Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88887 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758910 Views
18 replies
29 likes
PlanFreeCountryItaly DeviceRedmi Note 8TOperating System Android My Question or IssueHi today I wanted to listen to my playlist on Spotify but the password did not work, so I went to the site to reset it but it said that my email address was not link...
Plan Free Country Italy Device Redmi Note 8T Operating System Android My Question or Issue Hi today I wanted to listen to my playlist on Spotify but the password ...
Spotify Star
342 Views
1 replies
0 likes
PlanFreeCountry DeviceDell PC and Android smartphone Hello all,I would like to pair my Facebook account with my new Spotify account. However my FB account is already paired with another account.The user ID for the Spotify entry in Facebook's list of ...
Plan Free Country Device Dell PC and Android smartphone Hello all, I would like to pair my Facebook account with my new Spotify account. However my FB account is already paired ...
Composer
542 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehelp me i don't have artist page but i have song in Spotify and my distributir is indiefy my ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue help me...
Spotify Legend
428 Views
2 replies
0 likes
Hello,I woke up this morning and from my other account I realised that 6 out of 7 of my playlists disappeared. I then tried logging in but it tells me password and username is incorrect. Did I get Hacked? Can someone please help me?Here is the link t...
Hello, I woke up this morning and from my other account I realised that 6 out of 7 of my playlists disappeared. I then tried logging in but it tells me password and username is incorrect. Did I get ...
Spotify Star
341 Views
1 replies
0 likes
PlanFree DeviceiPhone 6/iPad mini 2 My Question or IssueA while ago I had an account with the username ray313 with a playlist called “playlist”. I had problems signing in but with the same email I was able to make another account I believe. With this...
Plan Free Device iPhone 6/iPad mini 2 My Question or Issue A while ago I had an account with the username ray313 with a playlist called “playlist”. I had problems...
Spotify Star
1841 Views
2 replies
0 likes
I keep gettin the "New login to Spotify" emails like 2-3 times everyday. I have changed my password and i have signed out everywhere and reviewed which applications have access to my account. How do I stop people from loggin in to my account?
I keep gettin the "New login to Spotify" emails like 2-3 times everyday. I have changed my password and i have signed out everywhere and reviewed which applications have access to my account. How do ...
Spotify Legend
674 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got hacked by someone in Brazil. I am trying to get spotify premium. I have gone back to my...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got h...
Composer
684 Views
1 replies
0 likes
Whenever I try to change my profile picture for my artist page, it reverts to a black screen and shows my single cover as my profile picture. Can anybody help me with that?
Whenever I try to change my profile picture for my artist page, it reverts to a black screen and shows my single cover as my profile picture. Can anybody help me with that?
Spotify Star
693 Views
1 replies
0 likes
PlanPremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to receive emails whenever I would log into my spotify account, and now (without changing anything) do not receive emails regarding log ins. I’d lik...
Plan Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I used to receive emails whenever I would log into my spotify acc...
Spotify Star
385 Views
1 replies
0 likes
Something embarrassing has been posted under an artist page with my full name and i want it to get deleted. It got quite some views so it also automatically uploaded the content to YouTube. I've asked the person if he could delete it but after a mont...
Something embarrassing has been posted under an artist page with my full name and i want it to get deleted. It got quite some views so it also automatically uploaded the content to YouTube. I've aske...
Spotify Star
452 Views
1 replies
0 likes
I don´t know where to report those seller so I do it right here, I cant believe someone can sell without trouble now about 1400 Spotify Upgrades with his business company Offer on eBayREMOVED Ebay SellerREMOVED His homepageREMOVED *community rock sta...
I don´t know where to report those seller so I do it right here, I cant believe someone can sell without trouble now about 1400 Spotify Upgrades with his business company Offer on eBay REMO...
Spotify Star
1006 Views
1 replies
0 likes
I've just disconnected my Spotify Premium account from my Facebook account, which is what I had previously been using to sign in. Having done so, and reset my password for the relevant email address, it now logs me in to what appears to be a brand ne...
I've just disconnected my Spotify Premium account from my Facebook account, which is what I had previously been using to sign in. Having done so, and reset my password for the relevant email...
Spotify Star
385 Views
1 replies
0 likes
I bought a premium monthly voucher but it pops an error message and says I should contact support. What do I do? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) ...
I bought a premium monthly voucher but it pops an error message and says I should contact support. What do I do? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Mac...
Community Legend
603 Views
1 replies
0 likes
Hello all, I've always wanted to see my listening stats and I'm aware that there are many websites and apps which show them. BUT, I've wondered if it is safe to login to use these sites/apps. Does it put account information at risk?
Hello all, I've always wanted to see my listening stats and I'm aware that there are many websites and apps which show them. BUT, I've wondered if it is safe to login to use these sites/apps...
Music Fan
18619 Views
2 replies
0 likes
Dear Spotify Community, Since yesterday I have no new scrobbles from Spotify recorded in my last.fm profile. Please, let me know what can I do to fix this problem. Thank you very much.
Dear Spotify Community, Since yesterday I have no new scrobbles from Spotify recorded in my last.fm profile. Please, let me know what can I do to fix this problem. Thank you very much.
Roadie
17812 Views
3 replies
0 likes
PlanPremiumPhoneSamsung Galaxy 7Operating SystemAndroid My Question or IssueI know my username & password are correct because I just reset my password. The page won’t accept them and says they are incorrect.
Plan Premium Phone Samsung Galaxy 7 Operating System Android My Question or Issue I know my username & password are correct because I just reset my password. The page won’t a...
Visitor
9344 Views
5 replies
4 likes
The local files on my playlists are noticeably louder than the files that are just from Spotify even though I have audio normalization on I'm on a premium plan and I'm in the United States if that helps
The local files on my playlists are noticeably louder than the files that are just from Spotify even though I have audio normalization on I'm on a premium plan and I'm in the United States i...
Composer
2330 Views
1 replies
0 likes
Plan Free Country Croatia My Question or IssueMy country just recently got spotify enabled,but it seems whenever I want to link my account to playstation it can't be done because linking is not available in my country...Is it a Spotify issue or a Son...
Plan Free Country Croatia My Question or Issue My country just recently got spotify enabled,but it seems whenever I want to link my account to playstation it can'...
Composer
629 Views
1 replies
0 likes
PlanFree/PremiumCountryNetherlandsDeviceSamsung Galaxy 10Operating SystemAndroid Oreo My Question or IssuMy Premium Family account has been converted into a Free account without giving any reason. Why and how do I get things back. paid on August 20, ...
Plan Free/Premium Country Netherlands Device Samsung Galaxy 10 Operating System Android Oreo My Question or Issu My Premium Family account has been converted into a Free account...
Spotify Star
518 Views
3 replies
0 likes
PlanPremiumCountryItalyDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueHi everyone, this months I've got two payements for my Spotify Premium account, (22/08, 26/08). Why?
Plan Premium Country Italy Device Samsung Galaxy S9 Operating System Android 10 My Question or Issue Hi everyone, this months I've got two payements for my Spotify Premium account, (...
Composer
454 Views
1 replies
0 likes
