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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397477 Views
  • 947 replies
  • 107 likes
  • Account
  • 397477 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170911 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170911 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98965 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98965 Views
  • 68 replies
  • 10 likes

Solved!! Spotify Student Charged $5.40 Even though I wasn't Eligible

Hello, I recently tried to apply for Spotify student, but couldn't verify my school since I am homeschooled and still in my last year in highschool. I entered my debit card details thinking that I would get the Premium right after that, but when I go...

  • Newbie
  • Hello,   I recently tried to apply for Spotify student, but couldn't verify my school since I am homeschooled and still in my last year in highschool. I entered my debit card details thinking ...
  • Ox1
  • Roadie
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 354 Views
  • 1 replies
  • 0 likes

Customer services????

I recenly purchased a 12 month gift subscription for someone, but I used an incorrect recipient email address. Spotify have taken payment but I can not contact anyone to correct this!! There is no reply from the @spotifycares (!) twitter acount, only...

  • Newbie
  • I recenly purchased a 12 month gift subscription for someone, but I used an incorrect recipient email address. Spotify have taken payment but I can not contact anyone to correct this!! There is no re...
  • KatesHere
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 169 Views
  • 1 replies
  • 0 likes

He pagado 2 veces

He pagado 2 veces la suscripción premium ,el mismo mes ,por error. Me pueden hacer devolución?El mes que viene solo me cobraran uno?Gracias

  • Casual Listener
  • He pagado 2 veces la suscripción premium ,el mismo mes ,por error. Me pueden hacer devolución? El mes que viene solo me cobraran uno? Gracias
  • gemmacv76
  • Casual Listener
  • 215 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 215 Views
  • 1 replies
  • 0 likes

US vs UK Charging

Quick question and I know this is more moaning than an actualy question, but the exchange rate for 1USD is 0.67p. Why is the UK being charged a third more than people paying a subscription in the US? We effectively pay £39 more per year ($59) for exa...

  • Casual Listener
  • Quick question and I know this is more moaning than an actualy question, but the exchange rate for 1USD is 0.67p.   Why is the UK being charged a third more than people paying a subscript...
  • silverphone82
  • Casual Listener
  • 133 Views
  • 1 replies
  • 0 likes
  • Premium
  • 133 Views
  • 1 replies
  • 0 likes

Can I buy spotify for a year for my friend and get a student discount?

I want to get my friend a year of spotify premium. Can I get this at a student discount level? We are both students.

  • Casual Listener
  •  I want to get my friend a year of spotify premium. Can I get this at a student discount level? We are both students. 
  • Ox1
  • Roadie
  • 419 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 419 Views
  • 1 replies
  • 0 likes

Facebook account removed, but still paying for Premium

I had a Facebook account for several years which was using a nick name. This account is recently blocked and now it is deleted. I used this account to create a premium spotify login and can't login to spotify any more. How can I stop this Premium acc...

  • Newbie
  • I had a Facebook account for several years which was using a nick name. This account is recently blocked and now it is deleted. I used this account to create a premium spotify login and can't lo...
  • Ox1
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 216 Views
  • 1 replies
  • 0 likes

Deactivated Facebook

I don't want to use my Facebook but my Spotify is linked to it so I lose that too. I made a new Spotify account so I would not have to worry about Facebook no more. How would I get all my music and playlist from my old Spotify account to the one I re...

  • Newbie
  • I don't want to use my Facebook but my Spotify is linked to it so I lose that too. I made a new Spotify account so I would not have to worry about Facebook no more. How would I get all my music and p...
  • Ox1
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
  • 121 Views
  • 1 replies
  • 0 likes

Solved!! Will I be able to transfer all my music into a new account?

- Hello my name is Kevin . And good mourning. I just have a small question regarding the account usernames?. Ive tried reading threads regarding on how to change the usernames from the numbers but i read that it was impossible to do so and suggested ...

  • Visitor
  • - Hello my name is Kevin . And good mourning. I just have a small question regarding the account usernames?. Ive tried reading threads regarding on how to change the usernames from the numbers but i ...
  • Ox1
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
  • 249 Views
  • 1 replies
  • 0 likes

Special offer for new preium customers - nothing for existing customers

Hi guys, I am using Spotify for years and am in total satisfied with the streaming service.But today I have seen an offer "3 Months premium membership for 99 Cent".That's quite a bargain and I wanted to take that offer."Computer says 'NO' !"Unfortuna...

  • Newbie
  • Hi guys,   I am using Spotify for years and am in total satisfied with the streaming service. But today I have seen an offer "3 Months premium membership for 99 Cent". That's quite a ba...
  • 99 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 99 Views
  • 0 replies
  • 0 likes

Account mix up

I restarted my nexus 6, went into spotify, and it said I have connected to more than 3 devices. Therefore my music on my nexus has been deleted.This isn't right. I have spotify only on my nexus, laptop and old iPhone.I then followed the customer supp...

  • Casual Listener
  • I restarted my nexus 6, went into spotify, and it said I have connected to more than 3 devices. Therefore my music on my nexus has been deleted. This isn't right. I have spotify only on my nexus, la...
  • MusicMunster
  • Casual Listener
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 127 Views
  • 1 replies
  • 0 likes

Upgrade to premium

Hi. I just upgraded my spotify to premium after getting an offer of three months for 9 Norwegian kroners. But on my profile it says that my account will be charged with 99 NOK this month. Anyone else who has had this problem? How can I contact spotif...

  • Newbie
  • Hi.   I just upgraded my spotify to premium after getting an offer of three months for 9 Norwegian kroners. But on my profile it says that my account will be charged with 99 NOK this month. An...
  • 74 Views
  • 0 replies
  • 0 likes
  • Premium
  • 74 Views
  • 0 replies
  • 0 likes

I can't be premium

Hi , one week ago i had a premium account.But when my credit card balance finished naturally my premium account is finished too. And i add some money on my card but now spotify doesn't accept that card.One week ago there is no problem , also there ar...

  • Visitor
  • Hi , one week ago i had a premium account.But when my credit card balance finished naturally my premium account is finished too. And i add some money on my card but now spotify doesn't accept that ca...
  • MauriceMV
  • Spotify Star
  • 362 Views
  • 8 replies
  • 0 likes
  • Premium
  • 362 Views
  • 8 replies
  • 0 likes

Resolution time for my case

Hello Moderators,This is my Spotify Case # 04378515.Can you guys please fix it? How long would it take you guys fix this? As a new user, my first hand experience isn't going great at all.

  • Casual Listener
  • Hello Moderators, This is my Spotify Case # 04378515. Can you guys please fix it? How long would it take you guys fix this?  As a new user, my first hand experience isn't going great at ...
  • ysnegi7
  • Casual Listener
  • 357 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 357 Views
  • 4 replies
  • 0 likes

Solved!! Switching email on account

Here's what we got from you:I set up my free Spotify account with Rogers for my dad. However he does not want to use it. I am looking to switch over that account onto my email. Magoo006@hotmail.com (my email) tmaracle@gmail.com (my dads)

  • Casual Listener
  • Here's what we got from you: I set up my free Spotify account with Rogers for my dad. However he does not want to use it. I am looking to switch over that account onto my email. Magoo006@hotmail.com...
  • davr
  • Regular
  • 517 Views
  • 4 replies
  • 0 likes
  • Account
  • 517 Views
  • 4 replies
  • 0 likes

Solved!! Redeeming Premium Code in different country

Hello, I live in the UK and i gifted a Premium Code I bought online to a friend in Turkey. When she entered the code it says something like. "Spotify Premium codes can only be used by the receiver in the country you bought the card.” Really!? How can...

  • Regular
  • Hello,   I live in the UK and i gifted a Premium Code I bought online to a friend in Turkey. When she entered the code it says something like.   "Spotify Premium codes can only...
  • Behnamksh
  • Casual Listener
  • 7822 Views
  • 6 replies
  • 0 likes
  • 7822 Views
  • 6 replies
  • 0 likes

With Facebook registered but can not make a "Device-Password"

Hello, im from germany and my english is not the best, i hope you guys understand me My Spotify Account is registered with facebook. Now I have devices, that can not connect to facebook, so I need a normal username and password. I click for set "Set ...

  • Newbie
  • Hello,   im from germany and my english is not the best, i hope you guys understand me 😄   My Spotify Account is registered with facebook. Now I have devices, that can not connect to f...
  • 139 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 139 Views
  • 0 replies
  • 0 likes

My premium became a free account

Hello I have had Spotify for a long time and now my payment didn´t go through. Now the cost/month increased if i try to get premium again.Why?Am I suppose to pay more now because my payment didn´t go well?

  • Newbie
  • Hello   I have had Spotify for a long time and now my payment didn´t go through. Now the cost/month increased if i try to get premium again. Why? Am I suppose to pay more now because my paym...
  • rhiannon1411
  • Newbie
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 199 Views
  • 1 replies
  • 0 likes

I think my account is comprimised

The other day I got an email in Spanish (instead of English). It translated to "Set your device password". Today I was in the middle of listening to music when some other device took control (Tae). I took control back, it took control back. I took co...

  • Casual Listener
  • The other day I got an email in Spanish (instead of English).  It translated to "Set your device password".  Today I was in the middle of listening to music when some other device took...
  • Sniipe
  • Casual Listener
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 132 Views
  • 1 replies
  • 0 likes

Accidentally Deleted Facebook-Made Spotify Account

So I previously had two seperate Spotify accounts, one was created using my facebook and the other with a seperate e-mail. I accidentally connected my facebook account to the second account and now my original facebook spotify account seems to have b...

  • Casual Listener
  • So I previously had two seperate Spotify accounts, one was created using my facebook and the other with a seperate e-mail. I accidentally connected my facebook account to the second account and now m...
  • CousinEarl
  • Casual Listener
  • 152 Views
  • 2 replies
  • 0 likes
  • Account
  • 152 Views
  • 2 replies
  • 0 likes

Stopping people from using my account

Hello! There are 2 people that have been using my Spotify account that didn't end up signing out after I logged in on their phone. They have been continuously using it and I can't get in contact with them to stop. Is there a way to stop them from usi...

  • Newbie
  • Hello! There are 2 people that have been using my Spotify account that didn't end up signing out after I logged in on their phone. They have been continuously using it and I can't get in contact with...
  • user-removed
  • Not applicable
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
  • 122 Views
  • 1 replies
  • 0 likes