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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 432 Views
  • 0 replies
  • 7 likes
  • Security
  • 432 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440092 Views
  • 970 replies
  • 108 likes
  • Account
  • 440092 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195530 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195530 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106923 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106923 Views
  • 70 replies
  • 11 likes

Hola, necesito ayuda!

Hola cuento con una cuenta Premium Familiar y el unico metodo de pago con el que cuento actualmente es con tarjetas de pre pago, compre dos de $600 pesos y no me las acepta, que puedo hacer?

  • Casual Listener
  • Hola cuento con una cuenta Premium Familiar y el unico metodo de pago con el que cuento actualmente es con tarjetas de pre pago,  compre dos de $600 pesos y no me las acepta,  que puedo hac...
  • luisblackfire
  • Casual Listener
  • 155 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 155 Views
  • 2 replies
  • 0 likes

no me deja entrar a mi cuenta

hola recientemente me mude y necesito cambiar el pais con que esta registrada mi cuenta

  • Newbie
  • hola  recientemente me mude y necesito cambiar el pais con que esta registrada mi cuenta  
  • osornios
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
  • 139 Views
  • 1 replies
  • 0 likes

Paid for premium and then broke my phone

I paid for 3 monthes premium which was 99c about 6 weeks ago and recently had to get a new phone and I dont have premium anymore,can I get my premium back on my new phone for the month of it thats left?

  • Visitor
  • I paid for 3 monthes premium which was 99c about 6 weeks ago and recently had to get a new phone and I dont have premium anymore,can I get my premium back on my new phone for the month of it thats le...
  • osornios
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Premium
  • 173 Views
  • 1 replies
  • 0 likes

Combine multiple accounts into one?

Hello,I've somehow ended up with 3 accounts, one of which I believe is an artist account. Is there any way to combine these into one (preferably combining the subscriptions and playlists, and artist's admin access as well)? To make matters slightly m...

  • Newbie
  • Hello, I've somehow ended up with 3 accounts, one of which I believe is an artist account. Is there any way to combine these into one (preferably combining the subscriptions and playlists, and ...
  • osornios
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Subscription says free but I was charged on my card

I am becoming a college student in the fall, I am registered. At first Spotify said they could not find my information, I tried again and they charged my card the student monthly fee, but my account still says it is under the free subscription and no...

  • Newbie
  • I am becoming a college student in the fall, I am registered. At first Spotify said they could not find my information, I tried again and they charged my card the student monthly fee, but my account ...
  • osornios
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

I cant buy premium

I had an premium account than i couldnt pay one month and my account turned out to a free account. Now i want to buy spotify again but i cant buy it anyway. Help me about this please

  • Newbie
  • I had an premium account than i couldnt pay one month and my account turned out to a free account. Now i want to buy spotify again but i cant buy it anyway. Help me about this please
  • osornios
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Premium
  • 132 Views
  • 1 replies
  • 0 likes

Simply can't log in!

My daughter has her own Spotify account. She logs in with Facebook. A couple of days ago, she was logged out on her phone for some reason and now can't log back in.She has tried everything suggested (restarting device, deleting and re-installing,...)...

  • Casual Listener
  • My daughter has her own Spotify account. She logs in with Facebook. A couple of days ago, she was logged out on her phone for some reason and now can't log back in. She has tried everything suggeste...
  • Bittencourt
  • Spotify Star
  • 264 Views
  • 5 replies
  • 0 likes
  • Login
  • 264 Views
  • 5 replies
  • 0 likes

Not identifying me as a student

I try to sign up with a student discount, but spotify doesn't register me as a student. I'm going to be a college freshman in the fall, so I don't know if that has something to do with it? I'm enrolled and everything, so that would mean I am I studen...

  • Newbie
  • I try to sign up with a student discount, but spotify doesn't register me as a student. I'm going to be a college freshman in the fall, so I don't know if that has something to do with it? I'm enroll...
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! Unable to Login via iPhone 6

I was recently logged out of the Spotify app on my iPhone 6 and I'm unable to log back in. When I enter my account name (email address) and password, the message I get is: "Login Failed -- You've already created an account with this email address." O...

  • Casual Listener
  • I was recently logged out of the Spotify app on my iPhone 6 and I'm unable to log back in.  When I enter my account name (email address) and password, the message I get is: "Login Failed -- You'...
  • spotifyuser1018
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 345 Views
  • 2 replies
  • 0 likes

No reprodece OFFLINE

buenas tardes: cambie de telefono de IOS a Android en un galaxy S7 asi que bajé la aplicacion de Spotify la cual tengo cuenta premium y descargue las canciones q tenia en el dispositivo anterior, pero cuando lo pongo en OFFLINE no me reproduce las ca...

  • Casual Listener
  • buenas tardes:   cambie de telefono de IOS a Android en un galaxy S7 asi que bajé la aplicacion de Spotify la cual tengo cuenta premium y descargue las canciones q tenia en el dispositivo ante...
  • osornios
  • Spotify Star
  • 289 Views
  • 3 replies
  • 0 likes
  • Premium
  • 289 Views
  • 3 replies
  • 0 likes

Solved!! Will I loose Premium if I move to another country?

I live in Czech Republic but right now I'm in Spain for summer. I have been here for two weeks, and could use Spotify with Czech Rep. selected as my country. Two days ago I got error 408 which required me to change location to Spain if I wanted to lo...

  • Regular
  • I live in Czech Republic but right now I'm in Spain for summer. I have been here for two weeks, and could use Spotify with Czech Rep. selected as my country. Two days ago I got error 408 which requir...
  • osornios
  • Spotify Star
  • 1160 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1160 Views
  • 3 replies
  • 0 likes

from facebook to no facebook

Hey! I am planning to deactivate my facebook account - but, my subscription is tied to that account and I have no other means of logging in. Any ideas on how can I migrate my facebook-spotify account to standalone spotify account? Thanks!Fil

  • Newbie
  • Hey!  I am planning to deactivate my facebook account - but, my subscription is tied to that account and I have no other means of logging in.  Any ideas on how can I migrate my facebook...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
  • 135 Views
  • 1 replies
  • 0 likes

I can't see how to link my iTunes subscription to spotify to my spotify account?

So I subscribed a few days ago to spotify via my iTunes manage subscriptions options. However when I go on to my itunes account its still in the free mode. I can't see where my iTunes subscription is linked to spotify wise. I'm pretty sure I only hav...

  • Newbie
  • So I subscribed a few days ago to spotify via my iTunes manage subscriptions options. However when I go on to my itunes account its still in the free mode. I can't see where my iTunes subscription is...
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Spotify saying I'm abroad when I'm not

Spotify has kicked me out and not allowing me to sign back in saying I can only use it abroad for 14 days. I'm not abroad, I assume it's because I down loaded it in Spain when I was on holiday a couple of weeks ago. Can someone please help?

  • Casual Listener
  • Spotify has kicked me out and not allowing me to sign back in saying I can only use it abroad for 14 days. I'm not abroad, I assume it's because I down loaded it in Spain when I was on holiday a coup...
  • osornios
  • Spotify Star
  • 482 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 482 Views
  • 6 replies
  • 0 likes

You already charge my credit card but the premium doesn't work

Please help me the charge is done in my credit card but the app say that I have not pay. At the web the same thing but I checked whith the bank and the charge is done. Help me my acount is risaar28

  • Casual Listener
  • Please help me the charge is done in my credit card but the app say that I have not pay. At the web the same thing but I checked whith the bank and the charge is done. Help me my acount is risaar28
  • Maxim
  • Spotify Star
  • 287 Views
  • 3 replies
  • 1 likes
  • Account
  • 287 Views
  • 3 replies
  • 1 likes

Impossibile annullare abbonamento

Volevo annullare il mio abbonamento prima della scadenza dei 30 giorni di prova gratis ma anche seguendo le istruzioni e accedendo all'account e alla parte abbonamento non compare il menù per l'annullamento ma dice che avrò Spotify Premium fino a 201...

  • Casual Listener
  • Volevo annullare il mio abbonamento prima della scadenza dei 30 giorni di prova gratis ma anche seguendo le istruzioni  e accedendo all'account e alla parte abbonamento non compare il menù per l...
  • Charlie90
  • Casual Listener
  • 1205 Views
  • 5 replies
  • 0 likes
  • 1205 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist perdidas y nombre de usuario cambiado

Buenos días, hoy no podía acceder a mi cuenta, cambié la contraseña y al acceder resulta que han cambiado mi nombre de usuario y se han borrado todas mis playlists. ¿como puedo recuperar los datos?

  • Newbie
  • Buenos días, hoy no podía acceder a mi cuenta, cambié la contraseña y al acceder resulta que han cambiado mi nombre de usuario y se han borrado todas mis playlists. ¿como puedo recuperar los datos?
  • misabelcc-es
  • Casual Listener
  • 434 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 434 Views
  • 2 replies
  • 0 likes

Subscribtion fee but canceled my Account

Hey there Support team.I canceled my Subscription but my credit card was charged yesterday. Please refund this immediately. Thank you.

  • Casual Listener
  • Hey there Support team. I canceled my Subscription but my credit card was charged yesterday.  Please refund this immediately.   Thank you.
  • Peggie0921
  • Newbie
  • 331 Views
  • 6 replies
  • 0 likes
  • Account
  • 331 Views
  • 6 replies
  • 0 likes

Cannot Change Country Setting

I recently moved to another country (Germany to USA) and despite deleting my account/reinstalling the program, it is still a German Spotify (language, settings, music, etc.) and is charging me through my USA paypal the USA premium rate. The country p...

  • Newbie
  • I recently moved to another country (Germany to USA) and despite deleting my account/reinstalling the program, it is still a German Spotify (language, settings, music, etc.) and is charging me throug...
  • novatski
  • Newbie
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
  • 165 Views
  • 1 replies
  • 0 likes

Cancelled subscription and still being charged

I have cancelled my premium last month and still was charged in June ! I would like to be reimbursed ASAP!

  • Newbie
  • I have cancelled my premium last month and still was charged in June ! I would like to be reimbursed ASAP!
  • Soledadsanchez3
  • Newbie
  • 235 Views
  • 2 replies
  • 1 likes
  • Account
  • 235 Views
  • 2 replies
  • 1 likes