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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6678 Views
  • 1 replies
  • 9 likes
  • Security
  • 6678 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473288 Views
  • 978 replies
  • 111 likes
  • Account
  • 473288 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207758 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207758 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118956 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118956 Views
  • 72 replies
  • 12 likes

No pay by mobile

Why don't other spotify accounts have paby by mobile option for premium? SOMEONE PLS HELP AND ANSWER WHAT SHOULD I DO

  • Newbie
  • Why don't other spotify accounts have paby by mobile option for premium? SOMEONE PLS HELP AND ANSWER WHAT SHOULD I DO
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Spotify problem

Hi there ! I started my Spotify through the payment of MOL and so I subscribed the 6 months subscription. Now, Spotify shows that my due date of service is 14th of June 2017, but when I logged in into my account in the Spotify apps, it shows my subsc...

  • Newbie
  • Hi there ! I started my Spotify through the payment of MOL and so I subscribed the 6 months subscription. Now, Spotify shows that my due date of service is 14th of June 2017, but when I logged in int...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log in to my facebook account

Hi I made a new account on spotify (this one) which is a spotify only account and I already had an account which was facebook made.Then I wanted to wanted to transfer my playlists to my new account, and I thoguht i could do that by connecting to face...

  • Newbie
  • Hi I made a new account on spotify (this one) which is a spotify only account and I already had an account which was facebook made. Then I wanted to wanted to transfer my playlists to my new account...
  • user-removed
  • Not applicable
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution EVERYONE IN MY FAMILY PLAN WAS BANNED

Hello! After 3 months using my family plan, all 5 people have been banned from my plan and it is not possible to put them again. Has anyone seen this? ty

  • Newbie
  • Hello!   After 3 months using my family plan, all 5 people have been banned from my plan and it is not possible to put them again.   Has anyone seen this?   ty
  • user-removed
  • Not applicable
  • 1002 Views
  • 1 replies
  • 0 likes
  • 1002 Views
  • 1 replies
  • 0 likes

Solved!! can't login spotify

User 1190327172I'm not able to login to spotify anymore for a few weeks now.I have a premium spotify-account connected to facebook. And was using it for years without any problems until now.If I try to login on an iphone:with the facebook button: I g...

  • Casual Listener
  • User 1190327172 I'm not able to login to spotify anymore for a few weeks now. I have a premium spotify-account connected to facebook. And was using it for years without any problems until now. ...
  • MartinStoichkov
  • Community Legend
  • 550 Views
  • 5 replies
  • 0 likes
  • Login
  • 550 Views
  • 5 replies
  • 0 likes

Incorrect billing amount.

My account says I am on the student discount but my card is being charged the full amount. How do I fix the charges and also get my money back for the incorrect charges. -JD

  • Casual Listener
  • My account says I am on the student discount but my card is being charged the full amount. How do I fix the charges and also get my money back for the incorrect charges.    -JD
  • Maxim
  • Spotify Star
  • 288 Views
  • 3 replies
  • 0 likes
  • 288 Views
  • 3 replies
  • 0 likes

Solved!! Premium for Family- account under different address

I want to add my roommates to my Premium for Family account. We live at the same address, but they had previously signed up for Spotify premium when they lived at a different address. Will they be able to keep their songs and playlists when they acce...

  • Casual Listener
  • I want to add my roommates to my Premium for Family account. We live at the same address, but they had previously signed up for Spotify premium when they lived at a different address. Will they be ab...
  • MartinStoichkov
  • Community Legend
  • 1097 Views
  • 3 replies
  • 0 likes
  • 1097 Views
  • 3 replies
  • 0 likes

Spotify premium different location

Hi everyone, Me and my family would like to join Spotify family premium . We all live in the same house but in a couple of weeks im going to live abroad. Can I still use Spotify premium familiar? is it possible if they are in Spain and I use it abroa...

  • Newbie
  • Hi everyone,   Me and my family would like to join Spotify family premium . We all live in the same house but in a couple of weeks im going to live abroad. Can I still use Spotify premium fami...
  • MartinStoichkov
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 204 Views
  • 1 replies
  • 0 likes

PS4 unlink inaccessible account

Hello, So I'm in abit of a situation that I thought one of you guys may be able to help me with. Basically I linked my spotify account to my PS4 account, but this PS4 account is no longer accessible to me and therefore I want to link my new PS4 accou...

  • Newbie
  • Hello,   So I'm in abit of a situation that I thought one of you guys may be able to help me with.   Basically I linked my spotify account to my PS4 account, but this PS4 account is no ...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Solved!! Subscribe to premium then move to another country?

Hello, I am planning to switch into premium account with the payment method in the current country (Taiwan), will the subscription be different in between Taiwan and the U.S.? Will I be able to switch the payment method to anothe country by using a d...

  • Casual Listener
  • Hello,   I am planning to switch into premium account with the payment method in the current country (Taiwan), will the subscription be different in between Taiwan and the U.S.? Will I be able...
  • Linzilee
  • Casual Listener
  • 585 Views
  • 2 replies
  • 0 likes
  • 585 Views
  • 2 replies
  • 0 likes

Alexa and premium

Hello - sent a post saying I coulndt get my premium to play on Alexa - cant find a way to get back to that post unfortunately - perhaps the moderator can join this up - just wanted to say I sorted it out - I had a free spotify (still have as it has a...

  • Newbie
  • Hello - sent a post saying I coulndt get my premium to play on Alexa - cant find a way to get back to that post unfortunately - perhaps the moderator can join this up - just wanted to say I sorted it...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

Got charged while i tried to cancel plan

Hello, On December 21th i tried to cancel my premium plan but was still charged. later on i saw that i was still charged. I understand it is my responsability for failing to verify, but i would still like to be refunded the charge.The reason why i am...

  • Newbie
  • Hello,   On December 21th i tried to cancel my premium plan but was still charged. later on i saw that i was still charged. I understand it is my responsability for failing to verify, but i wo...
  • Maxim
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 131 Views
  • 1 replies
  • 0 likes

Charged Twice

I got charge twice in a month! (Using telecom provider as payment method)

  • Newbie
  • I got charge twice in a month! (Using telecom provider as payment method)
  • MartinStoichkov
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Leave Family Plan without Contacting Owner

I am part of a Family Plan account, but I'd like to unlink from the Family Plan without contacting the owner. Is there a way to do this? Or will I need to deactivate my account and create a separate one?

  • Visitor
  • I am part of a Family Plan account, but I'd like to unlink from the Family Plan without contacting the owner.   Is there a way to do this?  Or will I need to deactivate my account and cre...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Using family premium account and sonos speakers

Hi Can anyone confirm if we get a family premium account and we have sonos speakers that each family memeber can login and use the speaker separately? Thanks

  • Newbie
  • Hi    Can anyone confirm if we get a family premium account and we have sonos speakers that each family memeber can login and use the speaker separately?   Thanks
  • Maxim
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • Premium
  • 326 Views
  • 1 replies
  • 0 likes

Premium for Family: Main account registered in one country but now resides in another with wife

Hi, I am a premium user with the account registered in the Philippines, and currently on vacation in the Philippines for a few weeks. However, I am currently working in Indonesia with my wife, and recently tried to get her access to my newly activate...

  • Newbie
  • Hi,   I am a premium user with the account registered in the Philippines, and currently on vacation in the Philippines for a few weeks.   However, I am currently working in Indonesia wi...
  • 179 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 179 Views
  • 0 replies
  • 0 likes

Paid for premium, but it doesn't work

I bought spotify premium on an offer (3 months for 9 dkk), but when I log onto spotify it's not premium and there are adds like when you don't have premium. Does anyone know how to fix it?

  • Newbie
  • I bought spotify premium on an offer (3 months for 9 dkk), but when I log onto spotify it's not premium and there are adds like when you don't have premium. Does anyone know how to fix it?
  • MartinStoichkov
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Premium
  • 206 Views
  • 1 replies
  • 0 likes

Locating a known playlist seems to not be possible unless I search for the playlist creator

I have created Forbiddenfruitz playlists but I am unable to ask my friends to search for these playlists unless they locate me specifically first, they are unable to locate these playlists. There are 5 or so at the moment each with 50 songs in.Please...

  • Casual Listener
  • I have created Forbiddenfruitz playlists but I am unable to ask my friends to search for these playlists unless they locate me specifically first, they are unable to locate these playlists. There are...
  • 118 Views
  • 0 replies
  • 0 likes
  • Other
  • 118 Views
  • 0 replies
  • 0 likes

Asking me to go Premium

I log into web version or through spotify app on the mac and get a request and link to upgrade to Premium... I am already a Premium account holder...Anyideas please?

  • Casual Listener
  • I log into web version or through spotify app on the mac and get a request and link to upgrade to Premium... I am already a Premium account holder... Anyideas please?
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

[Spoitify-Family] Linked a subaccount to the facebook of main account - cannot get back

Hello, I have a Spotify-Family Abonnement which was using my Facebook login. When I linked a sub-account of that family abo with the very same facebook it blocked my old main account. Is there a way to seperate them again? Thank you very much for you...

  • Casual Listener
  • Hello,   I have a Spotify-Family Abonnement which was using my Facebook login. When I linked a sub-account of that family abo with the very same facebook it blocked my old main account. Is the...
  • Maxim
  • Spotify Star
  • 331 Views
  • 3 replies
  • 0 likes
  • 331 Views
  • 3 replies
  • 0 likes