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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554186 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131216 Views
74 replies
12 likes
Hi, I've had recurring payments set up with my credit card for over a year. Yesterday, I received an email saying my premium account had been paused because my payment didn't go through. I've contacted my credit card company and they report no issues...
Hi, I've had recurring payments set up with my credit card for over a year. Yesterday, I received an email saying my premium account had been paused because my payment didn't go through. I've contact...
Casual Listener
215 Views
1 replies
0 likes
I just signed up for a Rogers account and now I get spotify for free, so how do I transfer my current trial account under my rogers one?
I just signed up for a Rogers account and now I get spotify for free, so how do I transfer my current trial account under my rogers one?
230 Views
0 replies
0 likes
Hi, I had a Spotify account that I had created a long time ago through Facebook, but I recently decided I no longer liked the username. I discovered by reading the community support pages that the only way I could change my username was to create a t...
Hi, I had a Spotify account that I had created a long time ago through Facebook, but I recently decided I no longer liked the username. I discovered by reading the community support pages that the on...
224 Views
0 replies
0 likes
All of the songs in my starred playlist are gone since the only one there is a track I liked yesterday even though all tracks on my other playlist still exist. I'm using the online play.spotify, have always logged in through Facebook, and never delet...
All of the songs in my starred playlist are gone since the only one there is a track I liked yesterday even though all tracks on my other playlist still exist. I'm using the online play.spotify, have...
Roadie
202 Views
1 replies
0 likes
I have 3 stereo systems that are spotify capable, but it seems I can only stream to one at a time. (iTunes allows me to stream to multiple) how do I do this on the spotify app?
I have 3 stereo systems that are spotify capable, but it seems I can only stream to one at a time. (iTunes allows me to stream to multiple) how do I do this on the spotify app?
Roadie
255 Views
1 replies
0 likes
My payment details are fine, spotify still says unable to renew my family subscription.Can you please try again? I shouldn`t have to ask this to a comunity. Thanks and please let me know if you see more problems with the card. It has been working goo...
My payment details are fine, spotify still says unable to renew my family subscription. Can you please try again? I shouldn`t have to ask this to a comunity. Thanks and please let me know i...
Roadie
253 Views
1 replies
1 likes
Spotify will not allow me to update my card to my AMEX saying that it is out of country, even though it is a USA card and my account is set as being in the USA. I also do not want to log in with Facebook anymore, so I created a new account as advised...
Spotify will not allow me to update my card to my AMEX saying that it is out of country, even though it is a USA card and my account is set as being in the USA. I also do not want to l...
Roadie
274 Views
1 replies
0 likes
A while back I signed up with spotifty using the student discount deal and it's worked fine as long I can remember. Recently though, when I was looking through my transactions it started to charge me $9.99 instead of the $4.99 that i've always been c...
A while back I signed up with spotifty using the student discount deal and it's worked fine as long I can remember. Recently though, when I was looking through my transactions it started to charge me...
Roadie
2665 Views
1 replies
0 likes
Hi, how you're all doing mates? hope really good. I'm writing this message because today I accidentally deleted a few songs on my iPhone, and I was wondering If there was a way to get them back. Thank you very much for reading, Ramses.
Hi, how you're all doing mates? hope really good. I'm writing this message because today I accidentally deleted a few songs on my iPhone, and I was wondering If there was a way to get them back. &nb...
Roadie
997 Views
3 replies
0 likes
Hello here is my problem : I need to cancel the account I have to be able to enter a code to be premium (that I had by sms from my phone network which is BASE). When I enter the code and my phone number they tell me that this number is already subscr...
Hello here is my problem : I need to cancel the account I have to be able to enter a code to be premium (that I had by sms from my phone network which is BASE). When I enter the code and my pho...
Community Legend
627 Views
3 replies
0 likes
Just wondering if I cancel my premium subscription part way through the month if I'll still be charged for the whole month. Thanks
Just wondering if I cancel my premium subscription part way through the month if I'll still be charged for the whole month. Thanks
Roadie
961 Views
4 replies
0 likes
Spotify claims that I am not longer a premium member, yet less than a month ago I redeemed a $30 card, and at first it didn't even try to deny that I was, maybe a week or two after I had redeemed it. How can this be? It even shows up on my account re...
Spotify claims that I am not longer a premium member, yet less than a month ago I redeemed a $30 card, and at first it didn't even try to deny that I was, maybe a week or two after I had redeemed it....
Roadie
720 Views
1 replies
0 likes
How do I stop these mother**bleep**ers from charging me after I already cancelled the premium membership. This is the second month that they've charged me and I can't get a hold of them to tell theses mother**bleep**ers to back off. I need help pleas...
How do I stop these mother**bleep**ers from charging me after I already cancelled the premium membership. This is the second month that they've charged me and I can't get a hold of them to tell these...
579 Views
0 replies
0 likes
So I joined Spotify a long time ago. I used Facebook. Recently somehow my Facebook said someone changed my password. Wtf was I hacked? So I change my Facebook password. Then Facebook says my account is locked and I have to submit a government issued ...
So I joined Spotify a long time ago. I used Facebook. Recently somehow my Facebook said someone changed my password. Wtf was I hacked? So I change my Facebook password. Then Facebook says my account ...
320 Views
0 replies
0 likes
Hi, I moved from holland to spain. Always had a subsripction of 10 euros a month. I try to update my paypal account to a spanish one (have both dutch paypal and spanish paypal accounts). Then it says change country to spain (which is what I want). Bu...
Hi, I moved from holland to spain. Always had a subsripction of 10 euros a month. I try to update my paypal account to a spanish one (have both dutch paypal and spanish p...
292 Views
0 replies
0 likes
I was charged the regular 10 something dollars recently but now even more recently I have been charged an additional 19 dollars. I oils like to money back, please.
I was charged the regular 10 something dollars recently but now even more recently I have been charged an additional 19 dollars. I oils like to money back, please.
Community Legend
435 Views
1 replies
0 likes
My account says i am a free user. However i pay €10 by month. It was cashed again a couple days ago from my bankaccount! Because spotify recognizes me as a free user it is also not possible to unsubscribe from spotify.Can anyone help me with this?
My account says i am a free user. However i pay €10 by month. It was cashed again a couple days ago from my bankaccount! Because spotify recognizes me as a free user it is also not possible to unsubs...
Community Legend
632 Views
5 replies
0 likes
Hi,Me and My wife has 2 different premium accounts.Problem is we cannot be logged in at same time... Does anybody know how it comes that it is like this?We have total different logins and only common thing is that i see her nickname when i go to sett...
Hi, Me and My wife has 2 different premium accounts. Problem is we cannot be logged in at same time... Does anybody know how it comes that it is like this? We have total different logins and only ...
Newbie
260 Views
1 replies
0 likes
I deleted my FB account, but I used it's my sign in for Spotify. Now I had to open a new Spotify account so they can transfer my info over to the new one. I have yet to hear from anyone at Spotify to switch it over. Any other ideas?
I deleted my FB account, but I used it's my sign in for Spotify. Now I had to open a new Spotify account so they can transfer my info over to the new one. I have yet to hear from anyone at Spotify to...
Regular
690 Views
3 replies
0 likes
My bank account have been drawn twice this month, what do I do?
My bank account have been drawn twice this month, what do I do?
Casual Listener
293 Views
3 replies
0 likes
