Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80602 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654562 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735125 Views
18 replies
29 likes
Olá gostaria fazer meu Reembolso a Promoção fala 1,99 foi Pego 10,00.
Olá gostaria fazer meu Reembolso a Promoção fala 1,99 foi Pego 10,00.
Casual Listener
206 Views
1 replies
0 likes
I mistakenly connected my Facebook account to my sister's username Spotify account, I disconected it and now I can't log in. If I search my self on Spotify the username is: 1120414259, I have playlists saved on my Facebook account and my friends foll...
I mistakenly connected my Facebook account to my sister's username Spotify account, I disconected it and now I can't log in. If I search my self on Spotify the username is: 1120414259, I have pl...
Community Legend
303 Views
1 replies
0 likes
I can't get premium. Page just not loading https://www.spotify.com/tr/purchase/panel/?referrer=toshiba&intro-offer=1#__main-pci-credit-card
I can't get premium. Page just not loading https://www.spotify.com/tr/purchase/panel/?referrer=toshiba&intro-offer=1#__main-pci-credit-card
Community Legend
602 Views
1 replies
0 likes
if I delete a playlist I made will it disappear from my "Your Music"? Also I am trying to transfer all the music from the your music tab to a new account how do I do that?
if I delete a playlist I made will it disappear from my "Your Music"? Also I am trying to transfer all the music from the your music tab to a new account how do I do that?
Spotify Star
594 Views
1 replies
0 likes
Hi!We subscribed to spotify family on january for 4 members. Now with the new spotify family we can have 6 members for 8.99. I want to add the fifth account but when I write the email address I get an error message.Can someone tell me what should I d...
Hi! We subscribed to spotify family on january for 4 members. Now with the new spotify family we can have 6 members for 8.99. I want to add the fifth account but when I write the email address I g...
Casual Listener
838 Views
2 replies
0 likes
Hola, soy usuario de Spotify Premium desde hace mucho tiempo, me he pasado al familiar para invitar a mis hijos y mi mujer, pero por lo que veo no merece la pena o algo estoy haciendo mal.Al tener cada u o su cuenta podemos escuchar cada uno su músic...
Hola, soy usuario de Spotify Premium desde hace mucho tiempo, me he pasado al familiar para invitar a mis hijos y mi mujer, pero por lo que veo no merece la pena o algo estoy haciendo mal. Al tener ...
Spotify Star
51947 Views
27 replies
3 likes
Hello everybody,I am an italian guy living in the Netherlands since 6months. I did my subscription for premium when i was still in Italy, then i move to the Netherlands and I decided to join the family subscription. my girlfriend is dutch and I would...
Hello everybody, I am an italian guy living in the Netherlands since 6months. I did my subscription for premium when i was still in Italy, then i move to the Netherlands and I decided to jo...
Community Legend
1128 Views
7 replies
0 likes
Hi! Sorry for my english. I live in Norway, and now I'm om holiday in Spain. I've a couple of offline playlists, but it's only a few songs that work? And I need to press play for each song. I've checked, and I still have premium. Please help, I hate ...
Hi! Sorry for my english. I live in Norway, and now I'm om holiday in Spain. I've a couple of offline playlists, but it's only a few songs that work? And I need to press play for each song. I've chec...
Community Legend
285 Views
3 replies
0 likes
I had a family created and later we decided that someone else in the family should pay so someone else created a family and now I cannot join this one for some reason. what do I need to do?
I had a family created and later we decided that someone else in the family should pay so someone else created a family and now I cannot join this one for some reason. what do I need to do?
Regular
186 Views
1 replies
0 likes
I've paid for premium and it's not working I've tried loggin out and in and still nothing
I've paid for premium and it's not working I've tried loggin out and in and still nothing
Spotify Star
448 Views
3 replies
0 likes
Hi,I have not found how to quit spotify, can you do it?
Hi, I have not found how to quit spotify, can you do it?
Community Legend
244 Views
1 replies
0 likes
I once connected my Facebook account to my Spotify account. But that Facebook account was fake, and after I disconnect my Facebook account from Spotify, that fake name stayed on my profile name on Spotify. Now, I cannot change my name on Spotify (Fak...
I once connected my Facebook account to my Spotify account. But that Facebook account was fake, and after I disconnect my Facebook account from Spotify, that fake name stayed on my profile name on Sp...
Spotify Star
206 Views
1 replies
0 likes
I wanted to acquire the spotify premium for 99c. My brother used the same credit card so I couldn't get through because I would've used it twice. So I closed the popup and than on my phone a charge came in when I DIDN"T EVEN GET THE SUBSCRIPTION! Wha...
I wanted to acquire the spotify premium for 99c. My brother used the same credit card so I couldn't get through because I would've used it twice. So I closed the popup and than on my phone a charge c...
Spotify Star
240 Views
1 replies
0 likes
Tengo una cuenta premium, pero cuando me quedo sin datos no me trae las canciones guardadas. Que podrá ser?
Tengo una cuenta premium, pero cuando me quedo sin datos no me trae las canciones guardadas. Que podrá ser?
Casual Listener
937 Views
2 replies
0 likes
Hoy compré Premium por 9,99€ y la promoción decía que eran 3 meses en cambio en la cuenta me dice que se termina en un mes. Que probema hay? Me han estafado?
Hoy compré Premium por 9,99€ y la promoción decía que eran 3 meses en cambio en la cuenta me dice que se termina en un mes. Que probema hay? Me han estafado?
Spotify Star
266 Views
1 replies
0 likes
This limited devices is ridiculous! I pay Premium for quite a few years, and I own a mobile phone, a PC and an iPad, and I listen to Spotify 10h per day on my Work PC.. I never had any trouble before. But now, everytime I try to listen Spotify on the...
This limited devices is ridiculous! I pay Premium for quite a few years, and I own a mobile phone, a PC and an iPad, and I listen to Spotify 10h per day on my Work PC.. I never had a...
Community Legend
199 Views
1 replies
0 likes
Today on my mac the Spotify icon had changed to the applications icon (made up of stationery) and wouldn't open. I followed the instructions on uninstalling and reinstalling Spotify and I can now open Spotify. However, I cannot log in. I keep on gett...
Today on my mac the Spotify icon had changed to the applications icon (made up of stationery) and wouldn't open. I followed the instructions on uninstalling and reinstalling Spotify and I can now ope...
Community Legend
211 Views
1 replies
0 likes
I pre paid for a whole year last month for an individual plan. I just upgraded to family plan. How will Spotify charge me for the difference? Can I pay for the difference in 1 payment for the year or do I get charged for the difference every month?
I pre paid for a whole year last month for an individual plan. I just upgraded to family plan. How will Spotify charge me for the difference? Can I pay for the difference in 1 payment for the year or...
Spotify Star
535 Views
4 replies
0 likes
I have had spotify with no problems for 6 months now, suddenly this morning all my songs undownloaded and are unplayable except for maybe 10. I have over 1000 songs so I don't want to delete and start over... I have checked my subscription and it loo...
I have had spotify with no problems for 6 months now, suddenly this morning all my songs undownloaded and are unplayable except for maybe 10. I have over 1000 songs so I don't want to delete and star...
Community Legend
245 Views
2 replies
0 likes
I want to upgrade to Premium using the $0.99 three month trial, but after the trial is up I will be charged the regular price. I am a student, though, so how can I get the student discount before getting charged the full amount??
I want to upgrade to Premium using the $0.99 three month trial, but after the trial is up I will be charged the regular price. I am a student, though, so how can I get the student discount before get...
Community Legend
1836 Views
5 replies
0 likes
