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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 171701 Views
  • 695 replies
  • 57 likes
  • Account
  • 171701 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090414 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090414 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51937 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51937 Views
  • 58 replies
  • 8 likes

My premium account has been taken over

PlanPremiumCountryUKDeviceSamsung GalaxyOperating SystemUnknown My Question or IssueI have a premium spotify account that was hacked, the individual logged me out of all my devices then changed the asscoiated email with the account so I cant log back...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy Operating System Unknown    My Question or Issue I have a premium spotify account that was hacked, the individual logged me out of al...
  • Markbizz
  • Gig Goer
  • 1164 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1164 Views
  • 4 replies
  • 0 likes

Someone else is using my account

Hi, Have a strange situation, Someone else currently is playing songs on my account, if running through Alexa my music will pause and be replaced by whatever he/she is listening to and randomly on my phone it will start showing what they are playing ...

  • Casual Listener
  • Hi,   Have a strange situation,    Someone else currently is playing songs on my account, if running through Alexa my music will pause and be replaced by whatever he/she is listeni...
  • Markbizz
  • Gig Goer
  • 373 Views
  • 3 replies
  • 0 likes
  • Account
  • 373 Views
  • 3 replies
  • 0 likes

Security concerns with spotify connect

I have read https://community.spotify.com/t5/Accounts/Security-hole-Remote-control-devices-on-other-networks-through/td-p/4577666 but unfortunately cannot reply there. I had a guest connected to my receiver via spotify connect. He is still able to co...

  • Newbie
  • I have read https://community.spotify.com/t5/Accounts/Security-hole-Remote-control-devices-on-other-networks-through/td-p/4577666 but unfortunately cannot reply there.   I had a guest con...
  • Ethan_Moore004
  • Composer
  • 173 Views
  • 1 replies
  • 0 likes
  • Security
  • 173 Views
  • 1 replies
  • 0 likes

My account has been replaced

Hello, I had a free Facebook account with all my playslits, my musics on My Phone in France. Today I could not connect with my Facebook account so I created a new account and I logged in with Facebook on this one. I then saw that I no longer had my a...

  • Casual Listener
  • Hello, I had a free Facebook account with all my playslits, my musics on My Phone in France. Today I could not connect with my Facebook account so I created a new account and I logged in with Faceboo...
  • NoeGogo
  • Casual Listener
  • 159 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 159 Views
  • 2 replies
  • 0 likes

Web Player won't work

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueSo basically web player doesn't work at all. I try to log in with facebook and it just takes me to a page that states ''An error occurred Something went wrong. Try reloading the page....

  • Newbie
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue So basically web player doesn't work at all. I try to log in with facebook and it just takes me to a page that ...
  • Billy-J
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Invasão de conta

Bom, tem dois dias que alguém tem acessado minha conta, eh um usuário gringo, eu já troquei de senha e continua acessando, ele excluiu TODAS minhas playlist e o Spotify tem uma inacessível plataforma de ajuda para casos como este. e agora?

  • Newbie
  • Bom, tem dois dias que alguém tem acessado minha conta, eh um usuário gringo, eu já troquei de senha e continua acessando, ele excluiu TODAS minhas playlist e o Spotify tem uma inacessível plataforma...
  • Luan
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • Security
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Problem with a Sonos sound system

Hi people, i got a quit annoying problem.I connected my account one day on a Sonos speaker where i was working for, and now they keep stopping my music when i'm listenning some, and changing my discoveries. I tried to reset all the devices i was logg...

  • Casual Listener
  • Hi people, i got a quit annoying problem. I connected my account one day on a Sonos speaker where i was working for, and now they keep stopping my music when i'm listenning some, and changing my dis...
  • Jeanbaleyun
  • Casual Listener
  • 3255 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 3255 Views
  • 2 replies
  • 0 likes

I have access to someone else's account

Spoiler (Highlight to read)Reset the wrong accountReset the wrong accountMy Question or IssueSo I was trying to make updates to my account that a friend had created for me. I was being charged for Premium. I tried looking up my username/email that wa...

  • Casual Listener
  • Reset the wrong account My Question or Issue So I was trying to make updates to my account that a friend had created for me. I was being charged for Premium. I tried looking up my username/email th...
  • unimpresseduser
  • Casual Listener
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
  • 321 Views
  • 1 replies
  • 0 likes

Media keys

PlanPremiumCountryGermany Operating System( Windows 10) My Question or IssueHello,Recently i had a lot of issues with my media keys. They are working, but what annoys me that they prioritize youtube or any other chrome tab before spotify. So I have t...

  • Newbie
  • Plan Premium Country Germany   Operating System ( Windows 10)   My Question or Issue Hello, Recently i had a lot of issues with my media keys. They are working, but what annoys me...
  • Jᴀᴄᴋ
  • Roadie
  • 1233 Views
  • 2 replies
  • 0 likes
  • Account
  • 1233 Views
  • 2 replies
  • 0 likes

Solved!! Creating an account for my company and sharing playlists

The company I work for would like to start creating some playlists to share with people round the business, focussing on different themes like mental wellbeing, stress management or perhaps playlists that we can open up for people to contruibute to. ...

  • Newbie
  • The company I work for would like to start creating some playlists to share with people round the business, focussing on different themes like mental wellbeing, stress management or perhaps playlists...
  • Jᴀᴄᴋ
  • Roadie
  • 1999 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1999 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on my Android Xioami Mi A1

Greetings, My info:Plan: PremiumCountry: Peru (right now i'm outside the country) Device: Xiaomi Mi A2Operating System: Android Pie (Android One) My Spotify is not working on my phone as before, I made the payment for another month of premium subscri...

  • Regular
  • Greetings,   My info: Plan: Premium Country: Peru (right now i'm outside the country)  Device: Xiaomi Mi A2 Operating System: Android Pie (Android One)   My Spot...
  • simon9864
  • Regular
  • 1581 Views
  • 8 replies
  • 0 likes
  • Login
    Other
    Premium
  • 1581 Views
  • 8 replies
  • 0 likes

E-Mail bei "Registration" vergeben aber unbekannt bei "Passwort zurücksetzen"

Liebe Community, beim Versuch meine persönliche E-Mail beim Registrieren einzutragen erscheint die Meldung "Diese E-Mail-Adresse wird bereits benutzt". Der Versuch den Link "Passwort zurücksetzen" zu nutzen scheitert, da hier die Meldung "Benutzernam...

  • Newbie
  • Liebe Community,   beim Versuch meine persönliche E-Mail beim Registrieren einzutragen erscheint die Meldung "Diese E-Mail-Adresse wird bereits benutzt". Der Versuch den Link "Passwort zurücks...
  • Billy-J
  • Spotify Star
  • 2447 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 2447 Views
  • 1 replies
  • 0 likes

Account name change, since it's ridiculous that it's not possible

PlanPremiumCountryThe NetherlandsDeviceWindows PCOperating SystemWindows 10 My Question or IssueI once made an account via Facebook. Because of the playlists and use of e-mailadres, I can't (and won't) make a new account. I also control the Premium f...

  • Casual Listener
  •   Plan Premium Country The Netherlands Device Windows PC Operating System Windows 10   My Question or Issue I once made an account via Facebook. Because of the playlists and use ...
  • GinodiClarissio
  • Casual Listener
  • 287 Views
  • 2 replies
  • 2 likes
  • Account
  • 287 Views
  • 2 replies
  • 2 likes

Very suspicious activity on my spotify

PlanFreeCountryPolandDevicePCOperating SystemWindows 7 My Question or IssueHello. I noticed very strange activity on my Spotify, it started a day ago.What happened? Well obviously I was listening to my favourite playlist and then suddenly, music stop...

  • Casual Listener
  • Plan Free Country Poland Device PC Operating System Windows 7   My Question or Issue Hello. I noticed very strange activity on my Spotify, it started a day ago. What happened? Well ob...
  • 1maxster1
  • Casual Listener
  • 5039 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 5039 Views
  • 4 replies
  • 0 likes

Can't log in on mobile - "you are offline"

PlanPremiumCountryNethelandsDeviceMotorola G5sOperating SystemAndroidMy Question or Issue Hey party people, I've been on a vacation to Poland+Czech Republic for the past week and when I tried to log into spotify on the way home, I couldn't log in, an...

  • Regular
  • Plan Premium Country Nethelands Device Motorola G5s Operating System Android My Question or Issue   Hey party people,   I've been on a vacation to Poland+Czech Republic for the ...
  • carferrom
  • Regular
  • 296 Views
  • 4 replies
  • 0 likes
  • Login
  • 296 Views
  • 4 replies
  • 0 likes

Can't view Release Notes?

I've been wanting to view the release notes for updates that you guys put out. I finally decided to search here for them. I found a post by Per that links to all patch notes for each system, but it says access denied for each of the links.You do not ...

  • Newbie
  • I've been wanting to view the release notes for updates that you guys put out. I finally decided to search here for them. I found a post by Per that links to all patch notes for each system, but it s...
  • Jᴀᴄᴋ
  • Roadie
  • 203 Views
  • 2 replies
  • 0 likes
  • Account
  • 203 Views
  • 2 replies
  • 0 likes

Facebook account

PlanPremiumCountryCosta Rica DeviceSamsung Galaxy J7 PrimeOperating Android My Question or IssueWhen I started using Spotify, I logged in using my Facebook account, then I became premium and everything was fantastic. Few weeks ago something went wron...

  • Casual Listener
  • Plan Premium Country Costa Rica  Device Samsung Galaxy J7 Prime Operating  Android    My Question or Issue When I started using Spotify, I logged in using my Facebook ac...
  • Bittencourt
  • Spotify Star
  • 174 Views
  • 5 replies
  • 0 likes
  • Account
  • 174 Views
  • 5 replies
  • 0 likes

About Google mini for free

PlanWas FreeNow PremiereCountryCanada My Question or IssueWhen the time you guys are giving free google mini, I'm still in my first month for free so I can't go apply for it. I was told that I have to wait until I pay for the first month then I can r...

  • Casual Listener
  • Plan Was Free Now Premiere Country Canada   My Question or Issue When the time you guys are giving free google mini, I'm still in my first month for free so I can't go apply for it. I was...
  • Zekaze
  • Casual Listener
  • 322 Views
  • 2 replies
  • 0 likes
  • Other
  • 322 Views
  • 2 replies
  • 0 likes

İ cant login to my account

İ have premium accound its id is Evrenpehlivann but i cant reach it, i dont know its e-mail and i tried to use Evrenpehlivann id its answering there is no account like that. Can anyone help me?

  • Newbie
  • İ have premium accound its id is Evrenpehlivann but i cant reach it, i dont know its e-mail and i tried to use Evrenpehlivann id its answering there is no account like that. Can anyone help me?
  • Jᴀᴄᴋ
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 211 Views
  • 1 replies
  • 0 likes

Didn't receive email for the Google Mini

PlanPremiumCountryCanada My Question or IssueI signed up for Premium during the promotion. The page said I would recieve an email for redemption, which I did not. The email I had on the account was inactive, which has now been corrected. Is it possib...

  • Casual Listener
  •   Plan Premium Country Canada   My Question or Issue I signed up for Premium during the promotion. The page said I would recieve an email for redemption, which I did not. The email I...
  • Prairiefyre
  • Casual Listener
  • 976 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 976 Views
  • 4 replies
  • 0 likes

Env: prod