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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383102 Views
  • 918 replies
  • 107 likes
  • Account
  • 383102 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166491 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166491 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97125 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97125 Views
  • 68 replies
  • 10 likes

Facebook info

Device:Pc,Iphone 6Operating System Version: win 10 -64 / 9,1Spotify Version: 1.0.18.60.g5fe0413dDescription: Can get rid of old facebook info To reproduce:have and old spotify accound without faceebookWife registered her facebook to my accounti disco...

  • Visitor
  • Device: Pc,Iphone 6 Operating System Version:  win 10 -64 / 9,1 Spotify Version:  1.0.18.60.g5fe0413d Description:  Can get rid of old facebook info   To reproduce: hav...
  • Dreadlord
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Facebook
    Login
  • 386 Views
  • 1 replies
  • 0 likes

Can't log in on any device

I've been logged out of all my devices and I am unable to log back in. I pay for premium and my facebook login info hasn't chaged, so this makes no sense. This goes for all three apple devices I use spotify on, so it is not an issue of reinstalling t...

  • Visitor
  • I've been logged out of all my devices and I am unable to log back in. I pay for premium and my facebook login info hasn't chaged, so this makes no sense. This goes for all three apple devices I use ...
  • 144 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
  • 144 Views
  • 0 replies
  • 0 likes

Solved!! Someone else is using your account (but they're not...)

Hi So Spotify's been interrupting playback for an hour now, saying someone else is using my account. At first I thought Sonos was causing the problem, ’cus it was acting weird. I removed my Spotify account from Sonos, but it didn’t help. Then I signe...

  • Casual Listener
  • Hi   So Spotify's been interrupting playback for an hour now, saying someone else is using my account. At first I thought Sonos was causing the problem, ’cus it was acting weird.   I re...
  • pedersentom
  • Casual Listener
  • 364 Views
  • 3 replies
  • 0 likes
  • Security
  • 364 Views
  • 3 replies
  • 0 likes

Potentially hacked and stolen account.

A week ago I asked for help regarding my account which I was unable to access since it was registered as non-existent, yet received no help. This forced me to do deeper research regarding this issue without any help from spotify (shame) and found out...

  • Casual Listener
  • A week ago I asked for help regarding my account which I was unable to access since it was registered as non-existent, yet received no help. This forced me to do deeper research regarding this issue ...
  • Aleksik
  • Casual Listener
  • 184 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 184 Views
  • 2 replies
  • 0 likes

Unable to take payment

I am or was a premium subscriber and now my payment cannot be submitted. My Credit Card is valid. Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I get a m...

  • Casual Listener
  • I am or was a premium subscriber and now my payment cannot be submitted. My Credit Card is valid.    Oops, seems your card or payment provider is having a bad day. Don't worry, no money ...
  • oruamle
  • Casual Listener
  • 2602 Views
  • 9 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 2602 Views
  • 9 replies
  • 1 likes

Student Discount

I'm trying to upgrade to the Student Discount, but I'm not in college, I'm in high school still. Can I still get the discount for being a student?

  • Casual Listener
  • I'm trying to upgrade to the Student Discount, but I'm not in college, I'm in high school still.  Can I still get the discount for being a student?
  • Ox1
  • Roadie
  • 274 Views
  • 3 replies
  • 0 likes
  • Premium
  • 274 Views
  • 3 replies
  • 0 likes

Solved!! Cannot reset password

For some reason, my password is no longer recognized in Spotify. I am still able to stream from my iPhone and my computer, but my iPad has logged me out. I did not change my password and the password reset page http://www.spotify.com/password-reset/ ...

  • Casual Listener
  • For some reason, my password is no longer recognized in Spotify. I am still able to stream from my iPhone and my computer, but my iPad has logged me out. I did not change my password and the passwo...
  • 11131797217
  • Newbie
  • 8905 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 8905 Views
  • 6 replies
  • 0 likes

Charged for 30 day free trial!!!!

I recently signed up for Spotify premium on the 16/11/2015 for a 30 day free trial, but when I cancelled the following day on the 17/11/2015 I was charged for a months use at £4.99 (student rate), order ID: 817059946019. From looking at the forums, a...

  • Newbie
  • I recently signed up for Spotify premium on the 16/11/2015 for a 30 day free trial, but when I cancelled the following day on the 17/11/2015 I was charged for a months use at £4.99 (student rate), or...
  • ianvega2013
  • Newbie
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 159 Views
  • 1 replies
  • 0 likes

Problem with Student Discount

I started the sign up process for the student discount. I entered my card number, and was trying to enter in my school info. I was on my phone, and it wouldn't select my college. Since I couldn't select it I couldnt move forward. I got onto my comput...

  • Newbie
  •  I started the sign up process for the student discount. I entered my card number, and was trying to enter in my school info. I was on my phone, and it wouldn't select my college. Since I couldn...
  • Ox1
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 233 Views
  • 1 replies
  • 0 likes

missing premium got my card charged

I signed up for the premium and It charged my card but I can't use it still says I'm free. I need this fixed If im.paying for it please I tried logging out and reinstalling but nothing.

  • Newbie
  • I signed up for the premium and It charged my card but I can't use it still says I'm free. I need this fixed If im.paying for it please I tried logging out and reinstalling but nothing.
  • Ox1
  • Roadie
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

first months

I got a free spotify but today I saw a promotion about my first months in $9.00 pesos so I enter the credt card and the charge but my profile still free, so I want to know what happened, because I paid for that and I recieve a email from my bank abou...

  • Newbie
  • I got a free spotify but today I saw a promotion about my first months in $9.00 pesos so I enter the credt card and the charge but my profile still free, so I want to know what happened, because I pa...
  • Ox1
  • Roadie
  • 115 Views
  • 1 replies
  • 0 likes
  • Premium
  • 115 Views
  • 1 replies
  • 0 likes

Free 30 days Premium offer

Free 30 days Premium offer I had a 7 days free premium. A few times after those 7 days, spotify sent me an email with te text: Probeer Spotify Premium nog 30 dagen gratis uitAls je van je 7-daagse gratis proefversie van Spotify Premium hebt genoten, ...

  • Newbie
  • Free 30 days Premium offer    I had a 7 days free premium. A few times after those 7 days, spotify sent me an email with te text: Probeer Spotify Premium nog 30 dagen gratis uit Als je v...
  • Ox1
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 127 Views
  • 1 replies
  • 0 likes

Hacked Account. Getting no response from Spotify Support. How long does this take?

Hey my account was hacked 2 days ago and then again yesterday. Haven't gotten any responses from Spotify to fix this issue. They replied to one tweet 24 hrs ago saying i would be contacted shortly. But have ignored my 7 other tweets and 7 DM's to Spo...

  • Music Fan
  • Hey my account was hacked 2 days ago and then again yesterday. Haven't gotten any responses from Spotify to fix this issue.    They replied to one tweet 24 hrs ago saying i would be conta...
  • JoeThomas
  • Community Legend
  • 345 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 345 Views
  • 5 replies
  • 0 likes

Change spotify facebook account

Hi, years ago I made a free spotify account through my facebook, now I have a new premium account, I want to connect the new with my facebook but the old one won't let me, is there any way the old one can be deleted so I can connect the new one to fa...

  • Newbie
  • Hi, years ago I made a free spotify account through my facebook, now I have a new premium account, I want to connect the new with my facebook but the old one won't let me, is there any way the old on...
  • ziul88
  • Casual Listener
  • 123 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 123 Views
  • 1 replies
  • 1 likes

All playlists lost, after creating account

Hi guys,i really hope you can help me because i am super sad right now: Years ago i started using spotify via facebook account.Now i had to make an account because i wanted to connect my spotify with last.fm.After successfully creating the account al...

  • Casual Listener
  • Hi guys, i really hope you can help me because i am super sad right now:   Years ago i started using spotify via facebook account. Now i had to make an account because i wanted to connect my...
  • 100 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 100 Views
  • 0 replies
  • 0 likes

facebook and my account

when i subscribed i did it through facebook, is the any chance i could change that and have an account only with my email without changing anything of my account and without the neccessity of subscribing me again?

  • Newbie
  • when i subscribed i did it through facebook,  is the any chance i could change that and have an account only with my email without changing anything of my account and without the neccessity of s...
  • Jones38
  • Casual Listener
  • 157 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 2 replies
  • 1 likes

Unable to mark message as read or delete.

Hi, I received some kind of spam messages 4 months ago.This is the sender: https://open.spotify.com/user/afgrkfp%3Fs%3F Unfortunately i can not mark this message as read, so i permanently have a 1 next to my inbox.I have tried it via web, desktop and...

  • Newbie
  • Hi, I received some kind of spam messages 4 months ago. This is the sender: https://open.spotify.com/user/afgrkfp%3Fs%3F   Unfortunately i can not mark this message as read, so i pe...
  • 152 Views
  • 0 replies
  • 0 likes
  • Account
  • 152 Views
  • 0 replies
  • 0 likes

Account hacked

Hey everyone, first time posting here but I can't find a way to contact spotify directly. I have owned a Spotify account for almost two years now, I believe, and have been a premium user for over a year. I noticed two weeks ago that while I was drivi...

  • Newbie
  • Hey everyone, first time posting here but I can't find a way to contact spotify directly.    I have owned a Spotify account for almost two years now, I believe, and have been a premium us...
  • 99 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 99 Views
  • 0 replies
  • 0 likes

How Can I Contact Spotify?

Other then the Contact Form, How can I contact Spotify support?

  • Casual Listener
  • Other then the Contact Form, How can I contact Spotify support?
  • 11160273929
  • Newbie
  • 379 Views
  • 4 replies
  • 0 likes
  • 379 Views
  • 4 replies
  • 0 likes

Family subscriotion

I am planning on adding my eldest daughter on to my Premium membership and change my subscriptionto "family" . . . I would also like to add my 9 year old daughter too - but for some reason age limit is 13 years . . .why this restriction - does Spotif...

  • Newbie
  • I am planning on adding my eldest daughter on to my Premium membership and change my subscription to "family" . . . I would also  like to add my 9 year old daughter too - but for some reason ag...
  • 217 Views
  • 0 replies
  • 2 likes
  • Subscription
  • 217 Views
  • 0 replies
  • 2 likes