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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407266 Views
  • 959 replies
  • 107 likes
  • Account
  • 407266 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176817 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176817 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100161 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100161 Views
  • 68 replies
  • 10 likes

Someone used their PS4 to use my Spotify account

PlanFreeCountryUnitedStatesDeviceComputerOperating SystemWindows 10 My Question or IssueSomeone has logged onto my account using their PS4 network, and I can't force them to log off, the PS4 connection number is "PS4-802"

  • Visitor
  • Plan Free Country UnitedStates Device Computer Operating System Windows 10   My Question or Issue Someone has logged onto my account using their PS4 network, and I can't force them to ...
  • EthanS1
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • Account
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution issue with making new account after cancelling

I recently tried to make a new spotify account so that I could register as an artist, but when I made it on my desktop it gave me one of the lengthy, random usernames. In an attempt to customize my own username I cancelled the account (which to my un...

  • Casual Listener
  • I recently tried to make a new spotify account so that I could register as an artist, but when I made it on my desktop it gave me one of the lengthy, random usernames. In an attempt to customize my o...
  • avrey
  • Casual Listener
  • 705 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 705 Views
  • 3 replies
  • 0 likes

Fui cobrado 2x pelo Spotify no mesmo mês

Bom dia,Após alterar entre o cartão que pagava a conta do Spotify, fui debitado 2 (duas) vezes pela mensalidade, uma em cada conta. Como proceder para receber o estorno dos valores indevidos - e, pior, por qual razão o Spotify armazenou as informaçõe...

33ec55cd-955a-4fb3-9728-ec5b07dc24b2.jpg 4ffdbd89-9feb-40cf-8ed0-fd5769600091.jpg
  • Visitor
  • Bom dia, Após alterar entre o cartão que pagava a conta do Spotify, fui debitado 2 (duas) vezes pela mensalidade, uma em cada conta.    Como proceder para receber o estorno dos val...
  • OneByBoo
  • Roadie
  • 406 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merge old Artist profile with new profile

Hello we previously release music over cd baby and they created an Artist page on all Platforms, now we released some new music over a record label and they created a new artist profile on our name, Now we wated to know how to merge these two artist ...

  • Casual Listener
  •   Hello we previously release music over cd baby and they created an Artist page on all Platforms, now we released some new music over a record label and they created a new artist profile ...
  • Mario
  • Spotify Legend
  • 3155 Views
  • 7 replies
  • 0 likes
  • Account
  • 3155 Views
  • 7 replies
  • 0 likes

Superuser Contribution I want to change my subscription but it seems like I don't have any (but I do) please help

Since 2018 I pay monthly for my headspace-Spotify subscription. But if I log in to my account, it shows no subscription (only the 'free' account). Now I want to change my subscription into a family subscription without headspace. How can I make this ...

  • Visitor
  •   Since 2018 I pay monthly for my headspace-Spotify subscription. But if I log in to my account, it shows no subscription (only the 'free' account). Now I want to change my subscription into a ...
  • Mario
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution display options for unavailable song is disabled without me doing so

I would like to know why even if you activate this option, every once in a while it deactivates itself (I guess with the updates).This is very annoying, I would like it to stay that way, because when a song disappears, I do not remember it, however i...

Anotación 2020-04-21 173748.jpg
  • Newbie
  • I would like to know why even if you activate this option, every once in a while it deactivates itself (I guess with the updates). This is very annoying, I would like it to stay that way, because wh...
  • Ivan
  • Spotify Legend
  • 1024 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1024 Views
  • 1 replies
  • 0 likes

i cant change my username i see so many people with real usernames but HOW

I have this dumb username like xo1829dnsdjkdsj something but all my friends can put their names or what they want so idk PLZ HELP

  • Regular
  • I have this dumb username like xo1829dnsdjkdsj something but all my friends can put their names or what they want so idk PLZ HELP
  • yasemingunel
  • Gig Goer
  • 803 Views
  • 3 replies
  • 0 likes
  • Help
  • 803 Views
  • 3 replies
  • 0 likes

email not working to create new account

I’m having a bit of trouble creating a new account on spotify. I created a account with a new email 11 days ago and disabled it right after because for some reason it gave me a random name. I thought it only took 7 days to close an account, but i tri...

  • Casual Listener
  • I’m having a bit of trouble creating a new account on spotify. I created a account with a new email 11 days ago and disabled it right after because for some reason it gave me a random name. I thought...
  • bellebunner
  • Casual Listener
  • 1897 Views
  • 6 replies
  • 0 likes
  • Account
  • 1897 Views
  • 6 replies
  • 0 likes

My Spotify band page loose over 1000 followers once in a night

Hi, i'm from the band GAME ZERO, yesterday I noticed that we loose over 1000 followers in a single day (from almost 1300 to 228). I checked also from my Spotify for artist account.What's happened?( https://open.spotify.com/artist/3kESVpAaFYYBiD35OJRE...

Schermata 2020-05-02 alle 13.29.55.png
  • Roadie
  • Hi, i'm from the band GAME ZERO, yesterday I noticed that we loose over 1000 followers in a single day (from almost 1300 to 228). I checked also from my Spotify for artist account. What's happened? ...
  • AlexIncubus
  • Roadie
  • 546 Views
  • 2 replies
  • 0 likes
  • Account
  • 546 Views
  • 2 replies
  • 0 likes

Solved!! Change Spotify ‘Artist Fundraising Pick paypal link

My Question or Issue Hello guys How do I gange my paypal link in my spotify Artist account for the Artist Fundraising Pick ?

  • Regular
  • My Question or Issue   Hello guys   How do I gange my paypal link in my spotify Artist account for the Artist Fundraising Pick ?  
  • EthanS1
  • Community Legend
  • 1647 Views
  • 1 replies
  • 0 likes
  • Account
  • 1647 Views
  • 1 replies
  • 0 likes

Solved!! Spotify deleted my daughter's account

PlanPremiumCountryUSA My Question or Issue, My daughter was on my premium account, I removed her so she can sign up for the premium student, Spotify has made it really hard for this to happen, asking for transactions ids that go back 6 years, and oth...

  • Newbie
  • Plan Premium Country USA   My Question or Issue,  My daughter was on my premium account, I removed her so she can sign up for the premium student, Spotify has made it really hard for ...
  • OneByBoo
  • Roadie
  • 709 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 709 Views
  • 1 replies
  • 0 likes

My Account got hacked

Plan Free Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify Support Case # [Edit - Case ID Removed] My account got hacked yesterday. I was up...

  • Regular
  • Plan Free Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotif...
  • EthanS1
  • Community Legend
  • 1615 Views
  • 17 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 1615 Views
  • 17 replies
  • 0 likes

Can't log in (facebook log in issue?)

PlanPremiumCountryGermanyDeviceLg g8s Operating SystemAndroid My Question or IssueI have a new phone and need to log in but i can't remember if i created my account with my email address or with my facebook account that has a different email address....

  • Casual Listener
  •   Plan Premium Country Germany Device Lg g8s  Operating System Android   My Question or Issue I have a new phone and need to log in but i can't remember if i created my acco...
  • Ced998
  • Casual Listener
  • 584 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 584 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why am I following artists that I never followed?

Hi, I see many artists on "Release Radar" that I don't like and never followed in the beginning that "I'm following". What could be the problem? Is spotify following artists for me based on my taste (which is not accurate) or are they mixing up accou...

  • Regular
  • Hi,   I see many artists on "Release Radar" that I don't like and never followed in the beginning that "I'm following". What could be the problem? Is spotify following artists for me based on ...
  • Mario
  • Spotify Legend
  • 3576 Views
  • 1 replies
  • 1 likes
  • Account
  • 3576 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify paused because account is being used somewhere else

Hello, I have spotify on both my iPad and iPhone. My iPhone works fine but my iPad constantly gets an error while playing saying that "spotify has been paused because your account is being used somewhere else", but it is definitely not. I've even che...

  • Newbie
  • Hello, I have spotify on both my iPad and iPhone. My iPhone works fine but my iPad constantly gets an error while playing saying that "spotify has been paused because your account is being used somew...
  • Mario
  • Spotify Legend
  • 460 Views
  • 2 replies
  • 1 likes
  • Other
    Premium
  • 460 Views
  • 2 replies
  • 1 likes

[Desktop] Windows 10 log in errors

On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the application from Spotify and the windows store and neither...

  • Visitor
  • On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the applica...
  • OneByBoo
  • Roadie
  • 378 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account keeps getting accessed by someone unknown

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSo about a month ago some random person somehow got access to my Spotify account. The way I noticed this was that I was signed out of my account when I started my compute...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue So about a month ago some random person somehow got access to my Spotify account. The way I no...
  • Ivan
  • Spotify Legend
  • 2737 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 2737 Views
  • 3 replies
  • 0 likes

Solved!! No puedo editar mi perfil

Plan freeCountry Chile Device(iPhone 6)Operating System(iOS 10) My Question or IssueCuando apreto en "ver perfil" para luego editarlo, en vez de encontrar la opción "editar perfil" bajo la imagen de perfil, me aparece boton "encontrar amigos".

  • Music Fan
  • Plan free Country Chile   Device (iPhone 6) Operating System (iOS 10)   My Question or Issue Cuando apreto en "ver perfil" para luego editarlo, en vez de encontrar la opción "edita...
  • efebarriga
  • Music Fan
  • 5823 Views
  • 4 replies
  • 0 likes
  • Account
  • 5823 Views
  • 4 replies
  • 0 likes

1 account but 2 accounts in spotify??

hello i am valentin and i have a question. i have 1 premium account but in spotify 2 accounts? un my imac (2009) my account name is valentinomueller187.but on all other devices my name is valentinomueller only.and because of that, i have on my mac va...

  • Newbie
  • hello i am valentin and i have a question.   i have 1 premium account but in spotify 2 accounts?   un my imac (2009) my account name is valentinomueller187. but on all other devices my...
  • OneByBoo
  • Roadie
  • 432 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 432 Views
  • 1 replies
  • 0 likes