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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294326 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542333 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129805 Views
74 replies
12 likes
I've upgraded to premium on my iPhone, but on my computer, my account still says that I'm on the free version, and I'm seeing and hearing ads. I've tried logging out, and back in - doesn't help. I've tried uninstalling and reinstalling - doesn't help...
I've upgraded to premium on my iPhone, but on my computer, my account still says that I'm on the free version, and I'm seeing and hearing ads. I've tried logging out, and back in - doesn't help. I've...
Spotify Star
287 Views
1 replies
0 likes
'm trying to to cancel my premium subscription. I have the app on my iPhone so have been trying to cancel it through my subscriptions on Apple, to which it's not appearing on there. I've then tried to cancel it through the website - when I've logged ...
'm trying to to cancel my premium subscription. I have the app on my iPhone so have been trying to cancel it through my subscriptions on Apple, to which it's not appearing on there. I've then tried t...
Spotify Star
180 Views
1 replies
0 likes
Maximum number of downloads reached?? I do not have 10,000 songs.
Maximum number of downloads reached?? I do not have 10,000 songs.
Spotify Star
389 Views
3 replies
0 likes
Hi all, my account has been recently been hacked. basicaly, i can enter my account using my facebook account, but if i go into the profile, another email adress is there. and if i try to change the email back to mine, it ask for the password and it s...
Hi all, my account has been recently been hacked. basicaly, i can enter my account using my facebook account, but if i go into the profile, another email adress is there. and if i try to chang...
Casual Listener
372 Views
4 replies
0 likes
Hello, I'm french, and I want too suscribe to Sootify Family.But, In don't know, I will pay my premium account + premium family ?So 9,99 + 14,99 Or just the premium family ?Thanks and sorry for errors
Hello, I'm french, and I want too suscribe to Sootify Family. But, In don't know, I will pay my premium account + premium family ? So 9,99 + 14,99 Or just the premium family ? Thanks and so...
Spotify Star
331 Views
2 replies
0 likes
I have premium, I haven't been able to find my play lists or log in so I made a new username and password because it says there's nothing linked to the one I put in the username area . I pay , it comes out of my account i need someone to help me.
I have premium, I haven't been able to find my play lists or log in so I made a new username and password because it says there's nothing linked to the one I put in the username area . I pay , it com...
Roadie
145 Views
1 replies
0 likes
Hello all, Not sure if you can help me. I'm not sure how or when this was done because I've always just logged in via facebook, but recently, due to career pursuits, I've decided to indefinitely deactivate my facebook. This obviously logged me out of...
Hello all, Not sure if you can help me. I'm not sure how or when this was done because I've always just logged in via facebook, but recently, due to career pursuits, I've decided to in...
Roadie
302 Views
1 replies
0 likes
On the app it just says I have the free trial but when I go online it says I have premium. I paid for premium and everything went through but can't get it on my phone on the app. Tried deleting and re downloading the app and logging in and out but no...
On the app it just says I have the free trial but when I go online it says I have premium. I paid for premium and everything went through but can't get it on my phone on the app. Tried deleting and r...
Casual Listener
216 Views
2 replies
0 likes
I have been using spotify for years now and after logging in today i found that my playlists are gone and my payment info is gone and now its saying i have to start from the beginning. Is there any way to recover my information? Where did it go in th...
I have been using spotify for years now and after logging in today i found that my playlists are gone and my payment info is gone and now its saying i have to start from the beginning. Is there any w...
Roadie
194 Views
1 replies
0 likes
So i have had spotify premium for like 6 or 7 months and yesterday when i logged in, i saw that someone was using it on a device that is unfamiliar to me. I've tried to change my password and everything, but it doesnt help, is there anything i could ...
So i have had spotify premium for like 6 or 7 months and yesterday when i logged in, i saw that someone was using it on a device that is unfamiliar to me. I've tried to change my password and everyth...
Newbie
560 Views
5 replies
2 likes
I've used Spotify in the past, and have payed for premium regularly. However, recently I didn't have the iTunes credit to keep supporting it, so the subscription was cancelled. I got enough iTunes credit today and went to my apple id subscriptions me...
I've used Spotify in the past, and have payed for premium regularly. However, recently I didn't have the iTunes credit to keep supporting it, so the subscription was cancelled. I got enough iTunes cr...
Roadie
171 Views
1 replies
0 likes
Intenté sucribirme al plan familiar, se hizo el cargo a la tarjeta pero sigo en cuenta gratis! Cómo lo soluciono???
Intenté sucribirme al plan familiar, se hizo el cargo a la tarjeta pero sigo en cuenta gratis! Cómo lo soluciono???
Spotify Star
190 Views
1 replies
1 likes
The company that i work for valley girl nz has just gone into receivership therefore i am unable to pay for my subscription is there anyway of freezing it paying again later when i have the fundsThanksSherrina
The company that i work for valley girl nz has just gone into receivership therefore i am unable to pay for my subscription is there anyway of freezing it paying again later when i have the funds Th...
Spotify Star
253 Views
3 replies
0 likes
Two nights ago, I attempted to upgrade my account to a premium student account. Whatever the "authentication" service is, it was not able to find me, and so the upgrade process was not completed. However, because my credit card details were also ente...
Two nights ago, I attempted to upgrade my account to a premium student account. Whatever the "authentication" service is, it was not able to find me, and so the upgrade process was not completed. How...
Spotify Star
331 Views
3 replies
0 likes
I have been using Apple's renewal service to charge for spotify premium, and I recently got billed for this month, and when I opened Spotify on my phone, I couldn't help but notice that it was stuck at Free, and I am currently in a bad situation. Ple...
I have been using Apple's renewal service to charge for spotify premium, and I recently got billed for this month, and when I opened Spotify on my phone, I couldn't help but notice that it was stuck ...
Spotify Star
190 Views
3 replies
0 likes
Hello fellows So I reacently had to log out of all of my facebook accounts in order to make sure I was secure since I've been getting some facebooks issues. (Not that this matters) What the case really is, is that I no longer are able to log in throu...
Hello fellows 😉 So I reacently had to log out of all of my facebook accounts in order to make sure I was secure since I've been getting some facebooks issues. (Not that this matters) What t...
Spotify Star
1498 Views
7 replies
1 likes
I study in the uk and have moved back to Belgium for the summer holidays. Since I came back, I can't log into my spotify account anymore: I open the desktop app, where there is the welcome page, I select " log in with facebook" and a window on google...
I study in the uk and have moved back to Belgium for the summer holidays. Since I came back, I can't log into my spotify account anymore: I open the desktop app, where there is the welcome pa...
Spotify Star
430 Views
3 replies
0 likes
Hi me and my family are currently living in Mexico City and have subscribed to a family plan with an american credit card with my USA billing address. The reason I dont use my mexican credit card is because I prefer to use the USA version of spotify ...
Hi me and my family are currently living in Mexico City and have subscribed to a family plan with an american credit card with my USA billing address. The reason I dont use my mexican credit car...
Roadie
901 Views
1 replies
0 likes
I'm not shown the thumbs for voting on songs. Never have been. - Same for mobile or desktop.- No change when logging in/out, changing browser, disabling adblocker, new account. No hits in the FAQ or troubleshooting or response on Twitter from @spotif...
I'm not shown the thumbs for voting on songs. Never have been. - Same for mobile or desktop. - No change when logging in/out, changing browser, disabling adblocker, new account.  ...
Newbie
263 Views
2 replies
2 likes
I am currently having some trouble with my account. I have had a premium account for the last couple months, but my card got blocked cause I lost it and whatnot, so the premium sub was cancelled. I paid again, on the 16th of July, to rejoin premium, ...
I am currently having some trouble with my account. I have had a premium account for the last couple months, but my card got blocked cause I lost it and whatnot, so the premium sub was cancelled. I p...
Not applicable
134 Views
1 replies
0 likes
