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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 168223 Views
  • 689 replies
  • 56 likes
  • Account
  • 168223 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1088986 Views
  • 118 replies
  • 104 likes
  • Account
  • 1088986 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51673 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51673 Views
  • 57 replies
  • 8 likes

Someone Else is using My account

Hey. I recently found out that someone was using my Spotify account. This person have changed The email, so I can't change The password. I'm connected to Facebook, so I log in that way. What can you do to solve this kind of problem?

  • Newbie
  • Hey. I recently found out that someone was using my Spotify account. This person have changed The email, so I can't change The password. I'm connected to Facebook, so I log in that way. What can you ...
  • jean3601
  • Community Legend
  • 60 Views
  • 1 replies
  • 0 likes
  • Login
    Other
    Premium
  • 60 Views
  • 1 replies
  • 0 likes

Can't change password

Hi I have a quetsion that I hope someone can help me with. I was unable to log on to my Spotify account (I thought that I might have forgotten the password), so I requested a new password that was sent to the e-mail address connected with my Spotify ...

  • Newbie
  • Hi   I have a quetsion that I hope someone can help me with.    I was unable to log on to my Spotify account (I thought that I might have forgotten the password), so I requested a ...
  • jean3601
  • Community Legend
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 86 Views
  • 1 replies
  • 0 likes

Solved!! Paid for premium then unsubscribing

Hi there, I've recently paid for my Premium membership and I've seen this new, cheaper deal that's available. I would very much like to unsubscribe until I run out of premium membership and then resubscribe. While I'm unsubscribed, will I still get t...

  • Casual Listener
  • Hi there,   I've recently paid for my Premium membership and I've seen this new, cheaper deal that's available. I would very much like to unsubscribe until I run out of premium membership and ...
  • jean3601
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Change of Username and how to dissociate a Spotify account from Facebook?

Hi, I have 2 accounts, "blanchegonzalez" and the other where I misspelled my name: "blanchegonzalalez". I purchased the premium subsciption on the misspelled account. Now, I want to change the username for that account, how will I be able to do so? S...

  • Newbie
  • Hi,    I have 2 accounts, "blanchegonzalez" and the other where I misspelled my name: "blanchegonzalalez". I purchased the premium subsciption on the misspelled account. Now, I want to ch...
  • jean3601
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 136 Views
  • 1 replies
  • 0 likes

Family Plan - Forcing me to pay for an entire year??

Hi,subscription account family plan I am trying to get the spotify family plan so i can get a second account... However, when i go to spotify.com/family and try to buy another account it tries to sell me a family plan for $120... I don't want to pay ...

  • Casual Listener
  • Hi,subscription account family plan   I am trying to get the spotify family plan so i can get a second account... However, when i go to spotify.com/family  and try to buy another account ...
  • frankrom
  • Casual Listener
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Can I combine offers? (Spotify Premium + 1 Year Offer)

Hello, I'm from Argentina and I'd like to know about this. For example, I'd like to join in Spotify Family with one familiar. (ARS 54 per month) + 1-year offer (ARS 432 per year).In any case, can I have a deal with Spotify to combine these offers? Th...

  • Casual Listener
  • Hello, I'm from Argentina and I'd like to know about this.   For example, I'd like to join in Spotify Family with one familiar. (ARS 54 per month) + 1-year offer (ARS 432 per year). In any ca...
  • laspark
  • Casual Listener
  • 339 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 339 Views
  • 2 replies
  • 0 likes

Solved!! Contact Spotify Support?

How do I contact someone working for Spotify support?

  • Regular
  • How do I contact someone working for Spotify support?
  • jean3601
  • Community Legend
  • 197544 Views
  • 284 replies
  • 21 likes
  • 197544 Views
  • 284 replies
  • 21 likes

Spotify wont let me cancel

My password is used to log in perfectly fine but when I try to cancel my account it tells me to verify password and once I do, it says its incorrect. Why is it doing this? How can I cancel my premium account?

  • Newbie
  • My password is used to log in perfectly fine but when I try to cancel my account it tells me to verify password and once I do, it says its incorrect. Why is it doing this? How can I cancel my premium...
  • nmujanov
  • Newbie
  • 179 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Linked through payment provider not working

I have Spotify Premium on two accounts, linked to my wireless provider, since they pay for up to 3 Spotify accounts for 2 years. One of them appears to be fine. But The other account isn't. I click on Subscriptions and it has no payment provider list...

  • Newbie
  • I have Spotify Premium on two accounts, linked to my wireless provider, since they pay for up to 3 Spotify accounts for 2 years.  One of them appears to be fine.  But The other account isn'...
  • 66 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 66 Views
  • 0 replies
  • 0 likes

Spotify not sharing anything on facebook

Hi,I can't find a way to enable spotify sharing on my Facebook account. "Show activity" is turn on on settings and the spotify Facebook app has write access but sharing still not working.I tried to create a new spotify account with a fake Facebook ac...

  • Casual Listener
  • Hi, I can't find a way to enable spotify sharing on my Facebook account. "Show activity" is turn on on settings and the spotify Facebook app has write access but sharing still not working. I tr...
  • 119 Views
  • 0 replies
  • 1 likes
  • Account
    Other
  • 119 Views
  • 0 replies
  • 1 likes

Charged for unwanted Premium

So I got a 60 day trial for Premium. It was nearing the end of the trial and I didn't wish to continue with Premium, so I cancelled. I then got an email saying that I would switch to Free once the trial was up, it also says that (and still does) on m...

  • Casual Listener
  • So I got a 60 day trial for Premium. It was nearing the end of the trial and I didn't wish to continue with Premium, so I cancelled. I then got an email saying that I would switch to Free once the tr...
  • taralee94
  • Casual Listener
  • 122 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 122 Views
  • 2 replies
  • 0 likes

Free trial payment

I tried the 1 month free trial and cancelled it way before the free trial ended and removed my card details off the site now I have been charged £9.99 and I want my money back and as their is no number I can ring can someone please help

  • Newbie
  • I tried the 1 month free trial and cancelled it way before the free trial ended and removed my card details off the site now I have been charged £9.99 and I want my money back and as their is no numb...
  • KatesHere
  • Community Legend
  • 78 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 78 Views
  • 1 replies
  • 0 likes

I'm a student now: how to change from 10€ premium account to 5€?

Hi there! I'm a student now: how to change from 10€ premium account to 5€? I successfully validated my university email adress. how can I add this information to my existing account?

  • Regular
  • Hi there!   I'm a student now: how to change from 10€ premium account to 5€?   I successfully validated my university email adress. how can I add this information to my existing account...
  • Nico
  • Community Legend
  • 143 Views
  • 3 replies
  • 0 likes
  • 143 Views
  • 3 replies
  • 0 likes

Spotify holding payments

Spotify, please stop the hold on my American express bluebird...I am not a student and want my full service reconnected,,,

  • Newbie
  • Spotify, please stop the hold on my American express bluebird...I am not a student and want my full service reconnected,,,
  • 62 Views
  • 0 replies
  • 0 likes
  • Account
  • 62 Views
  • 0 replies
  • 0 likes

I am a student why doesnt the link work

I am a student who is trying to apply for the discounted spotify everytime it says it cant verify or the link to verify is broken. Ive tried 8 times and im extremely frustrated. Please help i cant find instrunctions on how to manually verify.

  • Newbie
  • I am a student who is trying to apply for the discounted spotify everytime it says it cant verify or the link to verify is broken. Ive tried 8 times and im extremely frustrated. Please help i cant fi...
  • 92 Views
  • 0 replies
  • 0 likes
  • Security
  • 92 Views
  • 0 replies
  • 0 likes

Commercials - Artist suggestions make no sense

Hi, When I'm listening to what I usually do, say Classic Rock or Classical, I keep getting commercials for new R&B Drake-produced type garbage that has no correlation with what I listen to. Is there a way to change this behavior? Thanks

  • Newbie
  • Hi, When I'm listening to what I usually do, say Classic Rock or Classical, I keep getting commercials for new R&B Drake-produced type garbage that has no correlation with what I listen to. ...
  • 50 Views
  • 0 replies
  • 0 likes
  • Free
  • 50 Views
  • 0 replies
  • 0 likes

Solved!! Account hijacked

Hello dear spotify community,it seems yesterday someone got access to my spotify account,probably due to my weak password and also changed the email address of the account. I tried contacting spotify support not long ago by filling a form, but the fo...

  • Casual Listener
  • Hello dear spotify community, it seems yesterday someone got access to my spotify account, probably due to my weak password and also changed the email address of the account.   I tried conta...
  • aw3i
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 234 Views
  • 2 replies
  • 0 likes

Spotify Premium

i've payed Spotify Premium a week ago and i'm still using Spotify Free

  • Newbie
  • i've payed Spotify Premium a week ago and i'm still using Spotify Free
  • Nico
  • Community Legend
  • 66 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 66 Views
  • 1 replies
  • 0 likes

Duplicated account

I have a duplicated account created when i changed the FB password. Can someone of the staff delete the empty new one?? Right now is impossible to me to log in to my old account where i have all my playlist...user n. 1166753960Thanks in advance

  • Regular
  • I have a duplicated account created when i changed the FB password. Can someone of the staff delete the empty new one?? Right now is impossible to me to log in to my old account where i have all my p...
  • ansal
  • Regular
  • 134 Views
  • 5 replies
  • 0 likes
  • Account
  • 134 Views
  • 5 replies
  • 0 likes

spotify only linked to Facebook but i closed the Facebook account

Could anybody tell me how i can access my spotify account? I have linked my account (only) to FB. I closed the FB account a while ago and forgot the link with spotify. Now i dont know how to access my spotify account. Please help me. Thanks.

  • Newbie
  • Could anybody tell me how i can access my spotify account? I have linked my account (only) to FB. I closed the FB account a while ago and forgot the link with spotify. Now i dont know how to access m...
  • 54 Views
  • 0 replies
  • 0 likes
  • Login
  • 54 Views
  • 0 replies
  • 0 likes

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