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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286765 Views

529 replies

34 likes

Account
Free
  • 286765 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13607 Views

6 replies

11 likes

Security
  • 13607 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540009 Views

990 replies

114 likes

Account
  • 540009 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129578 Views

74 replies

12 likes

Account
Login
Premium
  • 129578 Views
  • 74 replies
  • 12 likes

Solved!! Forgot password and filled in the wrong emailadress

I forgot my password for my spotify account. When I want to change it, an email with options will be sent to my emailadress. But, I filled in the wrong emailadress in my account settings, so I never receive one. However, when I want to change my emai...

Newbie

I forgot my password for my spotify account. When I want to change it, an email with options will be sent to my emailadress. But, I filled in the wrong emailadress in my account settings, so I never ...

tomasrex

Roadie

294 Views

1 replies

0 likes

Account
Login
  • 294 Views
  • 1 replies
  • 0 likes

spotify deleted my entire account.

I woke up this morning and clicked on the app. I was logged out and I kept trying to log in through my facebook as I had it. I am a premium user. I have had this spotify for about four years. This is truly upsetting. I rely on spotify for music. I em...

Casual Listener

I woke up this morning and clicked on the app. I was logged out and I kept trying to log in through my facebook as I had it. I am a premium user. I have had this spotify for about four years. This is...

Breseven

Casual Listener

206 Views

2 replies

0 likes

Account
Free
Login
Other
Premium
  • 206 Views
  • 2 replies
  • 0 likes

Solved!! Can't Access Old Account

I had an account linked to a now deleted Facebook account, and I cannot log into it. It had a lot of playlists that I would like back. Is there any way to retreive them?Thanks.

Newbie

I had an account linked to a now deleted Facebook account, and I cannot log into it. It had a lot of playlists that I would like back. Is there any way to retreive them? Thanks.

osornios

Spotify Star

243 Views

1 replies

0 likes

Account
  • 243 Views
  • 1 replies
  • 0 likes

Premium Free Trial

If I cancel my premium subscription, will it end my free trial?

Newbie

If I cancel my premium subscription, will it end my free trial?

osornios

Spotify Star

138 Views

1 replies

0 likes

Account
Premium
Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Can't remember mail or username

Hello. I can not cancel my subscription to spotify premium because I forgot my account and mail with which I linked. However I know the apple id I used to suscribe and pay the subscription. Please help me to see how can I cancel this subscription.Fra...

Newbie

Hello. I can not cancel my subscription to spotify premium because I forgot my account and mail with which I linked. However I know the apple id I used to suscribe and pay the subscription. Please he...

osornios

Spotify Star

157 Views

1 replies

0 likes

Account
Subscription
  • 157 Views
  • 1 replies
  • 0 likes

Paid for Premium, but not able to use it

Hi! Today I paid for one year of Premium, I just got the receipt of my bank. I've checked an old account I used before, but it's still free. I also deinstalled and reinstalled the app, went sing out and then sing it, without success. Please help me!

Newbie

Hi! Today I paid for one year of Premium, I just got the receipt of my bank. I've checked an old account I used before, but it's still free. I also deinstalled and reinstalled the app, went sing out ...

osornios

Spotify Star

228 Views

1 replies

0 likes

Account
Premium
Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution after I change my country then I am Spotify Free :(

I used Spotify in Indonesia but i changed my country the US. this morning i couldn't log in to Spotify. it says "you can only use Spotify abroad for 14 days", then i Googled how to fix this. so i had to change the country from where i am (Indonesia)....

Casual Listener

I used Spotify in Indonesia but i changed my country the US. this morning i couldn't log in to Spotify. it says "you can only use Spotify abroad for 14 days", then i Googled how to fix this. so i had...

hernandozz

Casual Listener

252 Views

2 replies

0 likes

Subscription
  • 252 Views
  • 2 replies
  • 0 likes

Solved!! How do I cancel my Spotify premium?

I've tried to do this via my iPhone, settings and through iTunes but it doesn't appear as one of my subscriptions yet I'm being charged a monthly fee via PayPal.I've also tried to cancel this subscription online via the website but strangely it only ...

Casual Listener

I've tried to do this via my iPhone, settings and through iTunes but it doesn't appear as one of my subscriptions yet I'm being charged a monthly fee via PayPal. I've also tried to cancel this subsc...

SallyGin

Casual Listener

617 Views

4 replies

0 likes

Premium
Subscription
  • 617 Views
  • 4 replies
  • 0 likes

student premium

spotify is not finding my college no matter what.

Newbie

spotify is not finding my college no matter what.

DylanDakota

Roadie

247 Views

1 replies

0 likes

Premium
  • 247 Views
  • 1 replies
  • 0 likes

Unable to log in through active facebook.

I have tried to log in through facebook. However, my facebook is active. I tried emailing spotify but that was no help. It seems as though I am blocked out of my account. I cannot access it what-so-ever and I just want my music. I am a premium user. ...

Casual Listener

I have tried to log in through facebook. However, my facebook is active. I tried emailing spotify but that was no help. It seems as though I am blocked out of my account. I cannot access it what-so-e...

Breseven

Casual Listener

216 Views

2 replies

0 likes

Login
Premium
  • 216 Views
  • 2 replies
  • 0 likes

Spotify is acting up

ok, so basically i'm trying to cancel my subscription, and when i have spotify up (the player) on the pc, it says at the top that i have premiumthen i click the link from the menu to open up my account page on the website, click the subscription link...

Casual Listener

ok, so basically i'm trying to cancel my subscription, and when i have spotify up (the player) on the pc, it says at the top that i have premium then i click the link from the menu to open up my acc...

ShiroTsuky

Casual Listener

346 Views

2 replies

0 likes

Subscription
  • 346 Views
  • 2 replies
  • 0 likes

Cancelling free 30 day trial

Hi,I'm going on holiday and was planning on using my free 30 day trial of spotify premium whilst i go abroad. If i enter my payment details and get the 30 days, but cancel it before the end date will i still have the free trial till the end of the 30...

Newbie

Hi, I'm going on holiday and was planning on using my free 30 day trial of spotify premium whilst i go abroad. If i enter my payment details and get the 30 days, but cancel it before the end date wi...

DylanDakota

Roadie

256 Views

1 replies

0 likes

Free
Subscription
  • 256 Views
  • 1 replies
  • 0 likes

NEED HELP!!

I had canceled a Facebook account and that was my only way of being able to log on spotify. Now I made a new one and dont know if I will still be getting charged for the last and account. I just made a new Facebook and signed up for premium spotify. ...

Newbie

I had canceled a Facebook account and that was my only way of being able to log on spotify. Now I made a new one and dont know if I will still be getting charged for the last and account. I just made...

DylanDakota

Roadie

197 Views

1 replies

0 likes

Premium
  • 197 Views
  • 1 replies
  • 0 likes

Spotify family

Hi, i want to use spotify family with my two sisters, but they live in different houses, we are living in madrid, but different places. Could we use spotify family, because we are a family.

Newbie

Hi, i want to use spotify family with my two sisters, but they live in different houses, we are living in madrid, but different places. Could we use spotify family, because we are a family.

timmieschaap

Composer

198 Views

1 replies

0 likes

Premium
  • 198 Views
  • 1 replies
  • 0 likes

Sign into spotify while i was in the UK and can´t upgrade to my austrian family premium account now

My dad started family premium for us and i want to use it in austria like the rest of my family. but because i subscribed while i was on holidays in GB i now have a GB account. But i can´t change the country because it says i have to change my paymen...

Newbie

My dad started family premium for us and i want to use it in austria like the rest of my family. but because i subscribed while i was on holidays in GB i now have a GB account. But i can´t change the...

osornios

Spotify Star

246 Views

1 replies

0 likes

Account
Premium
Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Paid for Premium but still says "Free" and I have ads

I paid for premium about 10 days ago and I still have "free" showing up on my account both on my computer and my phone. I deleted the app from my phone and downloaded it again, it still does not work. Please help, this is a waste of my money if I am ...

Casual Listener

I paid for premium about 10 days ago and I still have "free" showing up on my account both on my computer and my phone.    I deleted the app from my phone and downloaded it again, it stil...

osornios

Spotify Star

711 Views

6 replies

0 likes

Account
Premium
Subscription
  • 711 Views
  • 6 replies
  • 0 likes

Solved!! Realice el pago con tarjeta pero se cobro demás

Buenas tardes, quise suscrobirme a Premium Familiar, para el pago ingrese los datos de mi tarjeta, sin embargo me aparecia una leyenda con lo siguiente: "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se...

Casual Listener

Buenas tardes, quise suscrobirme a Premium Familiar, para el pago ingrese los datos de mi tarjeta, sin embargo me aparecia una leyenda con lo siguiente: "Ups, parece que tu tarjeta o proveedor de pag...

osornios

Spotify Star

405 Views

3 replies

0 likes

Premium
Subscription
  • 405 Views
  • 3 replies
  • 0 likes

Downloaded Spotify onto iphone 6s, premium not transferred over...

Hi, I need help!My account is paired with my husband's account. He pays for his premium and I get mine in his deal (Spotify Family).I recently upgraded my handset to an iPhone 6S (used to have a 5C), and I transferred all of my apps etc to the new ph...

Newbie

Hi, I need help! My account is paired with my husband's account. He pays for his premium and I get mine in his deal (Spotify Family). I recently upgraded my handset to an iPhone 6S (used to hav...

osornios

Spotify Star

222 Views

2 replies

0 likes

Account
Premium
Subscription
  • 222 Views
  • 2 replies
  • 0 likes

Solved!! No longer on a premium account

Hi I pay through virgin media but my account has changed to a free account can you help

Casual Listener

Hi I pay through virgin media but my account has changed to a free account can you help

osornios

Spotify Star

380 Views

3 replies

0 likes

Premium
  • 380 Views
  • 3 replies
  • 0 likes

Pago equivocado a Spotify Student

Accidentalmente pagué Spotify estudiantes y no lo soy, me cobraron USD 4,99 y no sé como recuperarlos para pagar la suscripción normal.

Newbie

Accidentalmente pagué Spotify estudiantes y no lo soy, me cobraron USD 4,99 y no sé como recuperarlos para pagar la suscripción normal.

osornios

Spotify Star

147 Views

1 replies

0 likes

Account
Premium
Subscription
  • 147 Views
  • 1 replies
  • 0 likes