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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406656 Views
  • 959 replies
  • 107 likes
  • Account
  • 406656 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176319 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176319 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100064 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100064 Views
  • 68 replies
  • 10 likes

Charges for Premium Account I don't have or want

I see charges on my credit card for a premium service I never signed up for and do not have. How can I get a refund? Thanks

  • Casual Listener
  • I see charges on my credit card for a premium service I never signed up for and do not have. How can I get a refund? Thanks
  • JoeThomas
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 201 Views
  • 1 replies
  • 0 likes

change country selected under profile settings

I have moved from the US to the UK but spotify won't let me change my country from the US- the field is "gray" and can't be selected to scroll to another country option. Any ideas?

  • Newbie
  • I have moved from the US to the UK but spotify won't let me change my country from the US- the field is "gray" and can't be selected to scroll to another country option. Any ideas?
  • 140 Views
  • 0 replies
  • 0 likes
  • Account
  • 140 Views
  • 0 replies
  • 0 likes

Not Premium but paying for it every month

Help! I am under "free" on my Spotify but the last few months I have been charged the 12.99 plus tax or whatever to my card through itunes for Spotify. Why? and why can't I find a number to call anyone about this??? I dont want to have to cancel my c...

  • Newbie
  • Help! I am under "free" on my Spotify but the last few months I have been charged the 12.99 plus tax or whatever to my card through itunes for Spotify. Why? and why can't I find a number to call anyo...
  • JoeThomas
  • Community Legend
  • 238 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Premium
    Security
    Subscription
  • 238 Views
  • 1 replies
  • 1 likes

Can't loggin at all

I don't know what's happening but this is making me really pissed off. A couple days ago my spotify client unlogged for some reason, and now every time I log-in with my facebook account, it says the login/password is wrong. I can log-in in facebook w...

  • Casual Listener
  • I don't know what's happening but this is making me really pissed off. A couple days ago my spotify client unlogged for some reason, and now every time I log-in with my facebook account, it says the ...
  • 231 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 231 Views
  • 0 replies
  • 0 likes

Default playlist

So yesterday I deleted all my songs thinking I was clearing the play queue. Stupid me. Spotify offers the option (very nice) to restore deleted playlist but can not restore these deleted songs. Clicking the "+" for a song will save this under songs a...

  • Gig Goer
  • So yesterday I deleted all my songs thinking I was clearing the play queue. Stupid me.   Spotify offers the option (very nice) to restore deleted playlist but can not restore these deleted son...
  • edweerdt
  • Gig Goer
  • 1070 Views
  • 1 replies
  • 0 likes
  • Account
  • 1070 Views
  • 1 replies
  • 0 likes

Can't pay with Paypal

Hello,I recently tried to pay for the premium subscription with Paypal, but it kept telling me that the transition could not take place. My dad was doing it for me so his Paypal account was being used, therefore the email, name, age and different inf...

  • Newbie
  • Hello, I recently tried to pay for the premium subscription with Paypal, but it kept telling me that the transition could not take place. My dad was doing it for me so his Paypal account was being u...
  • 276 Views
  • 0 replies
  • 0 likes
  • Premium
  • 276 Views
  • 0 replies
  • 0 likes

Solved!! Delete account

Please delete this account! Thanks

  • Casual Listener
  • Please delete this account! Thanks
  • b4sti
  • Casual Listener
  • 570 Views
  • 4 replies
  • 0 likes
  • Account
  • 570 Views
  • 4 replies
  • 0 likes

Paying for Spotify premium but relaized there's a student discount I can get!

I see Spotify offers a student discount.....how do I get in on that? I'm a current student and already pay for premium! If I understand the website faq's they say to unsubscribe and subscribe all over WITH the discount?!? is there an easier way? I do...

  • Regular
  • I see Spotify offers a student discount.....how do I get in on that? I'm a current student and already pay for premium! If I understand the website faq's they say to unsubscribe and subscribe all ove...
  • Ox1
  • Roadie
  • 231 Views
  • 2 replies
  • 0 likes
  • 231 Views
  • 2 replies
  • 0 likes

Någon har bytt mitt lösenord

Hejsan!Jag får ingen hjälp någonstans!? Någon har hackat mitt konto och bytt mitt lösenord. Jag vill ha tillbaka mitt konto som jag betalar för. Jag kommer in via min Facebook men kan inte ändra lösenord eftersom personen som hackat min Spotify har d...

  • Newbie
  • Hejsan! Jag får ingen hjälp någonstans!? Någon har hackat mitt konto och bytt mitt lösenord. Jag vill ha tillbaka mitt konto som jag betalar för. Jag kommer in via min Facebook men kan inte ändra lö...
  • 297 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 297 Views
  • 0 replies
  • 0 likes

Spotify thinks I'm abroad!

Hi, My spotify worked fine for the last month but then when I re-opened it I think, a few weeks ago, it required me to log in again. BTW I logged in using my facebook account. Then after I logged it, a message appeared saying I can only use spotify a...

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  • Regular
  •   Hi,   My spotify worked fine for the last month but then when I re-opened it I think, a few weeks ago, it required me to log in again. BTW I logged in using my facebook account. Then a...
  • PeterJNB15
  • Regular
  • 478 Views
  • 4 replies
  • 0 likes
  • Free
  • 478 Views
  • 4 replies
  • 0 likes

Can't access my premium account

I have purchased premium on my ps4 but I can't access it on my phone.

  • Casual Listener
  • I have purchased premium on my ps4 but I can't access it on my phone.
  • OviiiOne
  • Community Legend
  • 303 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 303 Views
  • 4 replies
  • 0 likes

Monthly billing

My tech tried to set up my business to play music through spotify in my store, it would not however accept my details and has subsequently deleted me from being able to access spotify at all. I am paying monthly premium fees and need this subscriptio...

  • Newbie
  • My tech tried to set up my business to play music through spotify in my store, it would not however accept my details and has subsequently deleted me from being able to access spotify at all. I am pa...
  • MattSuda
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 231 Views
  • 1 replies
  • 0 likes

I STILL WANT TO DELETE MY ACCOUNT

i WILL DO THIS UNTIL SOMEONE TELLS ME HOW TO DELETE MY ACCOUNT.SO THIS IS NOT AN OFFICIAL SUPPORT? BUT AN OFFICIAL SUPPORT DOESN'T EXIST? REALLY A RELIABLE COMPANY.

  • Casual Listener
  • i WILL DO THIS UNTIL SOMEONE TELLS ME HOW TO DELETE MY ACCOUNT. SO THIS IS NOT AN OFFICIAL SUPPORT? BUT AN OFFICIAL SUPPORT DOESN'T EXIST? REALLY A RELIABLE COMPANY.
  • user-removed
  • Not applicable
  • 232 Views
  • 2 replies
  • 0 likes
  • Account
  • 232 Views
  • 2 replies
  • 0 likes

Cancelled Subscription, I want a REFUND. Tweeted at @Spotify,@SpotifyCares, & @SpotifyUSA

Yea, I'm getting pretty frustrated right now with the level of customer service I'm receiving............. I tried filling out a "Contact Form" to get help with my issue and the hyperlink just reverts me back to the Support page. I've tweeted at @Spo...

  • Newbie
  • Yea,   I'm getting pretty frustrated right now with the level of customer service I'm receiving.............   I tried filling out a "Contact Form" to get help with my issue and the hyp...
  • alban13
  • Casual Listener
  • 264 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 264 Views
  • 1 replies
  • 1 likes

Charged for trial

I signed up for a 60 day free trial and was charged anyway. Please refund my credit card.

  • Visitor
  • I signed up for a 60 day free trial and was charged anyway.  Please refund my credit card.  
  • 122 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 122 Views
  • 0 replies
  • 0 likes

payment added to phone bill

I would like to stop having my payment added to my phone Bill and come straight off my bank as it adds vat to it how do I do this?

  • Newbie
  • I would like to stop having my payment added to my phone Bill and come straight off my bank as it adds vat to it how do I do this?
  • KatesHere
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 397 Views
  • 1 replies
  • 0 likes

country change and premium account

hello i am from canada and i have premium account from tommorow for 3 months i go to greece and i want to change the country to greece , i have subscription premium for 2 months more if i change country i lose this premium account?

  • Newbie
  • hello   i am from canada and i have premium account  from tommorow  for 3 months i go to greece and i want to change the country to greece , i have  subscription ...
  • KatesHere
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Premium
  • 225 Views
  • 1 replies
  • 0 likes

I have to cancel premium but forgot e-mail and password

On my old account I had test premium but now I don't want it anymore and I forgot my email an password I used but spotify carges me 9.99 every month what can I do to cancel it without knowing eemail and password?

  • Casual Listener
  • On my old account I had test premium but now I don't want it anymore and I forgot my email an password I used but spotify carges me 9.99 every month what can I do to cancel it without knowing eemail ...
  • arminia12345
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes