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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 156765 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 156765 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10621 Views
  • 3 replies
  • 10 likes
  • Security
  • 10621 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507098 Views
  • 985 replies
  • 112 likes
  • Account
  • 507098 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124502 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124502 Views
  • 74 replies
  • 12 likes

I have just paid and dont have service

Does anyone can help me? Please, i tried to change my Account to family and Spotify made me paid twice but i cant log in on the App, i can in the web but IT continúe saying that im on the Spotify free

  • Casual Listener
  • Does anyone can help me? Please, i tried to change my Account to family and Spotify made me paid twice but i cant log in on the App, i can in the web but IT continúe saying that im on the Spotify free
  • KatesHere
  • Community Legend
  • 180 Views
  • 3 replies
  • 0 likes
  • 180 Views
  • 3 replies
  • 0 likes

Solved!! Changed my e-mail on Facebook but it's not changing on my Spotify account?

Hey everyone!My Spotify account is quite old and I created it with my Facebook account and therefore it also uses my e-mail set for Facebook.Yesterday, I had to create a password for my Spotify account in order to log into my device, problem is, it s...

  • Casual Listener
  • Hey everyone! My Spotify account is quite old and I created it with my Facebook account and therefore it also uses my e-mail set for Facebook. Yesterday, I had to create a password for my Spotify a...
  • R0tciv
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Can not delete subscription

The app says I have premium and I have been being charge for over 2 years. When I go to the website and sign in it says I do not have premium and will not allow me to unsubscribe.

  • Newbie
  • The app says I have premium and I have been being charge for over 2 years. When I go to the website and sign in it says I do not have premium and will not allow me to unsubscribe.
  • deg51556
  • Casual Listener
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account was disabled...

How to I get my account back? My account was disabled because I cancelled the card associated with my paypal. I lost all of my music and playlists and I've had this account for a while I have no idea why they would disable it completely without conta...

  • Newbie
  • How to I get my account back? My account was disabled because I cancelled the card associated with my paypal. I lost all of my music and playlists and I've had this account for a while I have no idea...
  • Jaxson
  • Newbie
  • 262 Views
  • 3 replies
  • 0 likes
  • 262 Views
  • 3 replies
  • 0 likes

My account

Y is it that Spotify does not have a number too talk to a rep?

  • Casual Listener
  • Y is it that Spotify does not have a number too talk to a rep?
  • Sammyj09131992
  • Casual Listener
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Hello

Some how I have 2 accounts and didn't realize it. I just got charged for one of the accounts and I canceled it now how do I get my refund???

  • Visitor
  • Some how I have 2 accounts and didn't realize it. I just got charged for one of the accounts and I canceled it now how do I get my refund???
  • KatesHere
  • Community Legend
  • 225 Views
  • 5 replies
  • 0 likes
  • 225 Views
  • 5 replies
  • 0 likes

Music limit

I have no more room in my library. Please...pleassseeeee can you increase the limit cause this is brutal. Ive paid for premium for 4 years, spotify has been my music source of choice but if i cant add anything new it looses a lot of appeal. Please ju...

  • Newbie
  • I have no more room in my library. Please...pleassseeeee can you increase the limit cause this is brutal. Ive paid for premium for 4 years, spotify has been my music source of choice but if i cant ad...
  • KatesHere
  • Community Legend
  • 149 Views
  • 1 replies
  • 1 likes
  • 149 Views
  • 1 replies
  • 1 likes

HELP!!! -- Premium account closed while overseas!!!

I had an Australian Spotify premium account, it was cancelled after 14 days of being in Canada.I tried to change my country to Canada and pay, but couldn't pay without a Canadian bank account.Then tried to change my country back to Australia and I ca...

  • Casual Listener
  • I had an Australian Spotify premium account, it was cancelled after 14 days of being in Canada. I tried to change my country to Canada and pay, but couldn't pay without a Canadian bank account. The...
  • KokoBibi
  • Casual Listener
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Rejected Payment

Recevied an e-mail today from Spotify to inform me that my usual monthly subscription payment has been unsuccessful (have been a member for some time now and this is the 1st time this has happened). Consequently, my Premium status has been paused. I ...

  • Newbie
  • Recevied an e-mail today from Spotify to inform me that my usual monthly subscription payment has been unsuccessful (have been a member for some time now and this is the 1st time this has happened). ...
  • EthanS1
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 266 Views
  • 1 replies
  • 0 likes

Solved!! Students discount

HiWill i lose my playlists and songs if I cancelled my premium suscription and subscribed again but using the students discount?Thanks

  • Newbie
  • Hi Will i lose my playlists and songs if I cancelled my premium suscription and subscribed again but using the students discount? Thanks
  • EthanS1
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't upgrade Spotify account

I'm running into an issue with trying to upgrade my account to premium. 1) https://www.spotify.com/au/get-spotify/go/premium/ 2) Click Confirm Purchase 3) Redirects to Facebook for password confirmation 4) Redirects back to https://www.spotify.com/au...

  • Casual Listener
  • I'm running into an issue with trying to upgrade my account to premium. 1) https://www.spotify.com/au/get-spotify/go/premium/ 2) Click Confirm Purchase 3) Redirects to Facebook for password confirmat...
  • MaryS
  • Roadie
  • 271 Views
  • 4 replies
  • 0 likes
  • 271 Views
  • 4 replies
  • 0 likes

changing country

hi, i have changed my credit card to a UK card but the subscription country has not changed to UK. how do i do that? thank you

  • Newbie
  • hi, i have changed my credit card to a UK card but the subscription country has not changed to UK. how do i do that? thank you  
  • EthanS1
  • Community Legend
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Can I cancel Rockstar..?

I answered all the questions for becoming a Rocstar Member, because I thought you needed to do that to ask and answer questions..But now I really want to cancel it..Is there any way I can do that? Sent a email to Spotify or what can I do?

  • Casual Listener
  • I answered all the questions for becoming a Rocstar Member, because I thought you needed to do that to ask and answer questions..But now I really want to cancel it..Is there any way I can do that? Se...
  • Jordi
  • Community Legend
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes

Spotify for family

Hello everyone! i've just changed my premium spotify account into a spotify for family account, and I just signed in and invited my family members, however, when they clicked on the link in the e-mail, spotify told them that they couldn't log in beca...

  • Casual Listener
  • Hello everyone!   i've just changed my premium spotify account into a spotify for family account, and I just signed in and invited my family members, however, when they clicked on the link in ...
  • Maxim
  • Spotify Star
  • 328 Views
  • 3 replies
  • 0 likes
  • 328 Views
  • 3 replies
  • 0 likes

Spotify Premium not working

Hi,I have Spotify premium. Two months ago my credit card was stolen so I changed it. I received an email at the beginning of the month saying there were some issues with the payment. I went into my App Store and updated my credit card details. Everyt...

  • Newbie
  • Hi, I have Spotify premium. Two months ago my credit card was stolen so I changed it. I received an email at the beginning of the month saying there were some issues with the payment. I went into my...
  • EthanS1
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Premium
  • 216 Views
  • 1 replies
  • 0 likes

Solved!! Getting double charged

Shame on me for not calling it out and not having a backbone earlier, but I'm disgusted that I'm getting ripped off. Granted, I use spotify a lot and I've already emailed to complain and will be terminating my bank account because Spotify owes me 150...

  • Regular
  • Shame on me for not calling it out and not having a backbone earlier, but I'm disgusted that I'm getting ripped off. Granted, I use spotify a lot and I've already emailed to complain and will be term...
  • Davidtopov
  • Newbie
  • 1374 Views
  • 14 replies
  • 2 likes
  • Account
    Premium
  • 1374 Views
  • 14 replies
  • 2 likes

Superuser Contribution Change of country hasn't been accepted

Hey, I've ust upgraded to Spotify Premium Family, and in so doing changed my country from Ireland to UK. However when I've gone to add family members they haven't been able to access it, due to being in the wrong country. I go back and look at my acc...

  • Casual Listener
  • Hey,   I've ust upgraded to Spotify Premium Family, and in so doing changed my country from Ireland to UK. However when I've gone to add family members they haven't been able to access it, due...
  • MaryS
  • Roadie
  • 208 Views
  • 3 replies
  • 0 likes
  • 208 Views
  • 3 replies
  • 0 likes

Superuser Contribution My membership has been canceled ?

My membership has been canceled, without my knowledge. My mail address: ****************. And I can't get in my account now ! What should I do ? Btw I'm writing from my friend's account for not being in my account. "spotify:user:ekinberkbozkurt"

  • Newbie
  • My membership has been canceled, without my knowledge. My mail address: ****************. And I can't get in my account now ! What should I do ? Btw I'm writing from my friend's accoun...
  • MaryS
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

inloggen family lukt niet

het lukt niet om in te loggen bij spotify family alleen de beheerder doet het

  • Newbie
  • het lukt niet om in te loggen bij spotify family alleen de beheerder doet het
  • Hubo
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Login
  • 297 Views
  • 1 replies
  • 0 likes