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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9134 Views
  • 2 replies
  • 9 likes
  • Security
  • 9134 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482988 Views
  • 979 replies
  • 111 likes
  • Account
  • 482988 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211154 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211154 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121065 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121065 Views
  • 72 replies
  • 12 likes

Superuser Contribution My friends facebook won't disappear from my Spotify!

So a while ago I used my Spotify on my friends phone, and now I can't get his facebook to disappear. It says that there is no facebook attatched, but it's still his name and fb profile picture on the account. I really don't want to connect my own fac...

  • Casual Listener
  • So a while ago I used my Spotify on my friends phone, and now I can't get his facebook to disappear. It says that there is no facebook attatched, but it's still his name and fb profile picture on the...
  • gefanimej
  • Casual Listener
  • 309 Views
  • 3 replies
  • 0 likes
  • Account
  • 309 Views
  • 3 replies
  • 0 likes

What happens after the 7-day trial?

I've had my account for a couple days and I really like it. I signed up for a free account membership, which doesn't allow you unlimited skips. Upon using my maximum number of skips, it automatically signed me up for the 7-day trial.
I'm worried that ...

  • Visitor
  • I've had my account for a couple days and I really like it. I signed up for a free account membership, which doesn't allow you unlimited skips. Upon using my maximum number of skips, it automatically...
  • MultiGenre
  • Newbie
  • 4202 Views
  • 3 replies
  • 0 likes
  • Free
  • 4202 Views
  • 3 replies
  • 0 likes

Cancelled Subscription Twice but it keeps Charging Me for Premium

I canceled Spotify Twice after the free trial but it keeps charging me?! I don't have the money to keep paying this. I sent a message to spotifys customer service but I have heard nothing from them. You guys better fix this problem or I'm getting sus...

  • Newbie
  • I canceled Spotify Twice after the free trial but it keeps charging me?! I don't have the money to keep paying this. I sent a message to spotifys customer service but I have heard nothing from them. ...
  • Blend
  • Casual Listener
  • 576 Views
  • 5 replies
  • 1 likes
  • 576 Views
  • 5 replies
  • 1 likes

Spotify Premium wont work!!!

I just got spotify premium and on the account on spotify website it says i have an active subscription. When i sign into spotify app on my computer and iphone its like i dont have premium just the basic free version. i payed for premium and i would l...

  • Newbie
  • I just got spotify premium and on the account on spotify website it says i have an active subscription. When i sign into spotify app on my computer and iphone its like i dont have premium just the ba...
  • Egyptegypt2
  • Newbie
  • 6409 Views
  • 5 replies
  • 2 likes
  • 6409 Views
  • 5 replies
  • 2 likes

Premium

I've tried to upgraded from free to premium. It shows that my payment went through but it still won't let me use the premium features. I've restarted my phone and I have deleted the app and installed it more than once. Can someone please help me figu...

  • Newbie
  • I've tried to upgraded from free to premium. It shows that my payment went through but it still won't let me use the premium features. I've restarted my phone and I have deleted the app and installed...
  • Maxim
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Premium
  • 224 Views
  • 1 replies
  • 0 likes

Spotify account

How can I change my username and email because my dad made 2 accounts under his name accidentally and I wanna change it

  • Newbie
  • How can I change my username and email because my dad made 2 accounts under his name accidentally and I wanna change it
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Premium
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged for premium but only have free account

Have read posts re why I might not be able to access my premium account despite being debited monthly, but after trying to log on with different emails all of them were not recognised except for one which only has free version. This has only arisen s...

  • Newbie
  • Have read posts re why I might not be able to access my premium account despite being debited monthly, but after trying to log on with different emails all of them were not recognised except for one ...
  • Bill1357988
  • Casual Listener
  • 201 Views
  • 2 replies
  • 0 likes
  • Premium
  • 201 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't access account

Hello, I have a Spotify account I made for my mom who does not use email that charges her credit card every month and recently her Spotify app logged her out and when I tried to log back in it brings me to a Spotify account of mine that only has 1 pl...

  • Newbie
  • Hello, I have a Spotify account I made for my mom who does not use email that charges her credit card every month and recently her Spotify app logged her out and when I tried to log back in it brings...
  • Laura
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution L

Se me hizo el cobro del servicio dos veces, y ni si quiera cuento con él servicio premium

  • Newbie
  • Se me hizo el cobro del servicio dos veces, y ni si quiera cuento con él servicio premium
  • Laura
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • Login
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Passwords with special characters incorrectly accepted

I signed up using a generated password with special characters:'J2dDMb70Ro,DOa"K^Ri2I9m0ZdcwA The sign-up page accepted the password, however, I was not able to log in again with this password anywhere else and had to reset it to a password that only...

  • Newbie
  • I signed up using a generated password with special characters: 'J2dDMb70Ro,DOa"K^Ri2I9m0ZdcwA   The sign-up page accepted the password, however, I was not able to log in again with this pass...
  • Laura
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can not log in using my facebook account

i can not log in using my facebook account my user name is 12154097055 and i always log in using facebook but now a 404 error appears and cant acces it

  • Newbie
  • i can not log in using my facebook account my user name is 12154097055 and i always log in using facebook but now a 404 error appears and cant acces it
  • Laura
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Its not possible for me to activate the 7 day free trial on a new account

I recently created a new account after I forgot the password to my old one and I would like to activate the 7 day free trial however I don't hahave option to activate it

  • Newbie
  • I recently created a new account after I forgot the password to my old one and I would like to activate the 7 day free trial however I don't hahave option to activate it
  • Laura
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution 7 day free trial

I clicked the 7 day free trial is it going to charge me after it's over?

  • Newbie
  • I clicked the 7 day free trial is it going to charge me after it's over?
  • Laura
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Paying for premium family subscription with a gift card

I'd like to use a gift card to pay for a premium family subscription - is this possible?

  • Newbie
  • I'd like to use a gift card to pay for a premium family subscription - is this possible?
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Ads

Id love to pay for your service but im just writing to let you know im uninstalling it from both my pc and my phone, im tired of getting home from work, loading up spotify to listen to music, and hitting play and immediately having 3 commercials, ser...

  • Newbie
  • Id love to pay for your service but im just writing to let you know im uninstalling it from both my pc and my phone, im tired of getting home from work, loading up spotify to listen to music, and hit...
  • Laura
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • Free
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution .color

Rajouter la playlist .color de youtube spotify je le paye pas pour rien haha

  • Casual Listener
  • Rajouter la playlist .color de youtube spotify je le paye pas pour rien haha
  • Laura
  • Roadie
  • 117 Views
  • 1 replies
  • 0 likes
  • Premium
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Military Family Plan Issues

I have just upgraded to Spotify Family plan thinking it would be awesome to get everyone on the same plan . My entire family is military besides my mom. My dad lives in GA . My brother is currently in Korea about to move to Italy and my other brother...

  • Newbie
  • I have just upgraded to Spotify Family plan thinking it would be awesome to get everyone on the same plan . My entire family is military besides my mom. My dad lives in GA . My brother is currently i...
  • Laura
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

Solved!! Premium account

We just bought a family account, but we are not able to add another family member. We get the massage that they are member of another family group. How is this possible and how can we solve that?

  • Casual Listener
  • We just bought a family account, but we are not able to add another family member. We get the massage that they are member of another family group. How is this possible and how can we solve that?
  • mdkoese
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • Account
  • 269 Views
  • 2 replies
  • 0 likes

The song is gone

Hey!I was just cleaning my spotify playlist from songs when I accidentally took away one song that i really liked...and now I can´t find it... Is there anyway to get it back?? like I said I cant find it, and they didint really sing in it, it was just...

  • Casual Listener
  • Hey! I was just cleaning my spotify playlist from songs when I accidentally took away one song that i really liked...and now I can´t find it...   Is there anyway to get it back?? like I s...
  • LordRollin
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Other
  • 153 Views
  • 1 replies
  • 0 likes

Student Discount

I have a very frustrating problem. I tried to get a student discount but it would not verify me, which is stange because the email that's associated with my spotify account is infact my UNIVERSITY EMAIL. I had to submit my transcript in order to prov...

  • Casual Listener
  • I have a very frustrating problem. I tried to get a student discount but it would not verify me, which is stange because the email that's associated with my spotify account is infact my UNIVERSITY EM...
  • LordRollin
  • Community Legend
  • 342 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 342 Views
  • 5 replies
  • 0 likes