Student discount "cant confirm I'm student"

I am trying to sign up with my student discount but it can't confirm. I've tried looking if I need a sheerID account or what but I can't make sense of their website.

• LostSolo
• Newbie
• I am trying to sign up with my student discount but it can't confirm. I've tried looking if I need a sheerID account or what but I can't make sense of their website.
• 2017-01-06 4:57:30 AM
• 2017-01-06 12:16:41 PM
• Maxim
• Spotify Star
• 2292 Views
• 1 replies
• 0 likes

give me my money back

I tried to apply for the student discount three times your denied my transaction but yet you took the money out of my account and still made me pay for the subscription but you didn't give me the services I want my money back I'm not playing give me ...

• tyreese25
• Newbie
• I tried to apply for the student discount three times your denied my transaction but yet you took the money out of my account and still made me pay for the subscription but you didn't give me the ser...
• 2017-01-06 5:18:13 AM
• 2017-01-06 12:13:36 PM
• Maxim
• Spotify Star
• 236 Views
• 1 replies
• 0 likes

Connecting to iPod Nano

I am trying to put spotify on my iPod Nano. I've read the articles on how to do it and when you plug your iPod in it should appear down the left hand side where your playlists etc are. Mine does not appear at all and does not pop up with a box asking...

• stevieb77
• Newbie
• I am trying to put spotify on my iPod Nano. I've read the articles on how to do it and when you plug your iPod in it should appear down the left hand side where your playlists etc are.  Mine doe...
• 2017-01-06 4:17:18 AM
• 2017-01-06 11:45:38 AM
• Hubo
• Community Legend
• 711 Views
• 1 replies
• 0 likes

How do I change to pay for a hole year instead of just one month?

How do I change to pay for a hole year instead of just one month?

• TK31
• Newbie
• How do I change to pay for a hole year instead of just one month?
• 2017-01-06 9:23:44 AM
• 2017-01-06 11:16:56 AM
• MartinStoichkov
• Community Legend
• 474 Views
• 1 replies
• 0 likes

Unsubscribe

Premium trial wont work on my phone so I tried to unsubscribe. It wont let me unsubscribe like its gonna manipulate me into future payments for service Im not receiving. IM GONNA SUE THESE **bleep**ERS!!@ **bleep** Spotify

• wayneingram-ca
• Regular
• Premium trial wont work on my phone so I tried to unsubscribe. It wont let me unsubscribe like its gonna manipulate me into future payments for service Im not receiving. IM GONNA SUE THESE **bleep**E...
• 2016-06-11 12:41:09 AM
• 2017-01-06 9:50:43 AM
• YeeahDaja
• Newbie
• 375 Views
• 3 replies
• 0 likes
• Premium
  Subscription

Can't login and someone's been using my account.

Changed the password, logged everybody out, and read the read first thread. So went to sign in using my account, worked on the website but on the app it says I need to sign in through Facebook. I have yet to put a Facebook account on my spotify. Assu...

• MohawkLogan
• Casual Listener
• Changed the password, logged everybody out, and read the read first thread. So went to sign in using my account, worked on the website but on the app it says I need to sign in through Facebook. I hav...
• 2017-01-01 6:06:16 AM
• 2017-01-06 9:21:01 AM
• MohawkLogan
• Casual Listener
• 167 Views
• 1 replies
• 0 likes
• Account
  Premium
  Security

Payment Details not showing up

When I go to my supscription status it says my account will automatically renew. I want to cancel because I don't want to get charged again. My payment details will not show up and there is no cancel button anywhere.

• bhabs02
• Regular
• When I go to my supscription status it says my account will automatically renew. I want to cancel because I don't want to get charged again. My payment details will not show up and there is no cancel...
• 2015-06-18 11:23:15 PM
• 2017-01-06 7:47:52 AM
• Smoothy
• Newbie
• 863 Views
• 5 replies
• 2 likes
• Subscription

Subscription Ended, but Still Charged

My subscription ended on September 17th, but my credit card company still charged me up to this date. Please help.

• user-removed
• Visitor
• My subscription ended on September 17th, but my credit card company still charged me up to this date. Please help.
• 2017-01-06 7:23:00 AM
• 2017-01-06 7:38:44 AM
• user-removed
• Not applicable
• 182 Views
• 2 replies
• 0 likes

family plan issue

my family has just switched to a family plan that i started with my premium subscription. my dad has never had spotify before so he downloaded the app and logged in woth facebook. he has tried to get onto the family plan but it continues to tell him ...

• sophieeperryy
• Newbie
• my family has just switched to a family plan that i started with my premium subscription. my dad has never had spotify before so he downloaded the app and logged in woth facebook. he has tried to get...
• 2017-01-06 6:31:01 AM
• 2017-01-06 7:36:21 AM
• kohmingcher
• Newbie
• 168 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

After 30 day trial?

Hello, I am thinking about starting a 30day free trial.. after my 30 day trial can I change my subscription to a family package? Or do I have to remain as a single subscription member?

• TySturgie11
• Newbie
• Hello, I am thinking about starting a 30day free trial.. after my 30 day trial can I change my subscription to a family package? Or do I have to remain as a single subscription member?
• 2017-01-06 3:52:17 AM
• 2017-01-06 3:55:56 AM
• Quepa
• Roadie
• 166 Views
• 1 replies
• 0 likes

Superuser Contribution Bad experience with GIF CARD

Hi,I'm from Ecuador, does anyone have any contact for Spotify for Latin America? I just need to ask for the copy of the receipt of a gift card but I can not find more than an email from Europe (spotify@cadooz.com) Thanks

• juanjaala91
• Newbie
• Hi, I'm from Ecuador, does anyone have any contact for Spotify for Latin America? I just need to ask for the copy of the receipt of a gift card but I can not find more than an email from Europe (spo...
• 2017-01-03 12:23:57 AM
• 2017-01-06 3:54:07 AM
• ErickRGuetta
• Community Legend
• 254 Views
• 2 replies
• 0 likes
• Account

Mi cuenta premiamos está en pausa, a pesar de haber canjeado tarjetas para 6 meses. Que hago

• power_extreme
• Newbie
• 2017-01-06 3:23:54 AM
• 2017-01-06 3:50:37 AM
• ErickRGuetta
• Community Legend
• 138 Views
• 1 replies
• 0 likes

Superuser Contribution Stopped having spotify premium

Suddenly I stopped having my premium account and I now it turned into a free one. I've been paying with my credit card the family plan and now even though I paid it, I don't have my premium account anymore

• Pablosgalan
• Newbie
• Suddenly I stopped having my premium account and I now it turned into a free one. I've been paying with my credit card the family plan and now even though I paid it, I don't have my premium account a...
• 2017-01-03 2:20:59 AM
• 2017-01-06 3:42:50 AM
• Maria_B
• Moderator
• 192 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution Enojada

Quiero cancelar la cuenta Premium y la opcion que me dan o los pasos para hacerlo son incorrectos... no sale nada en la pagina en la parte izquierda que diga "suscripción" para uno cancelarla...... quiero cancelar esta mierda

• Nikao88
• Newbie
• Quiero cancelar la cuenta Premium y la opcion que me dan o los pasos para hacerlo son incorrectos... no sale nada en la pagina en la parte izquierda que diga "suscripción" para uno cancelarla...... q...
• 2017-01-03 5:48:08 AM
• 2017-01-06 3:37:32 AM
• Maria_B
• Moderator
• 157 Views
• 1 replies
• 0 likes

Superuser Contribution Change of subscription

My premium trial offer and I subscribed to the £9.99 deal. Entered phone number. Entered text code. Got messages to say I was good to go. When I now select a song the shuffle bar pulses once and then nothing happens. Any ideas?

• kieran1961
• Newbie
• My premium trial offer and I subscribed to the £9.99 deal. Entered phone number. Entered text code. Got messages to say I was good to go. When I now select a song the shuffle bar pulses once and then...
• 2017-01-03 8:56:58 PM
• 2017-01-06 3:33:29 AM
• Maria_B
• Moderator
• 154 Views
• 1 replies
• 0 likes

Premium subscription gone

Got a new phone, downloaded Spotify,logged in, went to my section and none of my saved songs were there and my account wasn't premium no more even though in my receipts it shows my subscription expires on the 22nd of January 2017

• Elsagash
• Casual Listener
• Got a new phone, downloaded Spotify,logged in, went to my section and none of my saved songs were there and my account wasn't premium no more even though in my receipts it shows my subscription expir...
• 2017-01-02 12:08:21 AM
• 2017-01-06 3:22:04 AM
• Quepa
• Roadie
• 315 Views
• 6 replies
• 0 likes

Superuser Contribution Spotify Family Plan

I just signed up for the Spotify family plan. My daughter who was already a Spotify Premium member was added to my plan. However I sent her an email invite for which she received and accepted her playlists disappeared and it is requesting that she si...

• noturavggrl
• Casual Listener
• I just signed up for the Spotify family plan. My daughter who was already a Spotify Premium member was added to my plan. However I sent her an email invite for which she received and accepted her pla...
• 2017-01-03 10:42:52 PM
• 2017-01-06 3:12:17 AM
• YamUrbina
• Music Fan
• 349 Views
• 2 replies
• 1 likes
• Subscription

3 Months for $.99 deal

Hello, I tried to take advantage of this deal, but was given a 7 day trial and now that I want to go Premium, I am ony seeing $9.99 per month and a some posts in this forum seem to indicate that since I took the 7 day deal I am ineligible (while othe...

• mhurst29
• Casual Listener
• Hello, I tried to take advantage of this deal, but was given a 7 day trial and now that I want to go Premium, I am ony seeing $9.99 per month and a some posts in this forum seem to indicate that sinc...
• 2017-01-06 2:01:45 AM
• 2017-01-06 2:50:44 AM
• mhurst29
• Casual Listener
• 190 Views
• 2 replies
• 0 likes
• Premium

Superuser Contribution facebook problems

Hey, So I deactivated my FB account which was linked to my Spotify. When I tried logging in to Spotify again, I could only do that via logging into Facebook, which automatically made my FB active again.So I did just that, went to setting and deactive...

• twanburgering1
• Newbie
• Hey,   So I deactivated my FB account which was linked to my Spotify. When I tried logging in to Spotify again, I could only do that via logging into Facebook, which automatically made my FB a...
• 2017-01-03 10:30:31 PM
• 2017-01-06 2:43:58 AM
• Maria_B
• Moderator
• 181 Views
• 1 replies
• 0 likes

Courtesy pay fee

Why am I getting charged an extra $25 on my account for a courtesy pay fee?

• dev-m-s
• Newbie
• Why am I getting charged an extra $25 on my account for a courtesy pay fee?
• 2017-01-05 12:06:03 AM
• 2017-01-06 2:22:08 AM
• Hubo
• Community Legend
• 524 Views
• 1 replies
• 0 likes