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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7668 Views
  • 1 replies
  • 9 likes
  • Security
  • 7668 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474798 Views
  • 978 replies
  • 111 likes
  • Account
  • 474798 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207843 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207843 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119044 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119044 Views
  • 72 replies
  • 12 likes

student premium

spotify is not finding my college no matter what.

  • Newbie
  • spotify is not finding my college no matter what.
  • DylanDakota
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • Premium
  • 198 Views
  • 1 replies
  • 0 likes

Unable to log in through active facebook.

I have tried to log in through facebook. However, my facebook is active. I tried emailing spotify but that was no help. It seems as though I am blocked out of my account. I cannot access it what-so-ever and I just want my music. I am a premium user. ...

  • Casual Listener
  • I have tried to log in through facebook. However, my facebook is active. I tried emailing spotify but that was no help. It seems as though I am blocked out of my account. I cannot access it what-so-e...
  • Breseven
  • Casual Listener
  • 174 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 174 Views
  • 2 replies
  • 0 likes

Spotify is acting up

ok, so basically i'm trying to cancel my subscription, and when i have spotify up (the player) on the pc, it says at the top that i have premiumthen i click the link from the menu to open up my account page on the website, click the subscription link...

  • Casual Listener
  • ok, so basically i'm trying to cancel my subscription, and when i have spotify up (the player) on the pc, it says at the top that i have premium then i click the link from the menu to open up my acc...
  • ShiroTsuky
  • Casual Listener
  • 306 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 306 Views
  • 2 replies
  • 0 likes

Cancelling free 30 day trial

Hi,I'm going on holiday and was planning on using my free 30 day trial of spotify premium whilst i go abroad. If i enter my payment details and get the 30 days, but cancel it before the end date will i still have the free trial till the end of the 30...

  • Newbie
  • Hi, I'm going on holiday and was planning on using my free 30 day trial of spotify premium whilst i go abroad. If i enter my payment details and get the 30 days, but cancel it before the end date wi...
  • DylanDakota
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • Free
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

NEED HELP!!

I had canceled a Facebook account and that was my only way of being able to log on spotify. Now I made a new one and dont know if I will still be getting charged for the last and account. I just made a new Facebook and signed up for premium spotify. ...

  • Newbie
  • I had canceled a Facebook account and that was my only way of being able to log on spotify. Now I made a new one and dont know if I will still be getting charged for the last and account. I just made...
  • DylanDakota
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • Premium
  • 168 Views
  • 1 replies
  • 0 likes

Spotify family

Hi, i want to use spotify family with my two sisters, but they live in different houses, we are living in madrid, but different places. Could we use spotify family, because we are a family.

  • Newbie
  • Hi, i want to use spotify family with my two sisters, but they live in different houses, we are living in madrid, but different places. Could we use spotify family, because we are a family.
  • timmieschaap
  • Composer
  • 175 Views
  • 1 replies
  • 0 likes
  • Premium
  • 175 Views
  • 1 replies
  • 0 likes

Sign into spotify while i was in the UK and can´t upgrade to my austrian family premium account now

My dad started family premium for us and i want to use it in austria like the rest of my family. but because i subscribed while i was on holidays in GB i now have a GB account. But i can´t change the country because it says i have to change my paymen...

  • Newbie
  • My dad started family premium for us and i want to use it in austria like the rest of my family. but because i subscribed while i was on holidays in GB i now have a GB account. But i can´t change the...
  • osornios
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Paid for Premium but still says "Free" and I have ads

I paid for premium about 10 days ago and I still have "free" showing up on my account both on my computer and my phone. I deleted the app from my phone and downloaded it again, it still does not work. Please help, this is a waste of my money if I am ...

  • Casual Listener
  • I paid for premium about 10 days ago and I still have "free" showing up on my account both on my computer and my phone.    I deleted the app from my phone and downloaded it again, it stil...
  • osornios
  • Spotify Star
  • 671 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 671 Views
  • 6 replies
  • 0 likes

Solved!! Realice el pago con tarjeta pero se cobro demás

Buenas tardes, quise suscrobirme a Premium Familiar, para el pago ingrese los datos de mi tarjeta, sin embargo me aparecia una leyenda con lo siguiente: "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se...

  • Casual Listener
  • Buenas tardes, quise suscrobirme a Premium Familiar, para el pago ingrese los datos de mi tarjeta, sin embargo me aparecia una leyenda con lo siguiente: "Ups, parece que tu tarjeta o proveedor de pag...
  • osornios
  • Spotify Star
  • 375 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 375 Views
  • 3 replies
  • 0 likes

Downloaded Spotify onto iphone 6s, premium not transferred over...

Hi, I need help!My account is paired with my husband's account. He pays for his premium and I get mine in his deal (Spotify Family).I recently upgraded my handset to an iPhone 6S (used to have a 5C), and I transferred all of my apps etc to the new ph...

  • Newbie
  • Hi, I need help! My account is paired with my husband's account. He pays for his premium and I get mine in his deal (Spotify Family). I recently upgraded my handset to an iPhone 6S (used to hav...
  • osornios
  • Spotify Star
  • 214 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 214 Views
  • 2 replies
  • 0 likes

Solved!! No longer on a premium account

Hi I pay through virgin media but my account has changed to a free account can you help

  • Casual Listener
  • Hi I pay through virgin media but my account has changed to a free account can you help
  • osornios
  • Spotify Star
  • 351 Views
  • 3 replies
  • 0 likes
  • Premium
  • 351 Views
  • 3 replies
  • 0 likes

Pago equivocado a Spotify Student

Accidentalmente pagué Spotify estudiantes y no lo soy, me cobraron USD 4,99 y no sé como recuperarlos para pagar la suscripción normal.

  • Newbie
  • Accidentalmente pagué Spotify estudiantes y no lo soy, me cobraron USD 4,99 y no sé como recuperarlos para pagar la suscripción normal.
  • osornios
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 140 Views
  • 1 replies
  • 0 likes

Payment method

Spotify is not accetping my payment method. I tried a lot of credit cards but still there is a problem. I can't use my premium :((

  • Newbie
  • Spotify is not accetping my payment method. I tried a lot of credit cards but still there is a problem. I can't use my premium :((
  • osornios
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Premium
  • 128 Views
  • 1 replies
  • 0 likes

Spotify Premium not working

I have recently purchased Spotify Premium, but it keeps displaying "Free" and not letting me access any of the Premium features. I have requested a refund from apple, however it didn't return my money? Afterwards I attempted to repurchase premium as ...

  • Casual Listener
  • I have recently purchased Spotify Premium, but it keeps displaying "Free" and not letting me access any of the Premium features. I have requested a refund from apple, however it didn't return my mone...
  • osornios
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Family Premium

First of all, I have to say your service is absolutely deplorable!! Here's the issue: I've signed-up for a premium family subscription - in Ireland. Now, I setup another free account for my father (also living in Ireland). Spotify defaulted that acco...

  • Casual Listener
  • First of all, I have to say your service is absolutely deplorable!! Here's the issue: I've signed-up for a premium family subscription - in Ireland. Now, I setup another free account  for my fat...
  • osornios
  • Spotify Star
  • 265 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 265 Views
  • 4 replies
  • 0 likes

Familie Konto aufheben

Guten tag ich habe ein von Premium-Konto und ein Familien Konto, das Familien Konto wird nicht mehr benötigt wie kann ich das löschen?

  • Newbie
  • Guten tag  ich habe ein von Premium-Konto und ein Familien Konto, das Familien Konto wird nicht mehr benötigt wie kann ich das löschen?
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
  • 186 Views
  • 1 replies
  • 0 likes

Account name different then my Facebook LogIn

Hello Spotify Community,I'm listening to Spotify on my MAC and the name of my LogIn access is some gebberish code and not my "Facebook name". This isn't the first time it happens.It feels like a big brother spying more than anything. Anybody has an a...

  • Newbie
  • Hello Spotify Community, I'm listening to Spotify on my MAC and the name of my LogIn access is some gebberish code and not my "Facebook name". This isn't the first time it happens. It feels like a ...
  • osornios
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 190 Views
  • 1 replies
  • 0 likes

Spotify in Turks and Caicos!!!!

I listen to spotify everyday but I just moved about four weeks ago to this island and I do not have spotify anymore. It says it is not available. Is there a way I could listen to spotify without going to premium. I am desperate!!

  • Newbie
  • I listen to spotify everyday but I just moved about four weeks ago to this island and I do not have spotify anymore. It says it is not available. Is there a way I could listen to spotify without goin...
  • osornios
  • Spotify Star
  • 695 Views
  • 1 replies
  • 0 likes
  • Login
  • 695 Views
  • 1 replies
  • 0 likes

Keeps telling me I already have an account at login

Hi, I've reset my password and am trying to log in on the app on my iPad and my phone and it won't let me, it says I already have an account with that email. It won't let me login via Facebook or using my newly reset password or the same password for...

  • Newbie
  • Hi, I've reset my password and am trying to log in on the app on my iPad and my phone and it won't let me, it says I already have an account with that email. It won't let me login via Facebook or usi...
  • osornios
  • Spotify Star
  • 2877 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 2877 Views
  • 1 replies
  • 0 likes

Solved!! Cant log in

Spotify on both my computer and phone just simultaneously logged out and then when I try to log back in says my username or password is wrong. I've used the same username and password on here for four years ago it can't be but I also don't have acces...

  • Casual Listener
  • Spotify on both my computer and phone just simultaneously logged out and then when I try to log back in says my username or password is wrong. I've used the same username and password on here for fou...
  • PopPunkPenguin
  • Casual Listener
  • 334 Views
  • 2 replies
  • 0 likes
  • Account
  • 334 Views
  • 2 replies
  • 0 likes