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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 344 Views
  • 0 replies
  • 6 likes
  • Security
  • 344 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438638 Views
  • 970 replies
  • 108 likes
  • Account
  • 438638 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194746 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194746 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106635 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106635 Views
  • 70 replies
  • 11 likes

Someone Using my Account AND She changed the email AND password

So I can log in through Facebook, and it is still MY usename, but someone has somehow edited both the passwork and contact email. So I cannot reset the passwork, becuase the reset link gets sent to the email account, and I can't reset the email accou...

  • Casual Listener
  • So I can log in through Facebook, and it is still MY usename, but someone has somehow edited both the passwork and contact email. So I cannot reset the passwork, becuase the reset link gets sent to t...
  • mshannahj
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

My account won't reset after payment

My account had canceled due to lack of payment but I just paid it and it's still showing an error message when i go to log in. It won't even let me put my info in, it just asks me if I want to downgrade. Help!

  • Visitor
  • My account had canceled due to lack of payment but I just paid it and it's still showing an error message when i go to log in. It won't even let me put my info in, it just asks me if I want to downgr...
  • Taylor
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Account has been disabled

Hi, A couple of weeks ago i took a free month of spotify premium, just to try it out. I really liked it but it was to expensive for the amount i used it. So i cancelled my subscription. After two weeks i logged in to my bank account and saw that they...

  • Newbie
  • Hi,   A couple of weeks ago i took a free month of spotify premium, just to try it out. I really liked it but it was to expensive for the amount i used it. So i cancelled my subscription. Afte...
  • Taylor
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Paid for the subscription and I'm still on free

And before you ask, I have logged out and in again and even deleted the app and re-downloaded.My subscription ran out a few days ago so I suffered a while before I went to Manage subscriptions in the iTunes app and selected 1 month. It was 14.99 and ...

  • Newbie
  • And before you ask, I have logged out and in again and even deleted the app and re-downloaded. My subscription ran out a few days ago so I suffered a while before I went to Manage subscriptions in...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Mixed up artists

I've seen this issue raised mutliple times before and no response has ever been given, but it's fairly annoying at the moment so I'm going to raise it again. Maybe Spotify should create and actual function to address this rather than just letting peo...

  • Newbie
  • I've seen this issue raised mutliple times before and no response has ever been given, but it's fairly annoying at the moment so I'm going to raise it again.  Maybe Spotify should create and act...
  • djstreetsmart
  • Newbie
  • 169 Views
  • 1 replies
  • 0 likes
  • Other
  • 169 Views
  • 1 replies
  • 0 likes

change to user and password instead of face book

Hello, I actually login via facebook and want to switch to user and password. will drop FB. I have a sponsored premium account from my cell phone compagnyHow can i do that?

  • Newbie
  • Hello,   I  actually login via facebook and want to switch to user and password. will drop FB. I have a sponsored premium account from my cell phone compagny How can i do that?
  • Maxim
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • Login
  • 357 Views
  • 1 replies
  • 0 likes

Cant cancel my premium subscription !! Urgent help needed

I want to cancel my premium subscription as I dont use it much. However, whenever I try to do it on Spotify website on the verification page it says my password is incorrect! I tried to reset the password 3 - 4 times but everytime even with the new p...

  • Newbie
  • I want to cancel my premium subscription as I dont use it much. However, whenever I try to do it on Spotify website on the verification page it says my password is incorrect! I tried to reset the pas...
  • Annaren
  • Newbie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Upgraded to Spotify Premiun with Student discount and it's not working

Recently upgraded to Spotify premium with the student discount but it isn't working on my Mac or iPhone. I have tried logging out and restarting multiple times and even uninstalled app on iPhone and re logged in. My bank account statement shows the c...

  • Newbie
  • Recently upgraded to Spotify premium with the student discount but it isn't working on my Mac or iPhone. I have tried logging out and restarting multiple times and even uninstalled app on iPhone and ...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium
  • 167 Views
  • 1 replies
  • 0 likes

Billed for Premium but Unable to Access. Problems Cancelling!

I want to cancel my Premium service which I have been paying for but never had. If I go into my account it tells me I am still on the free service but I'm having $12 per month deducted from my credit card! I've been in touch with Spotify to request c...

  • Newbie
  • I want to cancel my Premium service which I have been paying for but never had. If I go into my account it tells me I am still on the free service but I'm having $12 per month deducted from my credit...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Trying to change country

Hello there, I'm trying to change my country, as I moved, at my account profile and I'm not being able to do it, would you guys help me?

  • Newbie
  • Hello there, I'm trying to change my country, as I moved, at my account profile and I'm not being able to do it, would you guys help me?
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

PREMIUM NON FUNZIONA

Ho fatto il passaggio a Premium con Vodafone ma l'account mi è rimasto Free. Cosa devo fare?

  • Newbie
  • Ho fatto il passaggio a Premium con Vodafone ma l'account mi è rimasto Free. Cosa devo fare?
  • user-removed
  • Not applicable
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! SPOTIFY Globe Subscription

Hi, I have cancelled my subscription from globe since I want to purchase the premium service directly from spotify. But every time I try to purchase the premium service through your website I'm getting this message that I have to call Globe telecom. ...

  • Casual Listener
  • Hi,   I have cancelled my subscription from globe since I want to purchase the premium service directly from spotify. But every time I try to purchase the premium service through your website ...
  • eloi_sm
  • Newbie
  • 1077 Views
  • 4 replies
  • 0 likes
  • 1077 Views
  • 4 replies
  • 0 likes

Spotify and Spark Telecom plan

Hi. I already have a spotify premium account. Telecom / SPARK have just included Spotify in my phone plan. Do I now need to cancel my spotify account to cancel be automatic direct debit account . What do I do?

  • Casual Listener
  • Hi.   I already have a spotify premium account. Telecom / SPARK have just included Spotify in my phone plan. Do I now need to cancel my spotify account to cancel be automatic direct debit acco...
  • Hannahcross1
  • Casual Listener
  • 482 Views
  • 2 replies
  • 0 likes
  • 482 Views
  • 2 replies
  • 0 likes

Was charged for premium but don't have

Was emailed a receipt saying that I was charged on my credit card for the monthly subscription, I however do not have premium but was still charged. I logged out and logged back in a few times still no change

  • Newbie
  • Was emailed a receipt saying that I was charged on my credit card for the monthly subscription, I however do not have premium but was still charged. I logged out and logged back in a few times still ...
  • osornios
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Me siguen cobrando spotify premium

Hola, El detectado en mi Tarjeta de Crédito Que Hace Bastante Tiempo de sí Me Esta cobrando el servicio premium de Spotify, y El me metido en las cuentas y en Que Tengo Ninguna este Activado.Como Puedo Averiguar Cuenta De que es? Y cancelarlo Como po...

  • Newbie
  • Hola, El detectado en mi Tarjeta de Crédito Que Hace Bastante Tiempo de sí Me Esta cobrando el servicio premium de Spotify, y El me metido en las cuentas y en Que Tengo Ninguna este Activado. Como P...
  • osornios
  • Spotify Star
  • 1083 Views
  • 3 replies
  • 0 likes
  • Account
  • 1083 Views
  • 3 replies
  • 0 likes

Theft by debit

I have only ever consented to a free account, my account shows as free, yet I have noticed that I am being charged an amount of 11.95 per month without approval. Contact me immediately to rectify this please. My bank and consumer affairs have request...

  • Visitor
  • I have only ever consented to a free account, my account shows as free, yet I have noticed that I am being charged an amount of 11.95 per month without approval. Contact me immediately to rectify thi...
  • osornios
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

I can't log in to Spotify Premium on my desktop computer.

I already have Spotify Premium and have been using it on my phone. Now I'm trying to log in to Spotify on my desktop. When I try to reset the password, I get an error message saying "Email address is not associated with an active Spotify account". An...

  • Newbie
  • I already have Spotify Premium and have been using it on my phone. Now I'm trying to log in to Spotify on my desktop. When I try to reset the password, I get an error message saying "Email address is...
  • elizabeth_strah
  • Newbie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

[Connect] Why don't U give an individual what their paying for "PREMIUM"?

I've been getting charged a monthly fee for 3 months, and when I try to utilize some features, I get an upgrade to Premium notice.. So, My ideal suggestion to U guys is, Why not do what Ur getting paided for??

  • Casual Listener
  • I've been getting charged a monthly fee for 3 months, and when I try to utilize some features, I get an upgrade to Premium notice.. So, My ideal suggestion to U guys is, Why not do what Ur getting pa...
  • osornios
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • Connect
  • 414 Views
  • 1 replies
  • 0 likes

Pay for Premium, Status is showing as Free, Unable to access or edit account

I pay for premium but my account has reverted to free. I have now been charged for two months but have not been receiving the premium service. I can not edit or cancel any details of my account because it shows as free and I can't access it. Please c...

  • Casual Listener
  • I pay for premium but my account has reverted to free.  I have now been charged for two months but have not been receiving the premium service.  I can not edit or cancel any details of my a...
  • osornios
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes