Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2 weeks ago
Meghanleegill
Casual Listener
4814 Views
1 replies
9 likes
Security

4814 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Ryankewley
Newbie
466851 Views
976 replies
111 likes
Account

466851 Views
976 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1206157 Views
119 replies
117 likes
Account

1206157 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
114944 Views
72 replies
12 likes
Account
Login
Premium

114944 Views
72 replies
12 likes

Purchased premium and stills free, and charged few times

I get an offer from spotify of 0.99€ per month douring 3 months, i bought it and then i saw that i still in free acc, i tried to: reiniciate the app, reinstall, check my mail inbox ( not any message or recepit from spotify ) and then i see that i get...

deeppaau
Casual Listener
I get an offer from spotify of 0.99€ per month douring 3 months, i bought it and then i saw that i still in free acc, i tried to: reiniciate the app, reinstall, check my mail inbox ( not any message ...
2016-06-07 5:50:00 PM
2016-06-08 12:35:21 AM
osornios
Spotify Star
498 Views
8 replies
0 likes
Account
Free
Login
Premium
Subscription

498 Views
8 replies
0 likes

Account subscription

I subscribed for the free month and unsubsxribed before the deadline but my account was charged $11.29

Pheranmi
Casual Listener
I subscribed for the free month and unsubsxribed before the deadline but my account was charged $11.29
2016-06-07 8:23:47 PM
2016-06-08 12:32:16 AM
osornios
Spotify Star
768 Views
5 replies
0 likes
Subscription

768 Views
5 replies
0 likes

Two accounts and can't log into one

Hi everyone,I have two seperate Spotify accounts, one is a free account and one is a premium family account. I am not the payer on the family plan, but one of the offshoot accounts. I did something that I now see was stupid and while logged into my f...

user-removed
Visitor
Hi everyone, I have two seperate Spotify accounts, one is a free account and one is a premium family account. I am not the payer on the family plan, but one of the offshoot accounts. I did something...
2016-06-06 6:07:30 PM
2016-06-08 12:06:40 AM
MattSuda
Spotify Star
229 Views
1 replies
0 likes
Account
Login

229 Views
1 replies
0 likes

got a family plan for 2months and didn`t agree on it

Hi, I just notice on ym balance account i`ve been charged for 2 months of 14.99 family plan, I`m the only user authorized on my account and have never added anyone, how can I get my $10usd back?? I use and pay the premium service of 9.99 but have no ...

paumoralesv
Newbie
Hi, I just notice on ym balance account i`ve been charged for 2 months of 14.99 family plan, I`m the only user authorized on my account and have never added anyone, how can I get my $10usd back?? I u...
2016-06-08 4:12:05 PM
2016-06-08 12:05:26 AM
MattSuda
Spotify Star
202 Views
1 replies
1 likes
Subscription

202 Views
1 replies
1 likes

Problemas con mi suscripción a Spotify Premium

Eh pagado mi suscripción para Spotify Premium y recibi notificacion del banco con mi monto cargado a mi tarjeta. Pero Desafortunadamente al iniciar sesion en mi celular me aparece como free. Desearia saber que puedo hacer. NOTA. ya eh desinstalado y ...

Cvaldes
Newbie
Eh pagado mi suscripción para Spotify Premium y recibi notificacion del banco con mi monto cargado a mi tarjeta. Pero Desafortunadamente al iniciar sesion en mi celular me aparece como free. Desearia...
2016-06-08 4:27:51 PM
2016-06-08 12:00:14 AM
MattSuda
Spotify Star
306 Views
1 replies
0 likes
Other
Premium
Subscription

306 Views
1 replies
0 likes

Need playlist switched to email instead of FB

I used to have account linked to my facebook which I now dont want to use.I have Premium with my email and need to switch my playlists over from my facebook account to my new one.How do I do this??How do I contact spotify? This is the worst experienc...

Daymonj
Newbie
I used to have account linked to my facebook which I now dont want to use. I have Premium with my email and need to switch my playlists over from my facebook account to my new one. How do I do this...
2016-06-08 4:41:17 PM
2016-06-08 11:59:17 PM
MattSuda
Spotify Star
184 Views
1 replies
0 likes
Account
Premium

184 Views
1 replies
0 likes

How do I creata a topic

The "new message" button only appears in this section of the forum. I'd like to ask spotify staff a question regarding their current anti freedom of speech actions toward certain music types. Any suggestions where I can do this?

Sailicious
Newbie
The "new message" button only appears in this section of the forum. I'd like to ask spotify staff a question regarding their current anti freedom of speech actions toward certain music types. Any sug...
2016-06-04 1:14:40 PM
2016-06-08 11:53:37 PM
MattSuda
Spotify Star
217 Views
1 replies
0 likes
Account
Premium
Security
Subscription
Unlimited

217 Views
1 replies
0 likes

Being charged more than before

Hey,probably this been on here before, but I couldn't find it, sorry. Usually I'm paying 4,99 for spotify premium with the student discount - i was charged 9,99 this month, because the 12 month had passed. I managed it to pay 4,99 in July again. What...

lisa176
Newbie
Hey, probably this been on here before, but I couldn't find it, sorry. Usually I'm paying 4,99 for spotify premium with the student discount - i was charged 9,99 this month, because the 12 ...
2016-06-04 1:47:34 PM
2016-06-08 11:50:22 PM
MattSuda
Spotify Star
143 Views
1 replies
0 likes
Premium

143 Views
1 replies
0 likes

Spotify family acct

I recently got spotify family and i am unsure if we can all listen at the same time. I think we affecr each others listening because it will pause or skip

Jjlo426
Newbie
I recently got spotify family and i am unsure if we can all listen at the same time. I think we affecr each others listening because it will pause or skip
2016-06-08 4:12:15 PM
2016-06-08 11:44:37 PM
MattSuda
Spotify Star
200 Views
2 replies
0 likes
Account

200 Views
2 replies
0 likes

iTunes

Hi I've paid for premium with an iTunes card and now all of a sudden I can't figure out how to do it again?

jessmusiclover
Newbie
Hi I've paid for premium with an iTunes card and now all of a sudden I can't figure out how to do it again?
2016-06-08 5:30:45 PM
2016-06-08 11:39:38 PM
MattSuda
Spotify Star
215 Views
2 replies
0 likes
Account
Other
Premium
Subscription

215 Views
2 replies
0 likes

Payment for premium

I always pay for premium with my iTunes money through the app. But I can't figure out how to update through the app this time and I can't pay through iTunes on the website.

Chasekimball1
Newbie
I always pay for premium with my iTunes money through the app. But I can't figure out how to update through the app this time and I can't pay through iTunes on the website.
2016-06-08 11:32:29 PM
2016-06-08 11:38:44 PM
MattSuda
Spotify Star
184 Views
1 replies
0 likes
Premium
Subscription

184 Views
1 replies
0 likes

Premium Family – Shared-flat, Different Nationalies.

Hey guys! I just upgraded my Premium subscription to Family subscription, with the intention to share it with my room mates. Thing is: We are all from different nationalities, however living in the same country/address. Spotify keeps notifying: We co...

Walle_
Casual Listener
Hey guys! I just upgraded my Premium subscription to Family subscription, with the intention to share it with my room mates. Thing is: We are all from different nationalities, h...
2016-06-08 10:11:54 PM
215 Views
0 replies
0 likes
Account
Other
Premium
Subscription

215 Views
0 replies
0 likes

Paid two subscriptions, still on free

I tried to renew my premium on the student option. It said it could not verify me so I tried again, still no luck. I was charged for two subscriptions and ended up unscribing and now I have to use free. Even more angering is I have the charge on my c...

sirenes29
Casual Listener
I tried to renew my premium on the student option. It said it could not verify me so I tried again, still no luck. I was charged for two subscriptions and ended up unscribing and now I have to use fr...
2016-06-08 10:07:48 PM
137 Views
0 replies
0 likes
Account
Free
Premium
Subscription

137 Views
0 replies
0 likes

Paid for premium as usual. Downgraded to free

My monthly payment went through and now I am on free for some reason. Tried uninstalling and installing and signing out and in. Nothing works and no contact info except for that stupid contact form that does not do a thing

user-removed
Visitor
My monthly payment went through and now I am on free for some reason. Tried uninstalling and installing and signing out and in. Nothing works and no contact info except for that stupid contact form t...
2016-06-08 10:06:16 PM
119 Views
0 replies
0 likes
Premium

119 Views
0 replies
0 likes

Student account

I've had the student account for a while now and all of a sudden spotify started charging the full amount of so I cancelled. I saw that I can get srudent premium again a month later but now it's not working. The five dollars has charged to my account...

Mker163
Newbie
I've had the student account for a while now and all of a sudden spotify started charging the full amount of so I cancelled. I saw that I can get srudent premium again a month later but now it's not ...
2016-06-08 8:59:06 PM
164 Views
0 replies
0 likes
Premium

164 Views
0 replies
0 likes

Premium upgrade

I recently switched phone carriers and was previously using spotify premium and the subscription was paid monthly thru my bill. Now that I have switched carriers and got a new phone number, my account was switched back to free which doesnt allow me t...

lpatty9444
Newbie
I recently switched phone carriers and was previously using spotify premium and the subscription was paid monthly thru my bill. Now that I have switched carriers and got a new phone number, my accoun...
2016-06-08 8:02:03 PM
165 Views
0 replies
0 likes
Premium

165 Views
0 replies
0 likes

Student Discount stopped and I got charged full price

Hey! My unidays student discount deactivated itself suddenly without my knowledge and I got charged the full price. I had to manually reactivate my discount code (I am still a student). Hopefully next month I get charged half price again. Does anyone...

KevinESB
Newbie
Hey! My unidays student discount deactivated itself suddenly without my knowledge and I got charged the full price. I had to manually reactivate my discount code (I am still a student). Hope...
2016-06-08 7:51:42 PM
154 Views
0 replies
0 likes
Premium
Subscription

154 Views
0 replies
0 likes

Error 3 Log Issue

Today I tried logging in across multiple devices and my log in details won't work. Anyone getting similar issues? Thanks

weedrea
Casual Listener
Today I tried logging in across multiple devices and my log in details won't work. Anyone getting similar issues? Thanks
2016-06-08 7:19:17 PM
2016-06-08 7:32:21 PM
Bittencourt
Spotify Star
206 Views
3 replies
0 likes
Login

206 Views
3 replies
0 likes

Artists registration process

Hello, few days ago I checked my account Artist in Sportify, but have not yet been answered if the process was completed.I want to associate the account with my music Spotify Spotify and interact with fans.How I can know the status of the process?

majestuosoesel
Casual Listener
Hello, few days ago I checked my account Artist in Sportify, but have not yet been answered if the process was completed. I want to associate the account with my music Spotify Spotify and interact w...
2016-06-08 6:51:16 PM
2016-06-08 7:24:55 PM
Maxim
Spotify Star
441 Views
3 replies
0 likes
Account

441 Views
3 replies
0 likes

3 months Spotify 99p???

Anybody that can help me??I left Spotify premium a couple of months back and was planning on joining again then I just heard a ad whilst listening I can get Premium for 3 months for 99p I clicked on the link and there was nothing to go forward with t...

Jazzwx
Newbie
Anybody that can help me?? I left Spotify premium a couple of months back and was planning on joining again then I just heard a ad whilst listening I can get Premium for 3 months for 99p I clicked o...
2016-06-08 3:21:33 PM
2016-06-08 7:22:48 PM
abraham_nuno
Casual Listener
562 Views
2 replies
0 likes
Subscription

562 Views
2 replies
0 likes

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