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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88145 Views

9 replies

2 likes

Account
Login
  • 88145 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

735512 Views

13 replies

4 likes

Account
  • 735512 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

755365 Views

18 replies

29 likes

  • 755365 Views
  • 18 replies
  • 29 likes

Problem to access my account. password no longer recognised and email neither !

Seems to me a strange situation. My free period was over and I started the premium service last August. Since then, I have lost the connection to my account. My user id has no longer the same password. The problem is that when I try to recover by usi...

Newbie

  Seems to me a strange situation. My free period was over and I started the premium service last August.   Since then, I have lost the connection to my account. My user id has no longer...

jean3601

Community Legend

262 Views

1 replies

0 likes

Account
  • 262 Views
  • 1 replies
  • 0 likes

Unauthorized or unknown device is using my account

Hello, Just today I noticed that an unknown device is using my Spotify account. I'm using Spotify for OSX version 1.0.12.161. To troubleshoot, I've already clicked "Sign Out Everyone" from My Account and changed my Facebook password yet the issue sti...

Casual Listener

Hello,   Just today I noticed that an unknown device is using my Spotify account.    I'm using Spotify for OSX version 1.0.12.161.   To troubleshoot, I've already clicked "S...

ArildR

Roadie

408 Views

1 replies

0 likes

Account
Security
  • 408 Views
  • 1 replies
  • 0 likes

Cancel subscription

I paid .99 for the 3 month trial and never got the abilities it stated to play any song, anytime or any of those features!! I've sent multiple emails and have gotten no replies!! Now I have been charged $9.99 even though I sent the email before the t...

Visitor

I paid .99 for the 3 month trial and never got the abilities it stated to play any song, anytime or any of those features!! I've sent multiple emails and have gotten no replies!! Now I have been char...

Algee

Roadie

912 Views

7 replies

1 likes

  • 912 Views
  • 7 replies
  • 1 likes

cancel my subscription

I got the spodify for 3 months for .99$ and I tried to cancel so I wasn't charged 10$ and it said I didn't even get the subscription so i can't cancel it, but I have all the subscription things still. I need to cancel my subscription

Casual Listener

I got the spodify for 3 months for .99$ and I tried to cancel so I wasn't charged 10$ and it said I didn't even get the subscription so i can't cancel it, but I have all the subscription things still...

jean3601

Community Legend

626 Views

4 replies

0 likes

Subscription
  • 626 Views
  • 4 replies
  • 0 likes

What if I change my mobile number

My old number linked on my Facebook (which is register on spotify)..now I'm using my new number and I can't go premium on Facebook because my old password is the one registered on spotify which is linked to my fb aact.....pls help..thanks

Newbie

My old number linked on my Facebook (which is register on spotify)..now I'm using my new number and I can't go premium on Facebook because my old password is the one registered on spotify which is li...

860 Views

0 replies

0 likes

  • 860 Views
  • 0 replies
  • 0 likes

How to remove all facebook music data that is shared automatically by Spotify

Hi, I have been listening to a lot of music and since the toggle for "Share my activity on Facebook" has been toggled the "Music" section in my Facebook profile is full of all kinds of music data (Recent Top Music, Radio Stations and Playlists). Is t...

Roadie

Hi,   I have been listening to a lot of music and since the toggle for "Share my activity on Facebook" has been toggled the "Music" section in my Facebook profile is full of all kind...

SubzeroSC

Roadie

9014 Views

4 replies

0 likes

Account
Other
Security
  • 9014 Views
  • 4 replies
  • 0 likes

email locked from Facebook connect

Hi, I created an account for my mother with her username and her email. I was using it as well so I connected my facebook to this account. Now I'm trying to create my own account but spotify tells me that the email has already been used (the same I u...

Newbie

Hi,   I created an account for my mother with her username and her email. I was using it as well so I connected my facebook to this account. Now I'm trying to create my own account but sp...

Ox1

Roadie

270 Views

1 replies

1 likes

Account
  • 270 Views
  • 1 replies
  • 1 likes

Charged Twice!

Spotify charged my card twice and i dont even have spotify premium how the hell do I get my money back!?????

Newbie

Spotify charged my card twice and i dont even have spotify premium how the hell do I get my money back!?????

M0HX

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Solved!! delete credit card info

I am trying to find out how to do it, but i don´t. greetings

Casual Listener

I am trying to find out how to do it, but i don´t.   greetings

castellotix

Casual Listener

1514 Views

4 replies

0 likes

Account
Security
  • 1514 Views
  • 4 replies
  • 0 likes

Change Premium payment details but keep existing Spotify profile?

I had Spotify Premium, associated with my mobile number and paid through my mobile provider. I now have a mobile data plan that offers 'free' Spotify Premium. I would like to disconnect my Premium subscription from my mobile number and associate it w...

Newbie

I had Spotify Premium, associated with my mobile number and paid through my mobile provider. I now have a mobile data plan that offers 'free' Spotify Premium. I would like to disc...

187 Views

0 replies

0 likes

Subscription
  • 187 Views
  • 0 replies
  • 0 likes

I pay more than 9.99

Hi, Every month I pay more than 9.99 to spotify. The amount varies. For exapmle I paid 10.19 last month. Why? When I look at the receipts from my account on spoify, it is 9.99 as it should be. So who is taking this amount? I don't care about 0,2 lira...

Visitor

Hi,   Every month I pay more than 9.99 to spotify. The amount varies. For exapmle I paid 10.19 last month. Why? When I look at the receipts from my account on spoify, it is 9.99 as it should b...

user-removed

Not applicable

272 Views

2 replies

1 likes

Account
Other
Premium
Subscription
  • 272 Views
  • 2 replies
  • 1 likes

Account Hacked?

About three days ago I have noticed that I was logged out of my spotify account on my phone. When I attempted to log back on I was informed that my password was incorrect so I tried to change It. However when I attempted to change It via email a mess...

Newbie

About three days ago I have noticed that I was logged out of my spotify account on my phone. When I attempted to log back on I was informed that my password was incorrect so I tried to change It. How...

matteo_k

Music Fan

242 Views

1 replies

0 likes

Account
Login
Security
  • 242 Views
  • 1 replies
  • 0 likes

Accidentaly unlinked accounts.

Hi, I accidentaly unlinked my facebook account to spotify and when linked again a large portion of my old playlists were gone. I suspect that I had two accounts though one old one and a new facebook one that got created when I went on spotify with my...

Casual Listener

Hi, I accidentaly unlinked my facebook account to spotify and when linked again a large portion of my old playlists were gone. I suspect that I had two accounts though one old one and a new facebook ...

Ceriksson

Casual Listener

287 Views

2 replies

0 likes

Account
  • 287 Views
  • 2 replies
  • 0 likes

Recovering large amount of playlists

Sooo, my account has been hacked. Fortunately I have regained the control thanks to customer support but there is one more thing.The person that took over my account has deleted all of my playlists. Every one of them. And it was really large number o...

Music Fan

Sooo, my account has been hacked. Fortunately I have regained the control thanks to customer support but there is one more thing. The person that took over my account has deleted all of my playlists...

matteo_k

Music Fan

283 Views

2 replies

0 likes

Account
Other
  • 283 Views
  • 2 replies
  • 0 likes

Charged two times for one account

Hi,I saw on my bank account a few days ago that I was charged 2 times for my single account. (25.08.2015 and 26.08.2015) I sent an email 2 days ago, still no answer. I'm waiting for it to be fixed! Immediately...

Regular

Hi, I saw on my bank account a few days ago that I was charged 2 times for my single account. (25.08.2015 and 26.08.2015) I sent an email 2 days ago, still no answer. I'm waiting for it to be fixe...

Roselunatic

Regular

580 Views

7 replies

0 likes

Account
Premium
Subscription
  • 580 Views
  • 7 replies
  • 0 likes

Error while buying an e-card

Hey guys, I am trying to buy an e-card for my sister. As soon as I hit continue on the first page, where I get to choose the amount and enter my details such as name and email address, I get the following error message:Oops! Something went wrong, ple...

Regular

Hey guys,   I am trying to buy an e-card for my sister. As soon as I hit continue on the first page, where I  get to choose the amount and enter my details such as name and email address,...

yeeling82

Newbie

809 Views

12 replies

0 likes

Account
Other
Premium
Subscription
  • 809 Views
  • 12 replies
  • 0 likes

Taking control of my artist page please help.

I have recently had my debut single become available on spotify. A Music Distributor added it to Spotify on my behalf. I do not have access to my artist page in the form of a username and password but would like to in order to put up a profile pictur...

Newbie

I have recently had my debut single become available on spotify.    A Music Distributor added it to Spotify on my behalf.  I do not have access to my artist page in the form of a us...

JimmyDevlin

Newbie

552 Views

1 replies

2 likes

Account
Free
Subscription
  • 552 Views
  • 1 replies
  • 2 likes

GLOBE GCASH PAYMENT

Hi, I subscribed to Spotify premium using Gcash but as of now my subscription is not activated.Please help me

Newbie

Hi,    I subscribed to Spotify premium using Gcash but as of now my subscription is not activated. Please help me

Skpm

Newbie

21358 Views

4 replies

0 likes

Premium
Subscription
  • 21358 Views
  • 4 replies
  • 0 likes

Paid for premium, I'm still on free.

So yesterday I did he whole process for paying for premium via either a 7 eleven or Oxxo. I paid via Oxxo after printing out the receipt. I paid for one month but up until now I'm still on free. I emailed support but they didn't really help me. I tri...

Newbie

So yesterday I did he whole process for paying for premium via either a 7 eleven or Oxxo. I paid via Oxxo after printing out the receipt. I paid for one month but up until now I'm still on free. I em...

M0HX

Community Legend

205 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Wanting to change subscription

I have had my subscription all summer when they had the 3 months for $1 a month discount. Now that it is finished, i want to switch to the student plan. How do i switch from the normal plan of $9.99 a month to the student plan of $4.99 a month?

Newbie

I have had my subscription all summer when they had the 3 months for $1 a month discount. Now that it is finished, i want to switch to the student plan. How do i switch from the normal plan of $9.99 ...

231 Views

0 replies

0 likes

Account
  • 231 Views
  • 0 replies
  • 0 likes