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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4813 Views
  • 1 replies
  • 9 likes
  • Security
  • 4813 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466843 Views
  • 976 replies
  • 111 likes
  • Account
  • 466843 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206155 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206155 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114883 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114883 Views
  • 72 replies
  • 12 likes

Superuser Contribution Facebook Profile wont link with SPOTIFY

Hi, I have been a member with SPOTIFY for a number of years now and my original account was created using FACEBOOK, after a while i ended up buying the spotify premium which for whatever reason has changed my account from being linked with facebook t...

  • Visitor
  • Hi,   I have been a member with SPOTIFY for a number of years now and my original account was created using FACEBOOK, after a while i ended up buying the spotify premium which for whatever rea...
  • Elena
  • Moderator
  • 371 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't Login(you are offline),saw all similar post,but useless

I can't log in to my Spotify app. The prompt message always says "You are currently set to offline", but I'm connected to the internet. After a while it just asks if I "need help logging in?" but it refers me to change my password. I've changed my pa...

  • Visitor
  • I can't log in to my Spotify app. The prompt message always says "You are currently set to offline", but I'm connected to the internet.   After a while it just asks if I "need help logging in?...
  • Elena
  • Moderator
  • 383 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Login
  • 383 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can not load podcasts page

Podcasts page won't load at all. Tried clean reinstall (removed caches, data, uninstalled, didn't find com.spotify.music in Storage/Android/Data, turned off for a while and turned on, installed)- didn't help. Using Redmi Note 8 Pro (MIUI Global 12.01...

  • Newbie
  • Podcasts page won't load at all. Tried clean reinstall (removed caches, data, uninstalled, didn't find com.spotify.music in Storage/Android/Data, turned off for a while and turned on, installed)- did...
  • Xenia
  • Moderator
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't make an account

PlanFreeCountryUSA Operating System(Android, Windows 10) My Question or IssueHello I wanna make a new spotify account for my sister but every time I enter the email a loading circle keeps loading for hours (Moblie) and when I tried on PC a message sa...

  • Newbie
  • Plan Free Country USA   Operating System (Android, Windows 10)   My Question or Issue Hello I wanna make a new spotify account for my sister but every time I enter the email a load...
  • Elena
  • Moderator
  • 313 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution My username changed into some letters and digits and I can't edit my profile data

PlanPremiumCountryGermanyDevicePCOperating SystemWin 10 My Question or IssueHello there. So I recently noticed that in the desktop app my username changed from KevTV into some random combination of letters and digits. So I tried to edit this in my pr...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Win 10   My Question or Issue Hello there. So I recently noticed that in the desktop app my username changed from KevTV into som...
  • Ivan
  • Spotify Legend
  • 4452 Views
  • 3 replies
  • 0 likes
  • 4452 Views
  • 3 replies
  • 0 likes

Account will not let me change my email address!

I am trying to change my email address on my account, from ma**@gmailcom to t***@liberty.edu, but it says that the email I am trying to change it to is in current use. I then try to login with the email t***@liberty.edu (the one that I am trying to c...

  • Visitor
  • I am trying to change my email address on my account, from ma**@gmailcom to t***@liberty.edu, but it says that the email I am trying to change it to is in current use.   I then try to login wi...
  • Billy-J
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
  • 291 Views
  • 1 replies
  • 0 likes

Really Big Problem

I have been using Spotify for quite a long time. For the last three or so years I have been subscribed to Spotify premium. Today I booted up my computer and the desktop app poped up and wanted me to log in. I did and found that my password did not wo...

  • Visitor
  • I have been using Spotify for quite a long time. For the last three or so years I have been subscribed to Spotify premium. Today I booted up my computer and the desktop app poped up and wanted me to ...
  • Billy-J
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 362 Views
  • 1 replies
  • 0 likes

Cannot create an account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I want to create an account for my wife and instead of creating it spotify says Oops. I...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,I...
  • OneByBoo
  • Roadie
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing Display Name

PlanPremiumCountryNetherlands DeviceHP z440Operating SystemWindows 10 Pro My Question or IssueI know you cant change your Spotify username but theres a help page that states "You can create a custom display name that replaces the username where it sh...

  • Casual Listener
  • Plan Premium Country Netherlands   Device HP z440 Operating System Windows 10 Pro   My Question or Issue I know you cant change your Spotify username but theres a help page tha...
  • Ver
  • Spotify Legend
  • 1410 Views
  • 5 replies
  • 0 likes
  • Account
  • 1410 Views
  • 5 replies
  • 0 likes

Superuser Contribution Some followers not appearing

PlanPremiumCountryUnited KingdomDeviceiPhone 8/PCOperating SystemiOS 14 Beta/Windows 10 My Question or IssueHello,Not really a big issue but it’s been bugging me. On both the mobile app and the desktop app, it says I have 16 followers- this was at 14...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone 8/PC Operating System iOS 14 Beta/Windows 10   My Question or Issue Hello, Not really a big issue but it’s been bugging me. On both t...
  • Elena
  • Moderator
  • 1166 Views
  • 3 replies
  • 0 likes
  • 1166 Views
  • 3 replies
  • 0 likes

Solved!! Cannot change email

Facebook created account, followed https://community.spotify.com/t5/Spotify-Answers/Can-I-change-my-email-address-if-I-created-my-account-via/ta-p/4925748, cannot change my email, need some help here.

  • Newbie
  • Facebook created account, followed https://community.spotify.com/t5/Spotify-Answers/Can-I-change-my-email-address-if-I-created-my-account-via/ta-p/4925748, cannot change my email, need some...
  • OneByBoo
  • Roadie
  • 1545 Views
  • 3 replies
  • 0 likes
  • Account
  • 1545 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot login with e-mail address

Hi!I have a big trouble with logging in to Spotify.I cannot do it with my e-mail address, probably the reason for it is that I have registered to Spotify using a Facebook account.Now, I would like to get rid off it, so I would like to be able to log ...

  • Visitor
  • Hi! I have a big trouble with logging in to Spotify. I cannot do it with my e-mail address, probably the reason for it is that I have registered to Spotify using a Facebook account. Now, I would l...
  • Mario
  • Spotify Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't change my profile name

I tryied to go to my "edit profile" following the steps of https://community.spotify.com/t5/Spotify-Answers/Can-I-change-my-display-name/ta-p/4906315 but it doesn't appear the name in my profile. I think the problem is that I created my account with ...

  • Casual Listener
  • I tryied to go to my "edit profile" following the steps of https://community.spotify.com/t5/Spotify-Answers/Can-I-change-my-display-name/ta-p/4906315   but it doesn't appear the name in m...
  • Ver
  • Spotify Legend
  • 3948 Views
  • 5 replies
  • 0 likes
  • Account
  • 3948 Views
  • 5 replies
  • 0 likes

Change Username (Not Display Name)?

My Question or Issue Hello, my current username includes my former married name. I got divorced this August and I'd REALLY like to change my username. I've changed my display name already. I just don't want any more reminders of my former spouse. Is ...

  • Casual Listener
  • My Question or Issue   Hello, my current username includes my former married name. I got divorced this August and I'd REALLY like to change my username. I've changed my display name already. I...
  • Billy-J
  • Spotify Star
  • 485 Views
  • 3 replies
  • 1 likes
  • Account
  • 485 Views
  • 3 replies
  • 1 likes

Can't check the "accept terms and conditions" for spotify for artists

Hello,I'm trying to get instant access with CDBaby for spotify for artists.When i reach the page that ask me my role, name and business email, i cant accept the terms and conditions, if i just click on the "check square" nothing happen. I'm using Win...

  • Visitor
  • Hello, I'm trying to get instant access with CDBaby for spotify for artists. When i reach the page that ask me my role, name and business email, i cant accept the terms and conditions, if i just cl...
  • Billy-J
  • Spotify Star
  • 609 Views
  • 1 replies
  • 1 likes
  • Login
  • 609 Views
  • 1 replies
  • 1 likes

new feature

sir Set the feature to adjust the sound and watch the video as per your choice. Please I requested you earlier too.

  • Regular
  • sir Set the feature to adjust the sound and watch the video as per your choice. Please I requested you earlier too.
  • Billy-J
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

The playlists that are created by spotify are not updating on my account.

PlanPremiumCountry US DeviceSamsung Galaxy 10 and windows desktop My Question or IssueThe playlist that are created by spotify have not updated ever for my account. However, when we look at my wife's account hers are updated every few months, which i...

  • Visitor
  • Plan Premium Country  US   Device Samsung Galaxy 10 and windows desktop   My Question or Issue The playlist that are created by spotify have not updated ever for my account. H...
  • Luan
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium log in

PlanPremium CountryPhilippines Device(Samsung Galaxy Note 20 Utra) Operating SystemAndroid My Question or IssueCan't log in to my spotify premium account. I forgot both username acct and password. I tried all possible accts but all is not a apotify p...

  • Casual Listener
  • Plan Premium   Country Philippines   Device (Samsung Galaxy Note 20 Utra)   Operating System Android   My Question or Issue Can't log in to my spotify premium account...
  • Mario
  • Spotify Legend
  • 1248 Views
  • 3 replies
  • 0 likes
  • 1248 Views
  • 3 replies
  • 0 likes

Termination of my ability to create playlists (name, image, description). Help!

Plan: Premium (Family Plan)Country: SwitzerlandDevice: iPhone 6s (IOS 14 ), Pixel (Android Q), Macbook Pro (macOS BigSur), HP (Windwows 10) My Question or Issue: Spotify's support seems to have restricted my ability to create and share playlists comp...

  • Composer
  • Plan: Premium (Family Plan) Country: Switzerland Device: iPhone 6s (IOS 14 ), Pixel (Android Q), Macbook Pro (macOS BigSur), HP (Windwows 10)   My Question or Issue:   Spotify's suppo...
  • AnotherWaytoD
  • Composer
  • 466 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 466 Views
  • 2 replies
  • 1 likes

Solved!! spotify premium via the mobile operator

I have enabled spotify premium via the mobile operator MTS (Russia). I can use it on my iPhone, but how do I log in to the app on my PC?

  • Visitor
  • I have enabled spotify premium via the mobile operator MTS (Russia). I can use it on my iPhone, but how do I log in to the app on my PC?
  • newgrunge2
  • Casual Listener
  • 634 Views
  • 4 replies
  • 0 likes
  • Account
  • 634 Views
  • 4 replies
  • 0 likes