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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, I can't login into my account since like a week ago. I thought it was an issue on your end. I don't actually remember what password I used, so I tried several of them and some say "Incorrect username or password" and some "Authentication Failed. ...
Hello, I would like to remove a person from my Premium for family. I can't find a button or something, just a "Replace this person". Do I need to cancel my subscription just te remove 1 person? Thanks in advance,Gijs
Out family account just broke down and degraded into Free. That means the whole family is stuck on ad filled shuffled playlists. When looking into the account, we can see that no attempt was made to withdraw money from Paypal this month. All family s...
Hello...I already had Spotify Family for me and my son and daughter. I received your email about the changes and the additional family memberships so followed the instructions to add my wife. However, when she clicks the Accept Invitation link in the...
i paid previous month to get premium and didn't get it, yesterday i received the receipt for this months payment but i still have the free account. That's allready 26€ for nothing.. I tried everything i could find, double accounts, reinstall the app,...
Hello! I just bought spotify-premium and the receipt was sent to my old e-mail. Problem is, that I cant log in there because hotmail says my e-mail is hacked. Also, I can't change my e-mail adress because spotify says it is already used. So, I can't ...
I have two Bluesound Node players. Mainly it is my iPhone being used as the remote control.Today it is only me in the family having a Spotify subscription, meaning that same music must be played on both Node-players and if I want to use the iPhone fo...
Hi i have som problem. I have my spotify prenium on my old facebook account, now I want to switch to my new facebook account becaus I want to delete my old. Is there any way to do it? I just have paid to have prenium this month so i dont want to loos...
On june the 9th, I bought the special premium offer which was $12.99 for 3 months, but it was cancelled after one month. saying that i need to update my payment details. Why? and is there any way i can contact spotify to solve the problem??
Now I didn't know that spotify was not avalible in Serbia before going. So download alot of music is not an alternative. Is there a legal way to actually access my music?! Without using VPN!I have a premium account!
Hello, I changed mobile phone and tried to install and to use my Spotify but I can't access. "Error 3" I can access ion the website and my account but I can't access on my Android App and on my Mac App. Someone know how to do it? Thank you
On the 9th of June I bought a special which was $12.99 for 3 months, but it was cancelled after one month. Why?
During my travel Im not able to log in into the app, what is wrong?
Hey, Having issues logging into Spotify. I am either getting a Error 404 or login failed : You've already created an account with this address (but I'm just trying to login not create a new account). Have already deleted and reinstalled with no succe...
hey team,i believe I had cancelled my premium subscription last month and continue as a free user, yet still got charged $11.99 of my paypal, i just re-cancelled it again, can i have my money refund back asap?? thanks
Recently my Windows desktop app has started showing my username as numbers. Also my Bell notifications icon has dissapeared so I can no longer keep track of new albums etc from my artists. On my phone my name shows up correctly but I cant find notifi...
Hi! I've been using spotify for several years now. I used to log in straight via facebook, but now I got spotify premium, and for some reason the user id (the number sequence you need if you want to turn your facebook account into premium) didn't sho...
Hi there, I'm a premium member with a subscription through my mobile phone company, and I need to change my username. I've seen a reply to another post that you can create a new account and have playlists transferred, but how does this work with the ...