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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481457 Views
  • 979 replies
  • 111 likes
  • Account
  • 481457 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210801 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210801 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120836 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120836 Views
  • 72 replies
  • 12 likes

Hide Discover Weekly Playlist From Other Users

I have a Discover Weekly playlist which is Private playlist (once I go to it's settings I have 'Make public setting' so I assume it's currently Private) however I know other users are able to see it (and it's refreshed for them on a weekly basis). Ho...

  • Newbie
  • I have a Discover Weekly playlist which is Private playlist (once I go to it's settings I have 'Make public setting' so I assume it's currently Private) however I know other users are able to see it ...
  • crematedman
  • Community Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

How to make Two profiles to a family subscription.

I have to profiles and pay on both, but i whis to make them to a family subscription insted. How can I do this?

  • Newbie
  • I have to profiles and pay on both, but i whis to make them to a family subscription insted. How can I do this?
  • Maxim
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Paid twice in one month

Hi.I wanted to subscribe for Spotify family and by mistake I subscribed for regular 9.99 per month. I continued and also subscribed for Spotify family with 10 min. Everything is working fine but I was charged 9.99 and 14.99 for Oktober 2016. Even the...

  • Casual Listener
  • Hi. I wanted to subscribe for Spotify family and by mistake I subscribed for regular 9.99 per month. I continued and also subscribed for Spotify family with 10 min. Everything is working fine but I ...
  • Maxim
  • Spotify Star
  • 207 Views
  • 3 replies
  • 0 likes
  • 207 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have probably different accounts and I have uppgraded to family but it says free.

Hello, I have probably two different accounts. I can sign in via Facebook and there I have all my playlists etc. I have uppgraded to family but it says free. Another account, I guess, where username is "majaalexander", where I don´t know the password...

  • Newbie
  • Hello,   I have probably two different accounts. I can sign in via Facebook and there I have all my playlists etc. I have uppgraded to family but it says free. Another account, I guess, where ...
  • majalex
  • Newbie
  • 249 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 249 Views
  • 2 replies
  • 0 likes

Solved!! cobrança indevida

quero saber pq descontaram 02 vezes do meu cartao de credito e eu ainda nao sou premium

  • Casual Listener
  • quero saber pq descontaram 02 vezes do meu cartao de credito e eu ainda nao sou premium
  • Dani12341
  • Casual Listener
  • 421 Views
  • 3 replies
  • 0 likes
  • Premium
  • 421 Views
  • 3 replies
  • 0 likes

Cancelling subscription

I'm trying to cancel my subscription and I'm having difficulty I've followed the instructions can anyone help please?

  • Casual Listener
  • I'm trying to cancel my subscription and I'm having difficulty I've followed the instructions can anyone help please?
  • Maxim
  • Spotify Star
  • 371 Views
  • 7 replies
  • 0 likes
  • 371 Views
  • 7 replies
  • 0 likes

Solved!! Problem changing country on profile

Hello everyone, I have moved from Spain to UK, and Spotify player told me I should update my profile in order to continue listening music. However, when attempting to change the country to UK on my profile, a message appearst: Sorry, Spotify is not a...

  • Casual Listener
  •   Hello everyone,   I have moved from Spain to UK, and Spotify player told me I should update my profile in order to continue listening music. However, when attempting to change the c...
  • PatriciaJen
  • Newbie
  • 4684 Views
  • 9 replies
  • 1 likes
  • Account
  • 4684 Views
  • 9 replies
  • 1 likes

Solved!! Family membership problems

Hi.My mum has a premium family account and she is paying for it from a UK bank account. I live in holland with her and for some reason my account can not be added to the premium family membership. However my account is based from the netherlands, and...

  • Newbie
  • Hi. My mum has a premium family account and she is paying for it from a UK bank account. I live in holland with her and for some reason my account can not be added to the premium family membership. ...
  • crematedman
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Premium not working

Sooo I purchased premium and it will not allow me to access it on the app. I am very displeased and considering cancelling my subscription. How the heck do I get this resolved?

  • Newbie
  • Sooo I purchased premium and it will not allow me to access it on the app. I am very displeased and considering cancelling my subscription. How the heck do I get this resolved?
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Premium on the wrong Spotify account

I forgot I had 2 Spotify accounts, and the one I use is connected to Facebook. I got Spotify premium today but it went to my old Spotify account by accident. How do I switch it without getting charged for a second time?

  • Visitor
  • I forgot I had 2 Spotify accounts, and the one I use is connected to Facebook. I got Spotify premium today but it went to my old Spotify account by accident. How do I switch it without getting charge...
  • ErickRGuetta
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 114 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled my sub, still got charged.

So, I recently canceled my sub, since I can't afford it right now, just saw that I still got charged for it, how do I get in contact with the right persons? I want my money back, not paying for something that I havent signed for. Also on another note...

  • Casual Listener
  • So, I recently canceled my sub, since I can't afford it right now, just saw that I still got charged for it, how do I get in contact with the right persons? I want my money back, not paying for somet...
  • Lyannx3
  • Casual Listener
  • 421 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 421 Views
  • 4 replies
  • 0 likes

facebook account deactivated want to transfer playlist

i need help transfering all of my music and subscription from my premium spotify facebook account to my new spotify acount

  • Newbie
  • i need help transfering all of my music and subscription from my premium spotify facebook account to my new spotify acount
  • OptimuzKrice
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

"You do not have a Spotify account connected to your Facebook account."

Web player just shakes it's log in screen... But, So it should be all good, Thank for the help.

  • Regular
  •   Web player just shakes it's log in screen...     But,     So it should be all good,   Thank for the help.    
  • wesleycaribe
  • Newbie
  • 2454 Views
  • 6 replies
  • 0 likes
  • 2454 Views
  • 6 replies
  • 0 likes

Over charged.

I was charged normal pricing instead of student..also i'd like to cancel my subscription. So if you can refund me the full $10.69, itd be appreciated.

  • Casual Listener
  • I was charged normal pricing instead of student..also i'd like to cancel my subscription. So if you can refund me the full $10.69, itd be appreciated.
  • Smo0ve2o1
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes

hello

sdfsdf

  • Casual Listener
  • sdfsdf
  • kassieavison
  • Newbie
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
  • 138 Views
  • 1 replies
  • 0 likes

Remove Upgrade button

Hi there, I've been on Spotify Unlimited for quite a while now. The children are getting older and wanting to select the music they want to hear. I don't want them to click on "Update to Premium" though. Can I disable that annoying button? regards

  • Newbie
  • Hi there,   I've been on Spotify Unlimited for quite a while now. The children are getting older and wanting to select the music they want to hear. I don't want them to click on "Update to Pre...
  • LordRollin
  • Community Legend
  • 1686 Views
  • 1 replies
  • 0 likes
  • 1686 Views
  • 1 replies
  • 0 likes

Student account

I had to cancel my account as spotify would not let me add a new payment through pay pal. Now i am trying to set a new card payment up and it wont allow me. I then tried to pay through pay pal and i could only pay full price

  • Casual Listener
  • I had to cancel my account as spotify would not let me add a new payment through pay pal. Now i am trying to set a new card payment up and it wont allow me. I then tried to pay through pay pal and i ...
  • LordRollin
  • Community Legend
  • 409 Views
  • 6 replies
  • 0 likes
  • 409 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify wont connect to ps4

My spotify is connect on my phone via my facebook account so I know my email and password, yet when I try to log in on the PS4, it either goes straight back to the log in screen when i try to sign in via facebook, or says my username or password is i...

  • Newbie
  • My spotify is connect on my phone via my facebook account so I know my email and password, yet when I try to log in on the PS4, it either goes straight back to the log in screen when i try to sign in...
  • Sophia
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! 7 days premium instead of 30?

Hi, I would like to use Spotify premium, but first I want to try it. I have seen everywhere all over Spotify's website, that I have 30 days of premium, but after starting the premium period, it sais I have only 7.I'm not very happy about it, is there...

  • Casual Listener
  • Hi,   I would like to use Spotify premium, but first I want to try it.    I have seen everywhere all over Spotify's website, that I have 30 days of premium, but after starting the ...
  • crematedman
  • Community Legend
  • 497 Views
  • 3 replies
  • 0 likes
  • 497 Views
  • 3 replies
  • 0 likes