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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4105 Views
  • 0 replies
  • 9 likes
  • Security
  • 4105 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462501 Views
  • 974 replies
  • 110 likes
  • Account
  • 462501 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204631 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204631 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112631 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112631 Views
  • 72 replies
  • 12 likes

Error

I have made payment yesterday but it appears as attached.

  • Newbie
  • I have made payment yesterday but it appears as attached.
  • OpTicNickson
  • Music Fan
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

How to contact Spotify directly

After spending an hour searching for an email address and able to find I'm quite happy to change Apple music right now it's under my mum dad and stepparents overstep accounts and this stage all I wanna do is contact this company not to be able to do ...

  • Newbie
  • After spending an hour searching for an email address and able to find I'm quite happy to change Apple music right now it's under my mum dad and stepparents overstep accounts and this stage all I wan...
  • OpTicNickson
  • Music Fan
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 314 Views
  • 1 replies
  • 0 likes

Can't log back into my spotify account from Facebook

Hi! So a friend logged into her Spotify Account through Facebook on my phone, and now I can't log into my account through Facebook since hers is already authorized. I tried deleting the app and redownloading it, and it still logged into her account w...

  • Casual Listener
  • Hi! So a friend logged into her Spotify Account through Facebook on my phone, and now I can't log into my account through Facebook since hers is already authorized. I tried deleting the app and redow...
  • kstarkey
  • Casual Listener
  • 240 Views
  • 2 replies
  • 0 likes
  • Account
  • 240 Views
  • 2 replies
  • 0 likes

99 cent 3 month trial

i just finished the 7 day free trial and there is 4 hours left on the 99 cent 3 month promotion but every time i go to sign up and i try and pay with paypal it lets me sign in but then when i sign into my paypal it just sends me back to the choose yo...

  • Newbie
  • i just finished the 7 day free trial and there is 4 hours left on the 99 cent 3 month promotion but every time i go to sign up and i try and pay with paypal it lets me sign in but then when i sign in...
  • OpTicNickson
  • Music Fan
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Personal Spotify statistics - 2016

Hi,my friends (and I think every user) got a mail about their 2016's statistics of Spotify yestreday. I did not get this mail because I was unsubscribed but I am interested in this. How could I get these informations?Thanks!

  • Casual Listener
  • Hi, my friends (and I think every user) got a mail about their 2016's statistics of Spotify yestreday. I did not get this mail because I was unsubscribed but I am interested in this. How could I get...
  • MaryElliott
  • Newbie
  • 86367 Views
  • 20 replies
  • 3 likes
  • 86367 Views
  • 20 replies
  • 3 likes

I am a Premium member but my iPhone 7+ displays as a Free Subscriber.

Dear Spotify MembersI know this question has been answered before but I am still unable to fix this problem. I have a spotify premium account and pay 9.90$ per month as subscription charges. The premium account displays correctly when i log in to spo...

  • Newbie
  • Dear Spotify Members I know this question has been answered before but I am still unable to fix this problem.   I have a spotify premium account and pay 9.90$ per month as subscription charge...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Superuser Contribution Switching from student to individual premium?

Okay, so I recently got a new debit card. I also have graduated, so I was paying about $10 for premium. So now, all I'm trying to do is update my CARD INFORMATION, not my subscription, as I believe I'm on individual plan. But when I try to update it,...

  • Casual Listener
  • Okay, so I recently got a new debit card. I also have graduated, so I was paying about $10 for premium. So now, all I'm trying to do is update my CARD INFORMATION, not my subscription, as I believe I...
  • arikasingkofer
  • Casual Listener
  • 323 Views
  • 4 replies
  • 0 likes
  • 323 Views
  • 4 replies
  • 0 likes

Cant Logged In My account including my family member?

I cant logged in my account and my family member (family package) and tried Forgot My Password for reset but seems Imnot getting any email link from SpotifyI just paid my monthly subscription lastweek.... hows is that possible?

  • Newbie
  • I cant logged in my account and my family member (family package) and tried Forgot My Password for reset but seems Im not getting any email link from Spotify I just paid my monthly subscription l...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Transacción pendiente

Hola, no sé si esta sea la forma correcta de hacer saber mi duda pero sinceramente no sé cómo hacerlo en la comunidad en español así que voy a contar mi incertidumbre: Soy de Colombia y quise comprar los 6 meses de Spotify (con la promoción de fin de...

  • Casual Listener
  • Hola, no sé si esta sea la forma correcta de hacer saber mi duda pero sinceramente no sé cómo hacerlo en la comunidad en español así que voy a contar mi incertidumbre: Soy de Colombia y quise comprar...
  • 215 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 215 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discount Family Subscriptions!

Dear All,I want to subscribe and add people to the premium family pack.My spotify residence address is Singapore and spotify advertises in english to me.When I go to my account however I am still adressed in Dutch in which I setted up my first subscr...

  • Casual Listener
  • Dear All, I want to subscribe and add people to the premium family pack. My spotify residence address is Singapore and spotify advertises in english to me. When I go to my account however I am s...
  • Olivierdeclercq
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Charged for something i don't have access to

Hey. I tried sending a massage but i got the post instead. Which i find a bit off but, anywho... i got charged the student premium but i don't have access to any of the premium benifits. Can i can my money back spotify has been acting crazy on my any...

  • Newbie
  • Hey. I tried sending a massage but i got the post instead. Which i find a bit off but, anywho... i got charged the student premium but i don't have access to any of the premium benifits. Can i can my...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Can't change country

Hi,I have Spotify Premium and have moved from the UK to New Zealand. When I try to follow the instructions to change countries (Subscriptions --> Change country), after I click "change to NZ" it just returns me to this sign up page for Spotify Family...

  • Newbie
  • Hi, I have Spotify Premium and have moved from the UK to New Zealand.  When I try to follow the instructions to change countries (Subscriptions --> Change country), after I click "change t...
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Loged out and forgot password

Hi,so I accidentally logged out and I forgot my password for my Spotify so I did the forgot password and they said they sent me a email so go to my gmail and got nothing from them Anyone know how to fix it, please help

  • Newbie
  • Hi,so I accidentally logged out and I forgot my password for my Spotify so I did the forgot password and they said they sent me a email so go to my gmail and got nothing from them  Anyone know ...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Still being charged

I canceled my premium because I was getting charged twice a month some months, but I'm STILL being chargerd. How can I fix this?? HELP!

  • Casual Listener
  • I canceled my premium because I was getting charged twice a month some months, but I'm STILL being chargerd. How can I fix this?? HELP!
  • Maxim
  • Spotify Star
  • 249 Views
  • 3 replies
  • 0 likes
  • 249 Views
  • 3 replies
  • 0 likes

The $0.99 plan

I was trying to get the 0.99 for three months New Years plan but it kept saying that the payment didn't go through and nothing was charged. I then got charged 3 times of 0.99 and still am on the free version of Spotify. Please help!

  • Newbie
  • I was trying to get the 0.99 for three months New Years plan but it kept saying that the payment didn't go through and nothing was charged. I then got charged 3 times of 0.99 and still am on the free...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Premium account charge

according to the Spotify offer, it was supposed that I charge $0.99 for 3 months but the payment was $11.9. can someone explain why it happened?

  • Casual Listener
  • according to the Spotify offer, it was supposed that I charge $0.99 for 3 months but the payment was $11.9. can someone explain why it happened?  
  • Maxim
  • Spotify Star
  • 213 Views
  • 3 replies
  • 0 likes
  • 213 Views
  • 3 replies
  • 0 likes

Try for 99ct per month, but charged 9,99 straight away?

I've signed up for an offer, €0,99 for 3 months, €9,99 thereafter. But I have been charged €9,99 straight away. What's the plan here? Not well explained anyways.

  • Regular
  • I've signed up for an offer, €0,99 for 3 months, €9,99 thereafter. But I have been charged €9,99 straight away. What's the plan here? Not well explained anyways. 
  • Maxim
  • Spotify Star
  • 309 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 309 Views
  • 5 replies
  • 0 likes

Wrong email

I have been invited for premium family but it was sent to my other email address, can I still get to this account with that email if I accept?

  • Visitor
  • I have been invited for premium family but it was sent to my other email address, can I still get to this account with that email if I accept?
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

Where is the $9.99 a month payment option?

I am trying to renew my account with my new card but I cannot find the $9.99 a month plan for premium. I dont want to do the family plan and I am no longer a student, and I cannot pay for a years worth in one whole payment! This is very frustating

  • Visitor
  • I am trying to renew my account with my new card but I cannot find the $9.99 a month plan for premium. I dont want to do the family plan and I am no longer a student, and I cannot pay for a years wor...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Spotify web player window lags when displaying current song

I am playing songs from https://play.spotify.com/collection/songs on Spotify web player.There is a lag of 1 song on the disply while actual song starts.This issue is reoccuring since past few weeks.Please let me know when you fix it.Check the website...

  • Newbie
  • I am playing songs from  https://play.spotify.com/collection/songs on Spotify web player. There is a lag of 1 song on the disply while actual song starts. This issue is reoccuring since p...
  • 103 Views
  • 0 replies
  • 0 likes
  • Other
  • 103 Views
  • 0 replies
  • 0 likes