Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80601 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654562 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735125 Views
18 replies
29 likes
I've decided to quit Spotify and sign up for iTunes because after 3 hours of trying to get in touch with Spotify support via e-mail (provided through the website), DM'ing and publicly contacting through Twitter, and reading through customer forums, n...
I've decided to quit Spotify and sign up for iTunes because after 3 hours of trying to get in touch with Spotify support via e-mail (provided through the website), DM'ing and publicly contacting thro...
Casual Listener
302 Views
2 replies
0 likes
I have found directions on how to cancel my subscription, but when I go where directed, there is no option there for me to cancel it. I am very frustrated and would like to stop the debit from my account and cancel my subscription. How do I do this?
I have found directions on how to cancel my subscription, but when I go where directed, there is no option there for me to cancel it. I am very frustrated and would like to stop the debit from my acc...
Community Legend
631 Views
8 replies
0 likes
I recently got a new iPhone and tried to log in on my phone after downloading the app I couldn't remember my password so had to change that but when I got on it was asking me to get premium but I already pay for premium and have recently just paid my...
I recently got a new iPhone and tried to log in on my phone after downloading the app I couldn't remember my password so had to change that but when I got on it was asking me to get premium but I alr...
Community Legend
263 Views
2 replies
0 likes
So i log into my Spotify account well after 6 months, and i cant find my playlists..I had over 600 songs on the playlists and now everythings gone. I remember back in december i contacted Spotify regarding that i accidently connected a new account to...
So i log into my Spotify account well after 6 months, and i cant find my playlists.. I had over 600 songs on the playlists and now everythings gone. I remember back in december i contacted Spotify r...
Spotify Star
282 Views
2 replies
0 likes
Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!
Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!
Newbie
783 Views
4 replies
1 likes
Hola, llevo dos días intentando pagar con Paypal para conseguir la suscripcion premium a 0.99€ por 3 meses como indica la oferta. Todo funciona correcto hasta que se va a realizar el pago, que me devuelve a la página de actualizar la suscripción (vol...
Hola, llevo dos días intentando pagar con Paypal para conseguir la suscripcion premium a 0.99€ por 3 meses como indica la oferta. Todo funciona correcto hasta que se va a realizar el pago, q...
Casual Listener
674 Views
5 replies
0 likes
paguei pela conta premiun e o aplicativo não atualiza... isso acredito que deveria ser melhor avaliado por vocês. comprei um pacote de seis meses paguei o boleto bancário e a minha conta ainda é free...
paguei pela conta premiun e o aplicativo não atualiza... isso acredito que deveria ser melhor avaliado por vocês. comprei um pacote de seis meses paguei o boleto bancário e a minha conta ainda é free...
Newbie
845 Views
3 replies
0 likes
Dear Community:As the title let's you know, I now have a problem. Now that I joined family Spotify, the 99c is only until August 20th not September. Does this make any sense? I wanna go back to Premium and enjoy the three months.Am I seeing things wh...
Dear Community: As the title let's you know, I now have a problem. Now that I joined family Spotify, the 99c is only until August 20th not September. Does this make any sense? I wanna go back to P...
Community Legend
325 Views
1 replies
0 likes
Is there someone I can talk to over the phone in Canada? Can my account be on two devices with the 3 month $.99 premuim?
Is there someone I can talk to over the phone in Canada? Can my account be on two devices with the 3 month $.99 premuim?
Community Legend
321 Views
2 replies
0 likes
Hola, quiero contratar un servicio premium de Spotify, pero no me aparece la opcion para pagar con Paypal, solo me aparece para pagar con Tarjeta de crédito, como puedo pagar con Paypal, gracias-
Hola, quiero contratar un servicio premium de Spotify, pero no me aparece la opcion para pagar con Paypal, solo me aparece para pagar con Tarjeta de crédito, como puedo pagar con Paypal, gracias-
Roadie
559 Views
1 replies
0 likes
Hola, Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canciones famosas y tampoco aparece la letra. ¿Alguien sabe que p...
Hola, Hace años que tengo una cuenta Spotify. Desde hace unas semanas no me aparece ninguna letra: o dice que no la tiene o aparece un icono estraño. Para comprabar el error, he puesto canci...
Newbie
10043 Views
25 replies
6 likes
I just bought a spotify offer that said "3 months for 99DKK" (3 months for the price of one) I cklicked an add on the spotify app and was immediately directed to the spotify website asking for my credit card information. I typed them in to buy the of...
I just bought a spotify offer that said "3 months for 99DKK" (3 months for the price of one) I cklicked an add on the spotify app and was immediately directed to the spotify website asking for my cre...
Spotify Star
344 Views
2 replies
0 likes
I was automatically logged out of my account on my phone for some reason, and I cannot log back in. The email address that I used to set up the account is no longer active, so I cannot retrieve a new password from the address associated with my Spoti...
I was automatically logged out of my account on my phone for some reason, and I cannot log back in. The email address that I used to set up the account is no longer active, so I cannot retrieve...
Community Legend
9155 Views
2 replies
0 likes
Hello! I have scraped my spotifypremium code to hard, so i can't see the pincode (letters and numbers.) How should I proceed? I still have the receipt remaining, how can i still use the code? Thanks for help.
Hello! I have scraped my spotifypremium code to hard, so i can't see the pincode (letters and numbers.) How should I proceed? I still have the receipt remaining, how can i still use the code? Th...
Casual Listener
512 Views
2 replies
1 likes
Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jemand helfen kann.
Hallo, ich wollte mir Spotify Premium mit drei Paysafecards kaufen. Nun habe ich das Problem, dass das Guthaben abgezogen wurde aber ich kein Premium Abonnement bekommen habe. Ich hoffe dass mir jema...
209 Views
0 replies
0 likes
Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money.****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58
Hello. I paid for the 3 months promo but i cant attivate it because seems i just did it in the past. Then the payment system stole me the money. ****Spotify P00437B3B2 Spot-ify P0043 21/06/16 20:58
Community Legend
221 Views
1 replies
0 likes
I decided to try the premium service using the promotional offer, the first issue was spotify not letting me pay (they said they were having problems but no charge would be made) then tried different credit cards until I could pay, but I haven't rece...
I decided to try the premium service using the promotional offer, the first issue was spotify not letting me pay (they said they were having problems but no charge would be made) then tried diff...
Spotify Star
296 Views
2 replies
0 likes
Se hizo cargo a mi. Tarjeta para cambiarme a Premium pero Spotifi dice q no se puso sin embargo el Banco si lo hizo QUE HACER?
Se hizo cargo a mi. Tarjeta para cambiarme a Premium pero Spotifi dice q no se puso sin embargo el Banco si lo hizo QUE HACER?
Spotify Star
868 Views
7 replies
0 likes
Hi. I just did an upgrade to Family. We are four in Norway..living here - and one in Hungary. The girl in Hungary cant use our account because of some rules of something. She told me that is no problem with Deezer , and i wonder if that is the soluti...
Hi. I just did an upgrade to Family. We are four in Norway..living here - and one in Hungary. The girl in Hungary cant use our account because of some rules of something. She told me that is no probl...
Community Legend
325 Views
2 replies
0 likes
