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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7668 Views
  • 1 replies
  • 9 likes
  • Security
  • 7668 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474796 Views
  • 978 replies
  • 111 likes
  • Account
  • 474796 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207842 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207842 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119044 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119044 Views
  • 72 replies
  • 12 likes

agregar cuenta a premium for family

Buenas tardes, Estoy intentando agregar una cuenta a mi plan familiar y cuando le doy al link que se envia a la nueva cuenta me pone el siguiente mensaje: Lo sentimos, pero ya eres miembro de este plan Spotify Family (o de otro). Haz click abajo para...

  • Newbie
  • Buenas tardes,    Estoy intentando agregar una cuenta a mi plan familiar y cuando le doy al link que se envia a la nueva cuenta me pone el siguiente mensaje:   Lo sentimos, pero ya...
  • osornios
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 404 Views
  • 1 replies
  • 0 likes

Como solucionar problema de pago de Spotify

Buenas noches, intente contratar el plan familiar y cuando intenté pagar con mi tarjeta apareció su mensaje de "ups" que no podia.Lo intenté 2 veces y sucedió lo mismo, pero me llegaron dos mensajes de mi banco que fue exitosa mi compra, se replicó e...

  • Casual Listener
  • Buenas noches, intente contratar el plan familiar y cuando intenté pagar con mi tarjeta apareció su mensaje de "ups" que no podia. Lo intenté 2 veces y sucedió lo mismo, pero me llegaron dos mensaje...
  • emirandrw
  • Music Fan
  • 1427 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1427 Views
  • 3 replies
  • 0 likes

Spotify + Vodafone Red M

Good night.I live in Barcelona and today I have seen that with my price of vodafone I can have spotify premium during 3 monthts. I do all correct but at the end it says there is an error and Vodafone says me that everything is OK and that de problem ...

  • Casual Listener
  • Good night. I live in Barcelona and today I have seen that with my price of vodafone I can have spotify premium during 3 monthts. I do all correct but at the end it says there is an error and Vodafo...
  • osornios
  • Spotify Star
  • 839 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 839 Views
  • 7 replies
  • 0 likes

Charged twice, no premium

I tried to get the student premium offer but it's said I wasn't verified. Howeve my bank statements shows I was charged 5.34 two times and I still don't have access to the premium services.

  • Newbie
  • I tried to get the student premium offer but it's said I wasn't verified. Howeve my bank statements shows I was charged 5.34 two times and I still don't have access to the premium services.
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Användarnamn

Hej Kan man ändra sitt användarnamn hos er ? Eftersom jag ska registrera mig på Telia Spotify Premium så godkänner dem inte min mailadress som användarnamn. Har idag [snip - email]@hotmail.com som användarnamn Jag behöver byta användarnamn hos er.

  • Newbie
  • Hej Kan man ändra sitt användarnamn hos er ? Eftersom jag ska registrera mig på Telia Spotify Premium så godkänner dem inte min mailadress som användarnamn.   Har idag [snip - email]@hot...
  • ottosson1
  • Newbie
  • 6309 Views
  • 2 replies
  • 0 likes
  • 6309 Views
  • 2 replies
  • 0 likes

Pague dos veces un plan familiar y no aparece el pago!

Hola a todos!Hace dos dias pague un plan familiar, al momento me llego mensaje del banco para avisar el cobro, pero en la cuenta de spotify decía que no se había hecho el cobro, hoy lo intente nuevamente y sucedió lo mismo, en ambos casos me enviaron...

  • Newbie
  • Hola a todos! Hace dos dias pague un plan familiar, al momento me llego mensaje del banco para avisar el cobro, pero en la cuenta de spotify decía que no se había hecho el cobro, hoy lo intente nuev...
  • lulita_guzman29
  • Newbie
  • 175 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! I cant pay familiar subscription

Hi everybody.Im concern 'cause I cant pay familiar subscription. Spotify cant accept my visa and Amex Credit card. I would like to know another pay form to join familiar spotify. Thanks.Hola a todos.Tengo un problema. Spotify no acepta mis tarjetas d...

  • Casual Listener
  • Hi everybody. Im concern 'cause I cant pay familiar subscription. Spotify cant accept my visa and Amex Credit card. I would like to know another pay form to join familiar spotify. Thanks. Hola a ...
  • osornios
  • Spotify Star
  • 356 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 356 Views
  • 3 replies
  • 0 likes

Superuser Contribution Tarjetas de crédito

Como debo hacer para que el pago de la cuota mensual no la difieran a 36 meses sino que la pueda pagar a una sola cuota.

  • Newbie
  • Como debo hacer para que el pago de la cuota mensual no la difieran a 36 meses sino que la pueda pagar a una sola cuota.  
  • MaryC1
  • Spotify Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vodafone Ireland subscription

Hi,I already had a free account and yesterday I subscribed for a premium using Vodafone for 5 euro/month.It stills shows as a free account. I have already tried to logout and deleted and reinstalled app a few times and still as Free. What should I do...

  • Newbie
  • Hi, I already had a free account and yesterday I subscribed for a premium using Vodafone for 5 euro/month. It stills shows as a free account. I have already tried to logout and deleted and reinstal...
  • MaryC1
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 222 Views
  • 1 replies
  • 0 likes

Can't Log In

I downloaded the app on a new phone and had to sign in but even though I have both my username and password correct (I know because I had them written down) it will not let me log in. I then tried changing my password to see if that would work but it...

  • Casual Listener
  • I downloaded the app on a new phone and had to sign in but even though I have both my username and password correct (I know because I had them written down) it will not let me log in. I then tried ch...
  • Maxim
  • Spotify Star
  • 417 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 417 Views
  • 6 replies
  • 0 likes

Have reciept but no premium

My premium is not working and I've tried every step. What do I do next? I can show proof of payment.

  • Casual Listener
  • My premium is not working and I've tried every step. What do I do next? I can show proof of payment.
  • Rwb1989
  • Casual Listener
  • 175 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 175 Views
  • 2 replies
  • 0 likes

Can't Cancel Spotify Premium

I have a Spotify premium account that was started back in May. I want to cancel the subscription that is linked to a Facebook account I am currently locked out of. I have all the checking information and Facebook login information connected to the Sp...

  • Casual Listener
  • I have a Spotify premium account that was started back in May. I want to cancel the subscription that is linked to a Facebook account I am currently locked out of. I have all the checking information...
  • octodur
  • Roadie
  • 305 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 305 Views
  • 4 replies
  • 1 likes

When will I be able to get premium on mobile?

Someone told me I wasn't able to get Spotify premium because there was a current offer for something so they removed premium. When will the option to get premium be back for mobile? Because I really don't want to have to use a credit card when I alre...

  • Casual Listener
  • Someone told me I wasn't able to get Spotify premium because there was a current offer for something so they removed premium. When will the option to get premium be back for mobile? Because I really ...
  • user-removed
  • Not applicable
  • 212 Views
  • 3 replies
  • 0 likes
  • Premium
  • 212 Views
  • 3 replies
  • 0 likes

Cannot use Spotify from abroad

Hi there!cannot use spotify. I am italian living abroad, in Kazakhstan. i download spotify on the 1st of july, i used with no issue. then i travelled to greece and all sudden the app stop working, saying that i cannot use spotify abroad for more than...

  • Newbie
  • Hi there! cannot use spotify. I am italian living abroad, in Kazakhstan. i download spotify on the 1st of july, i used with no issue. then i travelled to greece and all sudden the app stop working, ...
  • Maxim
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • Account
  • 416 Views
  • 1 replies
  • 0 likes

Facebook Page & Spotify

Hello, i would like to know if you could connect a facebook page to a spotify account. Let me explain, i wish the fb page that you have administrator corresponded a spotify account.

  • Newbie
  •   Hello, i would like to know if you could connect a facebook page to a spotify account. Let me explain, i wish the fb page that you have administrator corresponded a spotify account.
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution student discount not applied for 2 months

Hi, I'm using the student discount since Jan 2015.In December 2015 I re-confirmed by student status via UNIDAYS as requested, so it should work again for next 12 months. Hoewever, suddendly I found spotify charged again the normal Premium price for M...

  • Newbie
  • Hi,   I'm using the student discount since Jan 2015. In December 2015 I re-confirmed by student status via UNIDAYS as requested, so it should work again for next 12 months.   ...
  • MaryC1
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 247 Views
  • 1 replies
  • 0 likes

Wont let me pay for premium

I tried to upgrade to premium and the message "oops it looks like theres something wrong with your card ...." pops up. I used my card for other purchases after trying to purchase spotify so there is no problem with my card. I double checked to make s...

  • Newbie
  • I tried to upgrade to premium and the message "oops it looks like theres something wrong with your card ...." pops up. I used my card for other purchases after trying to purchase spotify so there is ...
  • LordRollin
  • Community Legend
  • 2599 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2599 Views
  • 1 replies
  • 0 likes

spotify family

Hi, So i accidentally signed up on the wrong account for my spotify family. I would like to swap it to my other one. Any way or method on doing that without them charging me twice ?

  • Visitor
  • Hi,   So i accidentally signed up on the wrong account for my spotify family. I would like to swap it to my other one. Any way or method on doing that without them charging me twice ?
  • LordRollin
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

I pay for Premium but I changed my Spotify password and now I'm on the free version

I've been paying for Premium for about 2 years now. Earlier this week due to a concern about my login/password details having been leaked, I changed my Spotify password. Now, when I log back in I am on the FREE version, even though the most recent pa...

  • Visitor
  • I've been paying for Premium for about 2 years now. Earlier this week due to a concern about my login/password details having been leaked, I changed my Spotify password. Now, when I log back in I am ...
  • Maxim
  • Spotify Star
  • 350 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 350 Views
  • 5 replies
  • 0 likes

Premium to student discount premium

How do I change my subscription from regular premium to student discount premium???

  • Newbie
  • How do I change my subscription from regular premium to student discount premium???
  • LordRollin
  • Community Legend
  • 169 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 169 Views
  • 2 replies
  • 0 likes