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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398170 Views
  • 947 replies
  • 107 likes
  • Account
  • 398170 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171342 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171342 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99062 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99062 Views
  • 68 replies
  • 10 likes

Superuser Contribution Realização de pagamento e ainda continuo com conta Free

No dia 25 de Outubro, tentei fazer o upgrade da contra free para um Plano Family. Realizei o cadastro, inclusive com os dados do cartão de crédito. Foi realizado a cobrança de R$ 22,35 no meu cartão de crédito, mas o cadastro não foi finalizado. Atua...

  • Newbie
  • No dia 25 de Outubro, tentei fazer o upgrade da contra free para um Plano Family. Realizei o cadastro, inclusive com os dados do cartão de crédito. Foi realizado a cobrança de R$ 22,35 no meu cartão ...
  • RodrigoPalma
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Signed up for Family Premium but couldn't play songs when Offline

Have already converted account to Family Premium but still unable to listen to Spotify when I go offline?

  • Newbie
  • Have already converted account to Family Premium but still unable to listen to Spotify when I go offline?
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Cancelled Premium Oct 29th (Auto Renew Oct 30)...still got charged and Auto Renew Still Enabled

I cancelled my Premium Subscription Oct 29th, 1 day before the Oct 30 Auto Renewal. Today (Oct 30th) I was charged for Premium and the Auto Renew is still enabled. I want a refund of my money and my Auto Renewal cancelled.

  • Casual Listener
  • I cancelled my Premium Subscription Oct 29th, 1 day before the Oct 30 Auto Renewal.  Today (Oct 30th) I was charged for Premium and the Auto Renew is still enabled.   I want a refund of m...
  • pacifister
  • Casual Listener
  • 187 Views
  • 4 replies
  • 0 likes
  • 187 Views
  • 4 replies
  • 0 likes

Can't cancel my subscription

I currently changed phone and i forgot to cancel my subscription on my old phone therefore, im getting charged without taking use of my subscription.Now i try logging in to my account but i forgot the email associated to that account. I need to cance...

  • Casual Listener
  • I currently changed phone and i forgot to cancel my subscription on my old phone therefore, im getting charged without taking use of my subscription.Now i try logging in to my account but i forgot th...
  • Camilo7
  • Casual Listener
  • 157 Views
  • 4 replies
  • 0 likes
  • 157 Views
  • 4 replies
  • 0 likes

Account

I can't log in. I changed my password 4 times and I still can't log in. Can someone help me out plz. Thank you

  • Newbie
  • I can't log in. I changed my password 4 times and I still can't log in. Can someone help me out plz. Thank you
  • Maxim
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Linked to facebook that is not mine

My name is deborah n my spotify is linked to her profile. I want to unlink.it wo having to create a new account.

  • Casual Listener
  • My name is deborah n my spotify is linked to her profile. I want to unlink.it wo having to create a new account.
  • Mara_F
  • Roadie
  • 171 Views
  • 2 replies
  • 0 likes
  • 171 Views
  • 2 replies
  • 0 likes

I pay monthly for Spotify premium but I just have Spotify free

Hi, I pay monthly € 9,99 for Spotify Premium but on my account appears that I am using Spotify Free. Today I wanted to cancel my subscription, but I could'nt because on my account just appeared Spotify Free. Please help me! Thank you in advance. Sabi...

  • Newbie
  • Hi,  I pay monthly € 9,99 for Spotify Premium but on my account appears that I am using Spotify Free. Today I wanted to cancel my subscription, but I could'nt because on my account just appeare...
  • rks_798
  • Newbie
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

Unable to add familymembers to Family Plan

I have upgraded from a Premium account to a Family Premium account, but when I try to add familymembers I/them receive a message that "this account is already bound to an account with a different family plan" when they click the link in the email? I ...

  • Newbie
  • I have upgraded from a Premium account to a Family Premium account, but when I try to add familymembers I/them receive a message that "this account is already bound to an account with a different fam...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 158 Views
  • 1 replies
  • 0 likes

Stuck in Paypal Loop

I am trying to purchase spotify premium. Every time I try to complete the purchase, I am redirecred back to the payment option page, where I select PayPal and input my account information, accept the payment, and then am immediately backed out to sta...

  • Casual Listener
  • I am trying to purchase spotify premium. Every time I try to complete the purchase, I am redirecred back to the payment option page, where I select PayPal and input my account information, accept the...
  • Maxim
  • Spotify Star
  • 1345 Views
  • 5 replies
  • 0 likes
  • 1345 Views
  • 5 replies
  • 0 likes

Spotify thinks i'm located in the USA

Spotify thinks i'm located in the USA and won't let me change it back to Cyprus in which i'm really located. I live here so I don't know what happened. I have tried changing the country through the settings but in the dropdown list it only shows USA....

  • Casual Listener
  • Spotify thinks i'm located in the USA and won't let me change it back to Cyprus in which i'm really located. I live here so I don't know what happened. I have tried changing the country through the s...
  • Maxim
  • Spotify Star
  • 316 Views
  • 3 replies
  • 0 likes
  • 316 Views
  • 3 replies
  • 0 likes

Change username

Hello,How can I change my Username? ( I Wrote It wrong when I filled the form... )Tks

  • Newbie
  • Hello, How can I change my Username? ( I Wrote It wrong when I filled the form... ) Tks
  • pepenegro77
  • Casual Listener
  • 184 Views
  • 2 replies
  • 0 likes
  • 184 Views
  • 2 replies
  • 0 likes

Wrong country

Hi, I was living in the UK when I subscribed to Spotify Premium, so I was paying my membership with an English credit card. Now that I'm back to France I have updated my payment method, I've put in my French credit card details so obviously my countr...

  • Casual Listener
  • Hi,    I was living in the UK when I subscribed to Spotify Premium, so I was paying my membership with an English credit card. Now that I'm back to France I have updated my payment method...
  • LolaLLP
  • Casual Listener
  • 181 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 181 Views
  • 2 replies
  • 0 likes

It's not letting me pay with my PayPal.

As soon as I get to the PayPal page where my 'default payment method' is listed, I click on agree and pay then it goes back to the Spotify front page and I'm not Premium somehow. There's absolutely nothing wrong with my PayPal account as I bought on ...

  • Newbie
  • As soon as I get to the PayPal page where my 'default payment method' is listed, I click on agree and pay then it goes back to the Spotify front page and I'm not Premium some...
  • Bearfootrecords
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 195 Views
  • 1 replies
  • 0 likes

Wrong Email Used While Registering

I recently made a new Spotify account [gemfuzz] and after forgetting my password for it I realized that I had goofed when making it and mistyped my email address. I'm only using this account in order to post to the forum and try to get some help My c...

  • Newbie
  • I recently made a new Spotify account [gemfuzz] and after forgetting my password for it I realized that I had goofed when making it and mistyped my email address.   I'm only using this account...
  • Bearfootrecords
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Already paid and got a receipt, still SUBSCRIPTION PAYMENT FAILURE!

I paid for the subsciption through my mobile account, and got the receipt after payment. Then 4 days later Spotify emailed me saying that my subscription payment failed and i may lose my Premium Subscription! Please do clarify on this matter.

  • Newbie
  • I paid for the subsciption through my mobile account, and got the receipt after payment. Then 4 days later Spotify emailed me saying that my subscription payment failed and i may lose my Premium Subs...
  • Bearfootrecords
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 258 Views
  • 1 replies
  • 0 likes

Different mobile number, same email account

Hi! I can't activate my premium account. I registered using a different number and I got an error message saying that the email account is being used by a different number (my old number). I would like to use only one email address for my account on ...

  • Newbie
  • Hi! I can't activate my premium account. I registered using a different number and I got an error message saying that the email account is being used by a different number (my old number). ...
  • Bearfootrecords
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Premium
  • 194 Views
  • 1 replies
  • 0 likes

Get receipts via email

Hi ! I really need receipt for my account Per Vervik , but I see now that the receipt probably has gone to email ; anne.thorbjornsen@ge.com and this does`nt operate anymore. Could I get receipt for 2016 to email , per@vervik.no ? And then I will regi...

  • Newbie
  • Hi ! I really need receipt for my account Per Vervik , but I see now that the receipt probably has gone to email ; anne.thorbjornsen@ge.com  and this does`nt operate anymore.  Could I get r...
  • Bearfootrecords
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution changing country not working

Hello Spotify.community I wanted to change my bank account details a few months ago. It was successful. As I thought. But after a month the settings were reverted back to normal. It changed back my country setting as well as the bank account to an ol...

  • Roadie
  • Hello Spotify.community   I wanted to change my bank account details a few months ago. It was successful. As I thought. But after a month the settings were reverted back to normal. It changed ...
  • waces
  • Roadie
  • 181 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 181 Views
  • 2 replies
  • 0 likes

Spotify play station subscription

Hello my name is Harold am from Peru, my question is this:On the web page: https://www.spotify.com/es/playstation/ Out that the membership has a cost of S / 5.99 after two months.Then on the following website:https://link.playstationmusic.com/spotify...

  • Newbie
  • Hello my name is Harold am from Peru, my question is this: On the web page: https://www.spotify.com/es/playstation/     Out that the membership has a cost of S / 5.99 after two months...
  • Algee
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Cancel subscription

I paid .99 for the 3 month trial and never got the abilities it stated to play any song, anytime or any of those features!! I've sent multiple emails and have gotten no replies!! Now I have been charged $9.99 even though I sent the email before the t...

  • Visitor
  • I paid .99 for the 3 month trial and never got the abilities it stated to play any song, anytime or any of those features!! I've sent multiple emails and have gotten no replies!! Now I have been char...
  • Algee
  • Roadie
  • 550 Views
  • 7 replies
  • 1 likes
  • 550 Views
  • 7 replies
  • 1 likes