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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76806 Views

28 replies

0 likes

  • 76806 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

95024 Views

9 replies

2 likes

Account
Login
  • 95024 Views
  • 9 replies
  • 2 likes

Spotify Free Trial

Hello, I attempted to get a spotify premium free trial, however after I input my payment method, I was charged $9.99, I was just wondering if I am supposed to be charged at first for the free trial

Newbie

Hello, I attempted to get a spotify premium free trial, however after I input my payment method, I was charged $9.99, I was just wondering if I am supposed to be charged at first for the free trial

Hhhgghh

Newbie

475 Views

2 replies

0 likes

Free
Premium
Subscription
  • 475 Views
  • 2 replies
  • 0 likes

no customer service?

where can i find contact details if i want to contact spotify directly? the community doesn't seem to have what i'm looking for.

Newbie

where can i find contact details if i want to contact spotify directly? the community doesn't seem to have what i'm looking for. 

Boervera

Newbie

438 Views

1 replies

1 likes

Account
Subscription
  • 438 Views
  • 1 replies
  • 1 likes

Two payments this month

Please help as Spotify ordered two payments (2x9,99 €) this month. Could you please assist in how to get 9,99€ back to my account?Thanks!

Newbie

 Please help as Spotify ordered two payments  (2x9,99 €) this month. Could you please assist in how to get 9,99€ back to my account? Thanks!

king3

Music Fan

450 Views

2 replies

0 likes

Account
Premium
Subscription
  • 450 Views
  • 2 replies
  • 0 likes

iPhone App won't accept password

I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone says: "Login failed \n Unable to login, either use...

Regular

I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone...

Rob_oli

Newbie

3401 Views

5 replies

1 likes

Account
  • 3401 Views
  • 5 replies
  • 1 likes

Superuser Contribution Will Spotify increase the download limit?

In the near future does Spotify have plans to increase the 3333 limit it has placed on the number of songs allowed to be downloaded per device? I prefer to have all my music downloaded on my phone and laptop for those times I don't have internet such...

Regular

In the near future does Spotify have plans to increase the 3333 limit it has placed on the number of songs allowed to be downloaded per device?   I prefer to have all my music downloaded on my...

fckthe3333limit

Regular

1810 Views

3 replies

3 likes

Premium
  • 1810 Views
  • 3 replies
  • 3 likes

Cant log in?

I deleted my Facebook account and because I used to log in with Facebook I can no longer log in!

Visitor

I deleted my Facebook account and because I used to log in with Facebook I can no longer log in!😕

Maxim

Spotify Star

304 Views

1 replies

0 likes

Account
Login
Unlimited
  • 304 Views
  • 1 replies
  • 0 likes

99 cents for 3 months

Hey i signed up for the 3months for 99 cents in june and i want to cancel it before i get charged monthly but it says i dont have spotify premium so i have nothing to cancel help?

Newbie

Hey i signed up for the 3months for 99 cents in june and i want to cancel it before i get charged monthly but it says i dont have spotify premium so i have nothing to cancel help?

Maxim

Spotify Star

327 Views

1 replies

0 likes

Premium
Subscription
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for a hospital ward

I work for a Brisbane hospital intensive care unit. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our bedside hospital computers. Is it possible to get a generic account for our...

Casual Listener

I work for a Brisbane hospital intensive care unit. We would like to have Spotify available for our patients who are stuck in hospital for a long time via the Internet on our bedside hospital compute...

ICU

Casual Listener

1459 Views

2 replies

0 likes

Subscription
  • 1459 Views
  • 2 replies
  • 0 likes

0 Facebook Friends on Spotify

Hi guys, i have been tried to solve an issue with spotify a long time.Although I connected to spotify with facebook login, i see an error message when i wanted to follow my friend on my list. It says that, there is no friend that on spotify. I instal...

Newbie

Hi guys,   i have been tried to solve an issue with spotify a long time.Although I connected to spotify with facebook login, i see an error message when i wanted to follow my friend on my list...

here4thelulz

Newbie

755 Views

2 replies

0 likes

Account
Login
Premium
  • 755 Views
  • 2 replies
  • 0 likes

Vodafone + spotify

I purchased my premium subscription through Vodafone, like I do every month, for €5 of my credit. It took my money, vodafore sent me a confirmation text about the payment and that my account was ready to use, yet still spiritual is claiming I'm a 'fr...

Newbie

I purchased my premium subscription through Vodafone, like I do every month, for €5 of my credit. It took my money, vodafore sent me a confirmation text about the payment and that my account was read...

oscitare

Composer

437 Views

1 replies

0 likes

Account
Premium
Subscription
  • 437 Views
  • 1 replies
  • 0 likes

Payments

I want to cancel my payments but how

Newbie

I want to cancel my payments but how

oscitare

Composer

337 Views

1 replies

0 likes

Account
  • 337 Views
  • 1 replies
  • 0 likes

7 day trial

I have used the FREE 7 day trial for Spotify premium and now I am gonna get Spotify Premium. Is the price 0.99$ or since I have used that 7 day free trial I have to pay 9.99$?

Newbie

I have used the FREE 7 day trial for Spotify premium and now I am gonna get Spotify Premium. Is the price 0.99$ or since I have used that 7 day free trial I have to pay 9.99$?

coloyrs

Community Legend

412 Views

2 replies

0 likes

Free
Premium
Subscription
  • 412 Views
  • 2 replies
  • 0 likes

Spotify wont delete my account

Hello i have been trying your contact form to delete my account for 3 weeks now i keep on getting the same email and its really getting on my nerves i just want my account deleted please, thanks

Visitor

Hello i have been trying your contact form to delete my account for 3 weeks now i keep on getting the same email and its really getting on my nerves i just want my account deleted please, thanks

user-removed

Not applicable

1149 Views

11 replies

0 likes

Account
  • 1149 Views
  • 11 replies
  • 0 likes

Spotify Family - Different countries

Hello All,I recently moved to the USA and bought a Spotify Family upgrade. My wife created an account but I couldn't add her because my account was still a german one. I changed the payment method and was able to add her. but we recognized now that a...

Visitor

Hello All, I recently moved to the USA and bought a Spotify Family upgrade. My wife created an account but I couldn't add her because my account was still a german one. I changed the payment method ...

osornios

Spotify Star

1936 Views

4 replies

0 likes

Account
  • 1936 Views
  • 4 replies
  • 0 likes

Payed for Spotify and don't have premium

So I tried to sign up for Spotify premium with the student discount and I entered all my information and it said that I couldn't be found in the system so I was like OK whatever I'll wait a little bit and see if it does anything. and of course it did...

Newbie

So I tried to sign up for Spotify premium with the student discount and I entered all my information and it said that I couldn't be found in the system so I was like OK whatever I'll wait a little bi...

igp252

Casual Listener

391 Views

1 replies

1 likes

Account
Free
Login
Premium
Subscription
  • 391 Views
  • 1 replies
  • 1 likes

I'm being charged extra

Hi Spotify,I'm a college student using your student subscription (and have been for going on three years now) services for Premium. My issue is that on my bank statement over the past three (possibly more) months, I have been paying my $5 monthly fee...

Newbie

Hi Spotify, I'm a college student using your student subscription (and have been for going on three years now) services for Premium. My issue is that on my bank statement over the past three (possib...

KatesHere

Community Legend

515 Views

1 replies

0 likes

Subscription
  • 515 Views
  • 1 replies
  • 0 likes

Account Locked due to Billing Issues

Hello, I recently found out that my billing information for my Spotify Premium account was incorrect. I believe that I updated it to my new billing information, however, I receieved a dispute from my bank. At the moment, my account is locked/deactiva...

Casual Listener

Hello,   I recently found out that my billing information for my Spotify Premium account was incorrect. I believe that I updated it to my new billing information, however, I receieved a disput...

bellaoledan

Casual Listener

767 Views

6 replies

0 likes

Account
  • 767 Views
  • 6 replies
  • 0 likes

Family subscription -Password

If I invite family members to my Spotify account do they need my FB password?Do they gain access to my FB account by the Spotify invitation?

Visitor

If I invite family members to my Spotify account do they need my FB password? Do they gain access to my FB account by the Spotify invitation?

osornios

Spotify Star

478 Views

3 replies

0 likes

Account
  • 478 Views
  • 3 replies
  • 0 likes

Solved!! Can't log in

I am trying to open Spotify on my PlayStation3 it just keeps loading, but it doesn't open at all. When I tried to run Spotify web player and sign up with Facebook same issue faced.

Casual Listener

I am trying to open Spotify on my PlayStation3 it just keeps loading, but it doesn't open at all. When I tried to run Spotify web player and sign up with Facebook same issue faced.

osornios

Spotify Star

623 Views

3 replies

0 likes

Login
  • 623 Views
  • 3 replies
  • 0 likes

Solved!! Android tablet and ipod?

Very new to Spotify, my young daughter has been nagging me to download this app. Can you please tell me if I pay for a subscription can she use it on both ipod and android tablet? Can I put restrictions on the content she listens to? Thanks

Newbie

Very new to Spotify, my young daughter has been nagging me to download this app. Can you please tell me if I pay for a subscription can she use it on both ipod and android tablet? Can I put restricti...

KatesHere

Community Legend

472 Views

1 replies

0 likes

Subscription
  • 472 Views
  • 1 replies
  • 0 likes