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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83329 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104304 Views
10 replies
3 likes
Hello, I'll get right into it. I subscribed to Spotify in September 2014. I received a 3 month free trial and immediately provided my MasterCard and started a paid "Premium" subscription account. I have been a paying customer ever since. I recently n...
Hello, I'll get right into it. I subscribed to Spotify in September 2014. I received a 3 month free trial and immediately provided my MasterCard and started a paid "Premium" subscription accou...
Composer
245 Views
1 replies
0 likes
I love Spotify. So much that I wanted to prepay a years' subscription so I bought $180 of gift cards. Spotify has one subscription: Premium.. or so I thought. It turns out my redeeming gift cards disabled my wife's premium subscription on our family ...
I love Spotify. So much that I wanted to prepay a years' subscription so I bought $180 of gift cards. Spotify has one subscription: Premium.. or so I thought. It turns out my redeeming gift cards dis...
Composer
253 Views
1 replies
0 likes
I am from Philippines but traveling in HK. The country of my account show HK but I already changed the payment information and selected Philippine as the country using PH credit card. After come back to the profile, the payment detail is updated whil...
I am from Philippines but traveling in HK. The country of my account show HK but I already changed the payment information and selected Philippine as the country using PH credit card. After come back...
Composer
260 Views
1 replies
0 likes
I'm being charged monthly when I'm supposed to be getting it free through my work. Never signed up for premium and it shows on my account that my employer is responsible for the payment? How do I stop this?
I'm being charged monthly when I'm supposed to be getting it free through my work. Never signed up for premium and it shows on my account that my employer is responsible for the payment? How do I sto...
Casual Listener
262 Views
2 replies
0 likes
Hello5 days ago I brought a 1 month gift certificate but never received it. I have checked with my bank and they confirmed spotify has taken my money. I have tried to contact spotify by email several times and only receive a generic email telling me ...
Hello 5 days ago I brought a 1 month gift certificate but never received it. I have checked with my bank and they confirmed spotify has taken my money. I have tried to contact spotify by email sever...
Not applicable
420 Views
1 replies
0 likes
I just purchased the premium version, but I wanted to get the student discount. It says I have to re-enter my card again and purchase the student version, but I just paid 10+ dollars for the regular version and I don't want to pay again. If I switch ...
I just purchased the premium version, but I wanted to get the student discount. It says I have to re-enter my card again and purchase the student version, but I just paid 10+ dollars for the regular ...
Newbie
234 Views
2 replies
0 likes
Hi Everyone,I'm new to Spotify and have a few questions...1) My husband has an ipone and I have a Galaxy and a Kindle. Can I download my playlist for offline listening to any of these devices or would I have to get a family subscription to download t...
Hi Everyone, I'm new to Spotify and have a few questions... 1) My husband has an ipone and I have a Galaxy and a Kindle. Can I download my playlist for offline listening to any of these devic...
Community Legend
332 Views
1 replies
0 likes
I purchased premium for 3mos for an introductory price, however I don't want it to autocharge my cc? Can I cancel the subscription without cancelling my premium?
I purchased premium for 3mos for an introductory price, however I don't want it to autocharge my cc? Can I cancel the subscription without cancelling my premium?
Community Legend
460 Views
3 replies
0 likes
Your Ads are WAY TOO LOUD!!! And they have increased in frequency, it seems like they have doubled. I think I'll be heading to Pandora if this keeps up.
Your Ads are WAY TOO LOUD!!! And they have increased in frequency, it seems like they have doubled. I think I'll be heading to Pandora if this keeps up.
Community Legend
295 Views
1 replies
0 likes
Hi, I'm paying monthly for spotify, but not getting premium, I mistakenly uninstalled my playstore app, I either want premium back or stop payments
Hi, I'm paying monthly for spotify, but not getting premium, I mistakenly uninstalled my playstore app, I either want premium back or stop payments
Newbie
239 Views
1 replies
0 likes
Hello,Today I have bought the £1.99 offer from my PLAYSTATION ACCOUNT. I soon after got an email with the confirmation of the payment. It is saying '' 2 months PREMIUM offer ( 2 months Web and Mobile Referral).It is still showing that Im on spotify f...
Hello, Today I have bought the £1.99 offer from my PLAYSTATION ACCOUNT. I soon after got an email with the confirmation of the payment. It is saying '' 2 months PREMIUM offer ( 2 months Web and Mobi...
Community Legend
405 Views
1 replies
0 likes
Is there anyone out there than can help me close my account without paying long distance to call a remote Control?
Is there anyone out there than can help me close my account without paying long distance to call a remote Control?
Community Legend
222 Views
1 replies
0 likes
My three month spotify premium has ended, yet i am unable to join my spotify family. I have read on a board somewhere that the staff have to switch my account to free(?) again even though it's ended? Because it says that i am unable to join the spoti...
My three month spotify premium has ended, yet i am unable to join my spotify family. I have read on a board somewhere that the staff have to switch my account to free(?) again even though it's ended?...
Composer
629 Views
3 replies
0 likes
I have another account with a premium subscription . So I tried to delete the previous trial account . I've filled in the contact form , even succeeded to go to this link https://support.spotify.com/us/close/ and it said to wait for an email that con...
I have another account with a premium subscription . So I tried to delete the previous trial account . I've filled in the contact form , even succeeded to go to this link https://support.spotify.com/...
Community Legend
298 Views
1 replies
0 likes
I subscribed to the premium account with the promo of 3 months for .99 cents, Why am I being charged 12.95 instead of .99 cents?
I subscribed to the premium account with the promo of 3 months for .99 cents, Why am I being charged 12.95 instead of .99 cents?
Community Legend
456 Views
3 replies
0 likes
Hi, I currently am subscribe to spotify family for three. Since the time of my subscription (December 2014, last year) I only invited 1 family member, how do I invite another one? Problem is I don't see any invite links in the Manage Family page in m...
Hi, I currently am subscribe to spotify family for three. Since the time of my subscription (December 2014, last year) I only invited 1 family member, how do I invite another one? Problem is...
Regular
351 Views
1 replies
0 likes
27th December Spotify charge in my credit card 0,99€ for 3-month subscription of Spotify Premium buy I don't recived the service. In my account dont appear any receipt and my accout appear as "Spotify Free" Please, I need the subscription or refound ...
27th December Spotify charge in my credit card 0,99€ for 3-month subscription of Spotify Premium buy I don't recived the service. In my account dont appear any receipt and my accout appear a...
Community Legend
193 Views
1 replies
0 likes
Traté de contratar el servicio premium por 3 meses por $9.00 pesos mexicanos por 2° vez (sin saber que no era posible) me hicieron el cobro pero el servicio siguió gratis, solo quiero el rembolso de mi dinero.
Traté de contratar el servicio premium por 3 meses por $9.00 pesos mexicanos por 2° vez (sin saber que no era posible) me hicieron el cobro pero el servicio siguió gratis, solo quiero el rembolso de ...
Community Legend
936 Views
8 replies
1 likes
I tried to get this offer from Spotify wherein you can get a 3-month premium subscription for only 9 Philippine Pesos. When I payed, it charged me 129 Philippine Pesos. The offer is available until December 31, 2015. I got it around this afternoon, D...
I tried to get this offer from Spotify wherein you can get a 3-month premium subscription for only 9 Philippine Pesos. When I payed, it charged me 129 Philippine Pesos. The offer is available until D...
Casual Listener
1496 Views
1 replies
0 likes
As title. Thank you for your time!
As title. Thank you for your time!
Casual Listener
251 Views
1 replies
0 likes
