new cell phone. I forgot my password and Spotify does not recognize the email address my account is under, so I cannot log in. Help?

  • Newbie
  • I am a premium user with a new cell phone. I forgot my password and Spotify does not recognize the email address my account is under, so I cannot log in. Help?
  • user-removed
  • Not applicable
  • 460 Views
  • 1 replies
  • 1 likes
  • 460 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't buy premium

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. This is what I get when I try to buy premium. I have had 1 week free premium, and I now wanted to buy prem...

  • Newbie
  • Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.   This is what I get when I try to buy premium. ...
  • user-removed
  • Not applicable
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo suscribirme

Hola amigos, estuve intentado suscribirme a premiun y no pude. Soy de Argentina, probé con dos tarjetas visa a las cuales llame para autorizar la compra por internet y no tuve suerte. Luego de eso probé con una máster que tampoco se pudo? Es mi cuent...

  • Newbie
  • Hola amigos, estuve intentado suscribirme a premiun y no pude. Soy de Argentina, probé con dos tarjetas visa a las cuales llame para autorizar la compra por internet y no tuve suerte. Luego de eso pr...
  • user-removed
  • Not applicable
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Forgot password and email

I've just forgot my password and my used email. I tried all of my emails but non of them worked, so I can't reset it. Is there any chance to reset my password without knowing the email? Otherwise how can I cancel my contract and close my account with...

  • Newbie
  • I've just forgot my password and my used email. I tried all of my emails but non of them worked, so I can't reset it. Is there any chance to reset my password without knowing the email? Otherwise how...
  • 119 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 119 Views
  • 0 replies
  • 0 likes

Problema de premium

Buenos días, tengo un problema.Tenía otro celular y pagaba por mes spotify premium con mi abono y ahora cambie de celular y al colocar mi cuenta en spotify resulta que ya no es premium

  • Newbie
  • Buenos días, tengo un problema. Tenía otro celular y pagaba por mes spotify premium con mi abono y ahora cambie de celular y al colocar mi cuenta en spotify resulta que ya no es premium
  • levy_carolina
  • Newbie
  • 147 Views
  • 1 replies
  • 0 likes
  • Premium
  • 147 Views
  • 1 replies
  • 0 likes

Money

I'm getting money taken out of my bank every month but I go onto my account to check to cancel premium and it's telling me I am not on premium so I don't know why money is coming out

  • Newbie
  • I'm getting money taken out of my bank every month but I go onto my account to check to cancel premium and it's telling me I am not on premium so I don't know why money is coming out
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Superuser Contribution New account isn't recognising my Premium upgrade

Hey Spotify, Early this evening I created a free Spotify account before then signing up Premium (at $0.99 for the first three months). I received a receipt acknowledging this upgrade but when I log in (using the same user name as is on the receipt) I...

  • Newbie
  • Hey Spotify,   Early this evening I created a free Spotify account before then signing up Premium (at $0.99 for the first three months). I received a receipt acknowledging this upgrade but whe...
  • user-removed
  • Not applicable
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cacel subscription

Please cancel my subscription, I can't remember password.

  • Newbie
  • Please cancel my subscription, I can't remember password.
  • user-removed
  • Not applicable
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Solved!! mp3 files from premium

if i buy the premium version of spotify will i get the mp3 files of the song or will it download encrypted?

  • Casual Listener
  • if i buy the premium version of spotify will i get the mp3 files of the song or will it download encrypted?
  • ErikG
  • Roadie
  • 835 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 835 Views
  • 8 replies
  • 0 likes

disconnect facebook

hi everybody i have a little problem over here in Germany. I wanna upgrade my spotify. Right now I have a free acount, which is connected with facebook. Actually I wanna delete my facebook account so I disconnected spotify first. But when I wanna sig...

  • Newbie
  • hi everybody   i have a little problem over here in Germany. I wanna upgrade my spotify. Right now I have a free acount, which is connected with facebook. Actually I wanna delete my facebook a...
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

Upgrade to the family account during the period

I have a premium account and I have already paid for this month. Now I like to upgrade to family account - do I need to pay, the full ammount once more or is the SEK 99 good and I just have to add the extra fee ( SEK 50 ) to get the upgrade?

  • Newbie
  • I have a premium account and I have already paid for this month. Now I like to upgrade to family account - do I need to pay, the full ammount once more or is the SEK 99 good and I just have to a...
  • 121 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 121 Views
  • 0 replies
  • 0 likes

Can't activate the 90 days for $.99

I have tried multiple time and multiple card over the last 3 hours. Each time I am told the provider has a problem. I think Spotify has an issue with PayPal in processing cards. This more of any effort than it is worth trying to set my daughter for a...

  • Regular
  • I have tried multiple time and multiple card over the last 3 hours. Each time I am told the provider has a problem. I think Spotify has an issue with PayPal in processing cards. This more of any effo...
  • down2thewire
  • Casual Listener
  • 326 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 326 Views
  • 5 replies
  • 0 likes

Spotify thinks I have a free account

I pay for Spotify Premium, and have been for just under 2 years now. I've recently looged into the program on my Windows laptop and it says I have a free account, and none of my playlists are available? On my iPhone it says I have a Premium account, ...

  • Newbie
  • I pay for Spotify Premium, and have been for just under 2 years now. I've recently looged into the program on my Windows laptop and it says I have a free account, and none of my playlists are availab...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Spotify premium offer

Hi I have an email from Spotify saying I can have a premium for 99p for three months but when I click it it says seven hours left so I click that and it says it's £9.99 please help

  • Visitor
  • Hi I have an email from Spotify saying I can have a premium for 99p for three months but when I click it it says seven hours left so I click that and it says it's £9.99 please help
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

3 months test period and family account

Hello I've recently subscribed to the three months test account at 0.99€ per month.If I subscribe now to the family acount, will I continue to pay 0.99€ per month up to the the end of the three-months period or will I pay immediately 14,99e for the f...

  • Newbie
  • Hello    I've recently subscribed to the three months test account at 0.99€ per month. If I subscribe now to the family acount, will I continue to pay 0.99€ per month up to the the end o...
  • 213 Views
  • 0 replies
  • 0 likes
  • Premium
  • 213 Views
  • 0 replies
  • 0 likes