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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75766 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93189 Views
9 replies
2 likes
Hello. With my brother, we would like to take Family Premium account. But our parents are separated, so we live in alternate custody.We past Monday, Tuesday, Wednesday, Thursday and Friday at mother's house, week-end at father's house and holidays ar...
Hello. With my brother, we would like to take Family Premium account. But our parents are separated, so we live in alternate custody. We past Monday, Tuesday, Wednesday, Thursday and&n...
Spotify Star
925 Views
1 replies
0 likes
My account has been hacked.. i got an mail from spotify today saying that the email on my account has been changed from my email to this email chris.cgp.13@gmail.com (hackers email) i can still log in with facebook but i cant change my password nor m...
My account has been hacked.. i got an mail from spotify today saying that the email on my account has been changed from my email to this email chris.cgp.13@gmail.com (hackers email) i can still ...
Spotify Star
340 Views
1 replies
0 likes
I would like to cancel my Premium account, but I already paid for the next month, if I cancel now will I be able to use Premium till the end of the charging period
I would like to cancel my Premium account, but I already paid for the next month, if I cancel now will I be able to use Premium till the end of the charging period
Not applicable
471 Views
2 replies
0 likes
Hi, I am trying to get another year of the Student discount for spotify but when I put in my CC info, the "verification" screen afterwards doesn't work, I can't type in my name and school and whatnot. I have been trying to get this discount back for ...
Hi, I am trying to get another year of the Student discount for spotify but when I put in my CC info, the "verification" screen afterwards doesn't work, I can't type in my name and school and whatnot...
Community Legend
545 Views
3 replies
0 likes
Hi Guys My subscription has been paused but you have taken payment (ID available as paid via Paypal). Please advise. Cannot submit via contact form on site as it was down when I last checked and unusable. Please advise/resolve or both ThanksDaren
Hi Guys My subscription has been paused but you have taken payment (ID available as paid via Paypal). Please advise. Cannot submit via contact form on site as it was down w...
Regular
760 Views
3 replies
0 likes
I've got some login issues. After my original account got expired I had trouble logging in, I tried the app and the website. My account was active on spotify, but no longer premium. I can see my shared playlists and my buddies can see them too. So I ...
I've got some login issues. After my original account got expired I had trouble logging in, I tried the app and the website. My account was active on spotify, but no longer premium. I can see my shar...
Community Legend
252 Views
1 replies
0 likes
I have a playlist, called Paco Pigalle, that i see it but i can't change. And a strange playlist, called Baba is mine now. What is wrong Spotify?
I have a playlist, called Paco Pigalle, that i see it but i can't change. And a strange playlist, called Baba is mine now. What is wrong Spotify?
Spotify Star
308 Views
3 replies
0 likes
I understand that only being able to shuffle songs is a great way to encourage free users to upgrade to premium but for students like myself that can't afford to get premium it is very frustrating. Albums aren't just arranged randomly, they are put i...
I understand that only being able to shuffle songs is a great way to encourage free users to upgrade to premium but for students like myself that can't afford to get premium it is very frustrating. A...
Casual Listener
331 Views
2 replies
0 likes
Hey there I created my account while I was traveling few months ago. Now that I'm back, whenever I try to login with my mail adress, I get the Error 408. I already changed the country and it still doesn't work. I am however able to login with my user...
Hey there I created my account while I was traveling few months ago. Now that I'm back, whenever I try to login with my mail adress, I get the Error 408. I already changed the country and it...
Community Legend
232 Views
1 replies
0 likes
I signed up for Spotify free but my country is stuck on Canada (I live in the United States). And I cannot enter my postal code because of this.
I signed up for Spotify free but my country is stuck on Canada (I live in the United States). And I cannot enter my postal code because of this.
Spotify Star
227 Views
1 replies
0 likes
Hi there! I have paid for Spotify premium for myself in bulk for one year. My sister would like to get premium too so I want to add her to a family plan to get the 50% off. However I do not want to get charged €14.99 a month for myself and her becaus...
Hi there! I have paid for Spotify premium for myself in bulk for one year. My sister would like to get premium too so I want to add her to a family plan to get the 50% off. However I do not want to g...
Spotify Star
445 Views
1 replies
0 likes
I'm trying to become premium, bu it keep showing this message: "The CSRF token is invalid. Please try to resubmit the form." I don't know how to preceed.
I'm trying to become premium, bu it keep showing this message: "The CSRF token is invalid. Please try to resubmit the form." I don't know how to preceed.
Regular
315 Views
2 replies
0 likes
I currently have a free spotify account in the UK.
it keeps asking me
to upgrade to premium, but is unlimited still available?
I currently have a free spotify account in the UK.<br>it keeps asking me to upgrade to premium, but is unlimited still available?
Newbie
1557 Views
8 replies
1 likes
My account is hacked/stolen. I tried logging on spotify today on my way to work, but i couldnt log in. The password was changed so i checked my email to see if the contact email was changed, which it was.How come the hackers just have such an easy wa...
My account is hacked/stolen. I tried logging on spotify today on my way to work, but i couldnt log in. The password was changed so i checked my email to see if the contact email was changed,...
Not applicable
429 Views
2 replies
0 likes
Hi to whom can help me. I received an email last night from spotify that my email address for spotify has been changed, even though I know I didn't change it. Consequently as I tried to use Spotify Premium this morning the password has been changed f...
Hi to whom can help me. I received an email last night from spotify that my email address for spotify has been changed, even though I know I didn't change it. Consequently as I tried to use ...
Not applicable
377 Views
3 replies
0 likes
Return my money stop charging me and you charged me twice for the month of April 2016
Return my money stop charging me and you charged me twice for the month of April 2016
Spotify Star
224 Views
1 replies
0 likes
I'm unable to find the german support phone-number or mail adress at the website.
I'm unable to find the german support phone-number or mail adress at the website.
Spotify Star
398 Views
1 replies
0 likes
Hi all - please help if you can! I had an email on Sunday night to tell me that I had changed my email address when I had made no such change. I have emailed Spotify via the correct address about this and have heard absolutely nothing back. I am seri...
Hi all - please help if you can! I had an email on Sunday night to tell me that I had changed my email address when I had made no such change. I have emailed Spotify via the correct address ...
Spotify Star
241 Views
1 replies
0 likes
Another time spotify ignored my cancel request from premium service.On march i decided to cancel my premium subscription. It didnt work."Ok. no problem"...i said and then i cancelled again my premium subscription...Well, today i have seen a new recei...
Another time spotify ignored my cancel request from premium service. On march i decided to cancel my premium subscription. It didnt work. "Ok. no problem"...i said and then i cancelled again my pre...
Spotify Star
231 Views
1 replies
0 likes
I have been charged 5 times and Spotify have attempted 7 transactions all together. I have been expressing my concern since Monday evening and have had no response or acknowledgement on their behalf. I may incur charges from my bank as a result of th...
I have been charged 5 times and Spotify have attempted 7 transactions all together. I have been expressing my concern since Monday evening and have had no response or acknowledgement on their behalf....
Spotify Star
610 Views
6 replies
0 likes
