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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
551869 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130944 Views
74 replies
12 likes
Hi!I'm on Vodafone Portugal's YORN X 5GB. It's offering spotify premium until the end of 2016.However, my subscription failed to renew. Could you please check this?Thank you
Hi! I'm on Vodafone Portugal's YORN X 5GB. It's offering spotify premium until the end of 2016. However, my subscription failed to renew. Could you please check this? Thank you
Spotify Star
184 Views
1 replies
0 likes
i suscribe to spotify family but when i was configuring it, they asked me my address and i had a typo mistak and since i press the enter button right away i dont know what exactly was the mistake. so now i cant add any of my family members because i ...
i suscribe to spotify family but when i was configuring it, they asked me my address and i had a typo mistak and since i press the enter button right away i dont know what exactly was the mistake. so...
1027 Views
0 replies
0 likes
My daughter put in the wrong spelling in her email when registering her family account. Now we can´t find any way of changing to the correct adress - what can we do about that?
My daughter put in the wrong spelling in her email when registering her family account. Now we can´t find any way of changing to the correct adress - what can we do about that?
Spotify Star
459 Views
1 replies
0 likes
Hace un mes me hice Premium a través de la promoción de 3 meses por 9,99. Hoy me han vuelto a cobrar como si esa oferta nunca hubiese existido.
Hace un mes me hice Premium a través de la promoción de 3 meses por 9,99. Hoy me han vuelto a cobrar como si esa oferta nunca hubiese existido.
Spotify Star
994 Views
1 replies
0 likes
I have bought premium at the 26.July for 0,99 Euro three months. Then i make a mistake and pushed after i bought it of the 7 days free premium version. Yesterday the 7 days ended, but then i saw, that my other premium account isen´t there. What i can...
I have bought premium at the 26.July for 0,99 Euro three months. Then i make a mistake and pushed after i bought it of the 7 days free premium version. Yesterday the 7 days ended, but then i saw, tha...
Spotify Star
143 Views
1 replies
0 likes
Recently, I have been noticing a foreign iPhone using my account and changing my music/playlists. I normally log in through Facebook, so when I went to check my actual account info I was surprised to find it with a different email/password. Is there ...
Recently, I have been noticing a foreign iPhone using my account and changing my music/playlists. I normally log in through Facebook, so when I went to check my actual account info I was surprised to...
Spotify Star
155 Views
1 replies
0 likes
Hi, Ive been a member of Spotify for almost 3 years. Yesterday while working out, Spotify logged me out. I then spent time on a computer/ iPad trying to log in with my username/ email and it says that my account does not exist. I've been using the em...
Hi, Ive been a member of Spotify for almost 3 years. Yesterday while working out, Spotify logged me out. I then spent time on a computer/ iPad trying to log in with my username/ email and it says tha...
Spotify Star
121 Views
1 replies
0 likes
Hey. Last mouth something whent wrong with my payment.. i wanted to log in to fix it. But now I am in an other country (suriname). I want to activate my account again but i cant log in because im not in holland anymore.. HELP!
Hey. Last mouth something whent wrong with my payment.. i wanted to log in to fix it. But now I am in an other country (suriname). I want to activate my account again but i cant log in because im not...
Spotify Star
238 Views
3 replies
0 likes
Hola Puedo comprar una tarjeta de regalo para una amiga que vive en otro país diferente al mío?Ya hice una compra y no la dejó, no sé cómo solicitar el reembolso.
Hola Puedo comprar una tarjeta de regalo para una amiga que vive en otro país diferente al mío? Ya hice una compra y no la dejó, no sé cómo solicitar el reembolso. 😞
1276 Views
0 replies
0 likes
My Discover section on my playlist used to have new artists all the time, now it is only showing the same artists for a month now and it took away the recently released section.
My Discover section on my playlist used to have new artists all the time, now it is only showing the same artists for a month now and it took away the recently released section.
291 Views
0 replies
2 likes
I just redeemed a gift code but then realized my subscription is to renew on July 19. Will I still be charged for part of this month or the whole month?
I just redeemed a gift code but then realized my subscription is to renew on July 19. Will I still be charged for part of this month or the whole month?
Spotify Star
380 Views
2 replies
0 likes
Hello, I am having trouble making the payment and upgrading my free account to premium. For some reason the payment window got frozen on the half way through. Please let me know what I should do. I look forward to hear from you. Best, Elif
Hello, I am having trouble making the payment and upgrading my free account to premium. For some reason the payment window got frozen on the half way through. Please let me know what I shoul...
Spotify Star
173 Views
1 replies
0 likes
I registrated a premium giftcard on my facebook account, because I forgot the password for my original spotifyaccount. I thought the premuim would work on both, because the email is the same, but it does not.. How do I fix this? I use my original acc...
I registrated a premium giftcard on my facebook account, because I forgot the password for my original spotifyaccount. I thought the premuim would work on both, because the email is the same, but it ...
Spotify Star
261 Views
1 replies
0 likes
I activated the family premium subscription. Sent the invitation to this other family member. then from his phone tried to log in (creating an account with the e mail i used to invite him) and a new pasword but it said my user name or pswd were wrong...
I activated the family premium subscription. Sent the invitation to this other family member. then from his phone tried to log in (creating an account with the e mail i used to invite him) and a new ...
Spotify Star
159 Views
1 replies
0 likes
I'cant login because I delete my Facebook account. I don't want to sign Facebook again but how can I have my spotify account back?
I'cant login because I delete my Facebook account. I don't want to sign Facebook again but how can I have my spotify account back?
Spotify Star
284 Views
1 replies
1 likes
I have problems logging, says my username and Facebook are incorrect, not I create my account again, not to do
I have problems logging, says my username and Facebook are incorrect, not I create my account again, not to do
Spotify Star
199 Views
1 replies
0 likes
I decided to start a subscription for spotify using the student discount. After multiple times of it not working I refreshed the page and it switched to the normal subscription. Still error after error... but I check my checking account and I noticed...
I decided to start a subscription for spotify using the student discount. After multiple times of it not working I refreshed the page and it switched to the normal subscription. Still error after err...
Spotify Star
129 Views
1 replies
0 likes
Hola, estoy pagando por la cuenta premium y no la puedo usar, alguno sabrá como puedo cancelarla o poder usarla? Todos los meses se me descuenta de la tarjeta de crédito.
Hola, estoy pagando por la cuenta premium y no la puedo usar, alguno sabrá como puedo cancelarla o poder usarla? Todos los meses se me descuenta de la tarjeta de crédito.
Spotify Star
164 Views
1 replies
0 likes
Contrate la promoción de vacaciones de 3 meses por 9 pesos mexicanos, pero no la puedo disfrutar, me dice que sigo siendo free, cuando inclusive ya me la cobraron
Contrate la promoción de vacaciones de 3 meses por 9 pesos mexicanos, pero no la puedo disfrutar, me dice que sigo siendo free, cuando inclusive ya me la cobraron
Spotify Star
267 Views
2 replies
0 likes
Hi everyone! I received a subscription to Spotify Premium but when I try to redeem it an error message occurs, saying that prepaid code is not valid in this country (actually since I'm in Italy it pops out in Italian but I think it translated like th...
Hi everyone! I received a subscription to Spotify Premium but when I try to redeem it an error message occurs, saying that prepaid code is not valid in this country (actually since I'm in Italy it po...
Spotify Star
757 Views
1 replies
0 likes
