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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
80452 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
101174 Views
9 replies
2 likes
Hello. I have changed my subscrition this morning. My wife cant connect with hist app (she wants to use spotify in his smartphone). A "subcuenta" cant use the app? is only for the windows version?
Hello. I have changed my subscrition this morning. My wife cant connect with hist app (she wants to use spotify in his smartphone). A "subcuenta" cant use the app? is only ...
Spotify Star
246 Views
1 replies
0 likes
I've had spotify premium for three months, but after that I didn't know how to quit it. So I had to pay 9,99 and I still didn't know how to stop it, so I thougt that if I cancelled the payment it would automatically go back to free. Well it didn't an...
I've had spotify premium for three months, but after that I didn't know how to quit it. So I had to pay 9,99 and I still didn't know how to stop it, so I thougt that if I cancelled the payment it wou...
Spotify Star
1195 Views
1 replies
0 likes
My Premium Spotify account logged out and has given me the error 404 message when I try to log in for 1 week. Now, it will not allow me to re-upload the app and it's telling me my Facebook credentials aren't correct. I am extremely frustrated and I w...
My Premium Spotify account logged out and has given me the error 404 message when I try to log in for 1 week. Now, it will not allow me to re-upload the app and it's telling me my Facebook credential...
Spotify Star
253 Views
1 replies
0 likes
NOTE: This is not about the Spotify account I used to post this, but a secondary one I'm locked out of. You can't even use the community without being abel to log in?!?!I stupidly connected my Spotify premium account to a Facebook profile that requir...
NOTE: This is not about the Spotify account I used to post this, but a secondary one I'm locked out of. You can't even use the community without being abel to log in?!?! I stupidly connected my Sp...
Spotify Star
2013 Views
3 replies
0 likes
A staff member who is no longer with our company created a user name and password and the company credit card is used to pay the premium. How do I contact spotify to change all contact information? Thank you
A staff member who is no longer with our company created a user name and password and the company credit card is used to pay the premium. How do I contact spotify to change all contact informat...
Spotify Star
291 Views
1 replies
0 likes
If the year long subscription is paid upfront, is there a discount?
If the year long subscription is paid upfront, is there a discount?
Spotify Star
5749 Views
1 replies
0 likes
Hi all, So I have been trying for the past few days to get the e-mail link to set my device password (I have a Facebook linked account, but want to use Spotify on my Onkyo receiver, which doesn't accept the Facebook login). I sent an e-mail to Spotif...
Hi all, So I have been trying for the past few days to get the e-mail link to set my device password (I have a Facebook linked account, but want to use Spotify on my Onkyo receiver, which do...
Newbie
310 Views
1 replies
0 likes
Please help me! So was on the 99 cents three months trial and last month i suddenly was logged out of my account. This wasnt a problem until they started charging me 11.99 and i can't even access my account. I've tried all the log in problems but it ...
Please help me! So was on the 99 cents three months trial and last month i suddenly was logged out of my account. This wasnt a problem until they started charging me 11.99 and i can't even access my ...
Not applicable
234 Views
1 replies
0 likes
I am a Grad student at Trevecca Nazerene University. Was going to upgrade from free to student. Could not verify my student status ? Please advise
I am a Grad student at Trevecca Nazerene University. Was going to upgrade from free to student. Could not verify my student status ? Please advise
Spotify Legend
340 Views
1 replies
0 likes
I remember cancelling Spotify after my 7 day trial and somehow apparently I didn't when I checked my bank account statement and was charged $10.87. Is there anyway I can get my money back into my bank account?
I remember cancelling Spotify after my 7 day trial and somehow apparently I didn't when I checked my bank account statement and was charged $10.87. Is there anyway I can get my money back into my ban...
Spotify Legend
254 Views
1 replies
0 likes
When logging into spotify.com the statement is that I only have Free account. However I've been at Premium for years (pay every month) playing from my Android device.Now I want to upgrade to Family, but don't want to end up with paying for two accoun...
When logging into spotify.com the statement is that I only have Free account. However I've been at Premium for years (pay every month) playing from my Android device. Now I want to upgrade to Family...
Spotify Legend
283 Views
1 replies
0 likes
I try to change my password so I press 'forgot password' but when the e-mail for reset comes and I click on the link, the website says "Your password reset link is not valid, or already used." I tried this a couple of times but nothing changes and I ...
I try to change my password so I press 'forgot password' but when the e-mail for reset comes and I click on the link, the website says "Your password reset link is not valid, or already used." I trie...
Spotify Legend
26564 Views
1 replies
1 likes
Hi there, I have just changed to a new Spark mobile account to get free Spotify and "supposedly" cancelled my order that I originally set up through my ITunes account. What a **bleep** regimarole to do this. Can you please confirm that this has been ...
Hi there, I have just changed to a new Spark mobile account to get free Spotify and "supposedly" cancelled my order that I originally set up through my ITunes account. What a **bleep** regim...
Spotify Legend
351 Views
1 replies
0 likes
Hola, estamos intentando activar el plan premium para al acceder con nuestra cuenta de paypal no aparece el importe y nos vuelve a la web de spotify sin activar el premium, cómo podemos activarlo?las cuenta es: chiringuitolazenia Gracias
Hola, estamos intentando activar el plan premium para al acceder con nuestra cuenta de paypal no aparece el importe y nos vuelve a la web de spotify sin activar el premium, cómo podemos activarlo? l...
Roadie
301 Views
1 replies
0 likes
Hi guys, A week ago, I ordered Spotify for Family and added 5 members to my account. But now at my account overview, it says that I'm currently on Spotify Free. At the 5th of September my bank account should've been debited by the €15, but that didn'...
Hi guys, A week ago, I ordered Spotify for Family and added 5 members to my account. But now at my account overview, it says that I'm currently on Spotify Free. At the 5th of September my ba...
Roadie
256 Views
1 replies
0 likes
My wife and I keep getting $12.99 charges from our Apple/Spotify, and when we go to our accounts, they both say we're using the "free version". We've been charged over $70.00 for this **bleep** that we never signed up for and can't get rid of. Any he...
My wife and I keep getting $12.99 charges from our Apple/Spotify, and when we go to our accounts, they both say we're using the "free version". We've been charged over $70.00 for this **bleep** that ...
Spotify Legend
267 Views
1 replies
0 likes
I'm trying to log in to the web player, using my e-mail account. I'm getting a message saying: "Your country does not match the one set in your profile." I haven't changed location, this is my desktop that I've used for more than 8 months. My profile...
I'm trying to log in to the web player, using my e-mail account. I'm getting a message saying: "Your country does not match the one set in your profile." I haven't changed location, this ...
Spotify Legend
285 Views
1 replies
0 likes
Cuando estaba contratando premium familiar le di pagar con mi tarjeta banamex, la pagina de Spotify me dice que no se hizo ningún cargo qr al parecer hubo un error con el banco y justo en ese momento me llega el mensaje del cobro a mi tarjeta. Me pue...
Cuando estaba contratando premium familiar le di pagar con mi tarjeta banamex, la pagina de Spotify me dice que no se hizo ningún cargo qr al parecer hubo un error con el banco y justo en ese momento...
Newbie
655 Views
6 replies
0 likes
My spotify app still the old one (dock menu on-side) and I know there´s a new one (dock menu on bottom) and idk why this is happening to my accout, while other accounts on my family account have the new version. Please help.
My spotify app still the old one (dock menu on-side) and I know there´s a new one (dock menu on bottom) and idk why this is happening to my accout, while other accounts on my family account have...
Roadie
260 Views
1 replies
0 likes
I requested to close my old spotify account permanently and i have a new one now. I have only one credit card and i used it for the old spotify account to activate premium. But when i want to pay for premium using the same card on my new account, it ...
I requested to close my old spotify account permanently and i have a new one now. I have only one credit card and i used it for the old spotify account to activate premium. But when i want to pa...
Roadie
330 Views
1 replies
0 likes
