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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80468 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654062 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734534 Views
18 replies
29 likes
It's been more than a year since I went for premium, but lately I've seen that the songs I frequent simply dissappear. The albums, songs I've saved are basically gone from Spotify. What's the deal with this? Is there a temporary problem or did they s...
It's been more than a year since I went for premium, but lately I've seen that the songs I frequent simply dissappear. The albums, songs I've saved are basically gone from Spotify. Wha...
192 Views
0 replies
0 likes
Access Spotify.com in your browser.Create a free account for the other family member.Sign out of this new account.Sign in with your (family plan manager) account.Go to the family plan management page.Choose to invite.Choose to invite manually.Copy th...
Access Spotify.com in your browser. Create a free account for the other family member. Sign out of this new account. Sign in with your (family plan manager) account. Go to the family plan managem...
207 Views
0 replies
0 likes
No recibo notifiaciones cuando se añaden temas a una playlist, antes de ser premium lo hacía. Tengo la configuración con las notificaciones de las playlists marcadas, tanto las PUSH como las de e-mail, pero nada. Alguien sabe cómo solucionarlo? Ya qu...
No recibo notifiaciones cuando se añaden temas a una playlist, antes de ser premium lo hacía. Tengo la configuración con las notificaciones de las playlists marcadas, tanto las PUSH como las de e-mai...
Visitor
2209 Views
16 replies
5 likes
Hi, I've been trying logging in on my iphone app but keep getting a message that the username/password are wrong. I have been able to login with these details on your website so i'm sure there is no error. I've also tried to reinstall the app and res...
Hi, I've been trying logging in on my iphone app but keep getting a message that the username/password are wrong. I have been able to login with these details on your website so i'm sure there is no ...
216 Views
0 replies
0 likes
Hi there,I have added a new user to my account as a Family member. When I try to log her in to Spotify I can't do so as I get an error message via her Facebook, and then an error message via her email log-in. Can you please help with this today as it...
Hi there, I have added a new user to my account as a Family member. When I try to log her in to Spotify I can't do so as I get an error message via her Facebook, and then an error message via her ...
Newbie
277 Views
1 replies
1 likes
Is there any way I can buy a Spotify e-card for someone who lives in another country? I live in France and I would like to buy an e-card for someone living in Ireland. I've tried already but it didn't work. I used the link on the Irish website to buy...
Is there any way I can buy a Spotify e-card for someone who lives in another country? I live in France and I would like to buy an e-card for someone living in Ireland. I've tried alrea...
Newbie
226 Views
1 replies
0 likes
I quit my premium account, but payed for this month apperently, but cannot use premium. Can I get a refund?
I quit my premium account, but payed for this month apperently, but cannot use premium. Can I get a refund?
120 Views
0 replies
0 likes
I purchased the family plan by offering three free months for 9.99 euros, but it appears to me that I renewed the following month. In my profile, it does not appear to have those three months of free premium . When I run out the first month I will re...
I purchased the family plan by offering three free months for 9.99 euros, but it appears to me that I renewed the following month. In my profile, it does not appear to have those three months of...
Community Legend
697 Views
1 replies
0 likes
Hello, I have been using spotify premium for a while.I received an email if I want to make a family membership for a reasonable price and I accepted.I first cancelled my premium membership and then made a family one because it looked like I was going...
Hello, I have been using spotify premium for a while. I received an email if I want to make a family membership for a reasonable price and I accepted. I first cancelled my premium membersh...
181 Views
0 replies
0 likes
I recently deleted my yearly resport for music I listen to on accident and I would like to get it back. Is there another way to look at it?
I recently deleted my yearly resport for music I listen to on accident and I would like to get it back. Is there another way to look at it?
162 Views
0 replies
0 likes
Over the course of the last two days my spotify account has been having several play lists of music genres that I would never listen to, and songs are being saved that I wouldn't ever save. None of my songs or play lists have been deleted, but it's v...
Over the course of the last two days my spotify account has been having several play lists of music genres that I would never listen to, and songs are being saved that I wouldn't ever save. None of m...
212 Views
0 replies
0 likes
Hi, I wanted to invite my kids to Spotify Family.I've created accounts for both of them and sent then out the invitations. The mail received by my kids was in French and the code was not accepted. I've checked my account and out of a sudden it was se...
Hi, I wanted to invite my kids to Spotify Family.I've created accounts for both of them and sent then out the invitations. The mail received by my kids was in French and the code was not accepted. I'...
194 Views
0 replies
0 likes
Hi, I've created my account a week ago to catch 3 months promo. After the first free period, now I'm trying to upgrade my account, but when I pay with Paypal nothing happens. I am redirected to PayPal page to pay, I login, I click "Accept and Pay", b...
Hi, I've created my account a week ago to catch 3 months promo. After the first free period, now I'm trying to upgrade my account, but when I pay with Paypal nothing happens. I am redirected t...
Casual Listener
213 Views
1 replies
0 likes
Hello, I saw the offer of a free three month family subscription, but it's impossible to find out what the pricing will be after this period.If I remember well, It used to be $25 for four persons. Is this the correct price? Now Apple Music is availab...
Hello, I saw the offer of a free three month family subscription, but it's impossible to find out what the pricing will be after this period. If I remember well, It used to be $25 for...
799 Views
0 replies
1 likes
Jag skullle vilja gå tillbaka till premium, men hittar inget bra sätt att göra det på. Det verkar som om jag behöver säga upp kontot och sedan börja om från början.någon som vet ett enklare sätt?
Jag skullle vilja gå tillbaka till premium, men hittar inget bra sätt att göra det på. Det verkar som om jag behöver säga upp kontot och sedan börja om från början. någon som vet ett enklare s...
663 Views
0 replies
0 likes
So your ads claiming a subcription for 3 months before dec 31 only costs 9 pesos, are an apparent scam????? Or what they only apply when you sign up for premium when clickig the ad I signed up for one after seeing the ad? I agreed to the 3.5 dollar a...
So your ads claiming a subcription for 3 months before dec 31 only costs 9 pesos, are an apparent scam????? Or what they only apply when you sign up for premium when clickig the ad I signed up for on...
Community Legend
363 Views
1 replies
0 likes
After re-upgrading to premium I seem to have lost all of my playlists. Is there any way to recover these? It appears to have reverted back to my original account which has since been updated on a regular basis. I've tried logging back in through face...
After re-upgrading to premium I seem to have lost all of my playlists. Is there any way to recover these? It appears to have reverted back to my original account which has since been updated...
145 Views
0 replies
0 likes
I am so sick of Spotify. I have had many problems and I just want to be done with it and cancel my account and get a FULL REFUND for the last 2 months since I was charged incorrectly. I have never been a witness to suck horrible customer service.
I am so sick of Spotify. I have had many problems and I just want to be done with it and cancel my account and get a FULL REFUND for the last 2 months since I was charged incorrectly. I have never be...
Community Legend
370 Views
1 replies
0 likes
So earlier this year, I signed up for the STUDENT DISCOUNT premium subscription. It approved it and everything! Now I have been charged full price for 2 FREAKING MONTHS! I'm a college student! Give me my freaking discount! I have sent multiple emails...
So earlier this year, I signed up for the STUDENT DISCOUNT premium subscription. It approved it and everything! Now I have been charged full price for 2 FREAKING MONTHS! I'm a college student! Give m...
186 Views
0 replies
0 likes
When I attempt to search for an artist or song there is a green circle that spins for about a minute then an error message. "Oops something went wrong. Please try again" appears on the screen. So I click on the please try again button and nothing hap...
When I attempt to search for an artist or song there is a green circle that spins for about a minute then an error message. "Oops something went wrong. Please try again" appears on the screen. So I c...
Casual Listener
236 Views
1 replies
0 likes
