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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I paid for the 99¢ offer where you receive 3 months for that price. It was about a week before Christmas when this offer started and I payed for it around then as well! I know I paid in the right timeframe but my subscription just ran out even though...
I've been doing research through the course of attempting to navigate Spotify's buggy device password/email system. That research has taught me that use of the system itself will get me nowhere. Here are the facts as I have learned them thus far from...
Hi i'm new with fido so i have the 24 months free but when they gave me my registration code i entered the wrong user name so now it's all messed up! What can i do to have my subsciption?
I just bought Spotify premium for iOS and I want to download songs, but when I try it says "you can download to a maximum of three devices" and then it forces me to quit. I checked on my account and it says I have 0 offline devices, what do I do?
Hello. I tried to sign up for the student discount but my school didnt show up, so i just decided to cancel the whole thing. I looked at my bank accout statement today, and see that i was charged $5.40 for spotify. Why?! I never went through with the...
I've had issues for the last few months and I'm so frustrated I'm ready to stop my subscription! I've been a customer for a year now and recently I've had a ton of problems. You all have charged me this month for my premium yet paused my subscription...
Alright, I've seen this topic a couple of times but there are no solutions on the forums that work for me.I am a premium account user, I log into spotify using my facebook, and what I believe triggered the issue is the use of spotify in another count...
Hello there! Forgive my writing, I'm Spanish and use Google translator for this message.I have Spotify Premium account. Use the service in Macbook Pro, iPad 2 and Huawei P8.In the three devices I have the same problem.The application opens well.The m...
I have attempted to close my account by trying to use the contact form but when i click on the link for the form it's a never ending loop back to the help topics page. I would like to close my account permanently.please advise how i can do this ASAP
Good morning, On 11/29/15, I received an email to try out spotify premium for a 3-month trial for a total of 99 cents. However, I only recently noticed that I have been getting charged the full amount of $9.99/month. This charge occurred on 11/29/15 ...
Hi, I am trying to upgrade to unlimited but it wont do it... If I use paypal it says Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data. (which password am I meant to use on the payment page - spotify or pa...
I have desynced my devices from my profile, yet I still get the message "You've hit the maximum of three devices for offline sync" when i load it up on my iPad. I had recently resubscribed to Spotify premium and tried to redownload my playlists, but ...
Hey all, I recently just hit the device limit error. I removed all my devices through the spotify website, cleared the cache of the local Android device, uninstalled the application and still was getting this error. Does anyone else have any tricks? ...
Dear Spotify staff, I am writing to enquire about a problem with my log in into the Spotify account on my Android device Sony Z1 Compact. My log in works when i try to log in via Internet. But when i log in via my phone I get to the welcome screen an...
I upgraded my computer to Win10 from Win8.1. Now, the Spotify client does only run in offline mode. It connects to my account (Premium) with the web interface, also the webplayer is working as well as the app on Android. The windows app DOES connect ...
I signed up while using the 3months trial for 0.99. It's still the first month. In my account a payment was made out of 0.99 for spotify two weeks ago. i checked my account this week& i'm being charged for premium already when my trial isnt over Why ...
Hi,Is Spotify for kids only?I just acquired a Gramofon streaming device, intended for use with Spotify among other services. It requires me to have a premium user account with Spotify, so I just clicked the link to upgrade. All went fine until I trie...
Okay i am new to Spotify soooo i did browse "the net" but could not find spotify solution.Maybe it is an idea to add an categrory NON FACEBOOK? ....they do exist people who do not us facebook anywayPLEASE help i did add a friend (non facebook user) b...
A stranger typed in my email address to create this spotify account. I contacted support twice, no help.I then went to the Spotify password reset, and then typed in my email address, and reset the password for this strangers account to log in, since ...
It seems that I have 2 Spotify accounts, one linked to Facebook, and one that is a premium account. I really want to connect my premium account to my Facebook, but I can't seem to, any solutions? Also, I think I created the account linked to Facebook...