Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80355 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653696 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734104 Views
18 replies
29 likes
Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!
Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!
Newbie
783 Views
4 replies
1 likes
Hola, llevo dos días intentando pagar con Paypal para conseguir la suscripcion premium a 0.99€ por 3 meses como indica la oferta. Todo funciona correcto hasta que se va a realizar el pago, que me devuelve a la página de actualizar la suscripción (vol...
Hola, llevo dos días intentando pagar con Paypal para conseguir la suscripcion premium a 0.99€ por 3 meses como indica la oferta. Todo funciona correcto hasta que se va a realizar el pago, q...
Casual Listener
674 Views
5 replies
0 likes
paguei pela conta premiun e o aplicativo não atualiza... isso acredito que deveria ser melhor avaliado por vocês. comprei um pacote de seis meses paguei o boleto bancário e a minha conta ainda é free...
paguei pela conta premiun e o aplicativo não atualiza... isso acredito que deveria ser melhor avaliado por vocês. comprei um pacote de seis meses paguei o boleto bancário e a minha conta ainda é free...
Newbie
844 Views
3 replies
0 likes
Dear Community:As the title let's you know, I now have a problem. Now that I joined family Spotify, the 99c is only until August 20th not September. Does this make any sense? I wanna go back to Premium and enjoy the three months.Am I seeing things wh...
Dear Community: As the title let's you know, I now have a problem. Now that I joined family Spotify, the 99c is only until August 20th not September. Does this make any sense? I wanna go back to P...
Community Legend
322 Views
1 replies
0 likes
Is there someone I can talk to over the phone in Canada? Can my account be on two devices with the 3 month $.99 premuim?
Is there someone I can talk to over the phone in Canada? Can my account be on two devices with the 3 month $.99 premuim?
Community Legend
321 Views
2 replies
0 likes
Hola, quiero contratar un servicio premium de Spotify, pero no me aparece la opcion para pagar con Paypal, solo me aparece para pagar con Tarjeta de crédito, como puedo pagar con Paypal, gracias-
Hola, quiero contratar un servicio premium de Spotify, pero no me aparece la opcion para pagar con Paypal, solo me aparece para pagar con Tarjeta de crédito, como puedo pagar con Paypal, gracias-
Roadie
558 Views
1 replies
0 likes
Hola, Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canciones famosas y tampoco aparece la letra. ¿Alguien sabe que p...
Hola, Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canci...
Newbie
10040 Views
25 replies
6 likes
I just bought a spotify offer that said "3 months for 99DKK" (3 months for the price of one) I cklicked an add on the spotify app and was immediately directed to the spotify website asking for my credit card information. I typed them in to buy the of...
I just bought a spotify offer that said "3 months for 99DKK" (3 months for the price of one) I cklicked an add on the spotify app and was immediately directed to the spotify website asking for my cre...
Spotify Star
343 Views
2 replies
0 likes
I was automatically logged out of my account on my phone for some reason, and I cannot log back in. The email address that I used to set up the account is no longer active, so I cannot retrieve a new password from the address associated with my Spoti...
I was automatically logged out of my account on my phone for some reason, and I cannot log back in. The email address that I used to set up the account is no longer active, so I cannot retrieve...
Community Legend
9147 Views
2 replies
0 likes
Hello! I have scraped my spotifypremium code to hard, so i can't see the pincode (letters and numbers.) How should I proceed? I still have the receipt remaining, how can i still use the code? Thanks for help.
Hello! I have scraped my spotifypremium code to hard, so i can't see the pincode (letters and numbers.) How should I proceed? I still have the receipt remaining, how can i still use the code? Th...
Casual Listener
512 Views
2 replies
1 likes
Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jemand helfen kann.
Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jema...
208 Views
0 replies
0 likes
Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money.****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58
Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money. ****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58
Community Legend
220 Views
1 replies
0 likes
I decided to try the premium service using the promotional offer, the first issue was spotify not letting me pay (they said they were having problems but no charge would be made) then tried different credit cards until I could pay, but I haven't rece...
I decided to try the premium service using the promotional offer, the first issue was spotify not letting me pay (they said they were having problems but no charge would be made) then tried diff...
Spotify Star
296 Views
2 replies
0 likes
Se hizo cargo a mi. Tarjeta para cambiarme a Premium pero Spotifi dice q no se puso sin embargo el Banco si lo hizo QUE HACER?
Se hizo cargo a mi. Tarjeta para cambiarme a Premium pero Spotifi dice q no se puso sin embargo el Banco si lo hizo QUE HACER?
Spotify Star
867 Views
7 replies
0 likes
Hi. I just did an upgrade to Family. We are four in Norway..living here - and one in Hungary. The girl in Hungary cant use our account because of some rules of something. She told me that is no problem with Deezer , and i wonder if that is the soluti...
Hi. I just did an upgrade to Family. We are four in Norway..living here - and one in Hungary. The girl in Hungary cant use our account because of some rules of something. She told me that is no probl...
Community Legend
325 Views
2 replies
0 likes
Hey,I made a spotify acc with an old email adress that doesn´t work anymore so i cant get any emails from spoify. Is it possible to change the email adress?Any kind of help would be nice, thanks
Hey, I made a spotify acc with an old email adress that doesn´t work anymore so i cant get any emails from spoify. Is it possible to change the email adress? Any kind of help would be nice, thanks
Not applicable
257 Views
1 replies
0 likes
So I renewed my account through my phone under iTunes Store and manage subscriptions. My account was charged 12.99 from Apple for Spotify premium and my Spotify account still says free! I am beyond pissed I did not get a renewal receipt either I have...
So I renewed my account through my phone under iTunes Store and manage subscriptions. My account was charged 12.99 from Apple for Spotify premium and my Spotify account still says free! I am beyond p...
Spotify Star
501 Views
5 replies
0 likes
When I first opened a spotify acount a while ago I used a username I now do not want, so I decided to switch emails, and use one of the other email accounts, then completely disregard the account. After I did theat I logged out and started making a n...
When I first opened a spotify acount a while ago I used a username I now do not want, so I decided to switch emails, and use one of the other email accounts, then completely disregard the accoun...
Community Legend
348 Views
1 replies
0 likes
I have internet access and the songs says "not available. If you have the file on your computer you can import it" that happens to all of my songs.When I try to play anyother song the program plays the first second then goes to the next song over and...
I have internet access and the songs says "not available. If you have the file on your computer you can import it" that happens to all of my songs. When I try to play anyother song the program plays...
Spotify Star
188 Views
1 replies
0 likes
