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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75767 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93189 Views
9 replies
2 likes
I just got a new phone and when I log in through my fb none of my play list come up and It says I don't have premium anymore?? Someone please help
I just got a new phone and when I log in through my fb none of my play list come up and It says I don't have premium anymore?? Someone please help
Not applicable
299 Views
1 replies
0 likes
I signed up for the free trial on my phone, and I want to cancel it but when i go on Spotify on my PC (yes I am on the right account) when i click on subscriptions it says "try premium for 30 days" and doesn't state that I am already paying and am a ...
I signed up for the free trial on my phone, and I want to cancel it but when i go on Spotify on my PC (yes I am on the right account) when i click on subscriptions it says "try premium for 30 days" a...
Newbie
320 Views
1 replies
0 likes
I'm a student and signed up for the Premium membership with my student discount. I was approved, entered my payment info, and have a receipt. However, my account didn't upgrade and is still prompting me to do so. I tried logging out and back in, and ...
I'm a student and signed up for the Premium membership with my student discount. I was approved, entered my payment info, and have a receipt. However, my account didn't upgrade and is still prompting...
Not applicable
317 Views
2 replies
0 likes
I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription
I have a premium subscribtion for a while and all of a sudden it's saying I have a free subscription
Spotify Star
493 Views
5 replies
0 likes
Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess
Hey, I was wondering if you are able to cancel my subscription and put the 10 dollars back on my card because today I was billed and I tried unsubscribing quit a few times and it didn't work I guess
Spotify Star
243 Views
1 replies
0 likes
I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ads! I want my money back now! I am filing a grievanc...
I cancelled my premium account (it was **bleep**!) on or around August 29th however as of today I was charged for Premium again! And to make matters worse I got charged for Premium PLUS am getting ad...
Spotify Star
221 Views
1 replies
0 likes
Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que free, agora eu tentei fazer o update porém o spoti...
Eu tinha uma conta antiga no email gustavo@infratecnica.com.br, porém não conseguia conectar com o facebook, essa conta era premium. Como eu queria conectar com o facebook eu criei uma nova conta que...
Spotify Star
403 Views
1 replies
0 likes
Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on my new account even though I have already cancelle...
Hi so I have been using my student discount for almost a year (i think) now and I have recently made a new account, I'm currantly on the 30 days free contract but I can not get my student discount on...
Spotify Star
372 Views
1 replies
0 likes
Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are other services that will take my money. Farewell Spo...
Spotify has suspended my premium account because it says there'a a problem with my card. There is not a problem with my card. I've tried a second card and get the same message. Shame, but there are o...
Spotify Star
270 Views
1 replies
0 likes
Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de país estando como Brasil. Pelo mesmo motivo, não consi...
Fiz minha inscrição no aplicativo enquanto estava de viagem para os USA. No entanto, moro no Brasil e ao tentar editar perfil para o CEP brasileiro, ele coloca como CEP invalido, mesmo a opção de paí...
Spotify Star
543 Views
1 replies
0 likes
Bom dia,Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium.O que devo fazer?
Bom dia, Já foi confirmado o meu pagamento por boleto, mas não consigo ainda o acesso premium. O que devo fazer?
Newbie
1149 Views
7 replies
0 likes
Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my password, but I don't know if this will have them re-logi...
Devices that are not mine (Two PS4s) have appeared under devices available for my Spotify Premium account and I don't own a PS4. I fear my account might be shared and I have already changed my passwo...
Casual Listener
478 Views
2 replies
0 likes
Cannot redeem gift code. Please advise what to do next????
Cannot redeem gift code. Please advise what to do next????
Casual Listener
334 Views
2 replies
0 likes
I signed up to Spotify Premium as part of the Free Chromecast deal. I received my voucher code. Tried to use it in the Google Store: error, this voucher code has already been redeemed. Now I know that I haven't redeemed a code yet unless I did it in ...
I signed up to Spotify Premium as part of the Free Chromecast deal. I received my voucher code. Tried to use it in the Google Store: error, this voucher code has already been redeemed....
Casual Listener
545 Views
4 replies
0 likes
I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premium. I contacted the support staff, who said they ca...
I tried to cancel my Spotify Premium account weeks ago. I followed the prompt several times, and even got the page saying that I was done and free to go back anytime. However, my account stayed Premi...
Newbie
1094 Views
5 replies
0 likes
On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attached Screen Print. Any help?No content in Spotify
On my PC i haven't updated Spotify for a while. Now I did, and there is No content and almost all menu items are gone? I tried to uninstall and reinstall but same result, on windows 7 PC. See attache...
Roadie
384 Views
2 replies
0 likes
Hi,I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here.I myself have a Dutch premium spotify account using it between Spain and Netherlands. Now in...
Hi, I have sent multiple questions trough email and altough the message says all questions get answered it doesn't seem like mine gets answered. I'll try here. I myself have a Dutch premium spotify...
Spotify Star
363 Views
1 replies
0 likes
Paguei o boleto bancario e recebi a confirnação de que paguei o spotify, mas ainda aparece que tenho uma assinatura free, devido a isso não consigo ouvir musicas offline nem baixar nem nada ja sai e entrei na minha conta, ja desinstalei o aplicativo ...
Paguei o boleto bancario e recebi a confirnação de que paguei o spotify, mas ainda aparece que tenho uma assinatura free, devido a isso não consigo ouvir musicas offline nem baixar nem nada ja sai e ...
Spotify Star
1283 Views
1 replies
1 likes
Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But thats all it did. Spotify on my iOS device, and my Des...
Today, I decided to log out of all my devices for security purposes. Spotify has a button on the Account page that does just that. After pressing it, it logged me out of my current session. - But tha...
Casual Listener
431 Views
2 replies
0 likes
Hello everyone While I was staying in US, I discovered new artist who I loved. Now, when I came back to Poland the playlist is not available anymore. I have a premmium account. Is there any trick to listen to it again?
Hello everyone While I was staying in US, I discovered new artist who I loved. Now, when I came back to Poland the playlist is not available anymore. I have a premmium account. Is there any ...
Spotify Star
372 Views
1 replies
0 likes
