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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I get this error when I enter my credit card information;I guess the card or the payment provider is having a bad day. Do not worry, you were never paid. Try again or use another payment method. Please help me.
i live in US and my kid sister lives in UK and I would like to give her spotify for a year as a Xmas present but it seems to be defaulted to US. How can I make sure that I am paying for her UK account? CHeers cucha
helloI just connect to my moms internet radio but now i wanne delete this from my list. how can i do that?
Today I bought a giftcard for €30 went to my account to redeem it. Where did the giftcard redeem option go? Suddenly I can only choose from creditcard, paypal, ideal or paysafe card. Since paysafecard sounded like the second best option I clicked on ...
So, my problem is thath I bought Premium today through PSC because of the sale (3 months cost as much as 1 month). When I bought it I noticed that my premium will only last til 23.01.2017. How can I change it?
Hello - I'm trying to log into my account after not using it for quite some time, but I get the following errors: 1. If I log in using Facebook - "You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, pl...
I have been premuim user for few months now. And today I got a promotion from Vodafone, which gave me 12 months premium account for free. So I signed and got the premium account over my current premium account :S After that I cancelled my own premium...
I can't cancel my premium subscription. I have worked through all your online advice, but cannot find the account which is being charged the premium subscription. I'm getting very frustyrated.
My Spotify logged me out this morning and now none of my songs are saved it looks like it has completely reset to the free version. Will my subscription have been cancelled or will I still be paying my monthly rate?
"See what friends" are playing is greyed outWhen I click "Find Friends", the error message is "Sorry, we couldn't load friends to follow"It was working fine two weeks agoTried reinstalling. No joy.
Hello Spotify team, We are a small familly of 3 Spotify fans. I live in Canada, my sister in USA and my father in France. We are looking for the best option to get a premium account for all of us. For Spotify Family, we need to reside to the same add...
Two qustions: My Grilfriend lives with me can she then join my familyplan ?Can the accounts in my familyplan also hear headspace (that I also subscribe thru spotify) Thanks for the help and happy hollydays
Hi! I use Vodafone and Spotify premium bundle. But about 10 days I seem to be a free subscription and I use advertising content. Vodafone can not reach a solution about the subject. Can you help?
I had to cancel and Spotify keeps hitting my bank now am overdrawn.....Who I contact in spotify
Why is this happening?
I use Spotify on my PS4 and I used my 1 month free trial then after that it charged me $9.99 for 1 extra month when I thought it was supposed to be $0.99 a month any idea why it's charging me so much more?
I pay un December 9 and yesterday my Premium didn't worked... What I need to do?
It says you have to reside at the same address to use the family plan.. (which makes perfect sense!) but my husband travels for work - and is often in the states for a couple days at a time (we live in canada) Do you have to be at the same address to...
I don't know why but my Facebook account has been blocked and I cant sign in in Spotify. I have my Spotify account linked to Facebook and I'm a Premium User. I'm paying for the service and I'm unfortunately not able to enjoy it. Please, I really need...