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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 397 Views
  • 0 replies
  • 6 likes
  • Security
  • 397 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439499 Views
  • 970 replies
  • 108 likes
  • Account
  • 439499 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195205 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195205 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106814 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106814 Views
  • 70 replies
  • 11 likes

Superuser Contribution Spotify Connect/Disconnect

Here is my issue: I have 2 devices - Android phone and a Windows laptop.I listen a playlist on my computer. I pause that playlist.I go outside and I listen different playlist on my phone.When I get home that playlist from my phone automatically gets ...

  • Casual Listener
  • Here is my issue:   I have 2 devices - Android phone and a Windows laptop. I listen a playlist on my computer. I pause that playlist. I go outside and I listen different playlist on my phone...
  • Petya
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
  • 393 Views
  • 1 replies
  • 0 likes

Play on multiple accounts at the same time?

PlanPremiumCountryGuatemalaDeviceNote 10Operating SystemAndroid My Question or IssueI want to know if me and my wife can listen to the same song at the same time using both premium accounts in 2 different devices (using headphones) simultaneously.

  • Casual Listener
  • Plan Premium Country Guatemala Device Note 10 Operating System Android   My Question or Issue I want to know if me and my wife can listen to the same song at the same time using both p...
  • Billy-J
  • Spotify Star
  • 694 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 694 Views
  • 3 replies
  • 0 likes

Solved!! How can I use an already registered email?

PlanPremiumCountryArgentinaMy Question or Issue Hi. I had two accounts, one created with my facebook account and a mail address of mine (I'll call this mail address "@1" for clarification) and another one created just with another mail address of min...

  • Casual Listener
  • Plan Premium Country Argentina My Question or Issue   Hi. I had two accounts, one created with my facebook account and a mail address of mine (I'll call this mail address "@1" for clarific...
  • Billy-J
  • Spotify Star
  • 1899 Views
  • 5 replies
  • 0 likes
  • Account
  • 1899 Views
  • 5 replies
  • 0 likes

Solved!! payment in Germany for Abo less 12

Hello.I could not find how I can pay the monthly Abo with credit card.Paysafecard doesn't support credit cards.And this method is the only way to pay for a monthly premium account. What a mass.Any solutions from the community?Are there also Spotify w...

  • Casual Listener
  • Hello. I could not find how I can pay the monthly Abo with credit card. Paysafecard doesn't support credit cards. And this method is the only way to pay for a monthly premium account.   Wha...
  • Andy-M-DE
  • Casual Listener
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
  • 553 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 3 months trial

Hi,Just get Premium Duo with 3 months trial, but the next billing date is 9/30/20. Why? Premium DuoRussian Account

  • Casual Listener
  • Hi, Just get Premium Duo with 3 months trial, but the next billing date is 9/30/20. Why?   Premium Duo Russian Account  
  • Ivan
  • Spotify Legend
  • 1277 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1277 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to change country after being invited into family account?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey guys,my girlfriend is from Philippines,and her account is registered there,her mother and...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey g...
  • Elena
  • Moderator
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't reset password - says no active account. But signup doesn't work either

PlanFreeCountryJapan/IndiaDeviceWindows / Chrome/ Iphone 11 proOperating Systemwin10 / ios 13 My Question or IssueI tried logging in with Facebook. I can see my account connected with Facebook; but the log in page said there is no active account link...

  • Visitor
  • Plan Free Country Japan/India Device Windows / Chrome/ Iphone 11 pro Operating System win10 / ios 13   My Question or Issue I tried logging in with Facebook. I can see my account conne...
  • Ivan
  • Spotify Legend
  • 1154 Views
  • 1 replies
  • 0 likes
  • Login
  • 1154 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account says I am listening abroad when I’m not.

My spotify account logged me out because my 14 days of abroad listening were up. I went to reset my location but it was already set to the correct country that I am in. It didn’t give me any other options to change my location either. I don’t know ho...

  • Casual Listener
  • My spotify account logged me out because my 14 days of abroad listening were up.  I went to reset my location but it was already set to the correct country that I am in.  It didn’t give me ...
  • Ivan
  • Spotify Legend
  • 534 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 534 Views
  • 3 replies
  • 0 likes

My name

PlanFreeCountryUSADeviceMacBook Air and iPhone 7Operating Systemnot sure My Question or IssueI want my spotify to display my real name, which is my facebook and selected display name. However, I've tried to connect to facebook multiple times and it s...

  • Casual Listener
  • Plan Free Country USA Device MacBook Air and iPhone 7 Operating System not sure   My Question or Issue I want my spotify to display my real name,  which is my facebook and selecte...
  • hiking34
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • Account
  • 343 Views
  • 2 replies
  • 0 likes

Unable to change display name on desktop app

PlanPremium duoCountryUSADeviceAsus Tuf Gaming FX504GE Special EditionOperating SystemWindows 10 Home x64 My Question or IssueI don't seem to have any ability to change the display name on my account or change any of my account information attached t...

  • Newbie
  • Plan Premium duo Country USA Device Asus Tuf Gaming FX504GE Special Edition Operating System Windows 10 Home x64   My Question or Issue I don't seem to have any ability to change the d...
  • Billy-J
  • Spotify Star
  • 538 Views
  • 1 replies
  • 1 likes
  • Account
  • 538 Views
  • 1 replies
  • 1 likes

Solved!! How do I spin off a family plan without losing everything and starting over?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • lhcompton
  • Casual Listener
  • 943 Views
  • 2 replies
  • 0 likes
  • Premium
  • 943 Views
  • 2 replies
  • 0 likes

can't log in

earlier today I was randomly logged out of my account and when I tried to log back in to was saying my email was incorrect I tried resetting my password but I never got an email

  • Visitor
  • earlier today I was randomly logged out of my account and when I tried to log back in to was saying my email was incorrect I tried resetting my password but I never got an email  
  • Billy-J
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO APARECE CONECTAR CUENTA DE FACEBOOK

PlanPremiumCountryMEXICO My Question or IssueNO ME APARECE LA OPCION PARA CONECTAR MI CUENTA DE FACEBOOK

  • Casual Listener
  • Plan Premium Country MEXICO     My Question or Issue NO ME APARECE LA OPCION PARA CONECTAR MI CUENTA DE FACEBOOK
  • Elena
  • Moderator
  • 476 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 476 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify in PlayStation Ru

Hi! Recently, Your app appeared in Russia, but it is not integrated with the PlayStation, please make an app in PlayStation Music from us, so that you can do this. We would be happy to play to Your music), You would have a competitive advantage, sinc...

  • Visitor
  • Hi! Recently, Your app appeared in Russia, but it is not integrated with the PlayStation, please make an app in PlayStation Music from us, so that you can do this. We would be happy to play to Your m...
  • Elena
  • Moderator
  • 409 Views
  • 1 replies
  • 3 likes
  • Account
    Free
    Login
    Premium
    Security
  • 409 Views
  • 1 replies
  • 3 likes

PLEASE HELP!!! Account Issues!

PlanFree/PremiumCountryAustraliaDevice(Surface Pro & iPhone X)Operating System(Windows 10)Here is my issue:At the moment I have two Spotify accounts, one which I just created so I can post this topic, which I have named 'backup', and I am using on th...

  • Casual Listener
  • Plan Free/Premium Country Australia Device (Surface Pro & iPhone X) Operating System (Windows 10) Here is my issue: At the moment I have two Spotify accounts, one which I just created so...
  • Billy-J
  • Spotify Star
  • 419 Views
  • 3 replies
  • 0 likes
  • Login
  • 419 Views
  • 3 replies
  • 0 likes

Superuser Contribution My account seems to be linked with another account

 PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 13.6 My Question or Issuemy account seems to be linked with someone else’s... my user name but all the for you playlists are for someone else in a different namei have logged out and changed...

C7063347-84A8-4DC3-B080-339C90E61E69.png
  • Casual Listener
  •   Plan Premium Country Canada Device iPhone XR Operating System iOS 13.6   My Question or Issue my account seems to be linked with someone else’s... my user name but all the for you p...
  • Petya
  • Community Legend
  • 1192 Views
  • 3 replies
  • 0 likes
  • Account
  • 1192 Views
  • 3 replies
  • 0 likes

Account Hacked- New Music Added

Spotify Student, Premium, USA It appears that my account has been hacked and someone has been listening to different music. This happened about a year ago and resolved itself but has been persistent for the past 3 days. I have logged out of all devic...

  • Newbie
  • Spotify Student, Premium, USA   It appears that my account has been hacked and someone has been listening to different music. This happened about a year ago and resolved itself but has been pe...
  • Billy-J
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Security
  • 381 Views
  • 1 replies
  • 0 likes

help to change my email

hello, I started my spotify account with my facebook account, but this facebook account has been disabled and I no longer have access to the email that was used and I am not able to change it, can someone help me?

  • Visitor
  • hello, I started my spotify account with my facebook account, but this facebook account has been disabled and I no longer have access to the email that was used and I am not able to change it, ...
  • Billy-J
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
  • 357 Views
  • 1 replies
  • 0 likes

Solved!! Unlink my spotify account from my old ps4

I want to unlink my Spotify account from my old PS4 account which is currently banned and I want to link it to my new PS4 account and I tried doing few things but it keeps telling to unlink it from my old PS4 account and try again so I needed help ho...

  • Visitor
  • I want to unlink my Spotify account from my old PS4 account which is currently banned and I want to link it to my new PS4 account and I tried doing few things but it keeps telling to unlink it from m...
  • Luan
  • Spotify Star
  • 990 Views
  • 1 replies
  • 0 likes
  • Account
  • 990 Views
  • 1 replies
  • 0 likes

PLEASE HELP

HelloI used a fake email address to register my account and I can’t remember what it was or what my user name was. I logged out of my account without thinking and I can’t get back in. My account is a premium account which I payed £9.99 for on the 26t...

  • Newbie
  • Hello I used a fake email address to register my account and I can’t remember what it was or what my user name was. I logged out of my account without thinking and I can’t get back in. My account is...
  • Morgana768
  • Casual Listener
  • 517 Views
  • 2 replies
  • 1 likes
  • 517 Views
  • 2 replies
  • 1 likes