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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406954 Views
  • 959 replies
  • 107 likes
  • Account
  • 406954 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176524 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176524 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100106 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100106 Views
  • 68 replies
  • 10 likes

Superuser Contribution Cannot setup new payment

Moved overseas from the uk to Canada and trying to change my payment option as no longer being made from in the uk.When trying to like my Canadian credit card it's telling me that I'm in a country Spotify isn't yet in.... But I've seen advertisements...

  • Newbie
  • Moved overseas from the uk to Canada and trying to change my payment option as no longer being made from in the uk. When trying to like my Canadian credit card it's telling me that I'm in a countr...
  • Sophia
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Card was charged for Student Premium however am not recieving premium.

Hello, I recently went through the process of going premium through the student discount, however, at the end of the process it told me that the system in unable to verify that I am a student at my college. I shrugged and gave up. I just checked my b...

  • Casual Listener
  • Hello, I recently went through the process of going premium through the student discount, however, at the end of the process it told me that the system in unable to verify that I am a student at my c...
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with Premium Family log ins

I just setup premium for family for my kids. They received the invite with a code, they accepted and then tried to log in. The response incorrect user name or passowrd came up. So we then tried regsitering them, same problem. Anyone having teh same p...

  • Newbie
  • I just setup premium for family for my kids.  They received the invite with a code, they accepted and then tried to log in. The response incorrect user name or passowrd came up.  So we then...
  • Sophia
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify account has been deactivated

My spotify account has been deactivated for a bit now and i don't know what to do. i was sent a email that my account was deactivated and now i can't log in or request a password change. My account username: RonTheMannEmail for it: birddog11101999@ho...

  • Newbie
  • My spotify account has been deactivated for a bit now and i don't know what to do. i was sent a email that my account was deactivated and now i can't log in or request a password change.   My ...
  • Sophia
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 231 Views
  • 1 replies
  • 0 likes

I payed but I haven't a premium account

Hello I have a big problem. I've payed for 3 months premium spotify (0.99 euro), but when I logged in spotify told me that I had a free account. I tried to pay again, and the system told me that my card had already been used, but took my money again....

  • Newbie
  • Hello I have a big problem. I've payed for 3 months premium spotify (0.99 euro), but when I logged in spotify told me that I had a free account. I tried to pay again, and the system told me that my c...
  • MrsJockin
  • Casual Listener
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't access account or request a new password

Hello guys,Since I connected my account to a family account, i am unable to login with my old password. I didn't recieve a email when I requested a new password, but instead i get a error that says: you can't connect a active account. So i'm unable t...

  • Newbie
  • Hello guys, Since I connected my account to a family account, i am unable to login with my old password. I didn't recieve a email when I requested a new password, but instead i get a error that sa...
  • Sophia
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

un register with spotify to use rogers

how do i go about this in order to take advantage of the rogers offer? and not to lose my account.

  • Newbie
  • how do i go about this in order to take advantage of the rogers offer? and not to lose my account.
  • Maxim
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to transfer or share playlists when adding Spotify Family plan

I recently upgraded to Spotify Family and cannot figure how to transfer or share my existing playlists so family members can move their playlists to their newly created family accounts.

  • Newbie
  • I recently upgraded to Spotify Family and cannot figure how to transfer or share my existing playlists so family members can move their playlists to their newly created family accounts.
  • Sophia
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Joined Family Plan. Still got billed on separate accounts HELP!!!!

I recently combined 3 accounts to one family plan. I am still being billed for the separate accounts. I cannot find ANY way to speak to someone regarding billing. Can someone give me a phone number or email address to contact a billing department ple...

  • Newbie
  • I recently combined 3 accounts to one family plan.  I am still being billed for the separate accounts.  I cannot find ANY way to speak to someone regarding billing.  Can someone give m...
  • petal258
  • Newbie
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to lock in using facebook account

Unable to lock in to spotify using my fb account. A message appeared on screen. Listening abroad, inform us where are you at spotify.com

  • Newbie
  • Unable to lock in to spotify using my fb account. A message appeared on screen. Listening abroad, inform us where are you at spotify.com
  • Sophia
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Signed up for premium yesterday but still haven't received it

Yesterday (Oct. 31) I tried signing up for the student version of premium with my usual email address. I okay'd the transaction but it failed due to the server having issues with reading cards in general (it was a red filled in message sort of thing)...

  • Newbie
  • Yesterday (Oct. 31) I tried signing up for the student version of premium with my usual email address.  I okay'd the transaction but it failed due to the server having issues with reading cards ...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

My account is linked to Rogers plan but I'm still getting charged

Hi,I linked my Spotify account to my Rogers share everything plan which includes Spotify for free but I'm still getting billed for my Spotify premium account on my credit card. It's been 6 months now. Can you please help? I shouldn't be getting charg...

  • Casual Listener
  • Hi, I linked my Spotify account to my Rogers share everything plan which includes Spotify for free but I'm still getting billed for my Spotify premium account on my credit card. It's been 6 months n...
  • desiraeelise
  • Newbie
  • 307 Views
  • 4 replies
  • 0 likes
  • 307 Views
  • 4 replies
  • 0 likes

Superuser Contribution Credit card payment declined

I have tried numerous credit cards! I have received numerous emails from spotify. Consistently getting. Opps your provider is having a bad day. I am at my last rope with this. I also now many others having this problem. And yes my cards do work for o...

  • Newbie
  • I have tried numerous credit cards! I have received numerous emails from spotify. Consistently getting. Opps your provider is having a bad day. I am at my last rope with this. I also now many others ...
  • Sophia
  • Roadie
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Logging back into account with facebook abroad

My account closed down a couple of days ago and I am trying to log back in through facebook. I live in Colombia and it keeps saying that I can't use an account after 14 days abroad. This makes no sense because I have been using my account here for th...

  • Casual Listener
  • My account closed down a couple of days ago and I am trying to log back in through facebook. I live in Colombia and it keeps saying that I can't use an account after 14 days abroad. This makes no sen...
  • Maxim
  • Spotify Star
  • 170 Views
  • 3 replies
  • 0 likes
  • 170 Views
  • 3 replies
  • 0 likes

Password works when logging in, but not when trying to cancel premium subscription.

My password works just fine. Yes, I do know it by heart and yes, so does my browser. I log in, go to the subscription page, try to cancel it as I haven't really used Spotify for over a year now, and at that point the website tells me the password is ...

  • Newbie
  • My password works just fine. Yes, I do know it by heart and yes, so does my browser. I log in, go to the subscription page, try to cancel it as I haven't really used Spotify for over a year now, and ...
  • LordRollin
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Suddenly Cannot Login Through Facebook (or in general) & Notice of Cancellation in E-Mail

Notice: I did not change anything or do anything different. I listen to Spotify through my Phone, Personal Computer, and Work Computer. I cannot for the life of me, successfully login through facebook anymore. It happened Friday night. I got an e-mai...

  • Newbie
  • Notice: I did not change anything or do anything different. I listen to Spotify through my Phone, Personal Computer, and Work Computer.   I cannot for the life of me, successfully login thro...
  • LordRollin
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 163 Views
  • 1 replies
  • 0 likes

Premium spotify. 2 accounts. One number.

I have two spotify accounts. I registered both with the same number. It worked last time. I don't know how, but now, I tried registering my other spoti and the other one is now premiumed. I want the other one be premium but it says there is a problem...

  • Newbie
  • I have two spotify accounts. I registered both with the same number. It worked last time. I don't know how, but now, I tried registering my other spoti and the other one is now premiumed. I want the ...
  • LordRollin
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Inability to Update Payment Information

Hi there, Has anyone tried to update their credit card information recently and hit a brick wall because of the never-ending "loading" pinwheel? Spotify, I want to pay you, but if I can't update my credit card info, yall are SOL. (Had to get a new ca...

  • Newbie
  • Hi there,   Has anyone tried to update their credit card information recently and hit a brick wall because of the never-ending "loading" pinwheel?  Spotify, I want to pay you, but if I ca...
  • LordRollin
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes