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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80354 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653686 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734094 Views
18 replies
29 likes
My Question or IssueI purchased the premium plan in South Korea, but I recently moved to the US. I want to change my country to the US and update my plan to the right billing, but Spotify will not let me change my country to the US. In the account se...
My Question or Issue I purchased the premium plan in South Korea, but I recently moved to the US. I want to change my country to the US and update my plan to the right billing, but Spotify will not ...
Casual Listener
1434 Views
2 replies
1 likes
I released a single in 2017. Now I'm about to put out my debut EP, which will be sent to distribution in a few weeks. Though before the new EP is published, I'll ask for the old single to be taken down (for marketing and artistic reasons).My question...
I released a single in 2017. Now I'm about to put out my debut EP, which will be sent to distribution in a few weeks. Though before the new EP is published, I'll ask for the old single to be ta...
Spotify Star
1679 Views
1 replies
0 likes
Plan: Duo PlanCountry: CanadaDevice: Mobile (Android) & desktopOperating System: Windows 10 I can't update my payment info. A long time ago, I upgrade to a duo account from a free account. A plan manager wasn't assigned and I don't have the option to...
Plan: Duo Plan Country: Canada Device: Mobile (Android) & desktop Operating System: Windows 10 I can't update my payment info. A long time ago, I upgrade to a duo account f...
Moderator
794 Views
1 replies
0 likes
So, I just want to listen to one song sometimes. I search it up but all that pops up are Playlists. I can't find it by itself. When I click on the playlists that have it, it's not the first one and I use all my skips trying to get to it but it fails....
So, I just want to listen to one song sometimes. I search it up but all that pops up are Playlists. I can't find it by itself. When I click on the playlists that have it, it's not the first one and I...
Spotify Star
1189 Views
1 replies
0 likes
Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium. Pero dicho correo no me llega. Ni en spam ni nada.¿Cómo puedo verificarla...
Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium. Pero dicho corr...
Moderator
3921 Views
3 replies
0 likes
I will preface by saying the account I am using to post this is not the account I am referring to. Years ago, my ex and I were sharing a spotify account. I got a new phone recently and went to log onto my account on the new device. I cannot access it...
I will preface by saying the account I am using to post this is not the account I am referring to. Years ago, my ex and I were sharing a spotify account. I got a new phone recently and went ...
Spotify Star
807 Views
1 replies
0 likes
Hi there, I just wanted to make a quick post here to show an issue that I noticed days ago. It's been a long time since I have had issues with the Spotify app, I missed some features like canvas and lyrics (I somehow got the lyrics back but I'm still...
Hi there, I just wanted to make a quick post here to show an issue that I noticed days ago. It's been a long time since I have had issues with the Spotify app, I missed some features like canv...
Spotify Legend
993 Views
5 replies
1 likes
Spotify couldn't recover my account because I set it up from Facebook, but the recovery links came to my e-mail address and the links don't work, they say they can't help me due to security and privacy policies, it's annoying.
Spotify couldn't recover my account because I set it up from Facebook, but the recovery links came to my e-mail address and the links don't work, they say they can't help me due to security and priva...
Casual Listener
604 Views
2 replies
0 likes
PlanPremium to Premium FamilyCountryFrance to Ireland My Question or IssueGood morning, I have moved to Ireland about 3 years ago but kept my account based in France since I haven't opened a bank account here. However, the country which my account is...
Plan Premium to Premium Family Country France to Ireland My Question or Issue Good morning, I have moved to Ireland about 3 years ago but kept my account based in France since I...
Spotify Legend
762 Views
3 replies
0 likes
I run a DTC online wine business. I was wondering if it is legal to print and include a Spotify QR code and playlist with their purchased wine order? No extra cost is included, only the wine is the commercial part of this exchange. Best, Owen
I run a DTC online wine business. I was wondering if it is legal to print and include a Spotify QR code and playlist with their purchased wine order? No extra cost is included, only the wine...
Spotify Legend
2447 Views
1 replies
0 likes
Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!
Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!
Gig Goer
971 Views
4 replies
0 likes
I received an email from Spotify asking me to update my zip code, so that Spotify would have it for tax purposes. My zip code is 75068-3150, which has a different tax rate than 75068. When I try to save the zip code, I receive an error that indicates...
I received an email from Spotify asking me to update my zip code, so that Spotify would have it for tax purposes. My zip code is 75068-3150, which has a different tax rate than 75068. ...
Spotify Legend
900 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceGalaxy s8Operating System My Question or IssueHi,My girlfriend and I have been using premium family for some time, and yesterday we decided to change to Duo. After I sent the invitation to her, all her playlists and arti...
Plan Premium Country Sweden Device Galaxy s8 Operating System My Question or Issue Hi, My girlfriend and I have been using premium family for some time, and yesterday we decided to c...
Newbie
2412 Views
4 replies
0 likes
Dear Spotify AB, As I monitor your Websites and Mobile Application when a Sotify AB and Sotify user want to become premium account by link to credit cards (VISA/MasterCard/Ammerican Express) at your websites/Spotify Mobile application. But your syste...
Dear Spotify AB, As I monitor your Websites and Mobile Application when a Sotify AB and Sotify user want to become premium account by link to credit cards (VISA/Mas...
386 Views
0 replies
0 likes
PlanPremiumCountryUnited States My Question or IssueWhen I or another person go to my Spotify profile on the Desktop version only, clicking on any "see all" on my playlists, top tracks, or trying to see my followers immediately sends you to another p...
Plan Premium Country United States My Question or Issue When I or another person go to my Spotify profile on the Desktop version only, clicking on any "see all" on my playlists, top trac...
Spotify Star
904 Views
4 replies
0 likes
Now that Spotify has pushed display names, I would like my original username to be a randomly-generated name instead. I started Spotify with a basic first-last name, but because that is visible in my profile link, I do not want it anymore. Logging in...
Now that Spotify has pushed display names, I would like my original username to be a randomly-generated name instead. I started Spotify with a basic first-last name, but because that is visible in my...
Spotify Star
872 Views
5 replies
0 likes
Guys, I need your help! I have another account and I can't access it because Spotify says it doesn't exist, but it does because I have a premium one and I get the bills every month! I've tried every possible login but none work... How can I get in co...
Guys, I need your help! I have another account and I can't access it because Spotify says it doesn't exist, but it does because I have a premium one and I get the bills every month! I've tried every ...
Spotify Star
437 Views
1 replies
0 likes
PlanPremium (family)CountryGermany DevicePixel 4a and LaptopOperating SystemAndroid 11 and Windows 10 My Question or IssueHey there,I got a problem with an unrecognized device. Yesterday, I found a device (named Sky1371) in my connected devices, whic...
Plan Premium (family) Country Germany Device Pixel 4a and Laptop Operating System Android 11 and Windows 10 My Question or Issue Hey there, I got a problem with an unrecog...
Moderator
780 Views
2 replies
0 likes
I have signed up for a one year Spotify subscription plan with my location set to IN, but I am now in the UK and want to change my location, I have updated my payment info to UK and I've done all the steps I have been told. However now i need to wait...
I have signed up for a one year Spotify subscription plan with my location set to IN, but I am now in the UK and want to change my location, I have updated my payment info to UK and I've done all the...
Spotify Legend
536 Views
1 replies
0 likes
PlanFree (good thing I never purchased premium. would have been one of the biggest mistakes I could possibly do)CountrySomewhere In Asia (Don't like being tracked)DeviceDell laptop maybeOperating System(Windows 10 obviously) My Question or IssueI rec...
Plan Free (good thing I never purchased premium. would have been one of the biggest mistakes I could possibly do) Country Somewhere In Asia (Don't like being tracked) Device Dell laptop maybe O...
Regular
1133 Views
3 replies
2 likes
