Superuser Contribution Pago registrado en banco 3 veces y en Spotify sigo como free

Buenas tardes Realice mi pago para el PREMIUM FAMILIAR El banco ya me hizo el cargo en 3 ocasiones el dia de hoyAl ingresar a spotify sigo aparececiendo FREE ya cerre la sesionPero el estatus es el mismo

• rmaqueda80
• Newbie
• Buenas tardes  Realice mi pago para el PREMIUM FAMILIAR  El banco ya me hizo el cargo en 3 ocasiones el dia de hoy Al ingresar a spotify sigo aparececiendo FREE ya cerre la sesion Pero ...
• 2016-08-11 7:12:05 PM
• 2016-08-13 12:19:02 AM
• Alejandar
• Spotify
• 141 Views
• 1 replies
• 0 likes

Superuser Contribution Changing card payment on spotify

Hi, I updated a card on my profile and now have been charged £1? Why? Please help.I'm on the 3 month premium trial which expires in September 2016.

• Rahulpr
• Newbie
• Hi, I updated a card on my profile and now have been charged £1? Why? Please help. I'm on the 3 month premium trial which expires in September 2016.
• 2016-08-13 11:34:01 PM
• 2016-08-13 12:12:25 AM
• Mara_F
• Roadie
• 141 Views
• 1 replies
• 0 likes
• Premium

Désabonnement spotiy premium

Bonjours je cherche actuellement comment me désabonner de spotify premium, si vous avez la solution merci de repondre

• Oxyde
• Newbie
• Bonjours je cherche actuellement comment me désabonner de spotify premium, si vous avez la solution merci de repondre 😕
• 2015-02-07 5:08:19 PM
• 2016-08-13 12:02:02 AM
• fénicia
• Newbie
• 632 Views
• 3 replies
• 0 likes

Account access without facebook

Hi there, We have a premium account which is bound to a deleted facebook account (not where this post is comming from). We cannot delete it nor can we access it because we still need to log in to cancel the subscription which is not possible because ...

• marinaplum
• Newbie
• Hi there,   We have a premium account which is bound to a deleted facebook account (not where this post is comming from). We cannot delete it nor can we access it because we still need to log ...
• 2016-08-13 8:06:11 PM
• 2016-08-13 11:50:36 PM
• timmieschaap
• Composer
• 152 Views
• 1 replies
• 0 likes
• Account

I have 2 accounts and I want to delete one of them

Hi ! I have 2 accounts , one of them is logged in with my facebook and the other one is with one of my emails. I only use one and I want to connect my spotify account ( the one with my personal email )with FB but it wont allow me since is attached wi...

• mobogantes
• Newbie
• Hi ! I have 2 accounts , one of them is logged in with my facebook and the other one is with one of my emails. I only use one and I want to connect my spotify account ( the one with my personal email...
• 2016-08-13 11:15:43 PM
• 2016-08-13 11:34:32 PM
• timmieschaap
• Composer
• 195 Views
• 1 replies
• 0 likes

How can I get a reimbursement please?

Hi, I tried to subscribe to the 3 months for 0,99$ offer, but as I already subscribed to this offer earlier this year it didn't work. However my bank account has been debited of 1,14$. So I would like to know how it is possible to get my money back. ...

• jujulilianoo
• Newbie
• Hi, I tried to subscribe to the 3 months for 0,99$ offer, but as I already subscribed to this offer earlier this year it didn't work. However my bank account has been debited of 1,14$. So I would lik...
• 2015-12-02 9:58:33 PM
• 2016-08-13 11:16:02 PM
• Withamillitalen
• Newbie
• 677 Views
• 2 replies
• 0 likes
• Subscription

Superuser Contribution I am locked out of my subscription via Facebook on all devices except my iPhone..I set up a free one

I am locked out of my subscription via FB on all my devices except my iphone..I set upa new free one..hoping to try to link them on contact spotify..of course no luck..ready toget rid of them unless I get a quick fix..please help!

• sherih1989
• Newbie
• I am locked out of my subscription via FB on all my devices except my iphone..I set up a new free one..hoping to try to link them on contact spotify..of course no luck..ready to get rid of them unl...
• 2016-08-13 7:49:49 PM
• 2016-08-13 10:54:18 PM
• Mara_F
• Roadie
• 161 Views
• 1 replies
• 0 likes

Superuser Contribution I would like my money back please

I tried to sign up for the student Spotify but it wouldn't confirm I was a student, I tried this twice but to no avail. But I looked at my bank account and I was charged both times. Now I just want my money back.

• Jackwagon5643
• Newbie
• I tried to sign up for the student Spotify but it wouldn't confirm I was a student, I tried this twice but to no avail. But I looked at my bank account and I was charged both times. Now I just want m...
• 2016-08-13 8:35:12 PM
• 2016-08-13 10:51:18 PM
• user-removed
• Not applicable
• 209 Views
• 2 replies
• 0 likes

Student Discount

I tried signing up for a student discount account and it said that it could not locate me being a student. Now i see i am being charged TWICE the student discount price, but after checking both accounts (i have one with my student email thinking it w...

• shealynheer
• Newbie
• I tried signing up for a student discount account and it said that it could not locate me being a student. Now i see i am being charged TWICE the student discount price, but after checking both accou...
• 2016-08-13 10:24:34 PM
• 2016-08-13 10:39:29 PM
• Maxim
• Spotify Star
• 203 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution me pasaron a cuenta free

no se que paso por que realizaba mis pagos a tiempo en un plan familiar de un momento a otro me pasaron a free acaso tengo que estar renovando mi plan faliar o como mis tarjetas tienen saldo suficiente para los pagos que hago nuevamente suscribirme a...

• rollermash
• Newbie
• no se que paso por que realizaba mis pagos a tiempo en un plan familiar de un momento a otro me pasaron a free acaso tengo que estar renovando mi plan faliar o como mis tarjetas tienen saldo suficien...
• 2016-08-11 2:06:54 AM
• 2016-08-13 10:22:06 PM
• Mara_F
• Roadie
• 197 Views
• 1 replies
• 0 likes

I subscribed last week with CC. This week account defaulted to non subsciber user ?

• debennys-us
• Casual Listener
• 2016-08-12 12:39:15 AM
• 2016-08-13 10:15:16 PM
• debennys-us
• Casual Listener
• 187 Views
• 2 replies
• 0 likes

tengo un problema para pagar PREMIUM Y NO PUEDO

hola quiero activar el PREMIUM y no puedo meto mi contraseña con la que me deja activar mi cuenta y no puedo por que es? Hay alguna forma de ponerse en contacto con spotify? algun correo electronico?

• hectorcristi
• Newbie
• hola quiero activar el PREMIUM y no puedo meto mi contraseña con la que me deja activar mi cuenta y no puedo por que es? Hay alguna forma de ponerse en contacto con spotify? algun correo electronic...
• 2013-05-06 12:13:59 PM
• 2016-08-13 9:50:59 PM
• amendieta_
• Newbie
• 401 Views
• 2 replies
• 0 likes

A cancellation of subscription

I cancelled my subscription to Spotify in June 2016. I received an email stating the end of my subscription would be July 2016. An amount of $10.59 is still being withdrawn from my checking account. I want this account to be closed and my money for t...

• Cheryllgreenv
• Newbie
• I cancelled my subscription to Spotify in June 2016. I received an email stating the end of my subscription would be July 2016. An amount of $10.59 is still being withdrawn from my checking account. ...
• 2016-08-13 8:53:03 PM
• 2016-08-13 9:13:21 PM
• Maxim
• Spotify Star
• 175 Views
• 1 replies
• 0 likes

Superuser Contribution spotify has assigned the wrong country to my account

the ip address finder shows me being Ireland but when I created new accounts under the family suibscription it create them in the US and will not let me change them. Whats going on. How can I fix this.

• sfag01
• Gig Goer
• the ip address finder shows me being Ireland but when I created new accounts under the family suibscription it create them in the US and will not let me change them. Whats going on. How can I fix thi...
• 2016-08-11 12:55:46 AM
• 2016-08-13 9:00:58 PM
• Alejandar
• Spotify
• 179 Views
• 1 replies
• 0 likes
• Subscription

already used free trial, can't buy premium

i have used the spotify free trial on my account in the past and cancelled before any charge. now i want to buy premium properly but each time i try (i have tried on paypal and via debit card) it either loops me back to the "get premium" page or tell...

• zzxxcc5566
• Newbie
• i have used the spotify free trial on my account in the past and cancelled before any charge. now i want to buy premium properly but each time i try (i have tried on paypal and via debit card) it eit...
• 2016-08-13 8:41:09 PM
• 2016-08-13 9:00:53 PM
• blerch
• Gig Goer
• 832 Views
• 1 replies
• 0 likes

Gift Subsrcibtion

I just gifted spotify premium to one of my friends. It is set to get to her on the 15th of this month. I just wanted to know what time would she get it on that day?

• EthanLarios
• Newbie
• I just gifted spotify premium to one of my friends. It is set to get to her on the 15th of this month. I just wanted to know what time would she get it on that day? 
• 2016-08-13 7:44:37 PM
• 2016-08-13 8:09:51 PM
• Maxim
• Spotify Star
• 144 Views
• 1 replies
• 0 likes
• Subscription

Premium to family plan

If I was just charged $10 for premium and 15 days later, 1/2 way through the month, I go to family do I get charged the whole $15 at that point? Or is anything prorated?

• Debbybear13
• Newbie
• If I was just charged $10 for premium and 15 days later, 1/2 way through the month, I go to family do I get charged the whole $15 at that point? Or is anything prorated?
• 2016-08-13 7:28:15 PM
• 2016-08-13 7:50:10 PM
• Maxim
• Spotify Star
• 164 Views
• 1 replies
• 0 likes

music recovery

I recently got a new phone and when I logged on to spotify none of my music was there. how do I get my music?

• cjbaker4
• Newbie
• I recently got a new phone and when I logged on to spotify none of my music was there.  how do I get my music?
• 2016-08-13 7:44:48 PM
• 2016-08-13 7:49:24 PM
• Maxim
• Spotify Star
• 186 Views
• 1 replies
• 0 likes
• Account

Trying to re-subscribe to premium, but I keep getting this message

Hi all. I was subscribed to Spotify premium and things were going smoothly, but I got a new debit card and I needed to update my billing information. I tried to do that and it wouldn't let me. I was on a student discount but I graduated (and I've bee...

• xSarabean
• Casual Listener
• Hi all. I was subscribed to Spotify premium and things were going smoothly, but I got a new debit card and I needed to update my billing information. I tried to do that and it wouldn't let me. I was ...
• 2016-08-13 7:03:47 PM
• 2016-08-13 7:29:47 PM
• Maxim
• Spotify Star
• 307 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription