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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9816 Views
  • 3 replies
  • 9 likes
  • Security
  • 9816 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491857 Views
  • 981 replies
  • 111 likes
  • Account
  • 491857 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213379 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213379 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122387 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122387 Views
  • 72 replies
  • 12 likes

Can't log in with Spotify username

PlanPremiumCountryUKDeviceiMacOperating SystemOSX. High Sierra My Question or IssueCan't log in with my Spotify username.Have to use Facebook settings.

  • Casual Listener
  • Plan Premium Country UK Device iMac Operating System OSX. High Sierra   My Question or Issue Can't log in with my Spotify username.Have to use Facebook settings. 
  • Keanu_C
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution I just want to be able to change my Spotify email

I no longer have access to the email address on my account. I can't change it because my Spotify account is connected to Facebook. Changing the email on Facebook doesn't change the email on Spotify. Contacting Spotify is useless because they will jus...

  • Regular
  • I no longer have access to the email address on my account. I can't change it because my Spotify account is connected to Facebook. Changing the email on Facebook doesn't change the email on Spotify. ...
  • Jeremy
  • Spotify Legend
  • 2044 Views
  • 8 replies
  • 4 likes
  • Account
    Free
  • 2044 Views
  • 8 replies
  • 4 likes

Need Help - email changed

PlanPremiumCountryUSDevicePC/GALAXYOperating SystemWindows 10 My Question or IssueYour previous email address was: **bleep**It's now: **bleep** If you meant to do that, then no worries. It's business as usual for you. If this wasn't you,**bleep** to ...

  • Visitor
  •   Plan Premium Country US Device PC/GALAXY Operating System Windows 10   My Question or Issue Your previous email address was: **bleep** It's now: **bleep** &nbs...
  • Billy-J
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 401 Views
  • 1 replies
  • 0 likes

[Mobile][Other] Have a forgotten account click on this

what you would wanna do is email Spotify support how ever I forget a password to my account:( if anyone knows any tips please comment.

  • Regular
  • what you would wanna do is email Spotify support how ever I forget a password to my account:( if anyone knows any tips please comment.    
  • chrismurray
  • Composer
  • 390 Views
  • 1 replies
  • 0 likes
  • Mobile
    Other
  • 390 Views
  • 1 replies
  • 0 likes

Solved!! My account was compromised

My account had been compromised!PlanFree/PremiumCountryUnited StatesDeviceDell Inspiron 3583Operating SystemWindows 10 (S mode) My Question or IssueMy Spotify account for three years from when I started using it was used by somebody else, which inclu...

  • Visitor
  • My account had been compromised! Plan Free/Premium Country United States Device Dell Inspiron 3583 Operating System Windows 10 (S mode)   My Question or Issue My Spotify account for t...
  • AdamDamon
  • Spotify Star
  • 572 Views
  • 1 replies
  • 0 likes
  • Account
  • 572 Views
  • 1 replies
  • 0 likes

Spotify keeps deleting downloaded albums

I pay for premium which means that we have the ability to download music and listen to it off-line. But over the past two years or more Spotify has either been logging me out or completely deleting all the albums that I’ve downloaded onto my phone. S...

  • Newbie
  • I pay for premium which means that we have the ability to download music and listen to it off-line. But over the past two years or more Spotify has either been logging me out or completely deleting a...
  • Jose_M
  • Spotify Star
  • 636 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 636 Views
  • 1 replies
  • 1 likes

Unable to play albums,songs,playlists

Hi there.Having problems with the for example,, The KLF,, LP's or songs at all;(Don't know why, but if I type KLF or any song of theirs, shows nothing or ,,unable to play,, wth.???Can anyone tell me what's is all about??Also if I find an album is all...

  • Casual Listener
  • Hi there. Having problems with the for example,, The KLF,, LP's or songs at all;( Don't know why, but if I type KLF or any song of theirs,  shows nothing or ,,unable to  play,, wth.??? C...
  • Billy-J
  • Spotify Star
  • 493 Views
  • 1 replies
  • 0 likes
  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Unable to like/vote signed in

This a question I wanted to ask, you can view the Social version here.PlanFree CountryUSADeviceiPhone XOperating SystemiOS My Question or IssueThe only way I'm able to like/vote is when I sign out, once signed out, when I click like/vote I get redire...

  • Music Fan
  • This a question I wanted to ask, you can view the Social version here. Plan Free  Country USA Device iPhone X Operating System iOS    My Question or Issue The only way I'm...
  • Billy-J
  • Spotify Star
  • 492 Views
  • 1 replies
  • 0 likes
  • Account
  • 492 Views
  • 1 replies
  • 0 likes

cant login with correct email and password

I was logged out of my account on my phone. After i tried to login it showed me that the combination between email and password is wrong. When i try to login with my browser the combination works. I already tried to change the password and log in aga...

  • Regular
  • I was logged out of my account on my phone. After i tried to login it showed me that the combination between email and password is wrong. When i try to login with my browser the combination works. I ...
  • AdamDamon
  • Spotify Star
  • 546 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 546 Views
  • 1 replies
  • 0 likes

cover left bottom doesn't jump to song in list anymore after update

hi, after latest update, clicking the song cover left bottom of the screen, doesn't make it jump anymore to the list and line where the song is playing. Please correct. Thanks!

  • Music Fan
  • hi, after latest update, clicking the song cover left bottom of the screen, doesn't make it jump anymore to the list and line where the song is playing. Please correct. Thanks!
  • Ixian
  • Music Fan
  • 671 Views
  • 10 replies
  • 0 likes
  • 671 Views
  • 10 replies
  • 0 likes

Update Email in Spotify

PlanPremium FamilyCountryPhilippines DeviceSamsung S10+Operating SystemAndroid 10 My Question or IssueI registered using Facebook and changed my email address a few months ago and I saw that it may take up to 48 hours before it reflects on Spotify. I...

  • Casual Listener
  • Plan Premium Family Country Philippines   Device Samsung S10+ Operating System Android 10   My Question or Issue I registered using Facebook and changed my email address a few mo...
  • Billy-J
  • Spotify Star
  • 568 Views
  • 3 replies
  • 0 likes
  • Account
  • 568 Views
  • 3 replies
  • 0 likes

Superuser Contribution Please let us block followers

It's unsettling to listen to music knowing someone we've cut ties with is stalking us. We've been asking for this for years. Please please please please let us block or at least remove followers.

  • Visitor
  • It's unsettling to listen to music knowing someone we've cut ties with is stalking us. We've been asking for this for years. Please please please please let us block or at least remove followers.
  • kaapponsah
  • Casual Listener
  • 2213 Views
  • 7 replies
  • 17 likes
  • Account
    Other
  • 2213 Views
  • 7 replies
  • 17 likes

Superuser Contribution Lyrics does not work

PlanPremiumCountryHong KongDeviceiPhone 12Operating SystemiOS 14.2.1 My Question or IssueMy lyrics is not working. I am sure it's not an iPhone/iOS problem because my friend with same phone as me got the lyrics while I didn't when playing the same so...

  • Visitor
  • Plan Premium Country Hong Kong Device iPhone 12 Operating System iOS 14.2.1   My Question or Issue My lyrics is not working. I am sure it's not an iPhone/iOS problem because my friend ...
  • Mario
  • Spotify Legend
  • 724 Views
  • 3 replies
  • 1 likes
  • Account
  • 724 Views
  • 3 replies
  • 1 likes

Superuser Contribution Letra não funciona.

A função letra não funciona apenas na minha conta. Ja entrei em outras contas no mesmo dispositivo e a função está presente. O erro insiste apenas na minha conta.PlanPremiumCountryBrasil DeviceiPhone XROperating SystemiOS 14.2 My Question or Issue

  • Casual Listener
  • A função letra não funciona apenas na minha conta. Ja entrei em outras contas no mesmo dispositivo e a função está presente. O erro insiste apenas na minha conta. Plan Premium Country Brasil &nb...
  • Mihail
  • Spotify Legend
  • 819 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 819 Views
  • 2 replies
  • 0 likes

My playlists are gone

PlanPremiumCountry - Italy/UK Device(iPhone 8, Macbook Air 2013)Operating System(iOS 14.2, ) My Question or IssueMy playlists are gone from both my IOS account and web. I tried to go to "recover playlist" but there is not playlist ever cancelled.

  • Visitor
  • Plan Premium Country - Italy/UK   Device (iPhone 8,  Macbook Air 2013) Operating System (iOS 14.2, )   My Question or Issue My playlists are gone from both my IOS account and...
  • Billy-J
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • Premium
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! Removing and Blocking Unwanted Followers

Hi Spotify Team, I have an unwanted follower and I need to remove them from my followers. Ideally, I would block them. Please add this function.

  • Visitor
  •         Hi Spotify Team,        I have an unwanted follower and I need to remove them from my followers. Ideally, I would block them.     &nbsp...
  • Mentibus_Oculus
  • Visitor
  • 819 Views
  • 2 replies
  • 3 likes
  • Account
  • 819 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution How can I add a password for my account which was made with facebook, but now disconnected?

So a few years ago I made an account using my facebook account which has a different email that I have here. Yesterday I managed to disconnect it in facebook by going into settings and removing Spotify from there. I still have the account and still u...

  • Casual Listener
  • So a few years ago I made an account using my facebook account which has a different email that I have here.  Yesterday I managed to disconnect it in facebook by going into settings and removing...
  • LeylaDawn18
  • Casual Listener
  • 1110 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 1110 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lost account linked to facebook

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHello, It's about my friend account. We don't know what happend.She login trought facebook for a long time and created her own playlists. A week ago I asked her what happend ...

  • Visitor
  • Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue Hello, It's about my friend account. We don't know what happend. She login trought facebook for a...
  • Mihail
  • Spotify Legend
  • 470 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 470 Views
  • 2 replies
  • 0 likes

I use a different acount for ps4 but i dont know my gmail or password

PlanFree/Premium DevicePlaystation My Question or Issueok so i tried everything i could to log in but didnt work so i went to online found a video where the guy went to link.playststationmusic.com and it show his name for the spotify but when i went ...

  • Visitor
  •   Plan Free/Premium    Device Playstation   My Question or Issue ok so i tried everything i could to log in but didnt work so i went to online found a video where the guy ...
  • Jose_M
  • Spotify Star
  • 762 Views
  • 1 replies
  • 0 likes
  • Login
  • 762 Views
  • 1 replies
  • 0 likes

My account changed when I changed the country

Hello, I changed the country settings and since there, the account changed for number and all my playlist disappeared (playlists that I created for years).Please, could anybody help me to recover my original account and settings? I don't mind to chan...

  • Casual Listener
  • Hello,  I changed the country settings and since there, the account changed for number and all my playlist disappeared (playlists that I created for years). Please, could anybody help me to re...
  • Moni_lla
  • Casual Listener
  • 631 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 631 Views
  • 3 replies
  • 0 likes