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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9012 Views
  • 1 replies
  • 9 likes
  • Security
  • 9012 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481580 Views
  • 979 replies
  • 111 likes
  • Account
  • 481580 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210834 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210834 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120854 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120854 Views
  • 72 replies
  • 12 likes

Superuser Contribution Account name problem

Hi I want to change my spotify account name. Is it possible, if yes how can I do it thanks

  • Casual Listener
  • Hi I want to change my spotify account name. Is it possible, if yes how can I do it thanks
  • user-removed
  • Not applicable
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify charging me 35 dollars and not having premium

I tried getting premium but it kept refusing my card. After several tries I went to my bank account and saw 7 different statements from Spotify charging me 5.26. Will I get my money back? It's still pending

  • Casual Listener
  • I tried getting premium but it kept refusing my card. After several tries I went to my bank account and saw 7 different statements from Spotify charging me 5.26. Will I get my money back? It's still ...
  • Heismyhero
  • Casual Listener
  • 844 Views
  • 2 replies
  • 0 likes
  • 844 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disabled apparently

My spotify account got disabled because i bought a month of premium, and i didn't know it was a subscription. when a unknown name (STG AYDEN) took money from my bank account i send it back to my bank( not knowing it was spotify) the problem now is th...

  • Casual Listener
  • My spotify account got disabled because i bought a month of premium, and i didn't know it was a subscription. when a unknown name (STG AYDEN) took money from my bank account i send it back to my bank...
  • user-removed
  • Not applicable
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

App won't let me login

I logged out of my account on the app because it showed that the song was playing, but no sound was coming out, and this was happening to some of the songs. When I tried to log back in, it kept saying that I "do not have a Spotify account connected t...

  • Visitor
  • I logged out of my account on the app because it showed that the song was playing, but no sound was coming out, and this was happening to some of the songs. When I tried to log back in, it kept sayin...
  • user-removed
  • Not applicable
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

Premium Vs. Unlimited Mobile

I know there has been a ton of posts about this but I cannot find something answering the specific question of how Premium and Unlimited are different on a mobile device. 1. Can I still listen to any song on spotify without having to go through the r...

  • Newbie
  • I know there has been a ton of posts about this but I cannot find something answering the specific question of how Premium and Unlimited are different on a mobile device. 1. Can I still listen to a...
  • Reidkemp
  • Newbie
  • 17320 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 17320 Views
  • 7 replies
  • 0 likes

My account still free, and I pay for the premium

Hi, first: Sorry for my bad english.Today I hire Spotify Premium with a promotion in mexico, was nine months for nine pesos, and after make the payment the account still free, and I had a problem with the system because three times in the site my car...

  • Newbie
  • Hi, first: Sorry for my bad english. Today I hire Spotify Premium with a promotion in mexico, was nine months for nine pesos, and after make the payment the account still free, and I had a problem w...
  • VELOCIDADPeoria
  • Newbie
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

PSN told me to contact spotify

So who do I go to, to cancel my premium account? I read on Spotify's webpage to contact psn for subscription related issues. When I talked to a live representative, the person told me its a Spotify account so I would need to contact a representative ...

  • Casual Listener
  • So who do I go to, to cancel my premium account? I read on Spotify's webpage to contact psn for subscription related issues. When I talked to a live representative, the person told me its a Spotify a...
  • vader750
  • Casual Listener
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Solved!! Premium subscription issue

I am paying for spotify premium. The money is coming out of my PayPal and I am getting emails saying it is going to my account but my account is still showing free. I have been paying for premium for a very long time and losing get money for no reaso...

  • Visitor
  • I am paying for spotify premium. The money is coming out of my PayPal and I am getting emails saying it is going to my account but my account is still showing free. I have been paying for premium for...
  • user-removed
  • Not applicable
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Please stop running R. Kelly ads and promoting the work of child rapists.

I've been a premium customer for about eight months now, and I'm generally very happy with the service. However, I've seen several ads on the landing page of the desktop app featuring R. Kelly smoldering among the bodies—not including the faces, obvi...

  • Visitor
  • I've been a premium customer for about eight months now, and I'm generally very happy with the service. However, I've seen several ads on the landing page of the desktop app featuring R. Kelly smolde...
  • Coryaroberts
  • Newbie
  • 576 Views
  • 2 replies
  • 7 likes
  • 576 Views
  • 2 replies
  • 7 likes

Can't use Spotify on PS4

I was trying to use the Spotify app on my console and naturally it asks for the Spotify username and password. I have or had a Spotify account linked to my Facebook but haven't used it in quite a while(Spotify not Facebook) I was able to retrieve the...

  • Newbie
  • I was trying to use the Spotify app on my console and naturally it asks for the Spotify username and password. I have or had a Spotify account linked to my Facebook but haven't used it in quite a whi...
  • Tbiblaine23
  • Regular
  • 485 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 485 Views
  • 1 replies
  • 0 likes

can't purchase premium

i cannot sign up for premium eventhough there's nothing wrong with my card or card provider and i'm a student but i'm not eligible for student premium??

  • Casual Listener
  • i cannot sign up for premium eventhough there's nothing wrong with my card or card provider and i'm a student but i'm not eligible for student premium??😳
  • irritating21
  • Casual Listener
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes

Solved!! New card details not accepted - what now?

I am trying to change my card details. After struggling for a while with a badly designed screen that insisted I match my post code and country (UK), I got through to a screen by clicking on new payment. Added my card details (that are known to work ...

  • Casual Listener
  • I am trying to change my card details. After struggling for a while with a badly designed screen that insisted I match my post code and country (UK), I got through to a screen by clicking on new paym...
  • nanettebaber
  • Newbie
  • 466 Views
  • 4 replies
  • 0 likes
  • 466 Views
  • 4 replies
  • 0 likes

Me cobraron antes de tiempo

Buenas noches. Hoy es el último día de mi mes de prueba de Spotify, y aunque en la página de mi cuenta me aparece que mañana se realizará el cargo para el mes siguiente, me lo han hecho hoy... Y no deseo contratarlo por el momento... ¿Podrían ayudarm...

  • Newbie
  • Buenas noches. Hoy es el último día de mi mes de prueba de Spotify, y aunque en la página de mi cuenta me aparece que mañana se realizará el cargo para el mes siguiente, me lo han hecho hoy... Y no d...
  • Catee
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Charge date changed?

Hi Spotify, My charge date was supposed to be for November 29th (as my last charge date was October 29th). However now my charge date has been changed to November 23rd since I changed my plan type to family. Why would it change my charge date as this...

  • Newbie
  • Hi Spotify,   My charge date was supposed to be for November 29th (as my last charge date was October 29th). However now my charge date has been changed to November 23rd since I changed my pla...
  • Catee
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Me han cobrado dos veces la oferta premium de 3 meses.

Pague la oferta premium de 3 meses en septiembre, se me acababa el 4 de diciembre pero el 4 de noviembre me han vuelto a cobrar la suscripción mensual, no entiendo por qué

  • Newbie
  • Pague la oferta premium de 3 meses en septiembre, se me acababa el 4 de diciembre pero el 4 de noviembre me han vuelto a cobrar la suscripción mensual, no entiendo por qué 
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

No more premium!??

I have been using spotify premium since 2 years ago and the payments is automatically charged. Yesterday the payment was not charged and I am not premium anymore.I thought that it could be a problem with my credit card, I called the bank and they sai...

  • Casual Listener
  • I have been using spotify premium since 2 years ago and the payments is automatically charged.   Yesterday the payment was not charged and I am not premium anymore. I thought that it could be...
  • Catee
  • Community Legend
  • 439 Views
  • 3 replies
  • 0 likes
  • 439 Views
  • 3 replies
  • 0 likes

Upgraded to premium family but not getting premium benefits

I have upgraded my premium account to the premium family account, I sent the link onto my partner and when he has went through all the details he does not have the benefits of premium it is saying the administrator must update details but there isn't...

  • Newbie
  • I have upgraded my premium account to the premium family account, I sent the link onto my partner and when he has went through all the details he does not have the benefits of premium it is saying th...
  • Catee
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Where is my premium

I buy 3 months of premium but after the free month I was no longer premium

  • Newbie
  • I buy 3 months of premium but after the free month I was no longer premium
  • musiccornercv
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Songs aren't available offline

I just downloaded Spotify yesterday, downloaded some songs, even synched a whole playlist for offline. Then I decided to try the premium for 30 days. It won't let me make any of my playlists available for offline mode. It just gives me the orange cir...

  • Newbie
  • I just downloaded Spotify yesterday, downloaded some songs, even synched a whole playlist for offline.    Then I decided to try the premium for 30 days.  It won't let me make any o...
  • Marlashee47
  • Newbie
  • 838 Views
  • 2 replies
  • 0 likes
  • 838 Views
  • 2 replies
  • 0 likes

Superuser Contribution [ERROR] Picture of Discoveries of the week

My spotify was connect with Facebook and the picture of Discoveries of the week never change anymore.Still with photo with my old boyfriend and I change my profile photo of Facebook, but the picture of Discoveries of the week don't change. And its ho...

  • Casual Listener
  • My spotify was connect with Facebook and the picture of Discoveries of the week never change anymore. Still with photo with my old boyfriend and I change my profile photo of Facebook, but the p...
  • Alejandro_C
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 218 Views
  • 1 replies
  • 0 likes