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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7804 Views
  • 1 replies
  • 9 likes
  • Security
  • 7804 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474818 Views
  • 978 replies
  • 111 likes
  • Account
  • 474818 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207858 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207858 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119049 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119049 Views
  • 72 replies
  • 12 likes

Somone switch songs on my acc

Hi. Somone switch songs. I listen to my playlist (different rock songs) and then somone switch to some natur Song whit the name "wrong chose"Hej! Någon bytar låtar. När jag lyssnar på min spellista (blandad rock) plötsligt bytar någon låt till nån na...

  • Casual Listener
  • Hi. Somone switch songs. I listen to my playlist (different rock songs) and then somone switch to some natur Song whit the name "wrong chose" Hej! Någon bytar låtar. När jag lyssnar på min spellis...
  • Tonyzzon
  • Casual Listener
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

Solved!! Subscription playlists.

If I cancel my premium subscription, will my playlist be deleted? I'd like to find it if I return at a future date?

  • Newbie
  • If I cancel my premium subscription, will my playlist be deleted? I'd like to find it if I return at a future date?
  • Maxim
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Can't login to spotify on the app

I upgraded to premium now I can't login on the app it keeps coming up with a pop up error window.

  • Casual Listener
  • I upgraded to premium now I can't login on the app it keeps coming up with a pop up error window.
  • Maxim
  • Spotify Star
  • 441 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 441 Views
  • 8 replies
  • 0 likes

Deactivated the FB acct used on Spotify, how to switch another FB acct?

Hi! I am deactivating my Facebook account which is linked on my Spotify Family Premium (admin). How do I change this account to my other Facebook account? That will still retain all my playlists and subscriptions.Thanks in advance.

  • Casual Listener
  • Hi! I am deactivating my Facebook account which is linked on my Spotify Family Premium (admin). How do I change this account to my other Facebook account? That will still retain all my playlists and ...
  • journey_jett
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • 267 Views
  • 2 replies
  • 0 likes

Solved!! Double accounts

Hi. I got two accounts. We can call them A and B. A is a free -account connected to my Facebook and my primary email. B is a premium-account, NOT connected to my facebook and uses a mail i seldome read. Now i want to erase the free account (A) and co...

  • Newbie
  • Hi. I got two accounts. We can call them A and B.  A is a free -account connected to my Facebook and my primary email.  B is a premium-account, NOT connected to my facebook and uses a...
  • Maxim
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

recovered my old playlist

In feb 2016, i didn't pay for my subcripstion by mistake from the bank.When i reopened my spotify again, all my old playlist were gone. Can you somehow get those playlist back for me? RegardsSassi Gullestad

  • Casual Listener
  • In feb 2016, i didn't pay for my subcripstion by mistake from the bank.When i reopened my spotify again, all my old playlist were gone. Can you somehow get those playlist back for me?  Regards ...
  • Dreadlord
  • Community Legend
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes

Charged for account after I cancelled my Subscription

I cancelled my subscription on July 3rd...I just saw that there was another charge on my CC. I rec'd the confirmation email saying that everything was cancelled, so I am still charged...please contact me to rectify this.

  • Casual Listener
  • I cancelled my subscription on July 3rd...I just saw that there was another charge on my CC. I rec'd the confirmation email saying that everything was cancelled, so I am still charged...please contac...
  • Maxim
  • Spotify Star
  • 221 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 221 Views
  • 3 replies
  • 0 likes

Solved!! Card country not approved

Hello ppl i m having a problem with upgrading my acc to premium. I m an expat in a country where spotify is working but my credit card is from my country of origin where spotify s not working and when i tried to upgrade my acc to premium spotify is n...

  • Newbie
  • Hello ppl i m having a problem with upgrading my acc to premium. I m an expat in a country where spotify is working but my credit card is from my country of origin where spotify s not working and whe...
  • oscitare
  • Composer
  • 1692 Views
  • 1 replies
  • 0 likes
  • 1692 Views
  • 1 replies
  • 0 likes

Superuser Contribution Twitter

Y does it keep telling me my credentials are wrong when there not?? I changed my password before but I refuse this time. Is there as special way to type in your user name I don't know about?

  • Newbie
  • Y does it keep telling me my credentials are wrong when there not??  I changed my password before but I refuse this time.  Is there as special way to type in your user name I don't know abo...
  • Alejandar
  • Spotify
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! Unable to sign up for Student discount

Hi everyone, my account is in premium status since i am a member of spotify. Now i found the information about getting a lower price caused by the fact that i'm a student. I canceled my premium subscription and registered at unidays.com via the spoti...

  • Casual Listener
  • Hi everyone,   my account is in premium status since i am a member of spotify. Now i found the information about getting a lower price caused by the fact that i'm a student. I canceled my pr...
  • jlm0837
  • Newbie
  • 5594 Views
  • 47 replies
  • 1 likes
  • 5594 Views
  • 47 replies
  • 1 likes

Superuser Contribution Error al realizar el pago a spotify familiar.

Hoy por la mañana recarge mi tarjeta de debito para pagar la mensualidad de spotify familiar, pero me aparece este mensaje; Ya intente con 3 de mis tarjetetas y con las 3 me aprece este error. ¿qué es lo que esta pasando? ¿cómo lo soluciono? Gracias....

  • Casual Listener
  • Hoy por la mañana recarge mi tarjeta de debito para pagar la mensualidad de spotify familiar, pero me aparece este mensaje; Ya intente con 3 de mis tarjetetas y con las 3 me aprece este error. ¿qué e...
  • Alejandar
  • Spotify
  • 1636 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 1636 Views
  • 1 replies
  • 1 likes

Cancelled spotify premium and I still got charged 9.99!

Hi, i had cancelled my spotify premium because I no longer wanted it. So i check my debit card and I am still being charged 9.99. It is very irritating because I feel like i am being cheated out of my money. 10 dollars might not be a lot but I could ...

  • Newbie
  • Hi, i had cancelled my spotify premium because I no longer wanted it. So i check my debit card and I am still being charged 9.99. It is very irritating because I feel like i am being cheated out of m...
  • vgvirginiagrant
  • Newbie
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

¿Error en pago?

Me dicen que ha habido un error en spotify premium y me cerrarán la suscripción. El 22 de agosto desde paypal se pagó esta suscripción. ¿Cómo actuar ahora?¿cómo se puede comprobar?

  • Newbie
  • Me dicen que ha habido un error en spotify premium y me cerrarán la suscripción. El 22 de agosto desde paypal se pagó esta suscripción. ¿Cómo actuar ahora?¿cómo se puede comprobar?
  • osornios
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Pago por no tenet servicio premiun

Hola, le cuento, tenía Spotify premiun y por tema de plata deje te requerir del servicio por lo cual lo di de baja hace 2 meses atrás, por lo tanto tenía que pagar la última factura del último mes, la cual se pagó, pero ahora me llego otra factura má...

  • Newbie
  • Hola, le cuento, tenía Spotify premiun y por tema de plata deje te requerir del servicio por lo cual lo di de baja hace 2 meses atrás, por lo tanto tenía que pagar la última factura del último mes, l...
  • osornios
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problemi accesso alle promozioni

Buonasera, sto provando a concludere l'abbonamento a spotify premium a 0,99 cent per tre mesi, ma mi dice che ho già usufruito di sconti in passato (cosa che non mi risulta), potrebbe essere perché anche un altro account in famiglia si rifà alla stes...

  • Newbie
  • Buonasera, sto provando a concludere l'abbonamento a spotify premium a 0,99 cent per tre mesi, ma mi dice che ho già usufruito di sconti in passato (cosa che non mi risulta), potrebbe essere perché a...
  • Alejandar
  • Spotify
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta premium erronia

Buenas, recibi un mail diciendo que tenia la suscripcion a premium de mi cuenta en pausa y al realizar el pago y reiniciar, me han activado en premium de un año entero una cuenta que me hice hace varios años y que ya nunca utilizo. No entiendo como v...

  • Newbie
  • Buenas, recibi un mail diciendo que tenia la suscripcion a premium de mi cuenta en pausa y al realizar el pago y reiniciar, me han activado en premium de un año entero una cuenta que me hice hace var...
  • Alejandar
  • Spotify
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! Se puede usar la misma cuenta de paypal para dos cuentas?

Tengo mi cuenta Spotify asociada a mi cuenta Paypal, y quiero hacer la suscripcion para una amiga desde mi misma cuenta paypal, ¿es posible? Cuando lo hago de la cuenta de ella, ingreso a mi cuenta Paypal para aceptar el cargo mensual y luego de eso ...

  • Newbie
  • Tengo mi cuenta Spotify asociada a mi cuenta Paypal, y quiero hacer la suscripcion para una amiga desde mi misma cuenta paypal, ¿es posible? Cuando lo hago de la cuenta de ella, ingreso a mi cuenta P...
  • osornios
  • Spotify Star
  • 1626 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1626 Views
  • 1 replies
  • 0 likes

Unable to renew student discount

I am nearing the end of my 12 month student discount so I am trying to update my account details to verify my still current college student status, but every time I press "continue" after entering my student details, I get an error message that reads...

  • Newbie
  • I am nearing the end of my 12 month student discount so I am trying to update my account details to verify my still current college student status, but every time I press "continue" after entering my...
  • osornios
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscription

During my holidays in Greece, I decided to go for the Spotify Family subscription.I installed the app on my smartphone without any problem.Then I wanted to give access to my sun but the system told me that the new account has to be in the same countr...

  • Newbie
  • During my holidays in Greece, I decided to go for the Spotify Family subscription. I installed the app on my smartphone without any problem. Then I wanted to give access to my sun but the syst...
  • Alejandar
  • Spotify
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes