Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1576 Views
0 replies
7 likes
Security

1576 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445700 Views
970 replies
108 likes
Account

445700 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198963 Views
119 replies
116 likes
Account

1198963 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108228 Views
70 replies
11 likes
Account
Login
Premium

108228 Views
70 replies
11 likes

How do I get rid of this darn thing?

Hi, I really don't want this app. It's certainly not worth $7 a month to me. But you're still charging me and there is absolutely no clear way to escape this system. I want out. Stop charging me. I don't use you. Help me end this!

Tiffsheppard
Newbie
Hi, I really don't want this app. It's certainly not worth $7 a month to me. But you're still charging me and there is absolutely no clear way to escape this system. I want out. Stop charging me. I d...
2016-05-04 11:11:27 PM
2016-05-04 11:31:14 PM
osornios
Spotify Star
197 Views
1 replies
0 likes
Account
Premium
Subscription

197 Views
1 replies
0 likes

Can't get device password

I am trying to set up my account through my Onkyou receiver, which has spotify built in. It won't accept my standard username and password, so I assume that I need a device name and password. The device name is available in my account settings, but w...

mburriesci
Newbie
I am trying to set up my account through my Onkyou receiver, which has spotify built in. It won't accept my standard username and password, so I assume that I need a device name and password. &...
2016-05-04 11:12:15 PM
2016-05-04 11:30:00 PM
osornios
Spotify Star
228 Views
1 replies
0 likes
Account

228 Views
1 replies
0 likes

How to downgrade family plan

Hi, I'm currently using spotify premiun in a family plan for me + 2 I want to downgrade my account to only have me + 1, but I dont find a way to do it, can yu please explain me how. Cheers.

bismarck
Casual Listener
Hi, I'm currently using spotify premiun in a family plan for me + 2 I want to downgrade my account to only have me + 1, but I dont find a way to do it, can yu please...
2016-04-18 10:09:33 PM
2016-05-04 11:18:41 PM
osornios
Spotify Star
644 Views
5 replies
0 likes
Account
Premium
Subscription

644 Views
5 replies
0 likes

Change Family Plan Me + 3 back to Me + 2

Hi, I have read various posts.... but just want tbe certain because I want to avoid a headache Most of the psts were about "Me + xx going back to single premium user", that's not what I want, I still need family members..Delete, Family, MemberFamilyI...

jedpause
Casual Listener
Hi, I have read various posts.... but just want tbe certain because I want to avoid a headache Most of the psts were about "Me + xx going back to single premium user", that's not what I want...
2016-05-03 3:25:18 PM
2016-05-04 11:06:37 PM
osornios
Spotify Star
264 Views
3 replies
0 likes
Subscription

264 Views
3 replies
0 likes

Solved!! How to move premium account to different account

Good evening. I currently pay for a premium account , an account that is created via facebook. The facebook account has being blocked and I probably wont be able to recconect ever again via facebook. So what do i do? I created a new account and i wou...

yiannispal
Casual Listener
Good evening. I currently pay for a premium account , an account that is created via facebook. The facebook account has being blocked and I probably wont be able to recconect ever again via facebook....
2016-05-04 9:42:00 PM
2016-05-04 10:12:03 PM
yiannispal
Casual Listener
342 Views
2 replies
0 likes
Account
Login
Premium
Subscription

342 Views
2 replies
0 likes

There was a problem setting your password

Hey All o7 Was trying to link my PS4 with my spoty acc, but everytime I click the link in the email and then put in a password all I get in red is There was a problem setting your password, any hep be great

PROrion
Newbie
Hey All o7 Was trying to link my PS4 with my spoty acc, but everytime I click the link in the email and then put in a password all I get in red is There was a problem setting your password, ...
2016-05-01 11:01:10 PM
2016-05-04 9:18:25 PM
gnovella16
Roadie
291 Views
1 replies
0 likes
Account

291 Views
1 replies
0 likes

Single premium account to a family account

Hi there, i have been paying (two separate payments each month) for my own as well as my daughter to have our own spotify premium account for a couple years and just learned about the family plan. I've enrolled in the family plan and added her as my ...

fatguyaz
Casual Listener
Hi there, i have been paying (two separate payments each month) for my own as well as my daughter to have our own spotify premium account for a couple years and just learned about the family plan. I'...
2016-05-04 8:49:18 PM
2016-05-04 9:00:36 PM
fatguyaz
Casual Listener
261 Views
2 replies
0 likes
Account
Premium
Subscription

261 Views
2 replies
0 likes

"Account is used somewhere else" message after changing password/sign out everywhere twice

While using the desktop web player, sometimes my music will pause and say that my account is being used somewhere else. I've changed my password to something long and random using LastPass, and clicked the sign out everywhere link, but my music still...

TheStageIsOver
Regular
While using the desktop web player, sometimes my music will pause and say that my account is being used somewhere else. I've changed my password to something long and random using LastPass, and ...
2016-05-04 6:00:39 PM
2016-05-04 8:42:15 PM
Nico
Community Legend
277 Views
3 replies
0 likes
Account
Login
Security

277 Views
3 replies
0 likes

Why is nobody responding to my questions via contact form?

Hi, I have Spotify premium account for years now, a few months ago I received a mail saying, they had not received my payments. But there is a monthly payment via my PayPal account. So I sent a message via contact form, but I got no response. So I se...

Issie88
Casual Listener
Hi, I have Spotify premium account for years now, a few months ago I received a mail saying, they had not received my payments. But there is a monthly payment via my PayPal account. So I sen...
2016-05-04 5:58:29 PM
2016-05-04 7:32:03 PM
LordRollin
Community Legend
255 Views
3 replies
0 likes
Subscription

255 Views
3 replies
0 likes

Spotify is still charging me after i cancel the account.

So i canceled my subsription, but im still getting charged even after i cancled it, i tried to cancel it from the phone, and pc but my account says i have no plan, but im still getting charged. How can, or can someone help help me cancel my subscript...

Panglez
Newbie
So i canceled my subsription, but im still getting charged even after i cancled it, i tried to cancel it from the phone, and pc but my account says i have no plan, but im still getting charged. How c...
2016-05-04 5:46:35 AM
2016-05-04 6:18:30 PM
LordRollin
Community Legend
220 Views
1 replies
0 likes
Subscription

220 Views
1 replies
0 likes

Unsubscribed BUT still billed

On April 4, 2016 I CANCELLED my subscription and received an e-mail from Spotify on April 4th AFFIRMING that I indeed unsubscribed. On April 28th I received an e-mail from Spotify informing me that my subscription would be renewed on April 29th. Urgh...

triathadan
Casual Listener
On April 4, 2016 I CANCELLED my subscription and received an e-mail from Spotify on April 4th AFFIRMING that I indeed unsubscribed. On April 28th I received an e-mail from Spotify infor...
2016-05-04 5:15:18 PM
2016-05-04 6:13:27 PM
Maxim
Spotify Star
346 Views
6 replies
0 likes
Subscription

346 Views
6 replies
0 likes

wrong song

since a few days my charts wount work. if i start for example 7 years only the instrumental version plays so i got no vocal sounds any ideas ?

O-_Timo_-O
Casual Listener
since a few days my charts wount work. if i start for example 7 years only the instrumental version plays so i got no vocal sounds any ideas ?
2016-05-04 5:00:33 PM
2016-05-04 6:07:46 PM
Maxim
Spotify Star
149 Views
3 replies
0 likes
Account
Other

149 Views
3 replies
0 likes

Being charged for premium and not being able to use it.

I am being charged for premium every month and I did not sign up for premium. I am also not able to use premium when I log in to my account. I want to cancel my subscription and I want my money refunded that I ahve been charged.

WhittneyLL
Casual Listener
I am being charged for premium every month and I did not sign up for premium. I am also not able to use premium when I log in to my account. I want to cancel my subscription and I want my money refun...
2016-05-04 5:21:04 PM
2016-05-04 5:44:31 PM
OviiiOne
Community Legend
251 Views
4 replies
0 likes
Premium

251 Views
4 replies
0 likes

Help with my linked facebook account to spitify

I have my facebook account and spotify linked(I signed in with facebook) , the thing is that I'm having troubles with my facebook account and I want to change my mail/facebook account for a new one but without losing my current subscription , playlis...

Marcela17
Newbie
I have my facebook account and spotify linked(I signed in with facebook) , the thing is that I'm having troubles with my facebook account and I want to change my mail/facebook account for a new one b...
2016-05-04 5:20:50 PM
2016-05-04 5:36:22 PM
OviiiOne
Community Legend
154 Views
1 replies
0 likes
Account
Premium

154 Views
1 replies
0 likes

Spotify gutschein 10 Euro

Ich habe 2 spotify 10 euro gutscheine eingelöst und habe den studentenrabatt müsste ich nicht dann 4 statt 2 monate gutgeschrieben bekommen????

alex2450
Newbie
Ich habe 2 spotify 10 euro gutscheine eingelöst und habe den studentenrabatt müsste ich nicht dann 4 statt 2 monate gutgeschrieben bekommen????
2016-05-04 3:10:27 PM
2016-05-04 3:44:09 PM
Nico
Community Legend
343 Views
1 replies
1 likes
Other
Premium

343 Views
1 replies
1 likes

Solved!! Playlists keep getting deleted

Device: Windows 10 Desktop PC and Iphone 4S Operating System Version: Windows 10 and IOS 9.2.1 Spotify Version: 1.0.24.104.g92a22684 (windows)(iphone) 5.1.0.1019 Description: My Playlists dissappear ALL the time. I recover them and then they still ge...

koolkash
Casual Listener
Device: Windows 10 Desktop PC and Iphone 4S Operating System Version: Windows 10 and IOS 9.2.1 Spotify Version: 1.0.24.104.g92a22684 (windows) (iphone) 5.1.0.1019 Des...
2016-03-09 9:46:44 AM
2016-05-04 3:17:56 PM
Altoto
Casual Listener
2115 Views
2 replies
0 likes
Desktop
iOS
Windows

2115 Views
2 replies
0 likes

Need to change my email.

I've went to support 2 times now saying how my facebook email doesn't work anymore. So I need to change my email to my new one. I haven't heard back from them yet.... how do I get ahold of someone on the phone because this is crazy. All I eat to do i...

Antvandy717
Newbie
I've went to support 2 times now saying how my facebook email doesn't work anymore. So I need to change my email to my new one. I haven't heard back from them yet.... how do I get ahold of someone on...
2016-05-04 3:10:11 AM
2016-05-04 12:53:59 PM
CakeNetwork
Community Legend
174 Views
1 replies
0 likes
Account

174 Views
1 replies
0 likes

Please can someone help.- locked out of premium account.

I set up an account for my daughter along with her new email address. I cannot remember the password and the email address seems to not be recognised when I try to login - the free month trial has passed - we didn't use it once because every time I t...

Is9
Newbie
I set up an account for my daughter along with her new email address. I cannot remember the password and the email address seems to not be recognised when I try to login - the free month trial has pa...
2016-05-04 11:31:23 AM
2016-05-04 11:54:42 AM
user-removed
Not applicable
204 Views
1 replies
0 likes
Unlimited

204 Views
1 replies
0 likes

Ativacao do premium

Olá boa noite ,fiz o pagamento pela manha pra conectar ao Premium e até agora nada ,por favor gente !!!

user-removed
Visitor
Olá boa noite ,fiz o pagamento pela manha pra conectar ao Premium e até agora nada ,por favor gente !!!
2016-05-04 3:04:01 AM
2016-05-04 11:02:18 AM
Daniel
Community Legend
116 Views
1 replies
0 likes

116 Views
1 replies
0 likes

Country

I had a Spotify account until yesterday, when the country changed on its own and the Spotify help told me I was hacked and deleted my account. I just made a new account 3 hours ago, and selected U.S. when I made it. Now I go back and check, and the o...

Hannahhdovee
Newbie
I had a Spotify account until yesterday, when the country changed on its own and the Spotify help told me I was hacked and deleted my account. I just made a new account 3 hours ago, and selected U.S....
2016-05-04 3:27:49 AM
2016-05-04 6:40:25 AM
user-removed
Not applicable
125 Views
1 replies
0 likes
Account

125 Views
1 replies
0 likes

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