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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plataok
  • Casual Listener
  • 235229 Views
  • 737 replies
  • 72 likes
  • Account
  • 235229 Views
  • 737 replies
  • 72 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120553 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120553 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66163 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66163 Views
  • 61 replies
  • 8 likes

Two accounts

I have one account with my Facebook and I have the premium. Currently using & love it.I accidentally made a different account with my yahoo email. This charged my account 4 times with a payment of $5.40.How do I get a refund ?How do I cancel that acc...

  • Newbie
  • I have one account with my Facebook and I have the premium. Currently using & love it. I accidentally made a different account with my yahoo email. This charged my account 4 times with a payme...
  • jean3601
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

Tried canceling my premium subscription but not sure if it worked?

I won't be using Spotify for a while so I wanted to cancel my premium subscription, which I did the other day. Now, when i look at my account overview and subscription page it only says that my subscription payment failed/I don't have a working payme...

  • Newbie
  • I won't be using Spotify for a while so I wanted to cancel my premium subscription, which I did the other day.   Now, when i look at my account overview and subscription page it only says...
  • 98 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 98 Views
  • 0 replies
  • 0 likes

Hello i please need help!

Hey i recently become to have an issue with spotify and it says "email no longer registered with an active acount" thats strange cause i was using it less then an hour ago, at first i thought, i should give it time beacuse tech has hiccups and now im...

  • Casual Listener
  • Hey i recently become to have an issue with spotify and it says "email  no longer registered with an active acount"   thats strange cause i was using it less then an hour ago, at first i ...
  • rhamin6
  • Casual Listener
  • 203 Views
  • 1 replies
  • 0 likes
  • Login
  • 203 Views
  • 1 replies
  • 0 likes

Saved Music keeps disappearing

I'm experiencing the error of having my saved music disappearing from my saved music bank, I have tried every possible way, adding 1 by 1 using the (+ icon), using the save button album by album, making selections and using the right click > save mus...

  • Visitor
  • I'm experiencing the error of having my saved music disappearing from my saved music bank, I have tried every possible way, adding 1 by 1 using the (+ icon), using the save button album by album...
  • user-removed
  • Not applicable
  • 302 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 302 Views
  • 3 replies
  • 0 likes

Password Reset Form Expired Error

Won't let my login... Tried resetting my password but keeps saying my form expired

  • Newbie
  • Won't let my login... Tried resetting my password but keeps saying my form expired
  • jean3601
  • Community Legend
  • 416 Views
  • 6 replies
  • 0 likes
  • Account
  • 416 Views
  • 6 replies
  • 0 likes

Cannot cancel sub/would like a refund

I am unable to cancle my subscripton, I have reset my password multiple times with no luck, also I accidentally forgot to cancle my subscription before the next payment and would like a refund.

  • Newbie
  • I am unable to cancle my subscripton, I have reset my password multiple times with no luck, also I accidentally forgot to cancle my subscription before the next payment and would like a refund. &nbs...
  • 72 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 72 Views
  • 0 replies
  • 0 likes

Logged out with facebook but pic still there?

I logged out with my facebook account but the profile picture is still there, how can i fix this?

  • Visitor
  • I logged out with my facebook account but the profile picture is still there, how can i fix this?
  • jonasherdegen
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Ripp off

Need customer assistance ASAP. I've been getting billed tweice on the last two months. How do y'all not have someone we can talk to !

  • Newbie
  • Need customer assistance ASAP. I've been getting billed tweice on the last two months. How do y'all not have someone we can talk to !
  • jonasherdegen
  • Community Legend
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
  • 100 Views
  • 1 replies
  • 0 likes

Tengo cargo de Spotify a mí cuenta y yo no tengo cuenta en Spotify Premium!!

Buen díaHace unos meses me di de alta en Spotify Premium con mi tarjeta de crédito, y se me cobraron los 3 primeros meses y me di de baja al 4. Sin embargo, me siguen haciendo el cargo a mí tarjeta y ya no tengo Spotify Premium!!! Mi app sale como st...

  • Newbie
  • Buen día Hace unos meses me di de alta en Spotify Premium con mi tarjeta de crédito, y se me cobraron los 3 primeros meses y me di de baja al 4. Sin embargo, me siguen haciendo el cargo a mí tarjeta...
  • 156 Views
  • 0 replies
  • 1 likes
  • Premium
  • 156 Views
  • 0 replies
  • 1 likes

Cancelled account months ago and now i see new payment on my card to Spotify

I've cancelled my subscription months ago, also i've contacted customer service to cancel permanently my account, they said my account was cancelled. And now i check my credit card movements and i see a Spotify payment 1 day ago. What i need to do no...

  • Newbie
  • I've cancelled my subscription months ago, also i've contacted customer service to cancel permanently my account, they said my account was cancelled. And now i check my credit card movements and i se...
  • 122 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 122 Views
  • 0 replies
  • 0 likes

i pay for a premium subscription through my apple store but need to cancel it

hi guys i need some help. i need to cancel my subscription but when i log into the app or even the website and go into my account details it says i have the free service this is not the case as i get charged each month for the service and have access...

  • Newbie
  • hi guys i need some help.    i need to cancel my subscription but when i log into the app or even the website and go into my account details it says i have the free service this is not th...
  • Ox1
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Solved!! Unable to receive free trial OR paid premium :(

Hi there! I love spotify, and i recently reached the point where i decided to go premium - i like the service, and deem it worth the money, besides ads started to irritate me.Unfortunately im unable to upgrade my account - for all i know i never used...

  • Casual Listener
  • Hi there!   I love spotify, and i recently reached the point where i decided to go premium - i like the service, and deem it worth the money, besides ads started to irritate me. Unfortunately...
  • 4rlekin
  • Casual Listener
  • 379 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 379 Views
  • 1 replies
  • 0 likes

Solved!! Student discount disappeared

Hi,I have been getting the 50% student discount on my monthly subscription, until a few months ago it changed back to the normal price. Is there a way to get the discounted price again?

  • Casual Listener
  • Hi, I have been getting the 50% student discount on my monthly subscription, until a few months ago it changed back to the normal price. Is there a way to get the discounted price again?
  • CoreyMoody
  • Newbie
  • 856 Views
  • 6 replies
  • 0 likes
  • Account
    Subscription
  • 856 Views
  • 6 replies
  • 0 likes

Changing payment details to PayPal fails with Spotify, but not with PayPal

I've just tried changing my payment details to PayPal, since my credit card is expiring. The process of changing to PayPal includes logging into PayPal and accepting the payment agreement. I tried this 3 times, but each time Spotify told the payment ...

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  • Casual Listener
  • I've just tried changing my payment details to PayPal, since my credit card is expiring. The process of changing to PayPal includes logging into PayPal and accepting the payment agreement. I tried th...
  • smhling
  • Newbie
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 186 Views
  • 1 replies
  • 0 likes

Chromecast

Please help!! I cannot connect my Spotify to my Chromecast and I'm on the same WiFi network with my Chromecast, I can't even see the device option under the play button. Pls help!!!

  • Newbie
  • Please help!! I cannot connect my Spotify to my Chromecast and I'm on the same WiFi network with my Chromecast, I can't even see the device option under the play button. Pls help!!!
  • MattSuda
  • Spotify Star
  • 423 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 423 Views
  • 5 replies
  • 0 likes

Student Discount

Does any know how to renew the student discount? On Terms and Conditions it states the following: "You are entitled to activate up to three (3) additional Discount Periods for yourself by re-submitting your information on the Student Discount Offer s...

  • Newbie
  • Does any know how to renew the student discount? On Terms and Conditions it states the following: " You are entitled to activate up to three (3) additional Discount Periods for yourself by re-submitt...
  • cdawson
  • Newbie
  • 336 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 336 Views
  • 2 replies
  • 0 likes

Need to purchase my own premium acct

I am currently using a friends premium account on my iPhone and want to purchase my own account but don't want to lose any playlists I have already saved on old acct. is this possible

  • Newbie
  • I am currently using a friends premium account on my iPhone and want to purchase my own account but don't want to lose any playlists I have already saved on old acct. is this possible
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Impossible to access my message or read notification

Hi There, I can see the icon for the message and the notification but i can't click on them. I've uninstalled the app and reinstalled the app on my laptop. I'm on windows 8.1 pro

  • Visitor
  • Hi There,   I can see the icon for the message and the notification but i can't click on them.   I've uninstalled the app and reinstalled the app on my laptop.   I'm on windows 8...
  • jbcv1957
  • Casual Listener
  • 653 Views
  • 9 replies
  • 0 likes
  • Account
  • 653 Views
  • 9 replies
  • 0 likes

Volver totalmente a cuenta free

Cancele mi cuenta premium de 3 meses pero todavía tengo servicio premium hasta 15 Nov y necesito volver totalmente a servicio free porque me.compre un plan movistar donde me dan Spotify premium y no puedo activarlo mientras todavía tenga servicio pre...

  • Newbie
  • Cancele mi cuenta premium de 3 meses pero todavía tengo servicio premium hasta 15 Nov y necesito volver totalmente a servicio free porque me.compre un plan movistar donde me dan Spotify premium y no ...
  • 513 Views
  • 0 replies
  • 0 likes
  • 513 Views
  • 0 replies
  • 0 likes