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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFreeDeviceiPhone 7Operating SystemiOS 13 My Question or IssueMy friends went through my Spotify and played and saved songs to my Library that I don’t like. Now my daily mixes have a bunch of songs by those artists and it’s bothering me. I decided...
I would like to know why I took the offer of 3 months for 1, 10 euros and tells me that it will expire, that is 1 month. Since everyone has that offer, of course they don't give it to me ... and it's 3 months that they gave people in their time, whic...
PlanFreeCountryPortugalDeviceiPhone 8sOperating SystemiOS 10 My Question or IssueI moved from Brazil to Portugal and my husband created a premium family account. I made the country change in my spotify account and still a message appears saying that ...
PlanPremiumCountryAustraliaDeviceAndroidOperating SystemWindows 10 My Question or IssueMy account was compromised (new password issued) and now my emails from Spotify are arriving in Turkish, please revert back to English.
(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy is my son unable to sign up for the free 3 month premium trial offered when he has never had a premium account. Individual plan £9.99/month + 3 month free trial.UK based
PlanFreeCountry DeviceanyOperating System Android , Windows 10 My Question or Issuekept getting logged out from my account on both phone and workstation. no it won't accept passwords. reset password 4 times already. each login requires another passwo...
PlanPremiumCountryMalaysiaDevice(iPhone,Android) My Question or IssueI have been subscribing to the premium family package for a few years now, but recently i would like to replace one of the six users under my subscription. Was wondering how does th...
People keep logging into my account and playing the same song. I changed my password and logged everyone out and still the same thing happened but with a different phone. I changed my email and password and my birthdate and still the same thing happe...
I have a Premium Account, and I've been gifted with two cards I can't redeem. What's the problem?
Hi there, I'm trying to figure out why my Podcast doesn't appear on my public account. I was hoping that my Public Playlists and Podcasts could appear under a single profile view. I'm assuming you can have your own Podcasts, Playlists, and Music appe...
I used Spotify when I was still in Belgium and spent a lot of time making playlists. Now that I live in the USA, I have to change my location settings, otherwise it won't work anymore. (no premium user) But I'm worried I will lose my playlists. So I ...
I created my account in November of last year via Facebook, from the moment I finished signing up I have this username, a bunch of random numbers and letters. Since then I have unlinked Facebook, I have linked it again and despite that my username do...
PlanPremiumCountryAustralia Device(iPhone 7, iPad Pro)Operating System My Question or Issue Hi,I was logged out of my Spotify account yesterday. When I tried logging back in via Facebook it said I didn’t have an account linked. I ended up changing my...
PlanFreeCountry Italy DeviceHonor 9 LiteOperating SystemAndroid 9 My Question or IssueHi, I've created a new email to make a new account because I didn't want back the one I already had, but after finishing the creation of the new account and logging...
Hello. I just got the Spotify premium plan, however I am currently deployed in Kuwait. It says I can’t log in because I’m in another country over 14 days. However since I have premium now. That shouldn’t be an issue. Can you please help me. PlanPremi...
PlanPremiumCountryBrazilDeviceXiaomi Redmi Note 7Operating SystemAndroid 9 My Question or IssueHey folks. I've been having quite a headache in the past days involving my account. Basically, i started to recieve spotify emails alerting me that my acco...
I've already followed the steps described in this article: https://support.spotify.com/nl/account_payment_help/account_help/i-pay-for-premium-why-am-i-on-free/ But it still doesn't work. Can someone help? Username: m8k71i8zjiyq49zzdfxl4par3
PlanFamily PremiumCountryNetherlandsDeviceIt was being played from a Chrome web player, which I never useOperating SystemWindows 10 I guess My Question or IssueI woke up and turned on my laptop, and as normal spotify started up. I didn't check it bec...
Someone in Brazil recently stole my log in details. All my recently played songs are Brazilian. I've since reset my password but can't figure out how to clear the history. Thanks. PlanFreeCountryUSDeviceSamsung Galaxy 8Operating SystemAndroid
Hi! I mistakenly left Spotify playing at 0% volume for several hours, and now I'm worried that my eventual 2020 wrapped playlist is gonna be full of songs I've never actually heard. Is there a way around this?