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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414286 Views
  • 965 replies
  • 108 likes
  • Account
  • 414286 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181086 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181086 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101405 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101405 Views
  • 68 replies
  • 10 likes

I pay Premium and when travelling is not working

During my travel Im not able to log in into the app, what is wrong?

  • Visitor
  • During my travel Im not able to log in into the app, what is wrong?
  • EthanS1
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 121 Views
  • 1 replies
  • 0 likes

cannot login to spotify

Hey, Having issues logging into Spotify. I am either getting a Error 404 or login failed : You've already created an account with this address (but I'm just trying to login not create a new account). Have already deleted and reinstalled with no succe...

  • Newbie
  • Hey,   Having issues logging into Spotify. I am either getting a Error 404 or login failed : You've already created an account with this address (but I'm just trying to login not create a new ...
  • EthanS1
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Login
  • 182 Views
  • 1 replies
  • 0 likes

cancelled my subscription last month,but still getting charged !

hey team,i believe I had cancelled my premium subscription last month and continue as a free user, yet still got charged $11.99 of my paypal, i just re-cancelled it again, can i have my money refund back asap?? thanks

  • Newbie
  • hey team, i believe I had cancelled my premium subscription last month and continue as a free user, yet still got charged $11.99 of my paypal, i just re-cancelled it again, can i have my money ...
  • EthanS1
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Solved!! Username is Numbers, No Notifications

Recently my Windows desktop app has started showing my username as numbers. Also my Bell notifications icon has dissapeared so I can no longer keep track of new albums etc from my artists. On my phone my name shows up correctly but I cant find notifi...

  • Newbie
  • Recently my Windows desktop app has started showing my username as numbers. Also my Bell notifications icon has dissapeared so I can no longer keep track of new albums etc from my artists.   O...
  • EthanS1
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
  • 319 Views
  • 1 replies
  • 0 likes

"Can't link account to facebook because another account has already been linked"

Hi! I've been using spotify for several years now. I used to log in straight via facebook, but now I got spotify premium, and for some reason the user id (the number sequence you need if you want to turn your facebook account into premium) didn't sho...

  • Newbie
  • Hi! I've been using spotify for several years now. I used to log in straight via facebook, but now I got spotify premium, and for some reason the user id (the number sequence you need if you want t...
  • jjstar2016
  • Casual Listener
  • 14158 Views
  • 2 replies
  • 0 likes
  • Account
  • 14158 Views
  • 2 replies
  • 0 likes

How can I change my username as a premium member

Hi there, I'm a premium member with a subscription through my mobile phone company, and I need to change my username. I've seen a reply to another post that you can create a new account and have playlists transferred, but how does this work with the ...

  • Newbie
  • Hi there,    I'm a premium member with a subscription through my mobile phone company, and I need to change my username.  I've seen a reply to another post that you can create a new ...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 180 Views
  • 1 replies
  • 0 likes

Compte premium piraté

Bonjour, je ne peux plus acceder à mon compte premium mais mes prélèvements continuent... Comment remédier à cela??D avance merci!!!

  • Visitor
  • Bonjour, je ne peux plus acceder à mon compte premium mais mes prélèvements continuent... Comment remédier à cela?? D avance merci!!!
  • acjb5
  • Newbie
  • 531 Views
  • 2 replies
  • 0 likes
  • Security
  • 531 Views
  • 2 replies
  • 0 likes

Getting charged for being on Spotify Free!!!!

Hello, I have been getting charged 11.19$ each month since February 2016 for being on a SPOTIFY FREE account! Why have I been getting charged for something that I have not even subscribed too? I can provide visa statements to prove.My account is aime...

  • Casual Listener
  • Hello,   I have been getting charged 11.19$ each month since February 2016 for being on a SPOTIFY FREE account! Why have I been getting charged for something that I have not even subscribed to...
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

Unable to set Device Password

hey so i use my facebook to loginto spotify but i wanna use my account on some other devices so i read i had to set a device password so iv been trying to do it now for the past hour and i am unable to set the password so i get the email to set the p...

  • Newbie
  • hey so i use my facebook to loginto spotify but i wanna use my account on some other devices so i read i had to set a device password so iv been trying to do it now for the past hour and i am unable ...
  • Maxim
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 239 Views
  • 1 replies
  • 0 likes

Membership

How do I cancel my membership I have tried the thing on the website still won't let me

  • Newbie
  • How do I cancel my membership I have tried the thing on the website still won't let me
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Charged three times when I subscribed today

Today when I upgraded to premium for college students at $4.99 I was charged the amount three times, Instead of the one time I should've been charged. Will this cover the next two months?

  • Casual Listener
  • Today when I upgraded to premium for college students at $4.99 I was charged the amount three times, Instead of the one time I should've been charged. Will this cover the next two months?  
  • user-removed
  • Not applicable
  • 155 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 155 Views
  • 1 replies
  • 0 likes

Cant login

i get a message saying i have a wrong username/password after pressing "ok" on "you have alreaddy autorized spotify". This only happens on the app, i have tryed in my phone tablet and computer and in all got the same error, in the website though, it ...

  • Casual Listener
  • i get a message saying i have a wrong username/password after pressing "ok" on "you have alreaddy autorized spotify". This only happens on the app, i have tryed in my phone tablet and computer and in...
  • user-removed
  • Not applicable
  • 278 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 278 Views
  • 3 replies
  • 0 likes

Solved!! Spotify staff please help!

You guys took my money for premium witch is good. But i am still banned so I can't use my premium? Can someone from the staff look at this. It is serious. I think i am banned.Please help. I can't live without spotify!!

  • Regular
  • You guys took my money for premium witch is good. But i am still banned so I can't use my premium? Can someone from the staff look at this. It is serious. I think i am banned. Please help. I can't...
  • RickDaamen
  • Regular
  • 239 Views
  • 3 replies
  • 0 likes
  • Account
  • 239 Views
  • 3 replies
  • 0 likes

Hear same music on multiple premium accounts at the same time

Hi all,I have a family plan with 6 premium accounts. Is there any way to create a playlist or radio station -or anything on Spotify-, so someone from our group can select music and we all can hear the same at the same time??? When i heard about the f...

  • Newbie
  • Hi all, I have a family plan with 6 premium accounts. Is there any way to create a playlist or radio station -or anything on Spotify-, so someone from our group can select music and we all...
  • osornios
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 170 Views
  • 1 replies
  • 0 likes

Account downgraded to free from Premium, and will not go back to Premium

Hello, Longtime premium user here. I have it setup through iTunes, as my apple pay account charges me on the 24th every month. Had an issue with my card on file (bank issued me a new one), so i declined on the normal day. Two days later I get an emai...

  • Newbie
  • Hello,         Longtime premium user here. I have it setup through iTunes, as my apple pay account charges me on the 24th every month. Had an issue with my card on fil...
  • osornios
  • Spotify Star
  • 263 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 263 Views
  • 1 replies
  • 1 likes

Getting charger for Spotify free

Hi, I have noticed that I have been charged for 2 months now at $11.99 but my subscription says Spotify free which doesn't let me in subscribe! Any help please?

  • Newbie
  • Hi, I have noticed that I have been charged for 2 months now at $11.99 but my subscription says Spotify free which doesn't let me in subscribe! Any help please?
  • osornios
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
  • 127 Views
  • 1 replies
  • 0 likes

I'm charged 4 TIMES when upgrading my account for premium for students.

SO FUSTRATED AND SO DISAPPOINTED IN THE CUSTOMER SERVICE. First I tried to upgrade to Spotify premium for students, and of course I needed to attach files to prove I'm a student, which was understandable, then errors kept occurring so I left and came...

  • Casual Listener
  • SO FUSTRATED AND SO DISAPPOINTED IN THE CUSTOMER SERVICE. First I tried to upgrade to Spotify premium for students, and of course I needed to attach files to prove I'm a student, which was understand...
  • osornios
  • Spotify Star
  • 170 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 170 Views
  • 3 replies
  • 0 likes

Got charged multiple times for Premium but i dont have it

So i just tried to buy spotify premium for students and i put in my card and it asked me to put in my school and i did and clicked continue. nothing happened and i look at my bank account and i have 2 charges of $4.99 on my card and i dont even have ...

  • Newbie
  • So i just tried to buy spotify premium for students and i put in my card and it asked me to put in my school and i did and clicked continue. nothing happened and i look at my bank account and i have ...
  • osornios
  • Spotify Star
  • 185 Views
  • 2 replies
  • 0 likes
  • Premium
  • 185 Views
  • 2 replies
  • 0 likes