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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80524 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654228 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734769 Views
18 replies
29 likes
I just upgraded from premium to premium family. Half of the playlists on my original acct now need to go to my daughters. How can I get them to her playlists so I can delete them from mine? There are alot and it would take her days to write down song...
I just upgraded from premium to premium family. Half of the playlists on my original acct now need to go to my daughters. How can I get them to her playlists so I can delete them from mine? There are...
Spotify Legend
257 Views
1 replies
0 likes
I forgot my username after being logged out on my phone, and so I used my old account with the same debit card attached to it. How to I cancel the payment for the forgotten account?
I forgot my username after being logged out on my phone, and so I used my old account with the same debit card attached to it. How to I cancel the payment for the forgotten account?
Composer
623 Views
1 replies
0 likes
Bought a subscription through vodafone last night and it's saying here it free and on Vodafone it's saying I'm subscribed. help. Went through all the trouble shooting
Bought a subscription through vodafone last night and it's saying here it free and on Vodafone it's saying I'm subscribed. help. Went through all the trouble shooting
Composer
1469 Views
9 replies
0 likes
HiI have recently purchased two gramofon devices in the hope of being able to have a real multi room experience, so that I could enjoy I my Spotify music in all rooms However to my big disappointment it turns out that Spotify doesn't support this for...
Hi I have recently purchased two gramofon devices in the hope of being able to have a real multi room experience, so that I could enjoy I my Spotify music in all rooms 😎 However to my big disappoin...
Spotify Star
285 Views
1 replies
0 likes
HeyYeah im stupid. I just sent a request to delete my account by a mistake. Is there any way to undo this
Hey Yeah im stupid. I just sent a request to delete my account by a mistake. Is there any way to undo this
Composer
365 Views
1 replies
0 likes
Is there a way to get in touch with Spotify customer service? I receive messages that my payment cannot be processed, apparently because my card is expiring soon. However the payment has been processed normally but it's a different card so the proble...
Is there a way to get in touch with Spotify customer service? I receive messages that my payment cannot be processed, apparently because my card is expiring soon. However the payment has been process...
Composer
441 Views
1 replies
0 likes
Dear Spotify, I was promised there would be no more ads with premium but every. single. time. I click "browse" my currently playing song disappears behind some pop-song-promotion? Please stop sending me ads... I'm paying not to have them.
Dear Spotify, I was promised there would be no more ads with premium but every. single. time. I click "browse" my currently playing song disappears behind some pop-song-promotion? P...
Casual Listener
378 Views
2 replies
0 likes
I live in TurkeyI'm using vodafone campaign but my membership was not active this monthI met with vodafone they direct youplease can you help me ??
I live in Turkey I'm using vodafone campaign but my membership was not active this month I met with vodafone they direct you please can you help me ??
Spotify Legend
244 Views
1 replies
0 likes
Even i try to buy a premium, at the purchasing page, the pay offer is rolling for a forever it never shows anything. help i cant buy premium
Even i try to buy a premium, at the purchasing page, the pay offer is rolling for a forever it never shows anything. help i cant buy premium 😄
Spotify Legend
274 Views
1 replies
0 likes
Hey,My premium was ran out, then i would do premium again. But i write the visa card, and then i found that my friend have been at Facebook at my phone, what Can i do, i Will cancel it And do it with my own account?Thanks
Hey, My premium was ran out, then i would do premium again. But i write the visa card, and then i found that my friend have been at Facebook at my phone, what Can i do, i Will cancel it And do it wi...
Not applicable
332 Views
1 replies
0 likes
I moved abroad and now I'm locked out of Spotify. I can't even log in to upgrade to premium. Anyone have any ideas? I was premium sucscriber and forgot to update my new credit card, so my account went to the free account and exceeded the 14 days. Now...
I moved abroad and now I'm locked out of Spotify. I can't even log in to upgrade to premium. Anyone have any ideas? I was premium sucscriber and forgot to update my new credit card, so my account wen...
Community Legend
2233 Views
4 replies
0 likes
Every time I tried to log in for over 2 weeks now, it's telling me that my user name or pass is not correct. Tried to reset Pass and when I put in my name is says it's not associated with an active account. Tried to create a new name with my old name...
Every time I tried to log in for over 2 weeks now, it's telling me that my user name or pass is not correct. Tried to reset Pass and when I put in my name is says it's not associated with an active a...
Spotify Legend
303 Views
1 replies
0 likes
Habe Spoty Family und noch 6 Gutscheine a 10€ gefunden. Werde sie gerne einlosen. wer weiß, wie ich das machen kann. Sind ja 60€, wäre sehr schade, wenn sie einfach verfallen
Habe Spoty Family und noch 6 Gutscheine a 10€ gefunden. Werde sie gerne einlosen. wer weiß, wie ich das machen kann. Sind ja 60€, wäre sehr schade, wenn sie einfach verfallen
Spotify Star
533 Views
1 replies
0 likes
Hi I can't log into my Spotify app on my iPad, either my Facebook or login is working? Any help????
Hi I can't log into my Spotify app on my iPad, either my Facebook or login is working? Any help????
Spotify Legend
227 Views
1 replies
0 likes
Spotify says either my Password or username is wrong when it try to log in to the app, but they both work when I log in on the website? I've tried changing my password, resetting my phone, deleting the app then getting again on the App Store, nothing...
Spotify says either my Password or username is wrong when it try to log in to the app, but they both work when I log in on the website? I've tried changing my password, resetting my phone, deleting t...
Spotify Legend
278 Views
1 replies
0 likes
Hi Everyone! I need an information!I've just paid my 3 months at 0.99 cent account (I can see it from my bank website), but in my pc, iPhone and iPad, I still have the free version.. I tried to reinstall the app but also the Spotify website ask me if...
Hi Everyone! I need an information! I've just paid my 3 months at 0.99 cent account (I can see it from my bank website), but in my pc, iPhone and iPad, I still have the free version.. I tried...
Spotify Legend
440 Views
1 replies
0 likes
Hi ive recently upgraded my phone with Vodafone and chosen Spotify Premium asy 2 year addon but when i go onto spotify its got my account down as a free account not premium? Can anyone help??Thanks.
Hi ive recently upgraded my phone with Vodafone and chosen Spotify Premium asy 2 year addon but when i go onto spotify its got my account down as a free account not premium? Can anyone help?? Than...
Community Legend
546 Views
5 replies
1 likes
Hi,I don't use Spotify Premium, only the basic one. Unfortunately, since I moved to another country I can't login because 14 days passed away and now I can't change my country in my profil. How can I solve this issue?Thankk you for your suggestions, ...
Hi, I don't use Spotify Premium, only the basic one. Unfortunately, since I moved to another country I can't login because 14 days passed away and now I can't change my country in my profil. Ho...
Spotify Legend
244 Views
1 replies
1 likes
Hi, can anyone help me, today I've been starting to get kicked off my account because someone else is using it, I don't know how because I've only used it on my personal mobile.. How do I stop this person hacking my account ? Really annoying when I p...
Hi, can anyone help me, today I've been starting to get kicked off my account because someone else is using it, I don't know how because I've only used it on my personal mobile.. How do I stop this p...
Roadie
744 Views
9 replies
0 likes
Hi, i have my Spotify hooked up to my Sonos, and accidentally deleted the entire contents of a playlist (not the playlist its self) via the Sonos client. The delete key is right next to the enter key on a Mac I knew about the restore playlist feature...
Hi, i have my Spotify hooked up to my Sonos, and accidentally deleted the entire contents of a playlist (not the playlist its self) via the Sonos client. The delete key is right next t...
Spotify Legend
727 Views
1 replies
1 likes
