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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334266 Views
  • 890 replies
  • 105 likes
  • Account
  • 334266 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147556 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147556 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85947 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85947 Views
  • 68 replies
  • 9 likes

Created my account while I was in vacation...

here what I did: I created an account and took a family plan while I was in vacation in France... But I live in Belgium. The problem is that now my credit card is associated to France and I can't change it, and I can't add members to the Familly as t...

  • Visitor
  • here what I did: I created an account and took a family plan while I was in vacation in France... But I live in Belgium. The problem is that now my credit card is associated to France and I can't cha...
  • Emilia_8
  • Community Legend
  • 445 Views
  • 3 replies
  • 0 likes
  • Account
  • 445 Views
  • 3 replies
  • 0 likes

Can I merge accounts?

PlanFree/Premium - BOTH!!! That's the problem CountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueI have a free plan and a premium plan. Here's what happened - I had the free plan and received a gift card for a year of premium. I thoug...

  • Visitor
  • Plan Free/Premium - BOTH!!!  That's the problem  Country USA Device iPhone X Operating System iOS 10   My Question or Issue I have a free plan and a premium plan.  Here'...
  • Luan
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • Account
  • 412 Views
  • 1 replies
  • 0 likes

recently played showing music i haven't listened to

Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went to check what was happening and try to continue pla...

  • Visitor
  • Recently whiles listening to music on my speakers my music has been stopping randomly, at first i thought it was due to poor connection from my phone being too far from the speakers.Then when i went ...
  • Emilia_8
  • Community Legend
  • 3800 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 3800 Views
  • 1 replies
  • 0 likes

Profile Name has been changed to something weir

PlanPremiumCountrySwitzerlandDevice(Google Pixel 3a)Operating System(Android 10) My Question or IssueUser profile name has been changed to something cryptic (see screenshot). Please help.Thank you!

  • Casual Listener
  • Plan Premium Country Switzerland Device (Google Pixel 3a) Operating System (Android 10)   My Question or Issue User profile name has been changed to something cryptic (see screenshot)....
  • Emilia_8
  • Community Legend
  • 618 Views
  • 5 replies
  • 0 likes
  • Account
  • 618 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Account Name

Is there a way to display my Facebook name rather than my display name? 

  • Regular
  • Is there a way to display my Facebook name rather than my display name?  
  • Peter
  • Spotify Legend
  • 1576 Views
  • 9 replies
  • 0 likes
  • Account
  • 1576 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution [Scrobbler] Scrobbles not showing in last fm

Plan: FamiliyPremiumCountry: NetherlandsDevice: Problem device: Mac 2014 Hello All, Since today my played songs in spotify can no longer be scrobbled to last.fm. I have disconnected everything (scrobblers in last.fm) and restarted and reconnected spo...

  • Casual Listener
  • Plan: Familiy Premium Country: Netherlands Device: Problem device: Mac 2014   Hello All,   Since today my played songs in spotify can no longer be scrobbled to last.fm. I have discon...
  • Peter
  • Spotify Legend
  • 1357 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1357 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Artist list disappeared

PlanPremiumCountryGermanyDeviceMacbook Pro 2012 + Android My Question or IssueHello everyone. Suddenly my artist List got deleted except 2 Artists. I encounter the issue on my phone, my macbook as well as in the web player so it is definitely connect...

  • Casual Listener
  •   Plan Premium Country Germany Device Macbook Pro 2012 + Android   My Question or Issue Hello everyone. Suddenly my artist List got deleted except 2 Artists. I encounter the issue ...
  • Peter
  • Spotify Legend
  • 15212 Views
  • 13 replies
  • 1 likes
  • Account
    Premium
  • 15212 Views
  • 13 replies
  • 1 likes

Log in to account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Glaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy mom and I use the family premium account and she’s the account manager. She was logged out ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Glaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My mom a...
  • Emilia_8
  • Community Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 578 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing Countries after Family Account Subscription

PlanPremium FamilyCountryUS and CanadaDeviceSamsung S8, DesktopOperating SystemAndriod, Windows 10 My Question or IssueMy Wife and I are trying to get set up on my Family Premium account. I am from the US originally and moved to Canada when we got ma...

  • Regular
  • Plan Premium Family Country US and Canada Device Samsung S8, Desktop Operating System Andriod, Windows 10   My Question or Issue My Wife and I are trying to get set up on my Family Pre...
  • Darth_Bane
  • Regular
  • 2659 Views
  • 4 replies
  • 1 likes
  • Account
  • 2659 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify doesn't recognise my username or email - CANT LOG IN

Hopefully someone can help. My username is Superbird and the long user name is 6itkc3twbvm3t5vtq862r4xmn.When I enter this to try to reset new password no email is sent through to the registered account. I also enter in my registered email to reset m...

  • Casual Listener
  • Hopefully someone can help.   My username is Superbird and the long user name is 6itkc3twbvm3t5vtq862r4xmn. When I enter this to try to reset new password no email is sent through to the...
  • Petya
  • Community Legend
  • 1128 Views
  • 3 replies
  • 0 likes
  • Login
  • 1128 Views
  • 3 replies
  • 0 likes

Premium Family - Address confirmation

Plan Premium FamilyCountry GermanyDevice Samsung Galaxy 9 , Windows PCOperating System Android 9, Windows 10 My Question or IssueSince a couple of weeks I try to add an account for my younger son. Every time I try, Spotify asks me to enter our addres...

  • Visitor
  • Plan Premium Family Country Germany Device Samsung Galaxy 9 , Windows PC Operating System Android 9, Windows 10   My Question or Issue Since a couple of weeks I try to add a...
  • Billy-J
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Premium
  • 404 Views
  • 1 replies
  • 0 likes

Want to sign up to Duo account, already using Vodafone link

Plan: Single premium account through VodafonePremiumCountry: Ireland Device(iPhone Xr, Macbook Pro Early 2015)Operating System(iOS 13, MacOS 10.15.1 ) My Question or Issue Hi there, I am currently using Spotify and paying through Vodafone, in Ireland...

  • Visitor
  • Plan: Single premium account through Vodafone Premium Country: Ireland   Device (iPhone Xr, Macbook Pro Early 2015) Operating System (iOS 13, MacOS 10.15.1 )   My Question or Issue...
  • Emilia_8
  • Community Legend
  • 1315 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 1315 Views
  • 1 replies
  • 0 likes

Superuser Contribution random playlists keep popping up in my recently listened to

PlanPremiumCountryUnited statesDevice(iPhone 8, amazon echo dot, xbox one)Operating System(iOS 13.3, xbox, echo dot) My Question or IssueThere are 2 playlists that keep showing up in recently listened too that have the song “writing on the wall (feat...

  • Visitor
  • Plan Premium Country United states Device (iPhone 8, amazon echo dot, xbox one) Operating System (iOS 13.3, xbox, echo dot)   My Question or Issue There are 2 playlists that keep showi...
  • Petya
  • Community Legend
  • 1844 Views
  • 2 replies
  • 0 likes
  • Account
  • 1844 Views
  • 2 replies
  • 0 likes

Superuser Contribution ACCOUNT CONNECTIONS

My Question or Issue I would like to disconnect all devices from my account. I broke up with my girlfriend but she keeps stopping my music and making playlists. Tried chaing password but didn't work. Hope spotify support team will help me!Best Regard...

  • Casual Listener
  • My Question or Issue  I would like to disconnect all devices from my account. I broke up with my girlfriend but she keeps stopping my music and making playlists. Tried chaing password but didn'...
  • Peter
  • Spotify Legend
  • 856 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 856 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to fingure out when I join spotify...

PlanPremiumCountryNorwayMy Question or IssueI can't figure out when I or my brother (account name fjogen, *snip*) joined spotify. We have located our first recites and they are both from 2009, but we can't find any traces of our older spotify history...

  • Casual Listener
  • Plan Premium Country Norway My Question or Issue I can't figure out when I or my brother (account name fjogen, *snip*) joined spotify. We have located our first recites and they are both from 20...
  • Peter
  • Spotify Legend
  • 1315 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1315 Views
  • 5 replies
  • 0 likes

Superuser Contribution Account appears to have been compromised. Music and playlists on my acxount that are not mine

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm seeing music playing and playlists added to my account that are not mine. I've logged out...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm see...
  • Petya
  • Community Legend
  • 658 Views
  • 2 replies
  • 1 likes
  • Account
  • 658 Views
  • 2 replies
  • 1 likes

Solved!! Username still changed with Facebook disconnected

Hello,I disconnected my Spotify account from my Facebook account but my Facebook username is still being displayed on Spotify.Is it only temporary or can I do something to recover my old username ?Thak you.

  • Casual Listener
  • Hello, I disconnected my Spotify account from my Facebook account but my Facebook username is still being displayed on Spotify. Is it only temporary or can I do something to recover my old username...
  • Emilia_8
  • Community Legend
  • 526 Views
  • 2 replies
  • 0 likes
  • Account
  • 526 Views
  • 2 replies
  • 0 likes

Solved!! RECOVER PLAYLIST

hello,I would like to recover a deleted playlist but when I access the page for that use, the list doesn’t have any older than 1 year.how should I proceed?thank you,Ivo Lopes PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late...

  • Visitor
  • hello, I would like to recover a deleted playlist but when I access the page for that use, the list doesn’t have any older than 1 year. how should I proceed? thank you, Ivo Lopes   Plan F...
  • Emilia_8
  • Community Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 531 Views
  • 1 replies
  • 0 likes

Some random person is using my account

PlanPremium (Subscription cancelling soon)Country DeviceiPadiPhoneOperating SystemiOS 10 My Question or Issue I went on Spotify around a week ago and found that for some reason a random song was playing. I looked on it and found it was playing on an ...

  • Casual Listener
  • Plan Premium (Subscription cancelling soon) Country   Device iPad iPhone Operating System iOS 10   My Question or Issue  I went on Spotify around a week ago and found that f...
  • Emilia_8
  • Community Legend
  • 3493 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 3493 Views
  • 3 replies
  • 0 likes

Solved!! User p88g8c27pc94u9z7ucl8gbwfe has been getting into peoples' accounts.

Userp88g8c27pc94u9z7ucl8gbwfe on spotify has accessed my account. I noticed that I started having EDM and disco in my listening history when I don't listen to those. He also followed his playlists like a dummy so that's how I was able to find it was ...

  • Regular
  • User p88g8c27pc94u9z7ucl8gbwfe   on spotify has accessed my account. I noticed that I started having EDM and disco in my listening history when I don't listen to those. He also followed his p...
  • Emilia_8
  • Community Legend
  • 1071 Views
  • 6 replies
  • 1 likes
  • 1071 Views
  • 6 replies
  • 1 likes