Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I've been travelling for the past three months, and have had to change my country settings to the country that I am currently in. However, I have tried to change my country again, this time to Morocco, however, the drop down menu only offers the last...
Can I give a student a one year subscription. I can't find an option for this anywhere.
Hi, I've noticed yesterday that someone has been using my premium account account, it appears to be streaming to another device that I have never seen before. My account is linked to my Facebook login and I've already changed the password there to en...
Getti
Hola que tal , tengo un pequeño problema al querer acceder a la oferta de Spotify la cuál es de 3 meses por S./0.99 centimos ( lo cuál en mi país Perú sería a Un nuevo sol ) . Lo que sucede es que a la hora de rellenar todos los datos y al tratar de ...
Today I made use of the special offer to get a Premium subscription for 3 months for €9,99. Beacause I don't want my (trial) subscriptions to automaticly be renewed I used Ideal to pay. And now I see I have only ONE MONTH a Premium subsciption. This ...
Hey all. Is it allowed to use Spotify Familiy with people living in the same house? We are all living in the same house and if necessary we can proof this. Thanks!
Paguei o spotify por 16,90. Entao quer dizer que janeiro, fevereiro e março pagarei apenas 1,99?
Hi I previously had a spotify premium subscription and accidentally forgot to pay whilst overseas.I'm currently still overseas for holidays and was wondering if an administrator can help restart my previous spotify premium subscription with the same ...
Hello I have spotify nearly 3 years now. When I started my spotify account I linked it with a facebook profile which doesn´t exist anymore now. I already disconnected this profile in the settings a long time ago but I still see the friends of my old ...
Since upgrading to Family Plan, everyone elses music is now mixed with mine. How do I go about only having my music on my device?
HiI've logged out of my account and can't remember my password. I used the email address that i thought was associated with my account but it is linked to my sons account. I have mistakenly made his account premium when i wanted it to be mine. Help m...
Tengo varias cuentas en Spotify, seguramente, habre pagado premium de algunas de esas cuentas, pero lo que no recuerdo es en cual, el tema es que cada mes, me llega que tengo que pagar el premium de Spotify, pero no se de que cuenta es. Si alguien pu...
As far as I know, after completing the 7-days trial I will not be eligible for the 99 cents deal for 3 months. However, I accidentally clicked on the 7-day free trial today in app and still signed up for the 99 cents for 3 months deal anyways online....
I want to cancel my subscription, the service is terrible, I can not hear my songs, I want a refund.
Trying to upgrade to premium, but when I select paying by credit card, the section to actually input your card details doesnt load - just does that irritating turning wheel thing. When I press the "start my spotify premium" button it just tells me th...
eu gostaria de comprar o premium do spotify ...porem iria comprar pelo boleto ...gostaria de saber se essa promoçao de 1,99 da pra pagar com o boleto ou so por cartao de credito msm?
Mi cuenta es premium pero no puedo iniciar sesión en el navegador ni en la app
Hi There,I was in New Zealand, but I move back to Taipei right now. And I have changed the payment back to Taiwan's Credit Card, however the account is still in New Zealand, is it there having anything I did not click or changing correctly?