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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413915 Views
  • 965 replies
  • 108 likes
  • Account
  • 413915 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180798 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180798 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101353 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101353 Views
  • 68 replies
  • 10 likes

I had two subscriptions but cancelled one but I have none now

I'm trying to contact Spotify. I had two subscription with two different partners with Spotify but I stopped the subscription at one of the partners and now I have none.I had subscription with Telia in DK since November 2015 which I canceled because ...

  • Casual Listener
  • I'm trying to contact Spotify.   I had two subscription with two different partners with Spotify but I stopped the subscription at one of the partners and now I have none. I had subscription ...
  • Bittencourt
  • Spotify Star
  • 315 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 315 Views
  • 2 replies
  • 0 likes

Solved!! Moving playlists to Spotify Premium for Family

I've just turned my regular premium account into a Premium for Family. Currently my son has his own account, purchased as part of a Vodafone package and he's set up lots of playlists there. He will be cancelling that account soon, but before he does,...

  • Regular
  • I've just turned my regular premium account into a Premium for Family.  Currently my son has his own account,  purchased as part of a Vodafone package and he's set up lots of playlists ther...
  • davyboy888
  • Regular
  • 1533 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1533 Views
  • 4 replies
  • 0 likes

Wanted to use the trial 3 months for €0,99 and by accident to premium/family

Today I joined the offered 3 month trial phase for under €1,- but when I was checking my data I made one wrong click and then I subscribed family, after going back I got info that my subnscribtion is now premium for 9,99 - How to get back to the tria...

  • Newbie
  • Today I joined the offered 3 month trial phase for under €1,- but when I was checking my data I made one wrong click and then I subscribed family, after going back I got info that my subnscribtion is...
  • 159 Views
  • 0 replies
  • 0 likes
  • Account
  • 159 Views
  • 0 replies
  • 0 likes

Cancellation

I have a spotify account that I can no longer access, and it still has premium, is there another way I can cancel my subscription, possibly via the account used to make the payment?

  • Casual Listener
  • I have a spotify account that I can no longer access, and it still has premium, is there another way I can cancel my subscription, possibly via the account used to make the payment?
  • KatesHere
  • Community Legend
  • 447 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 447 Views
  • 7 replies
  • 0 likes

Solved!! cant either connect to facebook nor disconect from it.

cant either connect to facebook nor disconect from it.I´ve try and it shows my facebook picture and thats all no more features. it doesnt show me the "disconect from facebook" either.i´ve try deleting spotify app from facebook directly and log in in ...

  • Casual Listener
  • cant either connect to facebook nor disconect from it. I´ve try and it shows my facebook picture and thats all no more features.  it doesnt show  me the "disconect from facebook" either. ...
  • KatesHere
  • Community Legend
  • 535 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Login
  • 535 Views
  • 8 replies
  • 0 likes

I went to google and found this link where it said I could try 3 months for 9kr, scam

https://www.spotify.com/no/premium/?utm_source=google&utm_medium=cpc&utm_campaign=360ispotify%7Cno%7Cbrand%7Call%7Cgoogle%7Csem%7Ccore%7Cbmm&utm_content=growth_paid&utm_term=43700010086231415_c This is the link I clicked on via google, it says clearl...

  • Newbie
  • https://www.spotify.com/no/premium/?utm_source=google&utm_medium=cpc&utm_campaign=360ispotify%7Cno%7Cbrand%7Call%7Cgoogle%7Csem%7Ccore%7Cbmm&utm_content=growth_paid&utm_term=437000100...
  • Ambivalence
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

How can I zero my preferences?

I am totally unsatisfied with the songs that Spotify chooses to play for me when I run a radio station based on a playlist. Firstly I marked some songs of Janis Joplin and Jimmy Hendrix as liked. Now Spotify suggests for listening only Janis Joplin a...

  • Newbie
  • I am totally unsatisfied with the songs that Spotify chooses to play for me when I run a radio station based on a playlist. Firstly I marked some songs of Janis Joplin and Jimmy Hendrix as liked. Now...
  • 140 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 140 Views
  • 0 replies
  • 0 likes

Price discrimination

Hello I'm a Spotify User from Switzerland and I am not very happy about your price discrimination policy. My sister and other friends received an offer to subscibe to spotify premium for 0.99 CHF for 3 months while my offer amounted to 12.95CHF.. I d...

  • Newbie
  • Hello I'm a Spotify User from Switzerland and I am not very happy about your price discrimination policy.   My sister and other friends received an offer to subscibe to spotify premium for 0.9...
  • Ambivalence
  • Community Legend
  • 686 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 686 Views
  • 1 replies
  • 0 likes

My spotify is not working

My spotify shows a message that it is offiline at the moment.It doest work with my 4G nor with wifi. What should I do?

  • Newbie
  • My spotify shows a message that it is offiline at the moment. It doest work with my 4G nor with wifi. What should I do?
  • Ambivalence
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium
  • 167 Views
  • 1 replies
  • 0 likes

Solved!! Cuenta de Facebook inhabilitada

Buenas tardes, facebook ha inhabilitado la cuenta de acceso a través de la que accedía a spotify. Tenía una suscripción premium y quiero cancelarla ya que no voy a tener acceso a la misma. Muchas gracias, Un saludo

  • Newbie
  • Buenas tardes,   facebook ha inhabilitado la cuenta de acceso a través de la que accedía a spotify. Tenía una suscripción premium y quiero cancelarla ya que no voy a tener acceso a la misma....
  • Rozano
  • Casual Listener
  • 1704 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1704 Views
  • 4 replies
  • 0 likes

Paid for premium and didnt came

Hi! I paid for the Spotify 3 months premium five days ago, but didnt came, i already did the uninstall and the logout, but did not solved, i made too a text asking for help but anyone answered me, so what i have to do? Thanks

  • Newbie
  • Hi! I paid for the Spotify 3 months premium five days ago, but didnt came, i already did the uninstall and the logout, but did not solved, i made too a text asking for help but anyone answered me, so...
  • beni160993
  • Newbie
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 151 Views
  • 1 replies
  • 0 likes

Unable to play music in the car

Using the auxiliary cord in the car,choose song,says unable to upload song,and also says internet not connected.I'm on Spotify premium, I don't need to be using my data do I?!

  • Newbie
  • Using the auxiliary cord in the car,choose song,says unable to upload song,and also says internet not connected.I'm on Spotify premium, I don't need to be using my data do I?!
  • 110 Views
  • 0 replies
  • 0 likes
  • Premium
  • 110 Views
  • 0 replies
  • 0 likes

Not getting an e - mail with a password

Hi everybody,I signed in with my facebook and paid for premium a few days ago. Only problem is that my e - mail on facebook is an old yahoo account and it is an account that I don't remember the password to. I changed my e - mail on facebook to my cu...

  • Newbie
  • Hi everybody, I signed in with my facebook and paid for premium a few days ago. Only problem is that my e - mail on facebook is an old yahoo account and it is an account that I don't remember the pa...
  • JCdotnl
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • Premium
  • 149 Views
  • 1 replies
  • 0 likes

Being continuously charged

I have been charged for months nown even after cancelling my membership months ago.I have senthe a contact form but no one has contacted me.

  • Newbie
  • I have been charged for months nown even after cancelling my membership months ago. I have senthe a contact form but no one has contacted me.
  • 100 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 100 Views
  • 0 replies
  • 0 likes

Family plan deducted old amount

I received the email that per 24 may the family plan has changed and has become cheaper for me with 3 members. I am going down from 24,99 to 14,99. You deducted 24,99.The transaction date is 30 may. I am pretty sure payment is up front so this should...

  • Regular
  • I received the email that per 24 may the family plan has changed and has become cheaper for me with 3 members. I am going down from 24,99 to 14,99.   You deducted 24,99.The transaction date is...
  • 105 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 105 Views
  • 0 replies
  • 0 likes

I am a Spotify premium user

Have not been able to upgrade to family. Have tried many times!!!

  • Casual Listener
  • Have not been able to upgrade to family. Have tried many times!!!
  • MattSuda
  • Spotify Star
  • 234 Views
  • 4 replies
  • 0 likes
  • Account
  • 234 Views
  • 4 replies
  • 0 likes

student subscription expired

My 1 year studen subscription expired and i was charged $9.99. The help section tells me to re-register for a student subscription, but I don't want to get charged an additiona $4.99 for this first month since I already got charged $9.99. Do you guys...

  • Newbie
  • My 1 year studen subscription expired and i was charged $9.99. The help section tells me to re-register for a student subscription, but I don't want to get charged an additiona $4.99 for this first m...
  • Ambivalence
  • Community Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 111 Views
  • 1 replies
  • 0 likes

Charged when cancelled

I cancelled my subscription for Premium and I was charged 2 days ago. I haven't used the Spotify Premium and I am sure that I cancelled Premium about 20 days ago and I had to cancel it again today. I want a refund for this? How can I get the refund?

  • Regular
  • I cancelled my subscription for Premium and I was charged 2 days ago. I haven't used the Spotify Premium and I am sure that I cancelled Premium about 20 days ago and I had to cancel it again today. I...
  • Maxim
  • Spotify Star
  • 186 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 186 Views
  • 4 replies
  • 0 likes

Premium family plan

My whole family has been using the same 1 account. We recently found out about the family plan. I understand that everyone in my family has to make their own accounts to be apart of the family plan. Is there no way to add our old playlist from the ma...

  • Newbie
  • My whole family has been using the same 1 account. We recently found out about the family plan. I understand that everyone in my family has to make their own accounts to be apart of the family plan. ...
  • 104 Views
  • 0 replies
  • 0 likes
  • Premium
  • 104 Views
  • 0 replies
  • 0 likes

Family plan

Every invite I send goes through, and then they are asked to login. How can they login without a password? and then immediately they are told the account is already taken. Nothing about family invites works, makes sense, or is logical.

  • Newbie
  • Every invite I send goes through, and then they are asked to login.  How can they login without a password? and then immediately they are told the account is already taken.  Nothing about f...
  • Ambivalence
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes