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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82783 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
658562 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
740151 Views
18 replies
29 likes
Why doesn't artists have access to one free premium acc, Spotify could even make a rule that it must be a verified artist and the artist must have activity, like whatever the royalties is worth must eqaul to or for the premium subscription fee, it sh...
Why doesn't artists have access to one free premium acc, Spotify could even make a rule that it must be a verified artist and the artist must have activity, like whatever the roy...
Music Fan
1251 Views
3 replies
0 likes
I received emails saying my account had been logged in to in Brazil and Netherlands. When I tried to log in to change my password I couldn’t. Spotify said they had no account linked to my email after they just sent me an email saying someone logged i...
I received emails saying my account had been logged in to in Brazil and Netherlands. When I tried to log in to change my password I couldn’t. Spotify said they had no account linked to my...
Casual Listener
1919 Views
3 replies
2 likes
PlanPremiumCountryRussiaDeviceiPhone 11, Windows 10My Question or IssueHey. Today I canceled my subscription, which was valid until October 25th, in order to activate the free 6 month promotion for my region. But after cancellation, I still have a pr...
Plan Premium Country Russia Device iPhone 11, Windows 10 My Question or Issue Hey. Today I canceled my subscription, which was valid until October 25th, in order to activate the free 6 month p...
Spotify Star
474 Views
1 replies
0 likes
I recovered my username from the Android cache following the guide, but when I want to recover my password it says that there is no email associated with that user, I even just purchased the 3-month free promotion for Samsung,I leave my username for ...
I recovered my username from the Android cache following the guide, but when I want to recover my password it says that there is no email associated with that user, I even just purchased the 3-month ...
Spotify Star
1124 Views
3 replies
0 likes
PlanPremiumCountryUS My Question or Issue I had a premium account connected to the email *snip* that essentially disappeared a few days ago. I didn't unsubscribe or discontinue payment- I literally opened the app on my phone just like every other mor...
Plan Premium Country US My Question or Issue I had a premium account connected to the email *snip* that essentially disappeared a few days ago. I didn't unsubscribe or disco...
Spotify Star
479 Views
1 replies
0 likes
PlanPremiumCountryRussiaDeviceSamsung A40, PCOperating SystemAndroid 10, Windows 10 My Question or IssueHello. There are VERY many browsers in the device list in the application on a computer or smartphone. These are not my browsers, not my devices. ...
Plan Premium Country Russia Device Samsung A40, PC Operating System Android 10, Windows 10 My Question or Issue Hello. There are VERY many browsers in the device list in th...
Spotify Legend
914 Views
3 replies
0 likes
So I access my spotify account via Facebook and have access on 3 devices within the household. I want to remove one of them so they cant access it anymore - how do I do this without 'signing out everywhere'? Is there a way I can swap the account from...
So I access my spotify account via Facebook and have access on 3 devices within the household. I want to remove one of them so they cant access it anymore - how do I do this without 'signing out ever...
Spotify Legend
549 Views
1 replies
0 likes
I can't login into Spotify android app, it keeps saying that password is incorrect and sends link to email for changing it. Password change doesn't help. But I still can login through browser and not an app. Already tried to reinstall app - doesn't h...
I can't login into Spotify android app, it keeps saying that password is incorrect and sends link to email for changing it. Password change doesn't help. But I still can login through browser and not...
Casual Listener
2264 Views
6 replies
0 likes
PlanFreeCountryU.S.DeviceSamsung Galaxy A10eOperating System My Question or IssueThe app logged me out and when I tried logging back in it won't let me. It says i'm offline and other times it says the link sent to my email to login without password i...
Plan Free Country U.S. Device Samsung Galaxy A10e Operating System My Question or Issue The app logged me out and when I tried logging back in it won't let me. It says i'm offline and...
Spotify Legend
546 Views
1 replies
0 likes
PlanFreeCountrySerbia Device(iPhone 11 Pro, iMac i7)Operating System(iOS 13.6.1, OS Catalina) My Question or IssueI had been using a free Spotify account on my iPhone ever since Spotify became available in Serbia. When I decided to download Spotify o...
Plan Free Country Serbia Device (iPhone 11 Pro, iMac i7) Operating System (iOS 13.6.1, OS Catalina) My Question or Issue I had been using a free Spotify account on my iPhone ...
Newbie
19840 Views
16 replies
3 likes
I updated my profile picture however when I click on the three dots to share my profile, the code shows the old picture. How can I change this?
I updated my profile picture however when I click on the three dots to share my profile, the code shows the old picture. How can I change this?
Spotify Legend
5169 Views
3 replies
0 likes
Spotify android is great and very easy to use, but when it comes to adding a song to a playlist, it takes quite a lot of time compared to other actions on the app. You first need to press the 3 dots, wait for the options to come down, look for the "a...
Spotify android is great and very easy to use, but when it comes to adding a song to a playlist, it takes quite a lot of time compared to other actions on the app. You first need to press the 3 dots,...
Spotify Star
1348 Views
3 replies
0 likes
Heya folks,I've had this before, and once again, my Spotify account has been breached. A unique password - same as it was last time. I noticed the activity the other day, and I've been watching to see if something happened. And today, sat in my loung...
Heya folks, I've had this before, and once again, my Spotify account has been breached. A unique password - same as it was last time. I noticed the activity the other day, and ...
Spotify Star
522 Views
1 replies
0 likes
Hi There,I have a family spotify subscription and have added my son and my daughter. We all have echo dots in the same house. It seems that we can only stream to one device at a time or the same stream to all devices at once. Is there a way for each ...
Hi There, I have a family spotify subscription and have added my son and my daughter. We all have echo dots in the same house. It seems that we can only stream to one device at a time...
Spotify Star
2487 Views
7 replies
0 likes
Hello, I have an issue of Discover Weekly feature not updating for the 4th week in a row. I have followed all your advice on this board but the issue persists. I don't know how to solve the issue. I have listened to the last playlist a lot the first ...
Hello, I have an issue of Discover Weekly feature not updating for the 4th week in a row. I have followed all your advice on this board but the issue persists. I don't know how to solve the...
Casual Listener
2478 Views
7 replies
2 likes
PlanPremiumCountryRussiaDevice Operating SystemWindows 10 My Question or IssueI am signed into Facebook and my nickname on Spotify was my name on Facebook, but for some reason it has changed into the previous nickname (randomly generated one) and I c...
Plan Premium Country Russia Device Operating System Windows 10 My Question or Issue I am signed into Facebook and my nickname on Spotify was my name on Facebook, but for some ...
Spotify Star
1213 Views
3 replies
0 likes
I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following the Correct Person so Verification Would Be Nice. m...
I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following ...
Spotify Legend
4909 Views
9 replies
0 likes
I find myself listening to a playlist and I get advertising from Spotify, in which I am thanked for choosing them, I don't want to hear that when I have the premium package, one of the reasons why I pay is to not hear advertising!
I find myself listening to a playlist and I get advertising from Spotify, in which I am thanked for choosing them, I don't want to hear that when I have the premium package, one of the reasons why I ...
Composer
515 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung galaxy A40Operating systemAndroid My Question or IssueI restarted my phone and it logged me out of spotify. It says the email and password combination is incorrect and I get an error message when I try to log in with...
Plan Premium Country UK Device Samsung galaxy A40 Operating system Android My Question or Issue I restarted my phone and it logged me out of spotify. It says the email and password...
Casual Listener
4911 Views
2 replies
0 likes
PlanPremiumCountryIsraelDeviceXiomi\PC\MacOperating System(iOS 10, Android, Windows 10,etc.) My Question or Issuefirst thing sorry if its not the correct place to put it, it's less of an issue for me and more for spotify and i would like them to know...
Plan Premium Country Israel Device Xiomi\PC\Mac Operating System (iOS 10, Android, Windows 10,etc.) My Question or Issue first thing sorry if its not the correct place to put it, it'...
Spotify Legend
3237 Views
3 replies
0 likes
