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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8593 Views
  • 1 replies
  • 9 likes
  • Security
  • 8593 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476682 Views
  • 978 replies
  • 111 likes
  • Account
  • 476682 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208331 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208331 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119506 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119506 Views
  • 72 replies
  • 12 likes

Solved!! Family Plan - Anual payment?

Is it possible to change the monthly payment in my family plan for annual payment?My account is a Brazilian account. Thanks.

  • Casual Listener
  •   Is it possible to change the monthly payment in my family plan for annual payment? My account is a Brazilian account.   Thanks.
  • brenocamara
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offre 0,99 €

Bonjour J'aurais souhaité savoir quand reviendra l'offre à 0,99€ pour les 3 premiers mois ? Il y a t'il une durée d'engagement minimale ? Merci !Nolwenn

  • Newbie
  • Bonjour   J'aurais souhaité savoir quand reviendra l'offre à 0,99€ pour les 3 premiers mois ?  Il y a t'il une durée d'engagement minimale ?   Merci ! Nolwenn
  • user-removed
  • Not applicable
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes

Cuenta Premium

Mi cuenta Premium vence el 22/01 pero quiero contratar el paquete familiar PREMIUM puedo hacerlo? Pagando el precio recién el 22/01?

  • Newbie
  • Mi cuenta Premium vence el 22/01 pero quiero contratar el paquete familiar PREMIUM puedo hacerlo? Pagando el precio recién el 22/01?
  • Bittencourt
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Problem with date of next subscription

HelloToday (02/01/17) I got Spotify Premium Familiar and says next payment will be charged on 23/01/17. This plan has a duration of a month so I don't understand with the next payment is going to be in less than a month. Hope you can answer me as fas...

  • Newbie
  • Hello Today (02/01/17) I got Spotify Premium Familiar and says next payment will be charged on  23/01/17. This plan has a duration of a month so I don't understand with the next payment is...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Pre paid trial?

I am very confused. It says I have a 7 day free trial but its pre paid? Is it taking money off of my account? Please help

  • Newbie
  • I am very confused. It says I have a 7 day free trial but its pre paid? Is it taking money off of my account? Please help
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 156 Views
  • 1 replies
  • 0 likes

Want to cancel my account.

Please cancel my account or change it to Deutschland. best regards 

  • Newbie
  • Please cancel my account or change it to Deutschland.   best regards 
  • musiccornercv
  • Roadie
  • 172 Views
  • 2 replies
  • 0 likes
  • 172 Views
  • 2 replies
  • 0 likes

Accessing account from different country

I am from Canada and currently in Poland for a few weeks. When I tried logging into my Spotify account here in Poland, the page was in Polish and it made me reset my password. So I did, but I cannot find any of my old albums there etc. How do I acces...

  • Newbie
  • I am from Canada and currently in Poland for a few weeks. When I tried logging into my Spotify account here in Poland, the page was in Polish and it made me reset my password. So I did, but I cannot ...
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

adding person to family plan

i want to add my wife to our family plan but get the notification that "we couldn't add you to family plan as your accounts needs to be in the same country as the owner of the family plan". We both live in HK so what can be the issue?

  • Casual Listener
  • i want to add my wife to our family plan but get the notification that "we couldn't add you to family plan as your accounts needs to be in the same country as the owner of the family plan". We both l...
  • Maxim
  • Spotify Star
  • 267 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 267 Views
  • 4 replies
  • 0 likes

Belgium Premium account does not work in New Zealand.

Do I need to change any settings? I didnt think so. I am still paying my subscription fee at home, but want to use my qccount for travel purposes...

  • Newbie
  • Do I need to change any settings? I didnt think so. I am still paying my subscription fee at home, but want to use my qccount for travel purposes...
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Subscription Issue

Subscribed to premium for family account. at first, 5 of the members had no issue to subscribe. but early this month, spotify sent an email, saying that they cannot verify 2 of my members. i sent 2 new invitation codes to the affected members but sti...

  • Newbie
  • Subscribed to premium for family account. at first, 5 of the members had no issue to subscribe. but early this month, spotify sent an email, saying that they cannot verify 2 of my members. i sent 2 n...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! suddely a problem with login but having playlists

Hi there!I can not login anymore on spotify.I first had premium and went traveling, when I came back I coulnt log in anymore. I did delete my fb account just for a few days and the saddest thing is that everyone can listen and download my playlists b...

  • Casual Listener
  • Hi there! I can not login anymore on spotify. I first had premium and went traveling, when I came back I coulnt log in anymore. I did delete my fb account just for a few days and the saddest thing ...
  • leetjuh
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 310 Views
  • 2 replies
  • 0 likes

Can't find a way to change my physical adress.

Hello, I'm Family Premium user, and I live in a flat with my friends + one brother more than few years. We all live in the same adress and I decided to buy Family Premium which fits best for us. But when I was asked to enter my adress details, I can'...

  • Newbie
  • Hello, I'm Family Premium user, and I live in a flat with my friends + one brother more than few years. We all live in the same adress and I decided to buy Family Premium which fits best for us. But ...
  • MartinStoichkov
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 309 Views
  • 1 replies
  • 0 likes

Why have a lot of my playlists (not all!) been removed?

Hi Spotify,Thank you for your awesome service.Unfortunately I discovererd this morning that a lot (not all) of my playlists have been removed, and I didn't do it. They weren't visible anymore on my IPad as well as my Desktop.Luckily I was able to res...

  • Regular
  • Hi Spotify, Thank you for your awesome service. Unfortunately I discovererd this morning that a lot (not all) of my playlists have been removed, and I didn't do it. They weren't visible anymore on ...
  • Hubo
  • Community Legend
  • 520 Views
  • 1 replies
  • 0 likes
  • playlists gone
  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for premium family, suddenly spotify Free.

IVe been spotify member since 2014, i recently upgraded to spotify family since may 2016. Now i was extra Charged only once for 23,50. I dont know why? And now suddenly my spotify family had been downgraded to spotify Free. Can anyone please help me?...

  • Newbie
  • IVe been spotify member since 2014, i recently upgraded to spotify family since may 2016. Now i was extra Charged only once for 23,50. I dont know why? And now suddenly my spotify family had been dow...
  • danielx95
  • Newbie
  • 415 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 415 Views
  • 3 replies
  • 0 likes

Subscription

Hello i was wondering why for the month of January I've gotten charded twice on my account

  • Newbie
  • Hello i was wondering why for the month of January I've gotten charded twice on my account
  • MartinStoichkov
  • Community Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to load facebook friends to follow

Hi, I've been having a problem recently where I am unable to see my facebook friends to follow with the Find Friends feature. I have a screenshot of it and I have tried everything I could think of to fix it, such as logging out and in again, re-linki...

  • Casual Listener
  • Hi,   I've been having a problem recently where I am unable to see my facebook friends to follow with the Find Friends feature. I have a screenshot of it and I have tried everything I could th...
  • carzy_guy
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Solved!! Subscription paid for Premium but can only access Free account

There must be a better way to resolve this account issue than wading through pages and pages of possible solutions, some 3 and 4 years old?Can I just get what I signed up for?

  • Casual Listener
  • There must be a better way to resolve this account issue than wading through pages and pages of possible solutions, some 3 and 4 years old? Can I just get what I signed up for?
  • Joemolloydublin
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Merge FB-associated account with non-FB-associated account

Hi, I've a FB-associated account but I don't like it so I created a new account with a different e-mail as Spotify support suggested me. Now I need to trasfer playlist and follower to my new non-FB-associated account, how can I do it?Thanks

  • Newbie
  • Hi, I've a FB-associated account but I don't like it so I created a new account with a different e-mail as Spotify support suggested me. Now I need to trasfer playlist and follower to my new non-FB-a...
  • Jacob
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes