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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80540 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654325 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734868 Views
18 replies
29 likes
I am a premium user. For some reason, my Spotify app decided to log out this morning. I have tried logging in again using my username and password, but it doesn't recognise it. I have also tried requesting a password reminder, but nothing gets e-mail...
I am a premium user. For some reason, my Spotify app decided to log out this morning. I have tried logging in again using my username and password, but it doesn't recognise it. I have also tried requ...
Spotify Star
287 Views
1 replies
0 likes
I know how you have to renew the student discount after twelve months (which I did), but I got a $9.99 charge instead of the $4.99 one.
I know how you have to renew the student discount after twelve months (which I did), but I got a $9.99 charge instead of the $4.99 one.
Community Legend
231 Views
2 replies
0 likes
Morning I went to Spotify this morning and it came up woth error code 408 out of no where. I don't like signing in with Facebook and never have. I have been using spotify free for 2/3 years now maybe more and never had this problem before, and I have...
Morning I went to Spotify this morning and it came up woth error code 408 out of no where. I don't like signing in with Facebook and never have. I have been using spotify free for 2/3 years now maybe...
Community Legend
623 Views
4 replies
0 likes
I signed up to spotify and had 30 days free trial, I got it and canceled the premium/free trial a couple of days after, I was told via message/popup I shall still get my 30 days free trial even if I did cancel. As I assume everyone who did that would...
I signed up to spotify and had 30 days free trial, I got it and canceled the premium/free trial a couple of days after, I was told via message/popup I shall still get my 30 days free trial even if I ...
Spotify Legend
248 Views
1 replies
0 likes
I make payments on a regular basis on the internet, but spotify is the only place where the payment is not getting accepted. I keep getting the following message when trying to make a payment:Si è verificato un problema con la tua carta di credito o ...
I make payments on a regular basis on the internet, but spotify is the only place where the payment is not getting accepted. I keep getting the following message when trying to make a payment: ...
Spotify Legend
280 Views
1 replies
0 likes
Hi all, I've received an email from Paypal saying that a payment was authorized to Spotify (the monthly fee). But in Spotify it says that I need to renew my payment details, because apparently the payment has failed. Nevertheless the money is authori...
Hi all, I've received an email from Paypal saying that a payment was authorized to Spotify (the monthly fee). But in Spotify it says that I need to renew my payment details, because apparent...
Spotify Legend
300 Views
1 replies
0 likes
When im signing up to spotify family i put random names on streets for security and now i can't remember them and add new members to family. How can i find the names?
When im signing up to spotify family i put random names on streets for security and now i can't remember them and add new members to family. How can i find the names?
Newbie
4977 Views
2 replies
0 likes
Hello, I have linked my PayPal account to Spotify, and I had Spotify Premium. I didn't have any money on PayPal and my Premium had run out, so I wanted to cancel my subscription before money came in to my account. I canceled it, but later on it still...
Hello, I have linked my PayPal account to Spotify, and I had Spotify Premium. I didn't have any money on PayPal and my Premium had run out, so I wanted to cancel my subscription before money...
Spotify Legend
200 Views
1 replies
0 likes
I’m logged in with my account name on receipt, but my page is listing my account as: Spotify FreeWhy is this, and will I get into trouble when upgrading to “Premium for Family”
I’m logged in with my account name on receipt, but my page is listing my account as: Spotify Free Why is this, and will I get into trouble when upgrading to “Premium for Family”
Spotify Legend
293 Views
1 replies
0 likes
Hi My daughter has a premium account.Now I have made a family account, and have invited her. My question is. Will her account automaticly be deleted, when she joins my family account? I dont want to pay for both a regular premium and a family premium...
Hi My daughter has a premium account. Now I have made a family account, and have invited her. My question is. Will her account automaticly be deleted, when she joins my family acco...
Casual Listener
226 Views
2 replies
0 likes
Hi there- I am being charged for premium subscription twice per month since at least January 2016. Can you please check this out. My account is akkeohane. Thanks.
Hi there- I am being charged for premium subscription twice per month since at least January 2016. Can you please check this out. My account is akkeohane. Thanks.
Spotify Legend
200 Views
1 replies
0 likes
My e-mail has changed. I forgot my password and when i try to change my password the link goes to my old e-mail. Please help
My e-mail has changed. I forgot my password and when i try to change my password the link goes to my old e-mail. Please help 😞
Spotify Legend
178 Views
1 replies
0 likes
I got the .99p deal in england whilst i was living there and spotify has continued to charge me after the 99p deal has expired even though i believe i didnt ask to continue paying and now my paypal is overdrawn i would like to have the charges revert...
I got the .99p deal in england whilst i was living there and spotify has continued to charge me after the 99p deal has expired even though i believe i didnt ask to continue paying and now my paypal i...
Spotify Legend
385 Views
3 replies
0 likes
Ive been trying for almost a month now to purchase spotify premium and I have already email the spotify service team, and they havent given a solution to my issue. However, everytime I try to enter in my credit card info the message "Oops, seems your...
Ive been trying for almost a month now to purchase spotify premium and I have already email the spotify service team, and they havent given a solution to my issue. However, everytime I try to enter i...
Casual Listener
455 Views
6 replies
0 likes
I literally can't log in. If its the password is wrong I can't send the change password email, it says there are problems and won't work. I can't cancel my subscription because the password wont work. I can't even play music because it won't log in.
I literally can't log in. If its the password is wrong I can't send the change password email, it says there are problems and won't work. I can't cancel my subscription because the password wont work...
Spotify Legend
178 Views
1 replies
0 likes
I tried to chnage countries on a family account. As my childern accounts are in a different country to me. I chnaged my country to match theirs per the instruction given. My profile still list me in the orginal country though I am charged in the new ...
I tried to chnage countries on a family account. As my childern accounts are in a different country to me. I chnaged my country to match theirs per the instruction given. My profile...
Spotify Legend
173 Views
1 replies
0 likes
I am currently paying for Spotify premium, my new phone plan comes with free Spotify. They are telling me I have to unsubscribe from my current account and resubscribe to the new free account through Vodafone. Will I lose all my downloaded music?
I am currently paying for Spotify premium, my new phone plan comes with free Spotify. They are telling me I have to unsubscribe from my current account and resubscribe to the new free account through...
Spotify Star
194 Views
1 replies
0 likes
I am trying to log in via Facebook and there seem to be an issue with it.Below are the steps:-1. I clicked on either log in or sign up in my iPhone spotify app2. Clicked on Log in/Sign up via Facebook button. This leads me to a page that requires me ...
I am trying to log in via Facebook and there seem to be an issue with it. Below are the steps:- 1. I clicked on either log in or sign up in my iPhone spotify app 2. Clicked on Log in/Sign up...
Newbie
580 Views
3 replies
1 likes
It's saying i need to renew my subscription online... but there is nowhere to do this that i can see. What's the deal? why cant i just keep paying like normal?
It's saying i need to renew my subscription online... but there is nowhere to do this that i can see. What's the deal? why cant i just keep paying like normal?
Spotify Legend
206 Views
1 replies
0 likes
I can't find anywhere on the app that will allow me to renew my premium
I can't find anywhere on the app that will allow me to renew my premium
Spotify Star
175 Views
1 replies
0 likes
