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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4169 Views
  • 0 replies
  • 9 likes
  • Security
  • 4169 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462689 Views
  • 974 replies
  • 110 likes
  • Account
  • 462689 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204727 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204727 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112711 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112711 Views
  • 72 replies
  • 12 likes

Spotify Premium.

Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page?

  • Visitor
  • Hello has anyone had problems paying for Spotify Premium with PayPal when ever I hit pay and continue it keeps sending me back to the put in your zip code page? 
  • tbone200
  • Casual Listener
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Worldwide Student Discount

I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?

  • Newbie
  • I just went and looked at my subscription and it's charging me $10 a month when it's only supposed to be five seeing as I'm registered as a student, How do I fix that?   
  • 111 Views
  • 0 replies
  • 0 likes
  • Premium
  • 111 Views
  • 0 replies
  • 0 likes

being double charged!!

Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!

  • Casual Listener
  • Had to shut an old facebook account so couldnt log into spotify so opened new account and have set that up but now it looks like im being double charged not impressed sort it out please!
  • user-removed
  • Not applicable
  • 471 Views
  • 4 replies
  • 0 likes
  • 471 Views
  • 4 replies
  • 0 likes

Payment made still no premium

I made my pyment and Im still waiting fr the premium service What can I do?

  • Newbie
  • I made my pyment and Im still waiting fr the premium service What can I do?
  • ElLucioVpe
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
  • 226 Views
  • 1 replies
  • 0 likes

Ya pague y no registró premium

Hola disculpen ya pague se hizo el cargo a mi tarjeta pero me sigue mandando a que introduzca una tarjeta de crédito o pague en paypal mi banco ya me generó el cargo de 9 pesos

  • Newbie
  • Hola disculpen ya pague se hizo el cargo a mi tarjeta pero me sigue mandando a que introduzca una tarjeta de crédito o pague en paypal mi banco ya me generó el cargo de 9 pesos
  • ElLucioVpe
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • Premium
  • 263 Views
  • 1 replies
  • 0 likes

Charged ME TWICE

Spotify charged me twice in one month. Can someone please email me back for customer service

  • Casual Listener
  • Spotify charged me twice in one month. Can someone please email me back for customer service
  • user-removed
  • Not applicable
  • 407 Views
  • 3 replies
  • 0 likes
  • 407 Views
  • 3 replies
  • 0 likes

Problema con el pago

Hoy quise hacer la adquisición de premiun , desde mi cuenta entre en la forma de pago oxxo y realice todo tal y como se indica. Tengo mis tickets y todo.Pero mi cuenta continúa en versión gratuita , alguna solución?

  • Casual Listener
  • Hoy quise hacer la adquisición de premiun , desde mi cuenta entre en la forma de pago oxxo y realice todo tal y como se indica. Tengo mis tickets y todo. Pero mi cuenta continúa en versión gratuita ...
  • 314 Views
  • 0 replies
  • 0 likes
  • Premium
  • 314 Views
  • 0 replies
  • 0 likes

account, log in

Cant log in with my previous spotify account [email hidden for security reasons], when loggin in with facebook i get message: You do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log in with your...

  • Casual Listener
  • Cant log in with my previous spotify account [email hidden for security reasons], when loggin in with facebook i get message:   You do not have a Spotify account connected to your Facebook a...
  • KatesHere
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 292 Views
  • 1 replies
  • 0 likes

Re: Spotify Family (Q&A)

HI, i am using spotify from india, i want to go premium as it is showing 3 months premium in 1$ but it wont accept my Card, So can anyone do payment on my behalf? i will transfer via paypal first. If anyone could help me out.ThanksBrarbaljinder096@gm...

  • Casual Listener
  • HI, i am using spotify from india, i want to go premium as it is showing 3 months premium in 1$ but it wont accept my Card, So can anyone do payment on my behalf? i will transfer via paypal first. If...
  • Oreste
  • Composer
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Premium not working on new phone

I have a new phone and the spotify app downloaded on my new phone is asking me to purchase. I already have premium. Please help!

  • Newbie
  • I have a new phone and the spotify app downloaded on my new phone is asking me to purchase. I already have premium. Please help!
  • 362 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 362 Views
  • 0 replies
  • 0 likes

Solved!! About auto renewal

Today I bought a 3 months subscription for 0.99€, how can I turn the auto renewal off and keep the current subscription? Thanks in advance and sorry for possible bad English!EDIT: wrong section, I was sure I was posting in "Accounts and Subscriptions...

  • Casual Listener
  • Today I bought a 3 months subscription for 0.99€, how can I turn the auto renewal off and keep the current subscription? Thanks in advance and sorry for possible bad English! EDIT: wrong section, I ...
  • Ksosks
  • Newbie
  • 42337 Views
  • 9 replies
  • 1 likes
  • Windows
  • 42337 Views
  • 9 replies
  • 1 likes

Cant get into my spotify

i would like to completly transfer this playlist to my new account https://play.spotify.com/user/12163807153/playlist/6SgAcc5eXfc0E3PKXTlgnL?play=true&utm_source=open.spotify.com&utm_medium=open but i have no idea how i was using facebook with the sp...

  • Casual Listener
  • i would like to completly transfer this playlist to my new account https://play.spotify.com/user/12163807153/playlist/6SgAcc5eXfc0E3PKXTlgnL?play=true&utm_source=open.spotify.com&utm_medium=o...
  • dmt_2000
  • Casual Listener
  • 896 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 896 Views
  • 1 replies
  • 0 likes

Advied if I signed up for Premium I would get 3 months for 9.99

Hi,I have signed up for premium on the understanding I would get 3 months for 9.99. However when I look at my account it shows that it will expire or payment will be taken on 13/01/16.. This is one month only. Can anybody advise what I need to do to ...

  • Newbie
  • Hi, I have signed up for premium on the understanding I would get 3 months for 9.99. However when I look at my account it shows that it will expire or payment will be taken on 13/01/16.. This is one...
  • KatesHere
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 333 Views
  • 1 replies
  • 0 likes

Unable to sign in

Are there issues effecting the Android App where by the username and password login isn't processed correctly? I know the username and password are correct as if I change it I'm told it's wrong. The message I get is that my email address is already r...

  • Newbie
  • Are there issues effecting the Android App where by the username and password login isn't processed correctly?  I know the username and password are correct as if I change it I'm told it's wrong...
  • 239 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 239 Views
  • 0 replies
  • 0 likes

PAY FOR SPOTIFY PREMIUM AND DIDNT GET IT

Recently i've paid for my reinscription to Premium account but besides de charge has been made into my credit card, I'm still having the free version. Could you please help?

  • Casual Listener
  • Recently i've paid for my reinscription to Premium account but besides de charge has been made into my credit card, I'm still having the free version.   Could you please help? 
  • eri_electricity
  • Casual Listener
  • 329 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 329 Views
  • 2 replies
  • 0 likes

Cancelling premium extension

hi, i just bought a 3 months free premium, and I dont want to lose money after those 3 months ( i mean i dont want to extend my premium without my knowledge), so how can i cancel my premium extension? I mean I still want to have Premium through next ...

  • Newbie
  • hi,   i just bought a 3 months free premium, and I dont want to lose money after those 3 months ( i mean i dont want to extend my premium without my knowledge), so how can i cancel my premium ...
  • 157 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 0 replies
  • 0 likes

Solved!! Posibble Colombia scam. It says its to cost COP11499 but really comes COP18312.45

I tried to to buy Premium in that price which is announced on the website: COP11499. I have been surprised to see that really pulled COP18312.45. What should I do to get my money back?

  • Casual Listener
  • I tried to to buy Premium in that price which is announced on the website: COP11499. I have been surprised to see that really pulled COP18312.45. What should I do to get my money back?
  • driveflanger
  • Community Legend
  • 402 Views
  • 3 replies
  • 0 likes
  • Premium
  • 402 Views
  • 3 replies
  • 0 likes

Attivato abbonamento per sbaglio

Erroneamente ho attivato e pagato l'abbonamento di 12,99 al mese al posto di attivare la promozione di 3 mesi a 10€ e qualcosa. C'è un modo per carmbiarla? Come faccio a bloccare il rinnovo automatico?

  • Newbie
  • Erroneamente ho attivato e pagato l'abbonamento di 12,99 al mese al posto di attivare la promozione di 3 mesi a 10€ e qualcosa. C'è un modo per carmbiarla? Come faccio a bloccare il rinnovo automatic...
  • 252 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 252 Views
  • 0 replies
  • 0 likes

Subscribed to wrong offer

Hi,It popped up on my phone that I was eligible for 3 months of spotify premium for €9.99 so I entered my card details and it said that I wasn't eligible for this offer and has now charged me €9.99 per month. This is not what I signed up for, can thi...

  • Newbie
  • Hi, It popped up on my phone that I was eligible for 3 months of spotify premium for €9.99 so I entered my card details and it said that I wasn't eligible for this offer and has now charged me €9.99...
  • 156 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 156 Views
  • 0 replies
  • 0 likes