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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554770 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131270 Views
74 replies
12 likes
Can someone explain how I have cancelled my subscription and in still getting charged for it. I haven't been getting charged for it for about three months now but all of a sudden they start pulling from my account again. I want my money back because ...
Can someone explain how I have cancelled my subscription and in still getting charged for it. I haven't been getting charged for it for about three months now but all of a sudden they start pulling f...
Community Legend
233 Views
1 replies
0 likes
Im having Problems to change my password, every time i press the link Spotify sends me to change the password i open the page and i put the new password i want and it says "We are sorry, this format has expired, please try again later" and i honestly...
Im having Problems to change my password, every time i press the link Spotify sends me to change the password i open the page and i put the new password i want and it says "We are sorry, this format ...
Casual Listener
372 Views
2 replies
0 likes
Hi, I recently downloaded spotify because my sister recommended it , and I love it so i decided to subscribe because it said I could have my first subscription for 0.99 dollars for 3 months or something like that so I click on that and I linked my ca...
Hi, I recently downloaded spotify because my sister recommended it , and I love it so i decided to subscribe because it said I could have my first subscription for 0.99 dollars for 3 months or someth...
Casual Listener
308 Views
3 replies
0 likes
Yesterday i opened spotify in my phone, like every day, to find out that my premium has disabled magically, and the credit card data has been deleted from my account. When i tried to re-enter the information into my account i got this error "Oops, it...
Yesterday i opened spotify in my phone, like every day, to find out that my premium has disabled magically, and the credit card data has been deleted from my account. When i tried to re-enter the inf...
Roadie
277 Views
3 replies
0 likes
My membership is going to run out in 5 days so i want to cancel it before i get charged for the next month as i wont be able to use it, however i cant cancel it as changes are being made to the website. Is there any way to get around this?
My membership is going to run out in 5 days so i want to cancel it before i get charged for the next month as i wont be able to use it, however i cant cancel it as changes are being made to the websi...
Community Legend
1564 Views
18 replies
2 likes
Hey ! i cant log in because i have lost my password. And my email doesnt work. But i still got that credit card and it automatically pays premium every month... Cant even stop it without logging in. So, what can i do?
Hey ! i cant log in because i have lost my password. And my email doesnt work. But i still got that credit card and it automatically pays premium every month... Cant even stop it without logging in. ...
Newbie
286 Views
1 replies
0 likes
I did not pay my daughters account in time after have gotten a new Master Card. Account is gone. Can we restore it and find back to her old playlist someone ?
I did not pay my daughters account in time after have gotten a new Master Card. Account is gone. Can we restore it and find back to her old playlist someone ?
Casual Listener
2574 Views
2 replies
1 likes
Spotify keeps charging 10 euro per month even though I have a free subscription, and I cannot cancel it cause in my account details it says that I have Spotify Free subscription... How can I stop it?
Spotify keeps charging 10 euro per month even though I have a free subscription, and I cannot cancel it cause in my account details it says that I have Spotify Free subscription... How can I stop it?
Newbie
532 Views
2 replies
0 likes
I saw on my bank account the recent spotify charge and it was listed as being £4. Is there a reason for this?
I saw on my bank account the recent spotify charge and it was listed as being £4. Is there a reason for this?
Community Legend
576 Views
8 replies
0 likes
When i try log in on my new phone it says i have already created an account with that email...yes that is why im trying to get onto it?
When i try log in on my new phone it says i have already created an account with that email...yes that is why im trying to get onto it?
Community Legend
151 Views
1 replies
0 likes
How can i get help from customer support about my account,want to change my payment method but it's showing the wrong subscription typecheers
How can i get help from customer support about my account, want to change my payment method but it's showing the wrong subscription type cheers
Community Legend
256 Views
3 replies
0 likes
Hi, I just got Spotify premium but I can't access the offline conexion or high quality listening or anything else. It appears when I go to "my account" that i'm premium but not on my computer or cellphone. Do I have to wait some time?What can I do? T...
Hi, I just got Spotify premium but I can't access the offline conexion or high quality listening or anything else. It appears when I go to "my account" that i'm premium but not o...
Community Legend
427 Views
1 replies
0 likes
I made my self an old account when I was younger and I want only one account so how do I delete my old one?
I made my self an old account when I was younger and I want only one account so how do I delete my old one?
Community Legend
204 Views
1 replies
0 likes
Hello,I created my Spotify account a very long time ago (I honestly do not remember when) in the USA, but I am currently in South Africa until March 2016. Spotify will all of a sudden not let me log in because my country does not match the country li...
Hello, I created my Spotify account a very long time ago (I honestly do not remember when) in the USA, but I am currently in South Africa until March 2016. Spotify will all of a sudden not let me ...
197 Views
0 replies
0 likes
I paid for my subscription and was charged and it said they could not verify my student status. So why was I still charged but I have no access to spotify?
I paid for my subscription and was charged and it said they could not verify my student status. So why was I still charged but I have no access to spotify?
Roadie
204 Views
1 replies
0 likes
What is going on? I redeemed a one year prepaid gift card on my account (not this one. I had to make this account to post on the forums) and 4 days later, out of the blue, I can't log in. My password doesn't work and when I try to reset my password, ...
What is going on? I redeemed a one year prepaid gift card on my account (not this one. I had to make this account to post on the forums) and 4 days later, out of the blue, I can't log in. My password...
Casual Listener
595 Views
1 replies
1 likes
I share a family account with my brother but now I have a spotify voucher for my birthday (and so does he), we can't use them while we have a family account!!?? (stupid idea).So now I have to change my subscription so I can actually use my birthday p...
I share a family account with my brother but now I have a spotify voucher for my birthday (and so does he), we can't use them while we have a family account!!?? (stupid idea). So now I have to...
Roadie
208 Views
1 replies
0 likes
How can i change from premium to spotify student? do i have to cancel my subscription and start it all over or can i do it directly somehow?
How can i change from premium to spotify student? do i have to cancel my subscription and start it all over or can i do it directly somehow?
Roadie
205 Views
1 replies
0 likes
I have a Spotify Family Account £14.99 per month with just myself and one member on it.I would like to add another member of my family I cannot see an 'INVITE" button on my account only view is myself as administrator and option to remove my one curr...
I have a Spotify Family Account £14.99 per month with just myself and one member on it. I would like to add another member of my family I cannot see an 'INVITE" button on my account only vi...
209 Views
0 replies
1 likes
Got Spotify premium right away in August. About 2 weeks ago I noticed I couldn't pick songs and it says I'm under free. I tried upgrading again with the same payment didn't work. Tried reinstalling didn't work. Sent an email didn't get a response. Yo...
Got Spotify premium right away in August. About 2 weeks ago I noticed I couldn't pick songs and it says I'm under free. I tried upgrading again with the same payment didn't work. Tried reinstalling d...
161 Views
0 replies
0 likes
