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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
hello, i can't register my payment after 11 months of using my premium account. i have tried with 3 different credit cards, and i would like to know if it is a problem with spotify or one of my own. thank you
For the last about 8 months, I had been getting charged the student discount of $4.99/ month like I signed up for. I am still an active student, and this morning I got charged $9.99. I haven't changed anything in my account for you guys to charge me ...
Hi,I'm a premium user and generally love spotify but i need help with my account and somehow every method of contacting support yields no answer, not even automatic reply using contact form. I've tried both logged in and anonymous form, different top...
Hi, I have my spotify premium account connected to my facebook account. So I can't login with regular credentials from another device that doesn't support facebook login. For that reason there is the nice "Set device password" button in the account m...
Hello, Long ago I created an account with Facebook. Months later, I created another account without Facebook due to miscellaneous issues. I have linked the current account to Facebook again, but now there is an orphaned account around, which somehow ...
I deployed to Germany and I was using Spotify without any problems till a few weeks ago I got logged out and nlw I can't log in using my Facebook. It tells me "it appears you're trying to login from a diferent country". But I was using it here in Ger...
I try to change the country of my account from Germany to Ireland according to https://support.spotify.com/ie/learn-more/faq/#!/article/how-can-i-change-my-country-setting (I am a Premium user), but the country always stays Germany. I open "Subscript...
I am trying to pay for my monthly subscription and I no longer see the option for a monthly Spotify subscription. The only 3 options I see are the student, family and yearly subscriptions. Is this feature no longer available? Please help!
I want to give my friend a 1-year premium subscription for his birthday, but all I can find is $30 gift cards. I swear Spotify used to have more options for gift cards. Please make it easier for me to give you money!!
Hello i canceled my subscription two months ago thinking it will stop charging me because i definetly stopped getting premium sevice. To my surprise i jumped on today and seen that i been charged two past months $11.99 AUD on my accont. It's immposib...
My brother is not very computer literate and has ran into a problem. His phone was stolen and he didnt remember his password that he used with spotify. The other issue is that he set up spotify with an email acount he no longer uses so he has no way ...
I am aware that some premium users were recieving free. However the message on the Spotify help page is no longer up and I am still recieving free even though my account subscription says I have premium.
I never received limited commercials for the 30 days free trial time but that is not the problem. The problem is that y'all are charge me & I still not getting limited commercials. Plus I am ask me to buy the Premium channel which I am paying for alr...
Hi,I was recently logged out of Spotify on my computer and smartphone, as it turned out someone has changed my password. I learnt that my Spotify-account is linked to an old email I haven't used since 2010 (j*****s@hotmail.com), which has now been hi...
Every month i pay for the premium account plus 1 family menmber, so i pay 14,99 euro.I want to stop the premium account but my spotiyfy account says i only have a free account.This way i cannot stop the payment every month.How can i solve this?
Dear Spotify team, I am being charged on two separate credit cards, on different dates. Therefore I think that I may have more than one account but Spotify only lets me login to one account via Facebook. I only detected this problem today, but I thin...
Spotify is a joke. no contact option for them directly. makes use post to the community since their too lazy to give us direct support yet im a paying customer. the tutorial listed in spotify community is a joke and does not list the right steps. i s...
Hi guys, This week my spotify began to appear as free account on the desktop client. I enter in my account to see my payment and it shows that I'm premium account. What's Happening
I go to Subscriptions, then to Update My Details. The options "Change" and "Go Back" pop up. I hit "Change" and it takes me back to the main Subscription page. Help Please!
I just recently got charged on 11/11/15 for $9.99 and I was informed when I signed up for the free trial my subscription should end in December. I did not sign up for premium but was still charged for it. I was wondering if I could get a refund becau...