Cant remember my other account !

I have my Apple ID my Order ID and my Document No. But i still cant find my other accounts because whenever i put sign in on Facebook it goes on my regular account and not on my premium one that im paying for. How can i retrieve my paying accoun? ple...

• Alainpham
• Newbie
• I have my Apple ID my Order ID and my Document No. But i still cant find my other accounts because whenever i put sign in on Facebook it goes on my regular account and not on my premium one that im p...
• 2016-07-14 4:45:31 PM
• 172 Views
• 0 replies
• 0 likes
• Account
  Premium
  Subscription

Can't log in and not getting emails

I can't log into my account as it is linked to a email that is deactivated so I need toChange my email but I can't log in

• Mayabrookesss22
• Newbie
• I can't log into my account as it is linked to a email that is deactivated so I need to Change my email but I can't log in
• 2016-07-14 4:24:58 PM
• 122 Views
• 0 replies
• 0 likes
• Account
  Free

My account

I can't access my account

• user-removed
• Visitor
• I can't access my account
• 2016-07-14 4:14:07 PM
• 2016-07-14 4:15:15 PM
• user-removed
• Not applicable
• 191 Views
• 1 replies
• 0 likes
• Account

Premium offer not three months?

Hi, I paid for the three months of premium for .99 cents on the the 18/6/16 but they are asking me to pay the full value on the 18/8/16. this is only two months. anyone know why? also, why are there no contact emails for spotify other than this commu...

• lawdylawd
• Newbie
• Hi, I paid for the three months of premium for .99 cents on the the 18/6/16 but they are asking me to pay the full value on the 18/8/16. this is only two months. anyone know why? also, why are there ...
• 2016-07-14 4:09:27 PM
• 123 Views
• 0 replies
• 0 likes
• Premium

Unsubscribe

Hey, I bought 3 months premium for 0.99€. this offer renews at the end and costs 9.99€, which i dont want. "Your subscription will automatically renew on 9/28/16and you'll be charged 9,99 €" BUT: If I click unsubscribe now will I still have my 3 mont...

• ichwerdennsonst
• Casual Listener
• Hey,   I bought 3 months premium for 0.99€. this offer renews at the end and costs 9.99€, which i dont want.   "Your subscription will automatically renew on 9/28/16and you'll be charge...
• 2016-07-14 3:32:16 PM
• 194 Views
• 0 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

Can't log in

Hello, I have a problem!I have a spotify account that is premium but it is on a device that recently broke. Due to not being able to access the broken device, I can't get my username or password (which I obviously cant remember). Is there a way to ca...

• benheath983
• Newbie
• Hello, I have a problem! I have a spotify account that is premium but it is on a device that recently broke. Due to not being able to access the broken device, I can't get my username or password (w...
• 2016-07-14 3:26:56 PM
• 288 Views
• 0 replies
• 0 likes
• Login

Changing to Spotify username so as to use it instead of Facebook

How do I change to a Spotify username? I signed up using Facebook, but I want to be able to sign in using just a Spotify username. How do i switch/create a Spotify username

• user-removed
• Visitor
• How do I change to a Spotify username? I signed up using Facebook, but I want to be able to sign in using just a Spotify username. How do i switch/create a Spotify username
• 2016-07-14 2:05:31 PM
• 2016-07-14 3:04:30 PM
• UlrikMersø
• Newbie
• 287 Views
• 3 replies
• 0 likes
• Account
  Login
  Security

Not getting Premium....

I've been subscribed to Premium to awhile now, not too sure when, but I'd say over a year. However, since the recent update, my account is no longer a premium account. The last payment to come out of my account was the 30th June. I've tried reinstall...

• rhys0wen
• Newbie
• I've been subscribed to Premium to awhile now, not too sure when, but I'd say over a year. However, since the recent update, my account is no longer a premium account. The last payment to come out of...
• 2016-07-14 2:18:43 PM
• 2016-07-14 2:54:15 PM
• timmieschaap
• Composer
• 170 Views
• 1 replies
• 0 likes
• Premium

can't log in facebook username and passowrd are wrong

hi i sinds a few day's i am automaticly logged off, but now i try to log on whit my facebook acc. and what i always did but now i keep getting the message that my username and/or password are wrong thats on the app.on the desktop site i can log in an...

• KevindeBest
• Newbie
• hi i sinds a few day's i am automaticly logged off, but now i try to log on whit my facebook acc. and what i always did but now i keep getting the message that my username and/or password are wr...
• 2016-07-14 2:25:53 PM
• 327 Views
• 0 replies
• 1 likes
• Other

Just joined and going to be charged in 2 weeks

I have just signed up for Premium Family as a new user this evening 14/7/2016 and my subscription says it will renew automatically on 2/08/2016 and I'll be charged $17.99. That equates to 2 payments per month at this rate!!Which I notice is a common ...

• hmwilkins1996
• Newbie
• I have just signed up for Premium Family as a new user this evening 14/7/2016 and my  subscription says it will renew automatically on 2/08/2016 and I'll be charged $17.99. That equates to 2 pay...
• 2016-07-14 1:51:57 PM
• 296 Views
• 0 replies
• 0 likes
• Subscription

how to enroll children under 18 years with family account?

• zfa633o
• Casual Listener
• 2016-07-14 12:00:32 PM
• 2016-07-14 12:51:57 PM
• Maxim
• Spotify Star
• 1454 Views
• 5 replies
• 0 likes
• Account

Problem updating my payment info

So I need to update my payment info so I don't loose my premium but when I try to go to edit them i always get an error page. I have tried diffrent browsers and no luck. The problem is not my card it's a problem with the spotify page.

• gamertag79
• Newbie
• So I need to update my payment info so I don't loose my premium but when I try to go to edit them i always get an error page. I have tried diffrent browsers and no luck. The problem is not my card it...
• 2016-07-14 12:44:11 PM
• 160 Views
• 0 replies
• 0 likes
• Premium
  Subscription

Help help help **** cant join spotify premium family ******* help help help

The owner of premium family deleted and added me for several times. The last timd i wsntex to join by both link and email i couldntI all face :oops! Something went wrongPlz i need spotify premium ;(

• user-removed
• Visitor
• The owner of premium family deleted and added me for several times.   The last timd i wsntex to join by both link and email i couldnt I all face :oops! Something went wrong Plz i need spotify...
• 2016-07-14 11:54:39 AM
• 156 Views
• 0 replies
• 0 likes
• Account
  Premium

Can't log in

Hi there I can't seem to log in even thought Spotify keep sending me a link to change my password I did and now cannot access my account

• Twemma
• Newbie
• Hi there I can't seem to log in even thought Spotify keep sending me a link to change my password I did and now cannot access my account
• 2016-07-14 11:13:36 AM
• 2016-07-14 11:45:17 AM
• timmieschaap
• Composer
• 253 Views
• 1 replies
• 1 likes
• Login

Sign out and don't know my e-mail

Hello, I have a premium account substcribed as robertakbondan and I got my phone stolen. Now I cant sign back in again cause I don't remember my password and also don't know under which e-mail I subscribed the account. Can you help me on that? Thanks...

• ROBERTABONDAN
• Newbie
• Hello,   I have a premium account substcribed as robertakbondan and I got my phone stolen. Now I cant sign back in again cause I don't remember my password and also don't know under which e-ma...
• 2016-07-13 12:22:56 AM
• 2016-07-14 11:17:51 AM
• ItsJamesJ
• Community Legend
• 338 Views
• 2 replies
• 0 likes
• Account

Need a password!

I can log in while using the "log in with facebook" method but I cannot log in with my facebook credentials even though I should be able to. I also cannot change or reset the password for my spotify account since I made it by using facebook. This is ...

• hannap1
• Casual Listener
• I can log in while using the "log in with facebook" method but I cannot log in with my facebook credentials even though I should be able to. I also cannot change or reset the password for my spotify ...
• 2016-07-13 11:58:38 AM
• 2016-07-14 11:12:30 AM
• MichaelW
• Community Legend
• 380 Views
• 5 replies
• 0 likes
• Login

I'm subscribed to premium and it's not working!

I got charged for the month and my account says free. I've deleted my apps and reinstalled them and it still isn't working. I'm getting ripped off!! Help?

• Shk23nauedu
• Casual Listener
• I got charged for the month and my account says free. I've deleted my apps and reinstalled them and it still isn't working. I'm getting ripped off!! Help?
• 2016-06-30 5:33:14 PM
• 2016-07-14 8:01:01 AM
• user-removed
• Not applicable
• 281 Views
• 3 replies
• 0 likes
• Subscription