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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553888 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131196 Views
74 replies
12 likes
Hi there, @SpotifyCare doesn't seems to answer any of my private message so I post here. I recently relocated from Europe to USA. I managed successfully to get my profile update to USA (and lost few songs not available here). My payment is now attach...
Hi there, @SpotifyCare doesn't seems to answer any of my private message so I post here. I recently relocated from Europe to USA. I managed successfully to get my profile update to USA (and los...
Casual Listener
609 Views
3 replies
1 likes
I want to renew my subscription and use a different paypal account. It says that I need to change my country to spain (which is what i want) and they give me a option but nothing happens.. Could somebody please help me?
I want to renew my subscription and use a different paypal account. It says that I need to change my country to spain (which is what i want) and they give me a option but nothing happens.....
156 Views
0 replies
0 likes
i have a premium spotify account and i just got a mobile phone package with rogers that includes spotify, but i cant seem to be able to link to my existing account. The rogers set up process foced me to cancel my premium account and there is no indic...
i have a premium spotify account and i just got a mobile phone package with rogers that includes spotify, but i cant seem to be able to link to my existing account. The rogers set up process foced me...
539 Views
0 replies
0 likes
This is my second attempt to make a successful communication with the subscription management team I have an issue with an old account that I have on auto pay with my bank account that I no longer have access to that is still continuing to make withd...
This is my second attempt to make a successful communication with the subscription management team I have an issue with an old account that I have on auto pay with my bank account that I no longer ha...
207 Views
0 replies
0 likes
I signed up for the student discount put my information in (note they took the money out as soon as I hit enter). Proceeded in putting my school in and it wouldn't accept my school! And it wouldn't let me use the premium features! Beyond upset. Can s...
I signed up for the student discount put my information in (note they took the money out as soon as I hit enter). Proceeded in putting my school in and it wouldn't accept my school! And it wouldn't l...
Roadie
197 Views
1 replies
1 likes
Will I be charged after the 7 days is up?I know you have to have a payment method in order to be charged, and that I didn't enter payment info yet on there, but I did create my Spotify account through my PS4, and I assume I have payment info linked t...
Will I be charged after the 7 days is up? I know you have to have a payment method in order to be charged, and that I didn't enter payment info yet on there, but I did create my Spotify account thro...
Roadie
225 Views
1 replies
0 likes
hey i closed my account at april. Now i found that money for subsrciptions is still taking from my acount! cancel my sobscription and give my my money back!
hey i closed my account at april. Now i found that money for subsrciptions is still taking from my acount! cancel my sobscription and give my my money back!
Newbie
428 Views
2 replies
0 likes
Hello, I have a problem according changing country in account options. I use spotify in work and they are using providers from different country (Sweden) so my ip looks like from Sweden, but I am located in Lithuania. When I try to change country in ...
Hello, I have a problem according changing country in account options. I use spotify in work and they are using providers from different country (Sweden) so my ip looks like from Sweden, but...
Roadie
189 Views
1 replies
0 likes
I can not locate my playlist but there has been deleted, still exists and your link is this: https://open.spotify.com/user/musicmusica15/playlist/2ZfEKO2l8v8rM5NPlhVjDySomebody help me, that I can do?
I can not locate my playlist but there has been deleted, still exists and your link is this: https://open.spotify.com/user/musicmusica15/playlist/2ZfEKO2l8v8rM5NPlhVjDy Somebody help me, that I can ...
Regular
174 Views
1 replies
0 likes
Moin Leute warum kann ich mir kein Spotify Premium mit einer Paysafecard holen vor 3 Monaten ging das noch Hey is the Paysafecard payment disable at the moment?
Moin Leute warum kann ich mir kein Spotify Premium mit einer Paysafecard holen vor 3 Monaten ging das noch Hey is the Paysafecard payment disable at...
Casual Listener
861 Views
2 replies
5 likes
Hi, (I don't speak good english)I want to buy spotify Premium over paysafecard Czech Republic, but Adyen shows this error.Thank you in advance for your help. Vojta Prouza
Hi, (I don't speak good english) I want to buy spotify Premium over paysafecard Czech Republic, but Adyen shows this error. Thank you in advance for your help. Vojta Prouza
Casual Listener
649 Views
2 replies
3 likes
i am a student and i want to switch to the 4,99/month deal . i already have an account paying 9,99/month right now. how do i switch keeping my account?
i am a student and i want to switch to the 4,99/month deal . i already have an account paying 9,99/month right now. how do i switch keeping my account?
Casual Listener
188 Views
2 replies
0 likes
My credit card expired and i need to log into my subscribing account to update the information but it is no longer active. I had to create this account for support. I cannot log into that account to update the info. I cannot reset the password. I can...
My credit card expired and i need to log into my subscribing account to update the information but it is no longer active. I had to create this account for support. I cannot log int...
Casual Listener
251 Views
2 replies
0 likes
Are these the correct steps when I want to upgrade from Premium tot Family? Cancel current Premium subscriptionStart new Family subscriptionAdd own account to Family subscriptionAdd additional accounts Or does my Premium subscription automatically en...
Are these the correct steps when I want to upgrade from Premium tot Family? Cancel current Premium subscription Start new Family subscription Add own account to Family subscription Add a...
Spotify Star
229 Views
1 replies
0 likes
I don't know how to delete my premium account, website isn't helpful at all!
I don't know how to delete my premium account, website isn't helpful at all!
Spotify Star
215 Views
2 replies
0 likes
Why in the world do you guys still have 1 button click erase. Im building my music collection, loving it, listening to a ton of commercials but dealing with it. But i make 1 tiny mis click and there goes a song that I added, and I have no idea what I...
Why in the world do you guys still have 1 button click erase. Im building my music collection, loving it, listening to a ton of commercials but dealing with it. But i make 1 tiny mis click and there ...
168 Views
0 replies
0 likes
Every single darn month. The payment details are exactly the same as the previous month but I have to keep entering it every darn month because you claim you can't process payment. Fix this or I'm switching off spotify.
Every single darn month. The payment details are exactly the same as the previous month but I have to keep entering it every darn month because you claim you can't process payment. Fix this ...
180 Views
0 replies
0 likes
I want to have Spotify Premium but when I put in my credit card information it says I am from a non Spotify country. I have lived in the United States my whole life, I have never traveled out of the country while using Spotify, and my country says US...
I want to have Spotify Premium but when I put in my credit card information it says I am from a non Spotify country. I have lived in the United States my whole life, I have never traveled out of the ...
167 Views
0 replies
0 likes
I have been charged on my credit card for $11.99 but I checked my account and it says I am not subscribed. I would like to be refunded please. Who can I contact about a refund?
I have been charged on my credit card for $11.99 but I checked my account and it says I am not subscribed. I would like to be refunded please. Who can I contact about a refund?
Community Legend
347 Views
1 replies
0 likes
Hello, i've got a problem. I live in Czech Republik and i go to school to Austria, i live about 10 mins from Austria, and i've bought a card for 10 euros when i was going home, but still in Austria, and now i can't use the card in Czech Republik, and...
Hello, i've got a problem. I live in Czech Republik and i go to school to Austria, i live about 10 mins from Austria, and i've bought a card for 10 euros when i was going home, but still in ...
Community Legend
196 Views
1 replies
0 likes
