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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • benji28251
  • Visitor
  • 393541 Views
  • 940 replies
  • 107 likes
  • Account
  • 393541 Views
  • 940 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169878 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169878 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98580 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98580 Views
  • 68 replies
  • 10 likes

hacked!!!

i need help.. my account is hacked, someone else keeps deleting my playlist and creates new ones and my music would stop in the middle of a song coz someone keeps changing the tracks,i also received email that i signed up for spotify community with a...

  • Casual Listener
  • i need help.. my account is hacked, someone else keeps deleting my playlist and creates new ones and my music would stop in the middle of a song coz someone keeps changing the tracks,i also received ...
  • clintdaviz
  • Casual Listener
  • 366 Views
  • 2 replies
  • 0 likes
  • Security
  • 366 Views
  • 2 replies
  • 0 likes

Student Discount Pay with Paypal or Giftcards (?)

Hey Mah Dudes! So, I am trying to suscribe to Spotify Premium through Student Discount, but in the payment options only credit cards appear as possible payment method, while I want to use a gift card or at least, paypal. Does it mean that I can only ...

  • Newbie
  • Hey Mah Dudes!   So, I am trying to suscribe to Spotify Premium through Student Discount, but in the payment options only credit cards appear as possible payment method, while I want to use a ...
  • 338 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 338 Views
  • 0 replies
  • 0 likes

Solved!! Payment issues

I have a spotify premium subscription that I was suppose to be charged 9.99 for on October 15th. The charge appeared on my credit card, was authorized, then disappeared. Talked with Discover who told me it was nothing on their part and that Spotify r...

  • Casual Listener
  • I have a spotify premium subscription that I was suppose to be charged 9.99 for on October 15th. The charge appeared on my credit card, was authorized, then disappeared. Talked with Discover who told...
  • ChelleBelle
  • Casual Listener
  • 554 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 554 Views
  • 2 replies
  • 0 likes

Payment

So spotify has charged me 4 times in one day. They charged me the 10.69 premium once then charged me 5.34 the student discount 3 times. This really needs to be solved ASAP! I'm not very happy with spotify right now and I would appreciate a refund. My...

  • Newbie
  • So spotify has charged me 4 times in one day. They charged me the 10.69 premium once then charged me 5.34 the student discount 3 times. This really needs to be solved ASAP! I'm not very happy with sp...
  • 372 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 372 Views
  • 0 replies
  • 0 likes

Can I add a family member to my premium account?

I'd like to allow my wife to use my Spotify Premium account. Is this allowed? Sorry, this question is probably easy to answer, but I can't find it anywhere in the boilerplate information.

  • Newbie
  • I'd like to allow my wife to use my Spotify Premium account.  Is this allowed? Sorry, this question is probably easy to answer, but I can't find it anywhere in the boilerplate information. ...
  • Stoozer
  • Casual Listener
  • 31959 Views
  • 7 replies
  • 1 likes
  • 31959 Views
  • 7 replies
  • 1 likes

Payung double

Hi,I seem to be paying double for my Spotify? Can you please help? I think the problem is that I have been staying in 2 different countries, Iceland and Sweden.Best regardsRuna Gizurarson

  • Newbie
  • Hi, I seem to be paying double for my Spotify? Can you please help? I think the problem is that I have been staying in 2 different countries, Iceland and Sweden. Best regards Runa Gizurarson
  • fernandoavila
  • Casual Listener
  • 333 Views
  • 1 replies
  • 0 likes
  • Premium
  • 333 Views
  • 1 replies
  • 0 likes

Two accounts being charged

I had a premium account and was paying $10.99. Then all the sudden I couldn't access anything offline unless I re subscribed for $12.99. I am now being charged both monthly. How do I get rid of one? Please email back at taylorpoulin77@gmail.com thank...

  • Newbie
  • I had a premium account and was paying $10.99. Then all the sudden I couldn't access anything offline unless I re subscribed for $12.99. I am now being charged both monthly. How do I get rid of one? ...
  • ahuard
  • Casual Listener
  • 485 Views
  • 2 replies
  • 0 likes
  • Account
  • 485 Views
  • 2 replies
  • 0 likes

Spotify Account - Help!

Hi! i didnt use Spotify since July. Then I saw on my paypal account that Spotify debit since September '15 9,99, but why? I canceld my account in July?! I don't want to pay when I am not using Spotify and I can't use Spotify because I am abroad, plea...

  • Casual Listener
  • Hi!   i didnt use Spotify since July. Then I saw on my paypal account that Spotify debit since September '15 9,99, but why? I  canceld my account in July?! I don't want to pay when I am n...
  • driveflanger
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
  • 320 Views
  • 1 replies
  • 0 likes

Can't change payment info

I recently changed my credit card number and I have been trying to change my payment info for Spotify. When they redirect me to the "Payment change" form there's only a blank page. I received a msg claiming my payment couldn't be made, obviously, wit...

  • Newbie
  • I recently changed my credit card number and I have been trying to change my payment info for Spotify. When they redirect me to the "Payment change" form there's only a blank page. I received a msg c...
  • driveflanger
  • Community Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 337 Views
  • 1 replies
  • 0 likes

Solved!! Paypal

There was not enough money on my Paypal account to pay for the monthly subscription. I got a message from Spotify that they were declined payment from Paypal so my monthly subscription could not be renewed. There is enough money now, how can I let Sp...

  • Casual Listener
  • There was not enough money on my Paypal account to pay for the monthly subscription. I got a message from Spotify that they were declined payment from Paypal so my monthly subscription could not be r...
  • rita091
  • Casual Listener
  • 1533 Views
  • 7 replies
  • 0 likes
  • 1533 Views
  • 7 replies
  • 0 likes

Charged for premium, but still free

Hi, So I recently tried to subscribe to premium using the student discount. I put in all of my Visa card information, but Spotify didn't recognize the college I go to, and the payment form was never completed. I looked at my card activities and I was...

  • Newbie
  • Hi,   So I recently tried to subscribe to premium using the student discount. I put in all of my Visa card information, but Spotify didn't recognize the college I go to, and the payment form w...
  • 415 Views
  • 0 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 415 Views
  • 0 replies
  • 0 likes

I can not login

I've been on spotify for a few months now however today It logged me off and I can't login anymore which is strange because I can login JUST fine in this site but not on the app? Can anyone help me this is really frustrating.

  • Visitor
  • I've been on spotify for a few months now however today It logged me off and I can't login anymore which is strange because I can login JUST fine in this site but not on the app? Can anyone help me t...
  • Myrilaura
  • Newbie
  • 499 Views
  • 3 replies
  • 0 likes
  • Account
  • 499 Views
  • 3 replies
  • 0 likes

Accidentally signed up with wrong subscription

I was trying to sign up as a sudent for the discount and I wasnt paying attention to the page. So I got signed up for the $9.99 instead of the $4.99.... is there anyway i can fix this?????!!!

  • Newbie
  • I was trying to sign up as a sudent for the discount and I wasnt paying attention to the page. So I got signed up for the $9.99 instead of the $4.99.... is there anyway i can fix this?????!!!
  • 308 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 308 Views
  • 0 replies
  • 0 likes

Student discount

I have a premium account but I just now started school, how do I swift over to the school discount?

  • Newbie
  • I have a premium account but I just now started school, how do I swift over to the school discount?
  • Nico
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 408 Views
  • 1 replies
  • 0 likes

login

Just the other day I was using my Spotify just fine and the next day I can't login it keeps saying wrong password or username and it's right everything I use my Facebook and also tried my email address

  • Newbie
  • Just the other day I was using my Spotify just fine and the next day I can't login it keeps saying wrong password or username and it's right everything I use my Facebook and also tried my email addre...
  • user-removed
  • Not applicable
  • 597 Views
  • 1 replies
  • 0 likes
  • Login
  • 597 Views
  • 1 replies
  • 0 likes

Account got suspended for unauthorized gift card

So I was unable to login in spotify and the customer service told me that the reason is that I used an unauthorized Gift Card. They didn't answer me what I should do now - they just said that they were unable to give my account back. Is that for real...

  • Casual Listener
  • So I was unable to login in spotify and the customer service told me that the reason is that I used an unauthorized Gift Card. They didn't answer me what I should do now - they just said that they we...
  • user-removed
  • Not applicable
  • 538 Views
  • 2 replies
  • 0 likes
  • 538 Views
  • 2 replies
  • 0 likes

Accidentally pushed the available offline button

Today by mistake i pushed the available button which is at the top of all my songs on a premium account. Now all my songs are there but i have to redownlaod them all which will use alot of internet which im not happy with. Is there any way around thi...

  • Casual Listener
  • Today by mistake i pushed the available button which is at the top of all my songs on a premium account. Now all my songs are there but i have to redownlaod them all which will use alot of internet w...
  • Adam_B
  • Spotify
  • 1109 Views
  • 1 replies
  • 2 likes
  • Login
    Premium
  • 1109 Views
  • 1 replies
  • 2 likes

Log in problem

Hi, I cannot login anymore, and I can't recover my password because I don't receive the email to recover passoword.I first create my account using facebook and a few days ago i create a password for it, and since yesterday, I can't login anymore.Anyo...

  • Casual Listener
  • Hi,   I cannot login anymore, and I can't recover my password because I don't receive the email to recover passoword. I first create my account using facebook and a few days ago i create a pa...
  • user-removed
  • Not applicable
  • 633 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 633 Views
  • 3 replies
  • 0 likes

student account

I am a student using my student email and I am being charged full price still. Can someone help me with this?

  • Newbie
  • I am a student using my student email and I am being charged full price still. Can someone help me with this?
  • Nico
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 418 Views
  • 1 replies
  • 0 likes

My account has been compromised

My account has been compromised within the last 48 hours. It looks like the email address has been changed on the account. I am currently still signed in because I have a session open with my username via Facebook. I believe this has also been remove...

  • Music Fan
  • My account has been compromised within the last 48 hours.   It looks like the email address has been changed on the account. I am currently still signed in because I have a session open with m...
  • kbrooksc
  • Community Legend
  • 671 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 671 Views
  • 3 replies
  • 0 likes