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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76657 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94764 Views
9 replies
2 likes
Hi!I'm having two issues today. I activated Spotify through my Rogers account in Canada, and it said it was set up as the payment option on my account. Then, when I logged into Spotify to double-check, not only did it not indicate that Rogers was the...
Hi! I'm having two issues today. I activated Spotify through my Rogers account in Canada, and it said it was set up as the payment option on my account. Then, when I logged into Spotify to do...
Spotify Legend
286 Views
1 replies
0 likes
Hola! So I got the extension email and verified my university email address again before my account expires on 20.12.2016.However, the profile overview says I will be charged 9,99. What's going on there?
Hola! So I got the extension email and verified my university email address again before my account expires on 20.12.2016. However, the profile overview says I will be charged 9,99. What's going o...
Spotify Legend
333 Views
1 replies
0 likes
How do I get in contact with Customer Service? I am continuing to get charged for my monthly subscription, but have been on a free account for 3+ months now. Please provide me with contact information on how to rectify.
How do I get in contact with Customer Service? I am continuing to get charged for my monthly subscription, but have been on a free account for 3+ months now. Please provide me with contac...
Spotify Star
250 Views
1 replies
0 likes
Dear programmers,i found a show-stopping bug:I cannot procede in the form to buy a gift card, it is hanging with "Invalid date" in the field "Delivery date".I tried every possible and impossible combination, german or amercian format, with dot,slash,...
Dear programmers, i found a show-stopping bug: I cannot procede in the form to buy a gift card, it is hanging with "Invalid date" in the field "Delivery date". I tried every possible and impossi...
Spotify Star
242 Views
1 replies
0 likes
Hi, how can I close my account, so that I can have a new account with the e-mail now in use?
Hi, how can I close my account, so that I can have a new account with the e-mail now in use?
Spotify Star
317 Views
1 replies
0 likes
Hi there - I am trying to sign up for the premium service but I kept getting an error message saying "enter a valid postal code". I know my postal code is correct and matches my credit card, but it won't accept it. Any ideas what I should do? Trying ...
Hi there - I am trying to sign up for the premium service but I kept getting an error message saying "enter a valid postal code". I know my postal code is correct and matches my credit card, but it w...
Newbie
10551 Views
4 replies
1 likes
So a few days ago i got an email from spotify saying I ended my premium prenumeration. I have not done that. Then i got an email from spotify that there has been some suspicious use and that my password may have been leaked from another service. I go...
So a few days ago i got an email from spotify saying I ended my premium prenumeration. I have not done that. Then i got an email from spotify that there has been some suspicious use and that...
967 Views
0 replies
0 likes
No puedo hacer el pago de mi suscripción de plan familiar premium con ninguna tarjeta, ya corrobore y tengo el saldo suficiente, compre una tarjeta de Spotify y con esa tampoco puedo pagar porque es plan familiar, volví a la tarjeta normal y sigue si...
No puedo hacer el pago de mi suscripción de plan familiar premium con ninguna tarjeta, ya corrobore y tengo el saldo suficiente, compre una tarjeta de Spotify y con esa tampoco puedo pagar porque es ...
Spotify Star
651 Views
3 replies
0 likes
So, it's been a while since i've logged in, and when I try my username or e-mail it says the account is no longer active so how can I "activate" it again so I can use it?
So, it's been a while since i've logged in, and when I try my username or e-mail it says the account is no longer active so how can I "activate" it again so I can use it?
191 Views
0 replies
0 likes
I would like to give as christmas present to my 3 uncles 6 month of spotify spending about 15-20€ for each of them.My idea was as follow:create three accounts with the new offert of 3 months of premium at 0.99€ (lets say for jenuary february and marc...
I would like to give as christmas present to my 3 uncles 6 month of spotify spending about 15-20€ for each of them. My idea was as follow: create three accounts with the new offert of 3 months of p...
176 Views
0 replies
0 likes
Hi! I am a long time premium user and I usually pay by creditcard, but I received two Giftcards last week, both for 1 month, so I decided to turn off the creditcard payment for this month. I redeemed the Giftcards two days ago, yet I still receive me...
Hi! I am a long time premium user and I usually pay by creditcard, but I received two Giftcards last week, both for 1 month, so I decided to turn off the creditcard payment for this mo...
Community Legend
269 Views
1 replies
0 likes
I currently have a spotify premium subscription but, I'm wondering that if I cancel my subscription today, will I still have premium until the end of the billing cycle.
I currently have a spotify premium subscription but, I'm wondering that if I cancel my subscription today, will I still have premium until the end of the billing cycle.
Community Legend
2134 Views
1 replies
0 likes
Can I get Spotify to please help me re-set my account.I have 2 Facebook accounts. When I login on my macbook and connect with Facebook - Spotify is using the correct account - allanasacademyofdance@hotmail.comWhen I login on my iphone however, Spotif...
Can I get Spotify to please help me re-set my account. I have 2 Facebook accounts. When I login on my macbook and connect with Facebook - Spotify is using the correct account - allanasacademy...
Community Legend
299 Views
1 replies
0 likes
I am invited to join Premium Family, but accepting the invitation, I am rejected, allegedly already being member of a Family group. When asking for login, my email address is not registered??How to proceed?Ina
I am invited to join Premium Family, but accepting the invitation, I am rejected, allegedly already being member of a Family group. When asking for login, my email address is not registered?? How to...
201 Views
0 replies
0 likes
Hi I want to join the Premiuim for Family option as we are a family of 6 living in the same address. However two of my sons are also at univeristy for three terms although they retrun home for holidays. Can I join Premium for family in this situation...
Hi I want to join the Premiuim for Family option as we are a family of 6 living in the same address. However two of my sons are also at univeristy for three terms although they retrun home for ...
Regular
278 Views
2 replies
0 likes
So, today I logged into my bank account to be greeted by the news that since November I've been charged twice for my premium subscription (5.99). I do not have a second premium account nor did I click the subscription button twice. I would like a sol...
So, today I logged into my bank account to be greeted by the news that since November I've been charged twice for my premium subscription (5.99). I do not have a second premium account nor did I clic...
Spotify Legend
311 Views
1 replies
0 likes
Acredito que meu cartão atenda todos os requisitos. Utilizo este mesmo cartão para assinar netflix e fazer compras na apple store. Aparece a mensagem "parece que seu cartão está num mal dia, tente outra hora" algo assim. Já tentei umas 4x em dias dif...
Acredito que meu cartão atenda todos os requisitos. Utilizo este mesmo cartão para assinar netflix e fazer compras na apple store. Aparece a mensagem "parece que seu cartão está...
Casual Listener
3266 Views
14 replies
1 likes
So I tried to use my student email to get the student discount and was denied. So I just got the regular premium account instead. But I was looking at my bank statement and it show I was charged for both. What's up with that?
So I tried to use my student email to get the student discount and was denied. So I just got the regular premium account instead. But I was looking at my bank statement and it show I was charged for ...
Spotify Legend
275 Views
1 replies
0 likes
Hi, my spotify account is tagged to my sister under the Premium for Family subscription. She has recently cancelled her premium subscription and converted to a premium plan offered by a local provider. I have also been trying to cancel my premium sub...
Hi, my spotify account is tagged to my sister under the Premium for Family subscription. She has recently cancelled her premium subscription and converted to a premium plan offered by ...
Roadie
239 Views
1 replies
0 likes
I just sing up for the premium account, but I notice when I try to sign in again I had problems with the user name and password and when I try to reset it said my email wasn't linked to any existing account, later I realized that one letter was missi...
I just sing up for the premium account, but I notice when I try to sign in again I had problems with the user name and password and when I try to reset it said my email wasn't linked to any existing ...
Newbie
796 Views
4 replies
0 likes
