Superuser Contribution Can't find friends on Spotify

Hello everybody.I am connected to Spotify via my Fb account.When I try to find friends in ordrer to follow them, Spotify says "None of your Fb friends are on Spotify"; although I know that many of my friends DO have Spotify.Thanks very much for your ...

• Soumaldo
• Casual Listener
• Hello everybody. I am connected to Spotify via my Fb account. When I try to find friends in ordrer to follow them, Spotify says "None of your Fb friends are on Spotify"; although I know that many...
• 2016-09-11 4:31:12 PM
• 2016-09-15 10:20:29 AM
• Soumaldo
• Casual Listener
• 955 Views
• 6 replies
• 0 likes
• Account

Can't login to accept family invitation

I've sent my partner the invitation to join my Premium family account. He follows the link and it tells him to login using his username and password. He's tried logging on but it repeatedly tells him it's the incorrect login details. We've both tried...

• batessea
• Casual Listener
• I've sent my partner the invitation to join my Premium family account. He follows the link and it tells him to login using his username and password. He's tried logging on but it repeatedly tells him...
• 2016-09-07 1:47:02 AM
• 2016-09-15 10:14:36 AM
• batessea
• Casual Listener
• 1129 Views
• 2 replies
• 0 likes
• Login
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Subscription

Hi, I just signed up for student premium for $4.99. I went to check my bank statement and I'm being charged 3 times for the same amount and I don't understand why. Is there anyway I can get back the extra $9.98 they're charging me? Thank you.

• denise__15
• Newbie
• Hi, I just signed up for student premium for $4.99. I went to check my bank statement and I'm being charged 3 times for the same amount and I don't understand why. Is there anyway I can get back the ...
• 2016-09-15 7:51:10 AM
• 2016-09-15 8:29:34 AM
• Maxim
• Spotify Star
• 155 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution Why does it say on the Spotify App that I'm a premium user but on the account page im free user

I recently cancelled my Spotify premium free trial but it says on the Spotify app I'm premium but on the account page on the website it says I'm a free user.

• AngeloCres22
• Newbie
• I recently cancelled my Spotify premium free trial but it says on the Spotify app I'm premium but on the account page on the website it says I'm a free user.
• 2016-09-14 6:29:52 PM
• 2016-09-15 4:16:52 AM
• tlim16
• Newbie
• 236 Views
• 2 replies
• 0 likes

Superuser Contribution How can I transfer My playlists from My Premium subscription to Family aubscriptionsubscription?

• mightycheese
• Newbie
• 2016-09-14 5:00:26 PM
• 2016-09-15 3:08:42 AM
• Alejandro_C
• Spotify Legend
• 152 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution "MAKE SECRET" not working

Hiya! I´ve been struggling with the "make secret" function on my playlists. I found a thread helping me to make it partially work on my profile (thank you for the post helping me to resolve that!) - i had to log into the web player and also make the ...

• mindi
• Newbie
• Hiya!    I´ve been struggling with the "make secret" function on my playlists. I found a thread helping me to make it partially work on my profile (thank you for the post helping me to re...
• 2016-09-14 4:57:48 PM
• 2016-09-15 3:06:02 AM
• Alejandro_C
• Spotify Legend
• 205 Views
• 1 replies
• 0 likes
• Account
  Other

Superuser Contribution Spotify premium through Vodafone - server issue

Hello, As part of my Vodafone bundle, I am supposed to get 12 months of Spotify Premium subscription.In order to activate it, I have texted ENTERTAINMENT to 97613, as instructed by Vodafone. I then follow all of the steps, but get a "server error" at...

• BrunoLondon01
• Newbie
• Hello,    As part of my Vodafone bundle, I am supposed to get 12 months of Spotify Premium subscription. In order to  activate it, I have texted ENTERTAINMENT to 97613, as instructe...
• 2016-09-14 4:52:10 PM
• 2016-09-15 3:03:24 AM
• Alejandro_C
• Spotify Legend
• 212 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Superuser Contribution Accounts

Is it possible to have 2 seperate Spotify playlist on the same account? I want to hide certain playlist so when I use Spotify in my car, it will not show that hidden playlist. Maybe is it possible to lock a certain playlist (hide/or lock that playlis...

• jrachellep30
• Newbie
• Is it possible to have 2 seperate Spotify playlist on the same account? I want to hide certain playlist so when I use Spotify in my car, it will not show that hidden playlist. Maybe is it possible to...
• 2016-09-14 4:20:37 PM
• 2016-09-15 3:01:31 AM
• Alejandro_C
• Spotify Legend
• 191 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Unable to change card details

I am unable to change my debit card details, after getting a new card. I am also being charged full price, although I applied for the student accout? What can I do?

• jadedavy
• Newbie
• I am unable to change my debit card details, after getting a new card. I am also being charged full price, although I applied for the student accout? What can I do? 
• 2016-09-14 4:06:58 PM
• 2016-09-15 2:59:10 AM
• Alejandro_C
• Spotify Legend
• 205 Views
• 1 replies
• 0 likes

Superuser Contribution Login info

Is it possible for me to switch my login info from facebook to an email?

• BearArchery94
• Newbie
• Is it possible for me to switch my login info from facebook to an email?
• 2016-09-14 3:48:03 PM
• 2016-09-15 2:55:06 AM
• Alejandro_C
• Spotify Legend
• 248 Views
• 1 replies
• 0 likes
• Account
  Subscription

Superuser Contribution Account Troubles regarding Facebook Connection

I would like to connect my account not created with Facebook to my Facebook page, but I cannot because I made an account years ago with my Facebook and I don't know the password to the email so I cannot cancel that account.

• lanelisss
• Newbie
• I would like to connect my account not created with Facebook to my Facebook page, but I cannot because I made an account years ago with my Facebook and I don't know the password to the email so I can...
• 2016-09-14 3:49:06 PM
• 2016-09-15 2:53:44 AM
• Alejandro_C
• Spotify Legend
• 170 Views
• 1 replies
• 0 likes

Superuser Contribution premium

Hey, so I have Spotify premium and everything worked fine. The other day I logged out by mistake and when I try to log in it says that I need to change my country online. Well my country is correct, I have premium so it shouldn't be a problem, and to...

• Xicoferreira
• Newbie
• Hey, so I have Spotify premium and everything worked fine. The other day I logged out by mistake and when I try to log in it says that I need to change my country online. Well my country is correct, ...
• 2016-09-14 2:51:07 PM
• 2016-09-15 2:52:25 AM
• Alejandro_C
• Spotify Legend
• 193 Views
• 1 replies
• 0 likes
• Login
  Premium

Superuser Contribution Changing address associated with family account

When adding the first family member to my acocunt, I made a typo (autofill...) when asked to fill in my home address. I can remember the typo now, so I can inform my family members, but correcting it would be better in the long run. How can this be d...

• lsyvaran
• Newbie
• When adding the first family member to my acocunt, I made a typo (autofill...) when asked to fill in my home address. I can remember the typo now, so I can inform my family members, but correcting it...
• 2016-09-14 2:35:12 PM
• 2016-09-15 2:50:30 AM
• Alejandro_C
• Spotify Legend
• 190 Views
• 1 replies
• 0 likes

Superuser Contribution no puedo pagar con AMEX en Peru

Buenas tengo una cuenta Spotify Family y quiero cambiar mi metodo de pago a mi tarjeta american express, pero no me lo permite. Cuando ingreso la tarjeta AMEX me indica que " Parece que tu tarjeta es de un país donde no hay Spotify." Cuando lo estado...

• elgordoalberto
• Newbie
• Buenas tengo una cuenta Spotify Family y quiero cambiar mi metodo de pago a mi tarjeta american express, pero no me lo permite. Cuando ingreso la tarjeta AMEX me indica que " Parece qu...
• 2016-09-14 1:57:29 PM
• 2016-09-15 2:49:56 AM
• Alejandro_C
• Spotify Legend
• 1220 Views
• 1 replies
• 0 likes
• Account
  Premium

Superuser Contribution 2 accounts with 1 email address

My son tried resetting his password but it is pulling an old spotify account. How do we switch it to the current account he's using?

• jenriley1-us
• Newbie
• My son tried resetting his password but it is pulling an old spotify account. How do we switch it to the current account he's using?
• 2016-09-14 1:44:55 AM
• 2016-09-15 2:46:01 AM
• Alejandro_C
• Spotify Legend
• 273 Views
• 1 replies
• 0 likes

Superuser Contribution New phone,im already a platumn subscriber,cant get my account back

Need to figure out how to get my account back,it only says I can get the free trial.Old phone is dead,lost all data,contacts..

• Inkslinger994
• Newbie
• Need to figure out how to get my account back,it only says I can get the free trial. Old phone is dead,lost all data,contacts..
• 2016-09-14 8:35:25 PM
• 2016-09-15 2:44:18 AM
• Alejandro_C
• Spotify Legend
• 223 Views
• 2 replies
• 0 likes

Superuser Contribution Cancelling and starting subscriptions

Hello, I am with Vodafone and they're are offering me Spotify for 12 months free, however I currently have premium membership offer (3 months for £9.99) offer still going till the end of this month. My question is, if I stop the current membership an...

• jason15300
• Regular
• Hello,   I am with Vodafone and they're are offering me Spotify for 12 months free, however I currently have premium membership offer (3 months for £9.99) offer still going till the end of thi...
• 2016-09-14 7:02:10 PM
• 2016-09-15 2:39:08 AM
• Alejandro_C
• Spotify Legend
• 237 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium
  Subscription
  Unlimited