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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80486 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654116 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734598 Views
18 replies
29 likes
I have canceled my premium account but it haseems been charged on my card. What dother I do to get the money back ?
I have canceled my premium account but it haseems been charged on my card. What dother I do to get the money back ?
Not applicable
232 Views
2 replies
0 likes
Hi there! I am a Spotify premium customer, and since I started living and working in Austria last month, I haven't been able to use my account properly. I get the 'can't play the current song' message almost all the time, and after having a look thro...
Hi there! I am a Spotify premium customer, and since I started living and working in Austria last month, I haven't been able to use my account properly. I get the 'can't play the current son...
Casual Listener
599 Views
5 replies
0 likes
Hi!What is wrong with the (swedish) customer support?? Ive emailed them 4 times this week and still no answer.. It's literally been 6 days now..Saturday i got an email saying someone changed my email conected to my account. (mine is *****@*******.com...
Hi! What is wrong with the (swedish) customer support?? Ive emailed them 4 times this week and still no answer.. It's literally been 6 days now.. Saturday i got an email saying someone changed my e...
Not applicable
555 Views
3 replies
0 likes
hi, i have had spotify free thru psn for about a year but was upgraded to premium this month. would like refund as i dont believe i have used service beyond normal but please cancel
hi, i have had spotify free thru psn for about a year but was upgraded to premium this month. would like refund as i dont believe i have used service beyond normal but please cancel
Spotify Star
256 Views
1 replies
0 likes
Dear Community, maybe you can help me in this issue: Until yesterday, I was a Premium Member and paid the monthly fee directly to Spotify via Credit Card. As a new customer with my Mobile Phone Company - Hutchison Drei Austria GmbH - www.drei.at - th...
Dear Community, maybe you can help me in this issue: Until yesterday, I was a Premium Member and paid the monthly fee directly to Spotify via Credit Card. As a new customer...
Casual Listener
769 Views
2 replies
0 likes
I've been charged when nny I have canceled my account over 3 months ago. I go to your contact form, select subscription as that is where I'm having problems. Then I select I'm still being charged after I have cancelled my subscription. It then saysni...
I've been charged when nny I have canceled my account over 3 months ago. I go to your contact form, select subscription as that is where I'm having problems. Then I select I'm still being charged aft...
Spotify Star
390 Views
1 replies
0 likes
I would like to delete my facebook, but my spotify is connected to it and I don't want to lose all my playlists and saved songs. Is it possible to transfer this to a new account so that I can delete my facebook? thanks!
I would like to delete my facebook, but my spotify is connected to it and I don't want to lose all my playlists and saved songs. Is it possible to transfer this to a new account so that I can d...
Spotify Star
167 Views
1 replies
0 likes
Würde gern durch überweisung zahlen
Würde gern durch überweisung zahlen
Spotify Star
156 Views
1 replies
0 likes
I have a premium spotify account, and have been using it without problem for 2 years. This morning i got disconnected and i cant seem to log in with facebook or password.My old email that i linked my spotify to has been deleted so i cant reset my pas...
I have a premium spotify account, and have been using it without problem for 2 years. This morning i got disconnected and i cant seem to log in with facebook or password. My old email that i linke...
Regular
981 Views
10 replies
0 likes
I want student discount but the college but Spotify is saying its invalid.
I want student discount but the college but Spotify is saying its invalid.
Community Legend
158 Views
1 replies
0 likes
Hi All, Yesterday I took advantage of the "UNIDAYS 50% off offer for students" and I entered my payment details into spotify and paid £4.99. It didn't update the premium so I checked my bank and it said payment is processing. I was very confused as i...
Hi All, Yesterday I took advantage of the "UNIDAYS 50% off offer for students" and I entered my payment details into spotify and paid £4.99. It didn't update the premium so I checked my bank...
Spotify Star
763 Views
1 replies
0 likes
In the past I have used the Spotify free trial. Recently I inquired about signing up for premium with the student discount. I plugged in my CC info and then when I put in my school it says I'm not eligible so I remained on be free subscription. I am ...
In the past I have used the Spotify free trial. Recently I inquired about signing up for premium with the student discount. I plugged in my CC info and then when I put in my school it says I'm not el...
Casual Listener
320 Views
2 replies
0 likes
I have noticed it is not just me, my Recently Played Artists has not updated in weeks!?
I have noticed it is not just me, my Recently Played Artists has not updated in weeks!?
Not applicable
202 Views
1 replies
1 likes
I'm being charged monthly, but when I sign in to cancel this account, it's a free one. And no customer service to contact, but you have my credit card. Got it. I'll just keep disputing the charges. This is infuriating.
I'm being charged monthly, but when I sign in to cancel this account, it's a free one. And no customer service to contact, but you have my credit card. Got it. I'll just keep disputing the cha...
Not applicable
189 Views
1 replies
0 likes
Hi. Trying to recover my password by using original email I once used but that email is deleted so the link is useless. Want to change email in my profile but the password is wrong. How do I change my email when I dont know my password? (logged on my...
Hi. Trying to recover my password by using original email I once used but that email is deleted so the link is useless. Want to change email in my profile but the password is wrong. How do I...
Community Legend
250 Views
1 replies
0 likes
Hello. I think I might have had an old Spotify account that is charging my bank account and I don't know the password or email... But I want it to stop charging my account... Please help!!! I haven't heard back from any emails or Twitter.
Hello. I think I might have had an old Spotify account that is charging my bank account and I don't know the password or email... But I want it to stop charging my account... Please help!!! I haven't...
Community Legend
225 Views
1 replies
0 likes
Hey I need some help on how to fix my problem, Somebody is using my Premium account while I am logged in also, I am using Spotify on windows desktop the Remdi 3 is the other user. I have tried signing out everywhere and making a new password but it d...
Hey I need some help on how to fix my problem, Somebody is using my Premium account while I am logged in also, I am using Spotify on windows desktop the Remdi 3 is the other user. I have tried ...
Community Legend
189 Views
1 replies
0 likes
Hey!What the hell is wrong with the swedish customer support? Ive emailed them/you 4 times this week and still no answer.. It's literally been 6 days now..Saturday i got an email saying someone changed my email conected to my account. (mine is vp_vp@...
Hey! What the hell is wrong with the swedish customer support? Ive emailed them/you 4 times this week and still no answer.. It's literally been 6 days now.. Saturday i got an email saying someone c...
Not applicable
419 Views
4 replies
0 likes
HelloReally need help ! I have forgotten my email password and also my Spotify password so if I send a password reset to my email I will not be able to access it .... Is there another way ?
Hello Really need help ! I have forgotten my email password and also my Spotify password so if I send a password reset to my email I will not be able to access it .... Is there another way ?
Community Legend
275 Views
1 replies
0 likes
HelloI cancelled my subscription and was still charged. I have been trying to get a hold of someone from spotify for the past hour and all I get are automated responses.There is no phone number and keep being sent back to same contact page which resu...
Hello I cancelled my subscription and was still charged. I have been trying to get a hold of someone from spotify for the past hour and all I get are automated responses. There is no phone n...
Spotify Star
534 Views
4 replies
0 likes
